We tapped on Yelp's Request a Quote tool and happily received a speedy response from Shea and TMCJ…read moreFence Company. It often seems that communication and getting a response is one of the toughest hurdles to cross with completing home projects. Luckily, they were on it with the RAQ feature on Yelp. The project: rebuilding a 75' privacy fence along the one side of our property to match the other two sides. We were happy with the quote and timeline and moved forward on the project. The one thing that I think would have kicked this experience up a notch would be proactive communication updates on the project each day - even if it were a simple text of where things stand. Based on original conversations, it appeared that knocking out the project in two days would be possible (we and our neighbors both have big dogs to keep separated).unfortunately, the project ended up being more of a five day endeavor due to an error by the builders (the Pretty side of the fence was built facing the wrong direction but they quickly corrected it after we addressed it). Overall, the end result was a beautiful fence despite a few bumps along the road.

I couldn't get any other company to even return a call for a quote. Had their company come out to…read morequote and I liked his saying "under promise and over deliver". Expectations were set realistically. They came out on a Monday to begin the project. We have a chihuahua and Tyler made sure our fence was "chihuahua-proof". They were super friendly during install and we really love how the fence looks. They removed quite a bit of brush and debris around our old fence. I would absolutely use them again and highly recommend. We added a double wide gate as well and really like that so much better!

We hired this company to build the fence for our rental property and, to be fair, there are two…read morepositives worth mentioning: they honored the pricing they originally gave us during the slow season even after the project was delayed due to neighborhood association approvals, and the finished fence itself looks good for the price. They build a solid product. Unfortunately, the customer service experience completely overshadowed any positives. This was actually the second fence we purchased from them, and we had communication/customer service issues the first time too. Working with Priya is extremely difficult. The moment there's any disagreement, question, or hiccup in the project, she becomes defensive, combative, and outright aggressive. It got so uncomfortable that I started recording our phone calls because of the way I was being spoken to. That is not normal, and I've never felt the need to do that with another contractor before. Scheduling was also a mess. I understand fencing companies work around weather, but this project dragged on endlessly. Weeks passed between signing the contract and actual work beginning, then more weeks between phases of the project with little communication or follow-through. I also strongly suspect they regretted honoring the original quote or underbid the project because random extra charges started appearing later for things that were never quoted upfront. For example, they removed the old fence during a separate visit. No price was ever discussed or approved for that work, then weeks later they suddenly tried to charge me for it. I also noticed the gates were missing handles to pull them inward -- something I assumed was standard on any functional gate. Priya initially tried to tell me that handles are not standard, then later agreed to add them... only to try charging me separately for those afterward too. It honestly felt petty and spiteful. At the end of the day, yes, they build nice fences at competitive prices. But customer service matters, professionalism matters, and how you treat people matters. I will never do business with this company again because I refuse to be spoken to the way Priya spoke to me throughout this process. Completely unprofessional.

Excellent response time. Work completed and nicely done. Reasonable cost. Glad I found this…read morecompany.

Found these guys doing a job at 25th and the Canal Tow path. They were blocking the tow path (a…read morepedestrian and cycle pathway) with their truck. I asked them politely to move it as this is not a legal place to park (especially when loading it with fences using a forklift). They were less than receptive and asked me 'Is it your trail?' and a few other choice words I won't write here. They ignored me so I called the number of the company on the truck. The receptionist initially refused to connect me to someone in charge (Rob, apparently) and told me I had no issue if I had not been 'physically touched'. I have not used these guys for fencing services but if their public interaction is any indication they are to be avoided. What kind of people use physical violence as a legitimacy bar by which to measure a complaint about their illegal parking and obstruction of a pedestrian and bicycle public trail. THESE GUYS ARE THE WORST!!!! PICK ANYONE ELSE FOR YOUR FENCING NEEDS

I just watched the driver of one of their trucks throw trash out of his window in my neighborhood…read more(75th and Hague Road). Neither of the other two passengers in the front seat seemed to care about what he did. I would like to remind them that they need to show respect to the community they do business in.

Honest and integrity defines this fence and railing company …read more Mr Brandon is a pro and makes sure you are a completely satisfied customer . No job too big or too small . If there is a hiccup or issue with the project , they will find a way and make sure the project is completed to your satisfaction . This is by far the best fence and railing company in INDY . It was a pleasure working with Mr Brandon .

We have had nothing but regrets choosing this company. It took 1 week longer than expected for…read moreinstallation and the work was poor. Installation was not professional. The builders spent a lot of time shirtless and smoking cigarettes in my backyard. They had to to come back out to our property 3 times within the first two weeks because of issues. Issue #1: They forgot to concrete in 3 posts. Issue#2: They damaged a panel when they were installing it, they noticed this and then proceeded to turn the panel the other direction facing my neighbors house so that we wouldn't notice. My neighbor witnessed them do this. Issue#3 The gate latch ripped completely off of the gate week 1. Issue#4 The gate installed at the back of our yard was not installed properly and would only open about 6 inches. Our fence is now almost 3 years old. The vinyl fencing has many cracks. The company claims that this is normal and to be expected.

Process was organized. Best rate of other 4 companies that Quoted. Fencing measurement was…read moreincorrect (20 ft short) but they took care of as at the quoted amount. Did not approve of the owner calling me right after the office called to confirm materials and sizing and try to down-sell me so he could make more on us. From a business perspective, I get it, but not cool! We were warned that private utilities (i.e. irrigation) was our responsibility, however they did not take care to avoid. We were told they would hand dig, but did not. Irrigation was broken in 2 places against back fence line. No one cared to look at schematics provided. It looks nice in the ground and keeps our kids safe.

We had our Lowes fencing installed with Indy's Finest Fence. Andrew, Will and Willie were very…read morepunctual, professional and installed our fencing exactly how we wanted. Will recommend them to anyone wanting to get their fencing installed. Great Job!!