Such a great experience here with my 2 pups. Dr. Carson and Kylie were so sweet, and great with my dogs . They both took their time to make sure all questions and concerns were addressed. Clean and fresh clinic. They also had really good reasonable prices read more

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The staff here is incredibly kind and welcoming! The vet was very thorough and took the time to explain everything clearly. They even showed us how to properly apply the medication, which was so helpful. Everyone was patient and gentle with my pet, making the whole experience stress-free. My son and I left feeling very reassured and cared for. Highly recommend! Was able to get same day appointment! read more

Pilina Vet - When treating your pet, they give your pet a licking mat to distract them!! - Veterinarians Near Me - Kailua, Hawaii

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Saying goodbye to our dog was one of the hardest things we ever had to do, but the compassion and kindness shown by the staff at Pilina Vet made an incredibly painful moment a little more bearable. From the moment we walked in, everyone treated our dog Lycan, with such gentleness, dignity, and love. The veterinarian and the staff took the time to explain everything, never rushed us and gave us the space we needed to say goodbye peacefully. Their empathy was genuine and it was clear they truly care about both their patients and the families who love them. I will never forget the comfort they provided during one of the most heartbreaking days of our lives. Thank you guys so much for the compassion and respect that you have shown our family that day, I'm forever grateful. read more

My senior dog just passed and i found this vet to be beyond caring . They showed such kindness and thoughtfulness. Never change Pilina Vet, this is what we animal lovers need! Thank you so much! read more

Love Dr.Sara! Such a beautiful location and everyone is so nice. They made my dog feel so comfortable and I got a very honest and helpful appointment. I feel so comfortable taking my dog here and know that they CARE. Our next visit is set! read more

Pilina Vet - Snacks! - Veterinarians Near Me - Kailua, Hawaii

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I am very happy that we found Pilina Vet. Although it is a longer drive to Kailua, it is absolutely worth it. Boba's previous veterinarian was located in town (I will not mention the name). Unfortunately, from the nurses to the doctor, the experience was not very pleasant. As Boba is my first pet, I naturally have many questions. I often felt that the doctor and nurses became irritated when I asked them, and they were not very helpful. A colleague recommended Pilina Vet, and from our very first visit, I was impressed with Dr. Sara (perhaps more so than Boba ). It was wonderful to see a doctor take the time to get down to my dog's level, thoroughly examine him, and genuinely get to know him. The nurses are also exceptional--kind, attentive, and professional. I am extremely happy with the decision to switch to Pilina Vet, as I feel confident that Boba is in excellent hands. read more

Pilina Vet - Veterinarians Near Me - Kailua, Hawaii

Great location, nice facility, terrific vet, great staff!!! Dr Sara is most engaging thorough, well informed, caring and follows up. Clinical is modern, clean, well equipped and carries most anything needed with Elixr a block away for those other things. Long term Feather and Fur customer, and tried some others in Kailua but Pilina is clearly the best! Effective and easy online bookings! read more

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Saw us right away, gave us updates on our pets prognosis, provided compassionate care. Would highly recommend!

After trying other vets we finally found one our boy was not scared of and had finally figured out what his health problem was (Cushing Disease) and see him return to the active guy he was years earlier. It was wonderful to take our boy to the vet and see him wagging his tail as he walked in the door instead of shaking from fear. Dr. Sara and her crew are very knowledgeable and caring. When it was time for our little guy to cross that rainbow bridge they were so caring. I'd give them 10 stars if I could. read more

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From the first visit with Dr Sara I knew I was in the right place. I had to make a change when my dog's condition wasn't getting better at another clinic. I came to her for a 2nd opinion and I never looked back. She went over everything with me and talked me through all my questions comments and concerns and my dog thrived. She left no stones unturned. I feel genuinely seen and my pets are actually cared for. All the techs and receptionist are super friendly and kind as well. The whole clinic gives off a honest and trusting vibe which is hard to find. I recommend all of my friends go to Pilina. read more

