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    Pacific Auto Retail

    3.2 (6 reviews)
    Open • 10:00 am - 8:00 pm

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    5 years ago

    Best Buying Experience in the Valley. Extremely Highly Recommended for a used vehicle best prices best customer service experience.

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    1 year ago

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    Carsmart - 2010 Crown Victoria Police Interceptor

    Carsmart

    (17 reviews)

    I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

    Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

    CarMax

    CarMax

    (61 reviews)

    Samantha was very helpful and courteous. During my purchase she was assisted by Flavio. A newer…read moreemployee. When you buy here you do pay more that private party sales BUT you're getting an inspected vehicle and flaws (that they know of) are disclosed. The purchase was a no pressure deal, and the best part, no haggle pricing! This is my second used car purchase from Carmax. I recommend Carmax over other means of buying a used car. When you buy here you can be sure there are no hidden "demons" under the hood! If you're in the Norco dealer, ask for Samantha!! She's very chill and has a good sense of humor. We had a few good laughs, unusual when buying a car!!!'

    They gave me the $22,000 they told me online and there was no games after they looked at my car…read more That is the only reason I am giving two stars. The rest of the trip was a headache because of my car registration. My renewal was due Sunday 8/2 and I sold the car Monday 8/3. The DMV lets you pay on the next business day when the due date is on a weekend so there is no penalty. I called CarMax and told them about this. The person on the phone said a manager approved it and put a note in my system file. But when I was at the Norco store they did not care what the phone person told me. We argued and they pretty much accused me of lying about my registration. The DMV notice says due date, not expiration. I read those as two different things. The store insisted the due date was the expiration and acted like I made something up. It is pretty bad to question a customer's honesty over confusing DMV wording instead of just clearing it up. Then they made me pay the $337 annual renewal out of pocket before they would buy my car. They gave me a lecture about ethics saying they can not pass that cost to the next buyer. But do the math. I paid for a full 12 months of registration and the car goes on their lot with paid tags, so the next buyer gets that benefit. CarMax did not give me any extra money on my payout for it. That's just CarMax getting a $337 asset for free while hiding behind ethical condescending language. The price was good and the inspection was fine but the communication was really bad. If the phone rep says one thing the store needs to honor it, and they should skip the moral lecture while they take your money.

    Pride Truck Sales - Fontana

    Pride Truck Sales - Fontana

    (8 reviews)

    I don't recommend you to buy from here. Dishonest and fraudulent company. The car has problems…read more They won't repair it. They promised to pay for the repairs. They shirk all the responsibility. Fraudulent company. Unscrupulous business. This is a fraudulent Indian company. This company has bad business and no credibility. The LA regional manager SUKJIWAN is a liar. He keeps denying that they owe me $1000.

    Beware. Here are things you need to ask them for proof of before you buy anything from these guys…read more Cause the warranty like all used vehicle warranty covers nothing. Remember these are used vehicle sellers. All they want is your money and they do not worry about repeat business. Get your mileage in writing. They will not put it on your documents. Ask for a BIT inspection before purchase or the last BIT report the vehicle had. Ask for the life on the brakes and if you are purchasing a manual transmission the clutch like. If they say they cannot know they are not telling the truth. It can be measured and seen on the semi truck. If the truck is from the east coast or anywhere with lots of snow look for rust. New tires mean nothing. If the tires are worn deduct money cause you can buy them elsewhere for cheaper. Does the truck or equipment have a service history? If they said no then don't buy it. Cause BIT inspections and service records are important for DOT and MCP. Later model? Does not matter. Anything the sales person says is covered get it in writing spelled out. These guys are just looking to move it out. Just remember freightliner trucks are cheapest trucks. Low quality and cheap low grade parts. Gives the USA a bad name. If you have an experience driver test the truck make sure he runs it through it pace cause 100 miles or 1000 miles it will breakdown or need service. Also do not let the dealership work on it. Rip off city. All they need to do is just mention one thing and boom thousands in repairs. It use to be 300k in miles was nothing but the way they service or build it you need to check it out every 10k. Anything with wear and tear check it out. Look at the belt, bolts anything that looks too clear is a red flag. Don't ask the sales person for advice. All they will do is agree or tell you want you want to hear.

    Pacific Auto Retail - truckdealers - Updated September 2026

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