I dropped $70+ on what should've been a legendary meal--delivered fast, hot, and full of promise... until the plot twist. They swapped my wife's Mongolian Chicken for beef. Called in--customer service was polite, but the "solutions" were weak: come pick it up (defeats the whole DoorDash mission) or get a reward I can't use. No real fix. Would've been survivable if the beef was decent--but it was completely inedible. And to top it off? No fortune cookies. No redemption. No future insight. Now I'm out $14.95, still annoyed, and questioning my life choices. read more

Food : ordered orange chicken was served the ends of the crusty batter couldn't even chew it so hard. Service : took 20 minutes non rush hour Ambience: smelled like FISH AWFUL will never go back read more

Food is always great! Cashier is very friendly & efficient! They are always wiping things down & making sure that the tables/lobby is clean as well!! I like the fact that we can get our own to go containers & they have low sodium soy sauce :) We will definitely be back! read more

Pei Wei Asian Kitchen - Lettuce wraps - Asian Fusion Near Me - Tucson, Arizona

See all

Not sure why the rating is lower, every time we come here the food and the service are fantastic. It's not a "true "restaurant but they always make you feel welcome. We started with the Chicken Dumplings, order crispy. The I got the Spicy Drunkin Noodles, spicy sauce on the side. And my wife got the chicken Pat Thai. Both were fantastic. We finished with the Thai Donuts, soooo good. Stop by this location, you will be happy you did. read more

See all

BTW I don't usually go higher than a 4 on a chain restaurant. So this is a good location for Pei Wei, located on Broadway between Craycroft and Rosemont. They have front parking, that is full, but there is a large parking lot for a larger store . Pei Wei serves good Chinese (Americanized) food, they have a good variety of standard Chinese food that is expected in our culture. The staff are friendly and welcoming. everything is served with rice, fried rice, noodles or vegies. They also have soups, poke and wings with a variety of sauces. Nice location. good food. restrooms okay. Nothing bad about this location, it is just a good model of what this chain tries to project in a consistent manner. read more

Miss having this place in California so it was so nice to go again! We got the honey-seared chicken which was really good. We upgraded the white rice with fried rice which was also good (they even put it on the side for us instead of under the chicken). The chicken lo mein was okay, probably wouldn't get again. The service was great, all the employees were very friendly and helpful. read more

Pei Wei Asian Kitchen - Honey-Seared Chicken, Side of Fried Rice, Chicken Lo Mein - Asian Fusion Near Me - Tucson, Arizona

We have been looking for a good Chinese Resturant for awhile and at last we have finally found one ! We ordered from here last night and the food arrived a little early (not a problem) but it was a hit for the whole family. Everything we ordered (5 meals) was spot on, the food was hot and well packaged, we all had different items and everyone was very happy with their dish! and in my household that's something. Long story short BEST IN TUCSON read more

The pad Thai is really really good. And the sesame wings are very delicious too. And I like that I can refill my tea.

Looks like Pei Wei is back to providing a clean restaurant with fresh cooked, large portions of food. Firecracker shrimp, steing beans and drunken noodles were all spot on. Clean meats, fresh veggies amd tasty flavors abound. read more

Pei Wei Asian Kitchen - Drunken noodles with chicken - Asian Fusion Near Me - Tucson, Arizona

See all

The food was a hit, this is my first time trying out this dish and I wanted to provide a bit of insight on it as someone that loves Panda Express heh. Service was great, no complaints there, the lady was super nice and thoughtful. I came when it was a bit slower so it must have been a good time to get in and out but no complaints there as I was still working. In terms of healthy, this is pretty good, for what it is. Just an fyi for anyone that needs to watch their sodium intake, I believe this dish is the highest amount of sodium of all the dishes they offer at a whopping 4,900mg. If your needing to watch that you may want to think twice about it even though it's delicious! I am curious as to how this dish has an insane amount of salt for it just being rice, grilled chicken and sauce. Value- it's not to bad, I paid close to 13 dollars and the meal was filling for sure but I'd give the value portion a 3.5/5. Thanks again for the great food! Looking forward to coming back again! read more

Pei Wei Asian Kitchen - NEW Grilled Bourbon Chicken, with extra spicy. - Asian Fusion Near Me - Tucson, Arizona

I had hunan beef the other day. It had at least two places on the bottom that were slimy. I don't want to imagine what it was. I didn't finish my meal and didn't take the leftovers. read more

Excellent customer service Josh hands down was amazing and made my experience great!!!