Pilina Vet - Veterinarians Near Me - Kailua, Hawaii

Almost a year after my 5* review of 6/2/23. I still give Pilina 5 stars. We bring our 7 cats here as well as 2 of our dogs, and daughter brings her cat here too. Dr. Sara and all the friendly staff are great. We are looking forward to the move to Enchanted Lake Shopping Center as the parking lot will be a lot easier than current. It's not terrible parking, we have always found a space, it is just challenging to get out, very hard to see cars coming. The thin walls in the current location also don't offer much acoustic privacy both for pets and human conversation, hopefully the new place has real examination rooms. Pilina offers a variety of monthly plans that work somewhat like insurance that are worth considering. Highly recommend Pilina! read more

This is a small business that prides itself on their high level of customer service and top notch veterinary practices. At Pilina, they make you feel like you're a part of the family. I especially love their innovative membership options as it helps to bring high quality veterinary services to the masses. The offices are clean and well maintained. The best part is that they are located in a small shopping complex that is not too busy, so parking is easy to come by. An added bonus is found in the many highly recommended restaurants located in the Kailua/Enchanted Lake area. read more

I'm really grateful for the care we received at Pilina Vet. Their online booking system allowed me to make an appointment in the middle of the night for a next day appointment, which provided an amazing level of mental relief. The care l received from Dr. Sara far exceeded any attention experienced from other vet clinics on island. While I'm certain she (& her staff) were juggling a hundred other things that day, they all made our family feel like we were the priority in that moment. Her staff is top notch & create such a welcoming atmosphere!! Especially with our vet-apprehensive pupper, they were all SO patient. We are incredibly glad we found Pilina read more

I don't normally leave reviews but my experience here was absolutely amazing and they deserve the recognition. they treated my fur babies with the best care. I was struggling to get my German Shepherd spayed and got turned away else where because of her anxiety, but I called them and was seen the same day for a evaluation, they even squeezed the surgery in a few days later so it would be done in the timely manner that I needed. I wanna especially recognize Kailee, she was amazing super understanding and helped out so much! she made our overall experience extremely memorable. being said I would definitely recommend, the owner is someone cares about your fur babies!! read more

My dog is super anxious going to the vet but all the staff made him super comfortable and he even enjoyed his visit. Prices are decent and comparable to other vet's we've been to. Dr. Federschmist was very nice and did a thorough job for our dogs annual exam . We came here because we live nearby but highly recommend even if you don't! read more

Called Pilina Vet based on reviews. I could not be happier with the staff that understood my situation with a stray cat that needed care. I had called several other vet offices and did not get the same help as I did here. Dr. Sara was awesome! We were able to get him the help he needed (being a male not neutered he was injured in a fight). I told them that my goal was to eventually get him fixed. They were able to get it done - all in one visit! Thank you! read more

U did not provide a diagnosis at the time but all of a sudden u say pancreatitis after the fact. Just because I call u out because of your inefficiencies u need to humble yourself and respect the customers opinions. Yes I raised my voice but did not use fowl language.. all I said was to your assistance was where Dr Sara { not in office again} she asked are u coming back for other dog I sad { hell no) some people can't handle the truth. read more

Great Vet! Answered all my questions.Very Knowable. Extremely friendly staff.Easy parking. Nice office. My pet and I didn't feel like a number.Very personalized care.Would highly recommend say Lulu my chihuahua! read more

