Wonderfully affordable mechanic! If you want it done fast - this is NOT the place for you. If you…read moreare on a budget, have an extra ride, and want it really fixed correctly, this is your place. In one instance, what was going to cost me 600 to fix, he did for 200. In another, I had taken my car to be fixed 3 times at another shop, he fixed in ONE TRIP. You can't call, he has no receptionist, and they rarely answer the phone. You have to stop by. They are a busy shop - so don't expect a speedy fix, but they will actually fix it the first time correctly for a LOT less than anyone else in town. I had an older car - which was breaking down constantly for one thing or another. He figured out the list and told me how long I could wait to address certain issues, helped me budget all the issues to get my old beater back into shape. My son drove it another 4 years before it had to go back to the shop for ANYTHING. I love Terri and his mechanics. They are always busy - and there is ALWAYS another day or three to wait from the estimate of time, but when it is finished he sticks to his estimate and he makes sure it was done right. I am a customer for life. Speaking of which, taking that beater in for one more band-aid today. First time in 4 years it has needed fixing. It just has to hold on a few more months! Kid is out of college and starting his career: new car ahead.

Perhaps, this is the worst car repair place I've been to. Ever…read more Carpro Auto Repair is located in Baytown next to a couple of used car dealerships, a carwash etc. The block is filled with a lot of random cars that are questionable if they are operable or used for spare parts. Most likely, the cars are fixed up and 'sold' to the used car dealerships. Their office is dingy. Dirty and oily waiting room with no a/c and a disgusting bathroom. They do not have an answering machine for their phone line. The owner is out of the office 80% of the time which leaves for miscommunication between the employees and the customers. The employees are somewhat friendly. They'll joke with you. They will do business with you on a good ole fashion handshake. My situation: I took my truck there on July 1st based on a referral from a co-worker. My co-worker's uncle has taken many cars there and was pleased with their work. My truck has a problem with its engine leaking oil leading to smoke clouds coming out the exhaust. The owner took a look of the truck, started up the engine and speculated that it may be valve seals. He gave me an estimated price. I agreed to it and out of good faith gave him half the money for it up front. He agreed I could make payments on the repair. Very cool. He estimated the truck would be ready on July 6-7th. I rented a car so I can go to work. On July 7th, I called and asked of the status of the repair. The employees said that the owner has not been in the office and was in and out of the hospital and repair might not be finished until July 10th. On July 10th, I did not hear anything back from them so I called them up. One of the employees said that the truck was still being worked on. I drove to carpro and spoke to the owner directly. He apologized, said that the work was taking longer than expected and he agreed to have truck ready on July 13. On July 13th, I called Carpro and asked the status. They said it was 'ready' and that I can pick it up. So after work, I picked it up and drove it home. The truck still had the same problems. I drove it back to the shop on July 14th. The owner said the problem with the truck is further in my engine and would require more work. He said that if I leave it with him on July 15th, he would work the 15th, 16th and have it ready on the 17th. He apologized for the lack of communication. On the 18th, I called and asked for the status of it, the employees said the owner was not in the office for the day. I asked the employee if the truck had been worked on, the employee said no. When I called back 3 hours later, they said it was worked on and the employee just didnt know.. On the 19th, I called and the owner picked up the phone. He said that he was waiting for a tool to get deeper into the engine. He said Nissan engines were harder to work on. I asked him "If you knew you needed this tool, why are you telling me this on the 19th from me calling you? Why aren't you making efforts to call me" He apologized. I asked him for the name of the specific tool he was trying to get. He didn't know the name of it. After a couple hours, I called him and we agreed that I'd get my truck back to original and he'd refund me the money. On the 20th, I picked up my truck, my refund and I now have to start the whole repair process over with another mechanic. I've burnt over $700 in rental fees. I've inconvenienced friends for 'drop offs' at the place expecting to pick up the truck. And now after examining my truck, I noticed a scrape mark on my front right bumper. So in other words, I left carpro in worth shape than when I started. My co-worker is ashamed by even giving me that referral. Throughout the 20 days the truck was with Carpro, they have not made 1 outbound call to me. All communication has been initiated by me when they did not meet their own estimations. Horrible horrible service. If I had the time, I would consider a small claims court suit against them to recoup my rental car fees, the damage to my bumper and punitive charges. I will be reporting them to the BBB. Horrible.