For fast food I love this place!! It's always fresh delicious and executed well! If you need fast Asian cuisine this place is great!!

it's been a really long time since I ate at PeivWei's. I used to really love it, but I was very disappointed with the meal I got there today. in particular the chicken - it was chewy and tough. I had the Kung Pai Chicken. read more

Had a pleasant experience. We had a big dinner and every entree was good. The place was well cleaned and Josh was very attentive and caring!

Love the thai coconut chicken curry. The portions are huge and the prices are affordable (not to mention you can fill your pockets with fortune cookies). Peter Z read more

Ordered take out. One server for the dine in and take out. So pick up took 15 min In cold A/C. Flavors were off. Both dishes were disappointing. The Mongolian Beef had no vegetables. The Dan Dan noodles had a thick syrupy texture. Not fresh or delicious. Won't go back. read more

Pei Wei Asian Kitchen - Dan Dan Noodles - Asian Fusion Near Me - Tucson, Arizona

Josh provided outstanding customer service during my visit to Pei Wei. He was friendly, helpful, and went above and beyond to make sure everything was perfect. Truly a great experience thanks to him! read more

Always fast and super friendly here! My favorite is the Mongolian shrimp, although it's not really on the menu if you order online. Mine was a pick up order. You have to select Mongolian chicken or beef and then substitute the protein for shrimp. Other than that, online ordering works really well and they are on point! read more

See all

Orderd directly from Pei Wei online.. I'm from out of town and not familiar with the streets here, I input the wrong address by mistake but noticed it BEFORE my food left the store. I tried to phone call my Dasher with no response.. Dasher picks up my food, they get lost and finally calls me.. well......he only speaks Spanish and I do not so there's a communicating issue.. never got my food. I call Doordash to cancle the order, then I reached out to the store by phone. They told me they see the cancelation BUT Pei Wei will NOT refund me till Doordash reimburses them for the loss. I called Doordash again and was told Doordash does NOT refund stores for their losses. Now im stuck with Pei Wei/Doordash pointing the fingers at each other... im at a loss and will end up eating this (no pun inteded) Sure the initial error was on my part but Doordash is employing people who don't speak English....English is the primary language in the US NOT my fault Doordash cant provide proper tools to communicate with their drivers. Beware when ordering online from Pei Wei using Doordash read more

This place is so clean. And if you want Asian food served fast, this is the right place for you. Friendly staff. Don't expect table service, though. read more

See all

Food was hot and tasted great. Only one complaint the packets that hold th e sauces had about two drops in iit. We got our food to go so it was well packed read more

Very disappointed, the way this place has gone down, table was dirty cleaned with my Clorox wipe, the soy sauce bottles also dirty, the food was horrible crab wontons dry and cold like from a year ago and the food was cold, over all place was dirty not a good experience Panda Express would have been better read more

I visited the Broadway location today and it was terrible. This place used to be so great and the food and service were always good before Covid time. Today the service and the food was so bad that I just left my food barely touched and walked out and to think that I paid almost $20.00 for just one order is ridiculous. The food tasted and smelled like old oil and the chicken was so smelly and salty.... The girl that was cashier/ server didn't even seem to want to be there nor did she care about service. This place has gone down so badly and I'm actually surprised how it's lasted so far with this type of food and service and their ridiculous prices. I will NEVER go back again. read more

