My dog needed specialty Opthamologist and there are only 3 on isle. I was very thankful to have been able to get put in as emergency visit in between her appts as over the weekend her Eye got bad and scary. Great experience from receptionist to Vet Tech to Doc! Very professional and real concern for care and quality work. Thank you for Professionals like PAEC. May they continue to flourish and still keep the quality of care. read more

Highly recommend! Pacific Animal Eye Care did a wonderful job taking over the opthalmic care of our blind, senior dog Roxy after we moved to Oahu early last year. They did a thorough diagnostic exam that confirmed what her previous opthalmologist in California had found, and helped us to succeed in keeping her eyes moist and in keeping her eyesʻ redness and irritation levels down. Her adjustment took quite a bit of time because of the heat, constant wind, pollens, and new environment/climate of Windward Side. The front office was always incredibly responsive whether I needed receipts in a certain format for insurance, or needed a prescription filled. The team also includes an incredibly artistically talented tech who was not only wonderful with Roxy while Roxy was a patient, but who also drew (not just wrote, but drew) a very touching hand written note that meant so much to us after Roxy died. To anyone who might wonder why we would bother to take an already blind dog to an opthalmologist: Protecting Roxyʻs remaining eye health and comfort was especially important at the end of Roxyʻs life because her blink responses were not working so well towards the end. She wasnʻt going to recover any eyesight, true, but redness, infections and dry eyes would still have been very painful for her and not paying attention to warning symptoms could have led to more serious medical complications. We are heartbroken that Roxy died towards the end of last year. But we are grateful that Pacific Animal Eye Care was an important part of Roxyʻs team all the way to the end, and that she had a much healthier and more comfortable end of life experience as a result. Mahalo nui, Pacific Animal Eye Care! read more

Absolutely wonderful experience with my dog at PAEC!!! Dr. Roybal and her staff were absolutely fantastic with their care, and professionalism. My doggy was perfectly cared for, and he loved everyone there. The procedure on his eyelid growth went exactly as described, as well as his recovery. A definitely positive experience to get his issue solved, and my baby boy is out of discomfort and is back to his happy natural self. Mahalo Dr. Roybal, and your excellent staff! read more

Pacific Animal Eye Care provides excellent, quality service for my dog Pua. I appreciate their care and professionalism. Brad H. read more

Very caring and accommodating! Very gentle with my fur babies! Very good at explaining the game plan and what to expect with eye condition! read more

Surgery went well for repairing my dog's "cherry eye" My final bill was $500 less than what was quoted since everything went smoothly. Very friendly staff and Dr was awesome! Highly recommend! read more

Sasha and I were fortunate to get in to see Dr. Roybal and her team due to a last minute cancellation for surgery. She has state of the art equipment, they are very gentle with your pet and they take the time to give you a variety of options to tackle the eye issue that brought you there. I was impressed that they didn't push for surgical options right off the bat and gave us a solid timeline/prognosis which is all you can ask for. Costs were reasonable as well! Mahalo again. read more

I cannot put into words how grateful we are for Pacific Animal Eye Care! After many, many visits to different vets trying to find out what was wrong with our cat, they were able to pinpoint and give us a diagnosis and solution within 20 minutes! They are so patient and kind and understanding and I'm here crying writing this because we have been through so much to try and help our baby Cheeto and they helped us so quick and easily! If I could rate them 100 stars, I would!! We had gone back and forth about having to make the decision of putting our pet down because we could not get a clear diagnosis of what happened to his eye or if he would ever be okay again. They gave us hope in a time of need, as cheesy as that sounds. After many tears shed and stress on all of us, our pet included, he will finally be our happy boy again!!!! They even donated infection antibiotics to our boy!!! WE ARE SO INCREDIBLY THANKFUL FOR YOU ALL THAT HELPED US OUT, I WISH I KNEW YOUR NAMES! Dr. Roybal and the very nice and kind lady at the front desk! Thank you guys so much for helping us out, we will forever be grateful for you! read more

Pacific Animal Eye Care - Our very handsome and thankful baby boy - Veterinarians Near Me - Kaneohe, Hawaii

Amazing doctor and staff! Saved my Maggie from complete blindness on numerous occasions.

Dr. Roybal and her team offer top-tier care in a squeaky-clean office. We came to PAEC after receiving sub-par care elsewhere for our dog's nagging corneal abrasion. Dr. Roybal put her on special eye drops specifically to avoid having to put her through expensive surgery. She has a great bedside manner and a confident demeanor. The rest of her staff is very friendly and personable. When I first called the office, I was given great advice before even making an appointment. The biggest downside is the office is so busy! Ultimately we went with a drop-off appointment in order to get our dog seen as soon as possible. I would suggest this if you feel your dog's issues are urgent - I strongly believe if I had taken our dog to Dr. Roybal sooner, she would have had a better outcome. read more

