Expensive and poor quality of work. Had to call back three times for same unfixed problem and got…read morecharged three travel times

I use Sessions Plumbing exclusively. A long time, local, family owned business. Always friendly,…read moreknowledgeable, prompt, and professional. Had them come out due to water on the floor under the toilet. It was the gasket between the tank and toilet, but that shape of gasket was not available anymore. Decided to replace the toilet to a taller one. Total bill was less than I expected! Highly recommend!

First, let me say that we overall are very impressed with Renaud heating and cooling.However, we…read morehad a service called done last year, and after the service call, I noticed that our hvac unit, which is mitsubishi split unit was leaking during the summer, so I shut it off, and we didn't use it all summer. This summer I turned it back on again, it ran for a couple days and started leaking again and I thought, huh, this is weird. So instead of calling for a service fee, it is the weekend I went online, went to YouTube,and saw how to take the thing apart. I noticed that the drain tube for the condenser was not hooked up to the drain PAN. So every time it was working, the water wasn't going anywhere, except for down the front of our wall. Anyway, long story short, I'm sure it was just to skip over, but if your unit is dripping, take it apart and make sure that the back of the drip PAN is hooked into the condenser water line probably using wrong terminology.

Our HVAC system (heater) stopped working on the day after Christmas (a Friday). I called different…read moreHVAC companies and nobody picked up the phone. I called Renaud and they picked up on the first ring. A service tech (Gary) showed up at our house in Kalama within 45 minutes. He diagnosed the problem within a few minutes: a blown 3 amp fuse in the furnace blower section (in the garage) caused by a frayed wire in the bottom of the condenser unit (outside the house). He took the lid off of the condenser unit, climbed inside, repaired the damaged wire; all while it was raining. He replaced the fuse, and we were back online in less than 30 minutes. The service call and work was less than $300 and we were very pleased with Gary's professionalism and expertise. The price was affordable and we're grateful to Renaud.

Tony and his crew were very professional, on time, and did a thorough job at one of my rental…read moreunits. Annette is a pleasure to deal with and does a good job at communicating with updates on the project.

The worst customer service I have ever had. This was my situation. I filed a claim through my…read morehome warrantee on a property I have in another state and was given their contact information and a work order number. Per my warrantee company they randomly choose a plumber from there list and the company would call me within 24 hours to schedule the repair. The company never called me so I contacted them. They told me she never received the work Oder and would have to call me back that day. I never received a call back and called them back two days later. They told me I was on their list to call. So I asked for there availability and she said they were all booked but she is doing the schedule later that day and would call me after she was done to give me an appointment. This never happen. Again I waited a couple days thinking she was just busy. About four days later she calls me and says she has an opening in two hours. I explained to her that she was aware that I was in another state and needed more notice. She did not seem to understand. This went on for another week until I called the warrantee company and found out that she told them that they tried to arrange an appointment but she could not get ahold of me. This is ridiculous. The funny thing is that the only time they called me was to give me an appointment two hours later because another of their jobs fell through. I got a new referral for another plumber from the warrantee comp and she called, showed up, and fixed the problem without issues. I am writing this a caution to those who might seek this companies service and expect good customer services.

Mark and Luann are the best. We have been using them for 10 years now. Great service, reasonable…read moreprices and quality work!

Excellent and reliable service they are fair with pricing, friendly and accommodating…read more Never had an issue with them throughout the over two decades they've been around. I feel comfortable and I'll continue to use them whenever I'm in need of anu plumbing done No complaints or issues :) they get the job done everytime! ​​​​​​​​​​​​​​​

Randy was referred by a contractor that has used him for years. He was on time every day and did a…read moregreat job on our bathroom remodel project. Installed two sinks and relocated one toilet.

Randy does excellent work and has extremely reasonable fees. I had used this company prior, but…read moredue to a needed rush job I went with another plumber...a wrong move! The company I had hired did not finish the job and did not return phone calls. Today Randy Hendrickson came to my home and quickly and efficiently finished the uncompleted job. Mr. Hendrickson is friendly, and fair. I will use him again in the future. Without reservation I can recommend this company. You will not be disappointed in his courtesy or detail to work!

Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I was impressed with Andrew from the first contact through the completion of the unit installation…read more He is very knowledgeable about the mini split we went with; the things he told me were totally in line with the information I read online. My dad ran his own construction firm for years and is a very honest guy. Talking with Andrew reminded me very much of talking with my dad about how to proceed with various projects around my home. He was competitive with the price, and I think it was very fair. I will have him out at servicing time, or if repairs do come up. He is not the biggest company out there, but he is the best. Doing business the way it used to be gives you the information to decide. I knew everything was going to go 100% issue free. From my first contact with him would recommend him to friends and family.

Had some dead outlets that I couldn't figure out how to fix, so I scheduled one of their…read moreelectricians to come out. He got it done in under 15 minutes, but since the minimum cost is 1hr if labor, he offered to answer questions and check out other issues that I didn't expect. Prices are standard for trustworthy, quality, union work in the area ($135 min fee just for coming out and 1hr of labor, plus more for parts). Of course you can hire an unlicensed handyman to handle little electrical jobs like replacing an outlet, but if you need something more significant done, I can honestly recommend chilson to do a fair work.

Great service, knowledgeable staff...Highly recommend them…read more They are on time for appointments, explain step by step the process or any changes that arise once they start the job. Nikki in the office is very helpful and will find the answers to your questions and responds promptly. Michael was very professional, knowledgeable and actually found a work-around that saved me a little money. I would use them again if I ever need electrical services.

Didn't call me back until the next day. Answered and he said "yeah this is Gabe calling you back."…read moreNo idea who he was. He then said from E-Pro and I had left a message. Gabe sounded like he really didn't want to bother talking to me. I told him i no longer needed him (another electrician came from Just in Time and fixed it that morning). Rude and late. No thank you.

Gabe was great, from start to finish. We didn't have a big project, just helping us hook up a hot…read moretub. Gabe lead us through the process from beginning to end. Checking in throughout the way and always making sure we were part of the process. There is nothing more we could have asked for. The process was quick, organized and very clean. Workmanship, professionalism and communication were all a 10/10! Thank you for everything. We will be in touch as soon as we figure out our next project and will recommend you to anyone we know looking for work.