My girlfriend and I decided we wanted asian for dinner, so we decided to go to Pei Wei. I haven't eaten here for a while and the menu items have changed since the last time. I ordered the Spicy Chicken with white rice and she ordered the Firecracker Tofu with brown rice. The cashier was polite and informative when we asked questions. The food came out very quickly and hot. I asked if I could get more sauce and he politely accommodated. My meal was decent, nothing extraordinary. My girlfriend said that the tofu wasn't crispy, the rice tasted funny, there wasn't a lot of sauce and the vegetables were undercooked. We were asked how the meals were and we kindly said it was okay. We didn't want to get new meals because we were hungry. Basically great service saved a mediocre meal. PLEASE BRING BACK THE STEAK AND SHRIMP RAMEN!! Cheers! read more

Pei Wei Asian Kitchen - Spicy General Tso's Chicken - Asian Fusion Near Me - Tucson, Arizona

Yuck! I used to love it here. Took the food to go. I cannot speak favorably except the shrimp was cooked perfectly and the pea pods were cooked perfectly. Ordered Shrimp Kung Pao. Shrimp cooked good. But all the sweet sauce dripping all over the dish and rice was disgusting. It is a sweet otherwise flavorless sauce. Just sweet. Ruined the rice and everything else. Ordered honey seared chicken. Almost had to get a magnifying glass to find the 8 little itsy bitsy pieces of chicken. Again sweet sweet and the rice ruined. Ordered chicken pad Thai noodles. Named incorrectly. While the description mentions sweet and sour. One still expects the pad Thai flavor...peanut etc. it was terrible. Sweet sweet. I threw it out. The flavors were incongruent. Made no sense what so ever. Seemed like they use the same base sweet crappy sauce for a foundation for many of their sauces. No real distinction. Served sloppy. For one that used to like coming here, I shall not being doing so anymore. read more

Five stars for service. We had a party of 8 that dined in and staff was super accommodating. Food was good and delivered quickly.

The honey chicken and sesame chicken were excellent today. The staff is always very courteous and efficient and it is a pleasure to dine here! The music is at a volume where is is easy to hear and not so loud that you can't hold a conversation. read more

Fast and delicious, with great customer service. The firecracker chicken is a must try! Pei Wei has become a staple in my life solely because of the excellent customer service from the employees at this location. read more

Pei Wei Asian Kitchen - Firecracker Shrimp - Asian Fusion Near Me - Tucson, Arizona

The portion for 3 was much large than anticipated. The entrees and crab puffs did not disappoint for a quick eat. However, the donut holes included with the meal tasted like soap! I was disgusting. I do not have a delicate palette, but I had to spit the donut hole out. It was concerning. read more

Food is good but the asparagus I ordered were drenched in liquid. I did not ask for asparagus soup. Too much oil or whatever liquid they use. They were soggy and should be dry. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Tucson, Arizona

I will say upon arriving and looking at the menu, you would think this is a good value for the money. While the prices look promising, our dinners contained lots of white rice and a small portion of the entree. The rice wasn't even sticky rice, but seemed more like the Minute rice. The entree tasted good and it was cooked to order, just not enough to feel satisfied when finished. Staff were friendly enough. read more

It's been a few years since eating at a private Wei. I was a huge fan back East. The service was spot on and courteous however the food and drinks were absolutely terrible. As my dining partner stated, "the quality of food was substandard."!imbalance of seasoning... the chicken wraps... overkill with the sauce and the pad Thai was under seasoned and the chicken was rubbery!! We couldn't eat it without making faces like... was this for real!?!? The orange tea was pathetic and tasted like it hasn't been changed out in a while and had no taste. Disappointed and walked out. Throwing out food with $30. read more

I wanted Chinese food but didn't want to drive across town for the good stuff. I should have made the drive. The food fro Pei Wei was absolutely mediocre and left me wanting Chinese food, which this was a pale imitation of. Egg rolls were greasy and tasteless with no crunch. Dumplings were doughy, tasteless and cold. Chicken lo mein was okay, but tasteless. I hope I learned my lesson, and will travel and not settle for less. read more

Absolutely terrible food. This place took a dive. I remember when this place was wonderful- today was the last time I will ever come here. If you want bland spaghetti noodles- this is your place. Otherwise disgusting is an understatement. Nothing like eating your food in a plastic bowl. What happened to their silverware as well? I mean really!?!? This place went from a 10 to less than a zero. Nothing like having soy sauce in a packet and your egg rolls in wax paper. I will never ever come here again. This place will soon shut down like it's neighbors across the street. Look at the picture of noodles from 4 years ago. Compared to today. Bland, dry, disgusting read more

See all

Food is quick, accurate, and hot. Friendly staff! I would suggest this as a quick lunch any day.