Dr Roybal and her staff were amazing. So compassionate, thorough and communicative to me at a stressful time. Since then, I'm telling everyone with dogs, especially senior dogs that they are the best. read more

Back in April my dog started having some eye issues. I took him to his vet over a few weeks with no improvement. Eye removal was pretty much on the table. I was referred out to Pacific Animal Eye Care. At this point, stitch was having all kinds of things coming out of his eye. Dr. Roybal treated with an aggressive eye drop and oral regimen over the next few months. Today (end of July), Stitch had his last appointment and his eye has significantly improved. Dr. Roybal explained everything, every step of the way and was even available a few times when I had questions from home. All the staff are so kind, helpful, and professional! Not gonna lie, I was scared of the cost, but it really was not what I thought - much better than an eye removal that's for sure! So happy we came here! Highly recommend!! read more

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Dr. Roybal was great! My cats eye just was not getting any better...She had already been in cone for 6 weeks. The vet kept saying come back next week. I was wasting so much money. I didn't even know their were animal eye doctors. My vet should have told me that right away. The male who answered the phone was extremely helpful and helped her get right in. Dr. Roybal was so nice and gentle with my cat. She was very through as well. I left feeling so realized. She recommended see if my cats eye healed naturally, and did not suggest the pricey surgery. read more

Dr Roybal is an excellent Veterinarian who specializes in the care of your pet's eyes. Her office is in Kaneohe. I asked a friend who was a general veterinarian and he recommended her. She takes the time to explain your pet's issues and gives you advice on how she can care or help you manage their eye health. With H3 for those that live on the west side it is an easy drive. read more

My doggie had cataract surgery in his left eye done at Pacific Animal Eye Care this past April. Now his eye is healing very nicely. Dr. Roybal and her staff have given nothing but excellent service and care. Highly recommend them. Thank you so much, PAEC! read more

If I could give this place 10 stars I would!! The staff and Doctor Roybal are so wonderful and caring. Their staff are so accommodating and receptive to your pets needs. I would definitely recommend this place to for your pets eye care. Very reasonably priced and well worth it (not greedy like other clinics I've been to) . I live on the other side of the island but bc of the great service I'm happy to make the trip. read more

It's heartbreaking when we were told our poodle needs an eye specialist. Since our pets can not talk and tell us how they feel. We were referred to Dr. Roybal. I can not express our sincere gratitude to Dr. Nicole Roybal. From the beginning Dr. Nicole Roybal explained the situation of our poodles eye and went over our options of procedures. Dr. Roybal and and staff are very knowledgeable, caring, friendly and has only our poodles wellbeing at state. We drove from Aiea to Kaneohe for all treatments. Well worth the trip. Today, I am happy to say our poodle has no problem with his eye. Healing was very fast !! I recommend Dr. Roybal to any pet parent should you need an eye doctor. Thank you Dr. Nicole Roybal for all you do for our pet babies !!! read more

Pacific Animal Eye Care - Veterinarians Near Me - Kaneohe, Hawaii

After spending nearly $3,000 on eye surgery for my dog at PAE, I had a very upsetting call with the manager Jason. I called to say that I was going to be 15 minutes late for my appointment to get sutures removed. Jason was audibly upset about me being late and couldn't understand how it was possible. He kept reminding me that our appointment was at 4 and not 4:15. I kept telling him that I was literally on my way but he said they had already been "waiting around" for my appointment and that it was too late. Of course, I should have been on time. But I was calling apologetically and rushing to get there. Jason made me feel like I was wasting his time and said he didn't know when he could reschedule me. So I jokingly suggested maybe I just go somewhere else to get the sutures removed and he immediately responded with "sounds great!" and promptly HUNG UP ON ME. The vets and staff were amazing with my dog and his surgery was expensive but successful. I was really surprised and disappointed with my experience with Jason and will now have to seek animal eye care elsewhere. read more

Clinic is so professional in returning your urgency call for your pet. They get it and understands your panic to get the best eye care for you pet. read more

Dr. Roybal is an amazing doctor, the whole staff is exceptional and it's rare to find people who genuinely care about your pets as much as you do. If it wasn't for them my cat lazar would have without a doubt lost his eye. I am very thankful for these people and so is my cat :D read more

Pacific Animal Eye Care - Happy cat thanks to pacific animal eye care and dr. Roybals staff - Veterinarians Near Me - Kaneohe, Hawaii

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We are so grateful to have been referred to Dr. Roybal as an Ophthalmologist for our fur baby Sierra. She suddenly became blind in both eyes in a matter of 3 days. After running tests she ruled out SAARDS and we are hopeful that her eyesight will come back with the medication prescribed. Her staff is amazing and caring just like she is. Thank you for making our fur baby a priority in such short notice. read more

Pacific Animal Eye Care - Our prescious fur babies Sierra and Sade' - Veterinarians Near Me - Kaneohe, Hawaii

