It's a great location in every way! I've visited this store a few times recently to buy various items for my bathroom renovation. Every member of the sales team is welcoming and helpful, they have a large selection, stock the majority of their items so you don't have to wait for delivery, and their prices are fair and competitive. Going forward, this will be my one and only stop for everything plumbing-related! read more

After failing to find it at Lowe's and getting held up on at Home Depot, I made my way to Lancaster Plumming. They had the motor I needed and went over how to install it. Very kind guy behind the desk. The lovely lady that checked me in was really nice and told me a tale. From now on, this will be my Plumbing store. The price may be a little more on some items, but you get your money's worth and then some with the personal touch they provide. read more

Walking into PACE Supply was like walking into the largest candy store for contractors, builders and architects! With shelves and aisles neatly stocked to the brim with plumbing materials, hydronic materials, boilers, solar thermal equipment, radiant supplies, pumps and so much more, this warehouse had everything one could possibly need for their construction project. What impressed me the most was their extensive collection of fan coils from some of the best brands in the market. It's rare to find a store that caters exclusively to contractors but also has such an extensive range of products. This makes supplier a one-stop solution for all your plumbing needs! The staff members are friendly and helpful and go out of their way to assist customers in finding what they need. Be it advice on choosing the right product or help with loading heavy items into your car or truck; you can always count on them." As a contractor myself, I highly recommend PACE Supply to anyone looking for excellent service backed up by premium quality products for any construction project." If you're in San Francisco and looking for a reliable source of plumbing supplies and equipment- look no further than PACE Supply! read more

If you need any parts, go to this store because it is one of the best in the area for providing assistance with plumbing tasks. The staff members are knowledgeable about all plumbing parts from a to z, and they have a wide variety of high-quality components. If they don't have what you need, they will make it/ procure it right away. If you have any European faucet, visit them since they have the cartridges for any faucet, including any Porcher faucet. They are pleasant and, most all, decent people. read more

I was becoming annoyed because a drain pipe was too short, and even though I went to my local shop, they didn't have the right size. I came here and spoke with Julian, who assisted me with my solution. I brought the drain pipe that was causing me problems, and he instantly volunteered to cut it to the size I need. I brought the pipe home and finished the repair job quickly; it was less expensive than obtaining it from my local hardware shop and cutting it for free. Overall, an excellent client experience. read more

Pace Supply is great, could have not done these installs with out them. If your a contractor and know what you want, these guys will get it for you. I have been with Pace for over 10 years and they have been my best business partner. training , green products, hard to get hydronics parts. great credit department, just an all around great company. OPEN TO PROFESSIONALS contractors , architects, builders, ect. this is not a Home Depot If your a contractor, hook up with pace for training on up coming systems, trained by factory reps. Yes they can be swamped and you'll wait like any other person. but that's your fault! get an account opened and get a sales person, call your orders in and your in and out in a 15 minutes. 30 if you start talking to everyone. Need your contractor, who's working on your home get more information on hydronic materials, boilers, solar thermal, radiant, pumps, takagi's, pex, and fan coils. Pace is your place. my guy there in SF is Gerald for my plumbing and hydronics. he makes my life easy with the rest of the Pace crew through out the bay area. from Ukiah, santa rosa, san francisco, san jose and oakland. Napa too. thanks pace. read more

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I don't come here unless I can't get a part anywhere else. Most of the guys are slow and work like union plumbers (no offense). Got 5 guys behind the counter but for some reason its not enough. As a busy plumber i lose money going too pace. Nice guys but they need a differen system. Maybe get extra workers to grab the parts in the back is one step. read more

Terrible service! Huge delays that lost me a lot of time and money. I ordered some threaded pre-fab pipe, waited 2 days to have it machined, and when it came in... I couldnt screw a fitting onto 3 out of the 4 pipes I bought. Its as if they just threw some threads on the pipe and called it a day. I went to Home Depot to get a different length cut, and the guy made sure a fitting screwed onto the pipe before he gave it to me. The guys at PACE didn't test the pipe, they gave me useless pipe that caused me incredible delays. It took a lot of arguing to get the pipe back to them for repair, and then another 4 days to get the pipe back from their machine shop, because the employee was too lazy to get it on a truck the night I brought the damaged pipe back. These people do not care about service, and should be out of business. I could have gone to HOPE DEPOT, or LOWES, and gotten anyone to do a better job than these idiots. DO NOT GO TO THESE PEOPLE IF AT ALL POSSIBLE! Great service is about treating the small jobs like the big ones, not providing great service on a big budget hot water heater job, or providing great service to contractors you have been working with for 15 years. The bottom line is they treated a guy who wanted 10 lengths of pipe cut and threaded like shit. Let your contractor who has the "in" go to PACE, but if you are just an average joe without an account looking for some inexpensive products, they won't give you the same respect and service as their regular contractor customers, or high end clients. read more

I just have to say these guys are great! Helpful, kind and friendly. Carlos the manager is such a nice guy and seems to run a really good group over there. And the counter managers are awesome too! Whenever I go there, I always feel welcome. Thanks guys! read more

IMO one of the better plumbing supply spots for plumbing contractors...? Very knowledgeable sales staff. Very well stocked Warehouse. Super Pleasant reception for me at least all the time that I come for a visit. Don't really recommend for homeowners especially if you don't have a guidance from your contractor. read more

But wait, the fun was not over yet .... 1 month after supposedly cancelling an order which they forgot to place (and never shipped), they billed my credit card for it. More work in getting the charge disputed. read more

Sub standard products - awful service. My water heater broke in 18 months after installation. They will not give me a replacement even though the unit is under warranty. I had to buy a new one after they promised me that thy will send a check from the warrantee. It has been 9 months and now I am yet to see a dollar. Ridiculous policies. Awful customer service. AVOID this place. Go to Home Depot or Lowes. read more