Having been happy with Brooks shoes bought there in the past, but now having small toe problems, I…read morewalked in asking about an Altra shoe a friend was wearing that looked the right shape. After measuring my feet and looking at the shoes I was wearing, my excellent salesperson immediately suggested another brand, Saucony. And brought out my size of that as well as a couple sizes of Altra, and later a sales priced pair of Brooks. I decided the Saucony was sufficiently more comfortable to be worth the higher price, once he had also sold me on getting new inserts that were shallower near those toes. I've now walked 4 miles in them a couple times, just walked a couple, and I love them -- if I'd been wearing the Brooks, I would have soreness in the toes about now.

My provider did not provide any information about why I would choose one shoe over another to…read moreaccommodate my new orthotics. I listened to the manager talk with another customer, and she was extremely knowledgeable and forthcoming with information. Ask for the manager if you go.

I was looking for sneakers in a 9.5 wide to replace my brooks ghost 16 after the 17th edition…read morechanged drastically. I didn't want to order a ton online and then have returns. I was very impressed with how many options this store had in stock for me to try specifically in wide width. I admit, I went on a Sunday and it was a tad intimidating since it was very busy and there wasn't a ton of space. They acted surprised when I finally spoke up saying I hadn't been helped and was waiting for assistance. However, after that initial awkwardness, they were overly friendly! The staff took the time to listen to my concerns and adjusted recommendations based on feedback. They were super patient and helpful explaining levels of cushioning, etc. I never felt pressured to purchase anything, and they truly want you to get the best fitting shoe! I ended up returning my first pair and getting a different one, and they were very accommodating even though I didn't save the box.

Service is fine if you know what you already want and are just trying shoes on. Not sure it's a…read morespot for beginners. They often only have odd colors in store so you have to order online or go to Clarendon. They don't hold old version of shoes on sale so you always pay full price.

They have some stores in California, but it was my first time in-person while visiting Washington…read moreDC. Great climbing gear and snow gear selection. Arc'teryx sold in other stores rarely ever go on sale, so I was happy to hear that they do have in-store black friday sales in person, but I'm not sure what those deals are yet. The associates at this store are very welcoming and answered all of our questions that we had. Would definitely come back again.

A decent amount of selection of products. Staff is friendly and knowledgeable. The products are a…read morebit pricey but a good investment for quality goods and something that will last you and keep you against the elements.

The staff was so sweet! They really go out of their way to help you and make sure that you have the…read morebest experience. You do not need to hesitate if you need a second opinion or if you need a different size. They really will go out of the way to make sure you have what you need. Spacious store with good natural lighting and good dressing rooms.

Newly opened off M Street on the same side close to Anthropologie and the restaurant Clydes. One of…read moremy favorite athletic and leisure clothing line competitive to the other popular options. Everyone here is eager to assist with a smile! Value of their line is reliable and great fitting. Will definitely be back. Enjoy!

Thank you Shannon for your help! You've made me a loyal customer!…read more Great selection of high end gear.

After my pleasant visit, it was surprising to see this REI with a whopping 3.1 rating so I dug up…read morewhy. Seems like the bike clientele has abysmal experiences, or this clientele is a bit hoity toity because idk, for me, it's pretty hard to give 1 star ratings. But I can't speak to the bike dpt as I wasn't there for bikes. Needing some hiking gear for an upcoming trip, I went upstairs and Tommy was quick to see if I needed help, even while he was helping someone else already. He was really nice and helpful in finding a comfortable, sturdy and safe pair of hiking boots. I then went on to buy some clothing and the ladies around the fitting room were quick to let me in. The only negative part were the darn mosquitos at checkout but is it even an outdoor store if it weren't for the mosquitos? (Yes, it could be :P)

We stopped by here to grab some more comfortable shoes to walk around D.C…read more Dominic greeted us and helped us from the moment we walked through the door. He was so lovely and helpful. I enjoyed shopping here.

They are so nice in this store! They looked out for me, had a last minute pick up order and thought…read morethey closed at 8 but really at 7 and I got there at 7:03, and they serviced me. From the guy who opened my door to the person who called back of house to make sure (pink braids) and the to the gentlemen who checked me out at the register, just really nice service. Made my day! Thank you!

Annika was so wonderful and helpful! I often have trouble finding things that fit correctly and she…read morepatiently helped me find things that worked. Will definitely be returning!

The pieces I have purchased from Le Bustiere have stood the test of time, and are among the most…read moreunique in my closet. They offer a spectacularly curated and frequently updated selection of some of the best labels, particularly the Adams Morgan location. I hadn't been back since 2022--far too long. During this most recent visit last week I was refitted and tried on at least a dozen bras, lingerie, and corsets. Ursula and Ashley were amazing--helpful, patient, and genuine hype girls (over the course of 2+ hours of indecision). They took turns bringing things based on what I picked out, my updated size, and whatever else caught their expert eye, and helped me get in and out of the corsets as needed. We even talked must-have skincare at one point!