If your fur baby has eye issues, look no further than Dr. Roybal and her staff. You won't need or want to go to anyone else for eye care. You will likely wish that she would practice general and emergency veterinary medicine too. Anytime my fur kids have an eye problem, I'm calling Jason again and either in the same day or a couple days, I'm in their office. He's had to deal with my concerned (read: small-kine anxiety attack) phone calls a couple times already. Some eye problems can arise out of nowhere and cause serious issues if not taken care of quickly but his calm demeanor and ease-of-transaction makes that call effortless. Getting to the office - turn at the Sprint building, after that, their sign is on the chain link fence that you'll turn right at. In that parking lot, pass the first brown building, look for the white building. It'll have a small garage with two yellow stalls reserved for PAEC. (A little confusing like 'turn at the huge mango tree', I know) Take the elevator up to the first floor. They're on the right at suite 103. BOOM, you're in. Next, you'll check in with Jason, then sign the check in form. Jen (the veterinary technician) or Jamie (the vet assistant) will get your baby's vitals, take a few eye tests, and let Dr. Roybal know you've arrived. Seriously, these ladies couldn't be nicer or gentler with your kids. You can immediately tell they not only love their work and their kids, but they'll become YOUR kids' new aunties. Then, Dr. Roybal will examine your baby with her gadgets, lenses and give you her diagnoses with your options. She is not pushy in any way, she tells you the honest truth in clear terms you can understand and is amazing at what she does. You can tell that she is a true animal lover. Pets can be nervous when someone new is holding them and a new doctor is shining a light into their eyes but Dr. Roybal and her team are so gentle and incredibly patient with each fur kid I've had to bring in. But really, the office provides everything you need from eye medications to procedures to surgery - they are the local-owned one-stop shop/clinic. Okay, enough already. Just take your fur kid here. You won't regret it. read more

My dog was having some eye issues and her vet recommended Dr. Roybal so we got an appointment and headed out to Kaneohe. Everybody was really nice and our dog got along well except the for the thermometer in the butt incident, but we were in and out with our prescription filled in-house, stoked!! read more

Pacific Animal Eye Care - Gelato waiting for the Dr. - Veterinarians Near Me - Kaneohe, Hawaii

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Dr. Roybal is a very knowledgeable and caring doctor. When my dog had a tumor in her eye Doctor Roybal gave me all the options. Her office staff is amazing too. They were so good with my dog. read more

My dog needed emergency eye care and treatment. Jason got us in to see the doctor that very same day. You can tell that these people love animals and truly care about both your pet and you. Thorough, knowledgeable, and empathetic are a few of the adjectives that describe my experience with them. All of the medications that my dog needed to help his eyes were provided by the office. I didn't have to wait or hunt them down at the compounding pharmacy like I usually do. I am grateful that Dr. Roybal and Jason came home to help care for our pets eyes, and that they found Jennifer to help them. P.S. if your pet is having problems with their eye(s) you don't need to go to your regular vet first to get a referral to see Dr. Roybal. read more

I'd been had referred to Pacific Animal Eye Care by our dog's vet for a corneal ulcer that wasn't healing. Doggy's eye has since healed and I just wanted to mention that our experience at PAEC was great! Dr. Nicole Roybal and staff were friendly, accommodating and always explained what procedures were being performed. I was given clear guidance/instruction on home care which was followed-up by emails and phone calls inquiring on how our pet was doing. The area is easily accessible with lots of parking (ask for info on which stalls to park in when scheduling an appointment). Pacific Animal Eye Care is a first class family run operation! read more

My 16 year old shitzu mix has been having some eye issues ( infections and complications from dry eye) and my husband and I have been bringing her to Dr Roybal to make her life comfortable in her older age. My dog is not the most cooperative and she's very set in her ways but Dr Roybal and her staff have been so patient with her and we have made great progress with her situation. We are so thankful for their expertise and patience and highly recommend Pacific Animal Eye Care should your pet ever be in need a of eye care. Thank you Dr Roybal and staff!! read more

Took my dog to see Dr. Roybal for a cornea ulceration and dry eyes. She was able to diagnose that he had horners syndrome related to his frequent ear infections. She and her staff were very patient and kind and she took the time to explain our dogs problem and treatment. She even put a contact lens in to protect his cornea while he was on antibiotics. I highly recommend! read more

I literally cannot say enough nice things about this place. Dr. Roybal and her team are a true blessing to have available to us in Hawaii. They are endlessly ready to help no matter the time of day. Whether it be through email, an eye emergency at any time during the day, or a regular phone call, they communicated with us frequently and promptly and also helped work around flexible scheduling. 100% professional and hospitable at all times. All team members are willing to go above and beyond and truly gives you a feeling of trust and that they share the same love for your pet/family as you do. There is no other place you will ever have to go to if you are ever needing any eye specialist care. They even have services for overnight stay and the technician was willing to meet with us in order to deliver our pet since we live rather far away. Outstanding team and outstanding work. I wish that every clinic could be as awesome as Pacific Animal Eye Care. read more