Our previous vet was having some staffing issues and we were struggling to get an appointment so after calling around to different vets in the area over a few weeks time and asking for referrals from friends we were excited to get a same-day appointment with Pilina Vet (next to the Shack on Keolu). The office is clean and welcoming and calm. Our 9 year old goldendoodle is pretty freaked out about going to the vet and our previous vet was doing handoffs in the parking lot which didn't help his anxiety. It was so nice to be back in a vet waiting room (never thought I'd say that!) chatting with other pet owners for a few mins before getting an updated weight and going back to a waiting room. Because of the timing and our urgency to get an appointment, I brought my 3 year old and 6 year old along with me and was a little concerned about handling it all but our dog was very chill and loved the vet tech checking us in (Joleen) instantly. Since this was our first visit and I wasn't able to get his records she was great at building back up his record based on emails and receipts I had brought and we figured out what he was due for pretty quickly. I explained some additional concerned and then she went to prep the vaccines. Dr Sara came in and was great with our dog and the two kids. She patiently checked our dog out and I showed her some of the concerning areas, she gave her recommendation on next steps and we landed on a plan. Then Joleen came back with the vaccines and together they administered them while we my kids asked our dog if they hurt him but clearly he was fine and just wanted treats. It was a great experience and I am so excited to have an awesome vet for our first child. read more

Dr. Sara and Tejia were welcoming & spoke in dog language, treats & gentleness & did their best to make my skittish Pepper comfortable. We appreciate Dr. Sara and Tejia adjusting their approach to deal with Pepper's anxiety & giving us an alternative to medication. To Tejia and the other Vet Tech, Thanks for your aloha and love of all dogs! read more

Absolutely love Dr. Sara and Pilina Vet. The staff is lovely, and my fur babies are always well taken care of. Prices are reasonable and I always leave with any and all questions answered and feeling great about the care provided. I have a puppy and two older cats and have always felt Dr. Sara and the staff take the time to get to know their ins and outs and quirks as well as provide what is needed for their continued health care. read more

Dealt with my first ever loss of a pet. Pilina was the last veterinary clinic my Pā'ele visited and although I utilized someone else for euthanasia, I was very touched to receive a hand written sympathy card from the staff at Pilina Vet. These are the kind of people I'd want tending to my pets needs. read more

Awesome vet!! Highly recommended! True care for our doggos. They work as if the animals are their own.

Absolutely thrilled to have found a vet that is a great fit for my pup & myself. Dr. Sara & her staff are so helpful & accommodating to the frustrations that seem to crop up when going to other clinics. They obtained prior records without requiring me to deal with that. The appointments are easy to get & we did not have to wait when we got there. You can go inside the clinic with your pet instead of handing them over. The surgery estimate was what was expected even though additional issues cropped up between. Mostly I feel like my dog's care is driven by our particular needs. Too many times I doubted the necessity of certain recommendations which leads to a feeling of distrust. Like advocating for my own healthcare, I want to have that same role for my pet. Dr. Sara will happily explain things when there is a question. Overall, Pilina Vet is a total class act in every aspect. read more

Pilina Vet - Veterinarians Near Me - Kailua, Hawaii

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Professional, kind, caring. They have membership plans that are pricy but may be worth it for animals that need more care, like seniors.

A caring and competent staff makes Pilina Vet in Kailua the "go to" for our dogs! Thanks to Dr Sarah and staff for the excellent customer service and aloha spirit. Mahalo. read more

Everyone was very nice and professional. I loved the gentle and sweet way they treated my fragile little chihuahua with her chiropractor adjustment and doctor exam before that. Everyone was just beautiful energy. One thing I want to mention is I took a pretty hard fall omw in from the parking lot. Literally everyone from the Vet office and the Hair/Nail place next door came flying out to help! I was very appreciative of their care and concern. Having an alternative to allopathic medicine to help my pets is a relief. read more

The Staff here are Great! Dr. Sara is so great and patient with my puppy. My puppy is so full of energy and they call her crazy girl lol. I love it. I'm glad I chose Pilina as my puppies vet care. Being a first time dog owner I call them for every little thing and I always get a quick response. I can't express how grateful I am. read more

I liked everyone there because they were all capable, even the intake staff. They were prompt, and they I felt that they really cared for my dog's well being. read more