I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Great prices and helpful staff…read more I was in a bind (airline lost my luggage) and I needed a new suit and shirt for a business meeting. Didn't want to pay a lot. Found this store which had a good selection but more importantly good prices. Manager was helpful and took care of me real quick.

CAVEAT EMPTOR! If Nash's Sports (LENFANT Plaza, SW Washington, DC) were the only shoe store on…read moreGilligan's Island, I would go barefooted. I am a repeat customer and have purchased expensive shoes from this place before. But after today's experience, I am through with them. This is 7/25/2013 Purchased a pair of Rockport shoes from Nash's Sports located at 701A Lenfant Plaza, SW Washington, DC 7/29/2013 Wore shoes to work. The back of the shoe dug into my ankle and took a chunk of flesh. Had to treat ankle and put a band aid to stop the bleeding. 7/31/2013 11:00 A.M. Went to the store in person to return the shoes. The person in the store advised that the policy is that once the shoes have been worn even only one time, there are no returns or exchanges. He advised that I could speak with the owner but he would not get to the store until 3:00 P.M. 3:00 P.M. I called the store and spoke with a rude employee. He said the owner might get in at 4:00 or whenever. I asked for the owner's name and he said Nash, Mr. Nash. He went on to angrily quote the store policy to me and yelled since you now own the shoes if you cannot wear them, donate them to charity and hung up. I called back and spoke with George. I tried to get the name of the person who hung up on me and he said there was no way he could tell, there were 3 of them in all and he was not sure who it was. I explained my situation and George said he was the person I spoke with in the store earlier that day. He said the owner was not in yet but it was best to not call and see him in person. I advised that made no sense because no one could say for sure if and when the owner was coming in and I would have to keep going to the store multiple times in hopes of catching up with the owner. George re-stated what the policy was and said he did not have the authority to override it, only the owner could. Cool, but not since no one wanted to take my information to get back with me and only Columbo could catch up with Mr. Nash!

Once upon a time in a land called GeorgeTown, there was an adventure that left me both embarrassed…read moreand starstruck! Before stepping foot into this store, my friend and I devoured a delicious early lunch filled with oysters, shrimp, and all the local favorites. Little did I know, my stomach had its own little plan brewing after lunch. As it really didn't sit well with me and my poor tummy started rumbling like a volcano about to erupt! Thankfully, my friend Nihar needed to buy a winter parka, and lucky for me, Patagonia has a bathroom. It was like the universe was conspiring in my favo, as I quickly rushed up stairs. The bathroom was surprisingly clean and well-stocked with soap and toilet paper. But here's the catch - the acoustics in there were something else! It felt like my stomach's symphony was echoing through the entire store. ! Desperate to drown out the embarrassing sounds, I turned on some tunes and let the water run from the faucet m. But let's face it, you can't hide the truth forever and you've just got to go....After enduring my own personal "bubble guts" concert, I realized there was no air freshener in sight (sorry, staff!) and felt terrible for the next person who would have to endure this bathroom.... I took a deep breath and decided it was time to make a quick exit. As I hurriedly opened the bathroom door, I almost collided with none other than Adam Sandler himself! Yes, you read that right, THE Adam Sandler! My jaw dropped to the floor, and in a panic, I slammed myself back against the bathroom door. As there was no way I was going to let Adam witness the aftermath of my bathroom symphony and I was convinced he'd make a joke about me on his next show! But you know what? I gathered all my courage and casually greeted him with an "oh hey, Adam." and to my surprise, he responded kindly and moved along, saving me from any potential embarrassment. Phew! After escaping the bathroom fiasco, I made my way downstairs to join my friend Jesse, who was stuck on a conference call. Meanwhile, my other friend bombarded the staff with a million questions about their precious parka. I must say, the staff handled it like pros, remaining super friendly and helpful throughout the entire time. They even managed to maintain their professionalism while Adam and his bodyguard roamed around the store and with the growing crowd trying to entire the store to see Adam. All in all, it was a fun and eventful experience, despite my bathroom mishap. But hey, here's a friendly suggestion to the store: maybe invest in some air fresheners? I promise I'll return on my next visit, hoping for a less "aromatic" adventure and good times!.

Absolutely the best customer service. I needed to have a zipper repaired and mailed to my temp…read moreaddress. They said it could take 6-8 weeks because of the backlog. Received it fixed and shipped within 4 weeks. The staff and manager are so helpful, experienced, and professional. For a high-traffic store, they are amazing! Thanks so much for all your help! Will absolutely make this my go-to store.