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

I have been using Fred's services for about two years, oil changes, had motor replaced and misc…read more odds and ends. They have always done an awesome job at reasonable prices. Highly recommend.

Took my 2003 Cadillac Escalade in for instrument repair (nothing worked) and an oil pump…read morereplacement. This was the second time I used Fred Automotive and as quite pleased with the work done. Had three estimates done before taking car to them and I cannot complain about final price or quality of work done. Have no problem using them again

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

Good shop. Very pleased with service. Fair pricing even when i brought in the parts. Will take my…read morevehicle there again.

Helped me out when I was in a bind , went above and beyond to get me on the road , very professionalread more

My dad recommended this place, and when it comes to cars I make sure to listen to him. Lol…read more This is just a mechanic/inspection shop, no waiting area but they tech was nice and fast. The service was fast, maybe waited about 5 minutes and took another 15 for the inspection so I was in and out in no time. I even came back to bring my boyfriends car that same day. They do not take cash, at least not for the inspection. I walked next door to Stripes while he inspected my car to get some cash.

Really fast service, bilingual workers so there is never any trouble communicating! When you go ask…read morefor Cruz he'll get you in and out in no time! Temo is sometimes there but usually you'll find Cruz instead. Been here several times usually get my inspection done within 10-15 minutes, if the car fails they will let you know what needs to be replaced, they don't work on the cars there regrettably but they also don't try to palm you off to some shop that will charge you an arm and a leg! They're really nice and it's conveniently located near a jack in the box and 2 gas stations so you can go buy a snack or something while you wait for the inspection to be finished!

If you're looking for utmost glitz and glamour from a mechanic shop, then pass this place right on…read moreup. The property RIGHT NEXT TO IT is overrun with grass and weeds. The building itself isn't rundown, but by no means is the building brand new. I expect a mechanic shop to have grit to showcase they actually work and they don't mind getting dirty. I forget, every year, to do my yearly inspection. Surely enough, looking at the blue sticker in my window showcases my forgetfulness. There are a multitude of places in Houston metropolitan area that does this inspection, but I wanted close to home and in & out service. I called these guys and they informed me they had an open slot. I show up and was nicely greeted and was asked if I was the one that called. They took all necessary information and got my vehicle right in and out. I can only gauge them based off the service I needed and the quality of service I was given. If any other work is needed and I utilize them, I'll adjust my rating accordingly.

If I could give a negative stars I would. I initially took…read moremy vehicle requesting to have my exhaust checked and my catalytic converter changed on 2.27. They told my husband that they were fine but it only needed a tune up. Paid $1172 for service drove him 10 mins and that was the last time my car ran. So 2 weeks later they come Back and oh yeah your catalytic converter's do need to be replaced new total is $2980 ummm no sir not when you misdiagnosed it originally. I requested to speak with the owner no response to date. Fast forward to 3.22 my car is ready they still want me to pay almost $3k for the new service not even offsetting the original service that wasn't needed . 3.24 my car is back at Meineke all sort os safety lights flashing and sounds and my car sounds like a diesel .3.26 still no car!

Chinos auto collision is top tier! I've utilized his services for over ten years and every time my…read morevehicle is taken care of with great customer service, timeliness and also quality! If you are in need of any collision repairs, paint jobs, or modifications go to chino!

This shops a gem. They'll fix what others can't. Good people who know what they're doing. I keep…read moregoing back time and time again- I like older cars with problems. These guys are the right have men for not getting robbed by dealerships. They've gotten me back on the road same day multiple times and fair rates, not like big boxes and dealerships. Each time they've been consultative too in what's going on, why, what to watch out for. Not just paperwork and bills and more problems later, how other shops operate. These guys are a repeat business kind of place-- if you talk to the owner for a while you'll understand excellent deep hearted character in taking care of his customers fairly. Your bill isn't padded with their immense marketing bill, signage costs, and junk overhead, this is an organic shop most customers dream of finding. I found them through an ace of an acquaintance, a great guy who knew these people and this shop. Go check it out. Before you go to the dealership. I Think you'll land right back here and be hooked like me for the long run. Dealerships dream of a customer like me to swindle with my older cars. (90s-00s, lots of name brand aftermarkets) they can't have me to abuse. Chinos shop is the place to trust and protect my investments.