Sarah was wonderful with my injured kitty! It was first thing Monday morning and they saw me quickly in their comfortable office with nice staff and the bill was reasonable. So glad Pilina Vet is in Enchanted Lake now...! read more

Dr. Sara was very patient, understanding and gave me detailed information every step of the way. Even showing me my dogs full blood report with a full explanation which I've never experienced before at any other of vet. Dr. Sara an her staff made my dog Bentley and I feel very welcomed and at ease even with his special needs. I'm very thankful that Pilina opened up in Kailua, I've gone to multiple vets over the yrs and from what I experienced during our appointment is going to make them my permanent Vet for my dog. For anyone that is looking for a vet or switching vets I would highly recommend Pilina! read more

They are professional, and very caring, not only for my pet, but also for me. I highly recommend them. You can't go wrong with Pilina Vet.

I was so impressed at the time and attention that was given to Boscoe and myself on our first visit. Dr Sarah and Joleen were able to answer questions and looked to help resolve issues that were a concern to me. The staff was super nice and the clinic was clean. read more

Dr. Sarah and her team were very welcoming to us and our puppy. They are easy to talk to and welcome any questions or concerns you may have.

The staff over a Pilina Vet are the Best!!! We called in this morning to see if we could get our Frenchie an appointment due to his vomiting and not being able to hold anything down. I'm guessing they heard the urgency in our voice because they called back and said they could squeeze us in right away. Brought our puppy in, Dr. Sara examined him and took care of everything. Glad to say he's already acting like himself. If anyone is looking to get your pets examined and taken cared of Pilina Vet in Kailua is definitely the place to go. Big Mahalo's to Dr. Sara and Pilina Vet Staff. read more

Do not try to get a health certificate here. They are not capable of providing. They want to list the verbiage they want and NOT what the State of Hawaii requires. You dog will end up in quarantine. They are argumentative and u friendly. read more

Great experience it was very easy to set up appointments and the staff are really helpful! Dana and Dr. Sara especially! It was such an easy process and the staff followed up on all my questions! I recommend a plan it's definitely worth it, I have quite a few animals and have been to a few different vets on island and I'll be moving my whole crew over to Pilina Vet, read more

Pilina Vet - Frankie says thank you! - Veterinarians Near Me - Kailua, Hawaii

Dr. Sara is awesome. She is knowledgeable and shares information so that I know exactly what is going on. She listens well and is easy to talk to. I feel that she makes good decisions. Dr. Sara is great as well as the vet tech. Whoever answered the phone was also great to deal with. Much appreciated. Excellent care for my pet read more

When our cat fell ill, we got nowhere trying to get an immediate appointment with our long time vet, but were referred by another vet to Dr. Sara at Pilina Vet. We immediately got an appointment at Pilina, and our cat's abscess was removed and she is fully recovered. The care was excellent by all the staff, and the cost was reasonable. As far as we're concerned, Dr. Sara and Pilina are our new vet! read more

On my first visit, the Pilina Vet team was overwhelmingly pleasant, helpful, and accommodating. Each member of the staff that I met went above and beyond to delivery the best experience possible. I was a difficult customer , even had to call back about 4 times to book my appointment because I had some family planning complications, but they made no complaint and kept a very positive attitude. They were even able to get me on the schedule same day! My sick pup was feeling awful, and the doc was super helpful, informative, and knowledgeable. She helped me understand the problem, and how to proceed. She did her best to work with our limited budget, and I was sure to let them know that we have one. She gave me a list of necessities and non-essential but recommended medications for fix up our fur baby. She even made some alternative food suggestions, advised me on how to keep an eye on his condition, and gave me some tips for care. They all went above the call of duty, and made their best effort to keep it positive, comfortable, and easy. Awesome job ladies! I'm so grateful for all your help! The only reason for less than perfect mark is because of pricing. The pricing is not exactly what I would consider competitive, but the service is above average, so worth it if you can afford it. read more