Wow!! What happened to this PW??? We used to come here all the time & loved the food. Ordered to go. Chicken pad thai tasted nothing like I remember not did it look the same. Tasteless & dry. The dish was orange colored, not the usual tan color. No egg in it. The tofu was dry. The chicken was tasteless, like it was cooked separately & thrown in at the end. I didn't taste any green onion but I saw dark green pieces that I think was onion. Also ordered honey seared chicken. There was about 8 pieces of chicken & 3/4 of the rest of the bowl was rice & noodles. It looked like they didn't have enough chicken but they made do & threw it in anyhow. It was also dry & tasteless. Ick!!!! Not wasting my money on PW. What a shame the quality is no longer there. read more

Update...The Pei Wei care team reached out but I cannot access the link as it did not populate correctly. At least they tried...jeez. It's been a minute since I've left any reviews but this one weighed on me since ordering take out last night and I had to get on here. We use to order from here a few times a month. We use to love it. That has decreased to once every couple months and now...it will probably be never again. Reasons why are menu changes, smaller portions for the price-not worth it, and a serious decline in quality. We stopped in and order to go last night. We told the cashier we would have to wait outside as it was FREEZING inside. She acknowledged how cold it was but that's it. As we waited for our food people were literally going to their vehicles for JACKETS. No way should it be that uncomfortably cold. We got home and started to eat. Ugghhh. Crab Rangoon (4pc) looked like they had been in a warmer for 6 weeks. I took a bite...tasted like cold cardboard. I have never not liked them here. I think I am ruined on them now. My wife took a bite of her honey seared chicken with rice. She immediately said it was incorrect. It was sweet n sour and the rice was not cooked. She said it also lacked flavor and freshness. I felt defeated before I even started my meal. I got the Mongolian steak with noodles. THANKFULLY I was able to use the dipping sauce for the crab and some chili paste so that I could actually swallow my noodles. They. Were. Beyond. Dry. With. ZERO. Flavor. I literally could not believe I just paid for this. I did however receive 412 scallion stalks with my meal. Jesus hell. No need for allllll that. Not to mention I think there were 4 small mushrooms and 5 pieces of meat. I was reaaallllly unhappy with our meals. Think we will just stick to making our own or getting take out from our Chinese place that we have found and love. It's closer anyway and much better quality and quantity for that matter. read more

The food tastes good overall, and I'm glad they brought back the Thai coconut curry which isn't exactly the same as it used to be but still delicious. But what's with the measly portions? I shouldn't have to dig around and only find 6 pieces of chicken in my bowl. It's especially bad if you get the honey seared (my husband's usual) or any plate with fried pieces of chicken, like the orange chicken I ordered yesterday. Quit being so cheap with your portions Pei Wei! I'm 105 lbs soaking wet and I shouldn't still be hungry after eating a regular sized bowl! I suspect they do only this with to go orders because we somehow can't complain to them since we don't realize it til we get home. Also, don't even bother with the curb side pickup. Sat there for a couple minutes and decided to go inside and just grab my food as it would probably be quicker. Lo and behold some dude was standing at the counter not doing anything. Don't advertise it if no one is actually going to come out deliver it maybe? read more

Unacceptable. You guys literally gave me scraps of romaine and not lettuce cups. Like you tried to feed me trash. This is what is cut off and thrown away! read more

Pei Wei Asian Kitchen - This is what is cut off and thrown away from romaine lettuce. - Asian Fusion Near Me - Tucson, Arizona

See all