We bought a brand new 2019 2610 Tango about a month ago. It has been nothing but problems from the beginning. I have called and stopped by the dealership several times to complain and demand my money back. All they are willing to do is repair under warranty. If I take to the dealership every time there is something wrong with it, we won't be able to use it because it will live at the dealership service department. We had a long list of issues with the trailer as soon as we drove off the lot and the first time we take it camping, we get to our destination only to find out the water pump is broken. The list of things wrong with this trailer is too long to mention. I will never buy another Pacific Coachworks trailer again. It is better off in a landfill than on the road. Unfortunately I am stuck with it now until it is paid off and I can give it away because it won't be worth anything. BUYER BEWARE! read more

Only have 1 star because there is not a 0 option We purchased this trailer in June of 2017. Returned it with minor fixes like bedroom door wouldn't latch, shower curtain snaps broke, screen door fell apart, valence fell off wall, decals falling off and looked to be some leaking issues. Was told by selling shop the floor was cut to big so it bubbled in the corner. Ok they fixed other said issues. Returned it February 2019 Over a year old now and out of warranty. The tailgate is leaking rusty water and storage space is wet. After inspection and pressure test they find it to be a manufacture defect and the whole damn thing is leaking. Now 1200 into it and 4000 and up to fix 4×4 area of floor. Tear apart nose cone, remove cabinets and the list goes on. 40,000 and we have a piece of crap, moldy,rotten trailer and the manufacturer said "out of warranty to bad" The worst customer service I have ever dealt with!!! So talking with the dealer they had 4 in the service department at the same time with the exact same issue. Plus he was doing a walk through showing and the blazen was leaking in the same areas as ours. We traded in our piece of crap for another brand and lessons learned in what to look for. The dealer took care of us with minimal loss. My advise is run!!! read more

Pacific Coachworks - Our new NOT a PCW - RV Dealers Near Me - Perris, California

I have had my trailer almost a year and we love it. We have taken many trips with most our problems being error on our side. When my kids damaged the kitchen table booth I called them and spoke with Amanda in parts who had me speak to Fred in service and make an appointment. I had a few warranty issues and I was in and out of there quick. Could not be any happier with my trailer and with the company that made it. Customer service was great as well as the services completed there. Now on to planning our next big trip. Definitely will purchase another Pacific Coachworks trailer when my family outgrows this one. read more

Pacific Coachworks - RV Dealers Near Me - Perris, California

Avoid at all costs. I'm not one to bad mouth a company. But this has been one of the worst experiences of my life. Feb 2017 - We purchase a brand new 2016 Econ 16BB from an RV Dealer. The BB stands for bunk beds. We arrive at the RV Dealer and do a walk through. Everything appears operational and in good condition. We purchase this trailer for 14999, after taxes and add on's, total comes out to 17K+. Dealer keeps the trailer for a few days to clean it up before we pick it up. Summer of 2017 - we take the trailer out for 4-5 trips. The big one being a long distance trip to Washington State. We arrive at the campground at the Water Pump is not working. No running water and no showers. Bummer. We decide to improvise and boil water to put in the tub for baths. Uh oh. Tub doesn't drain properly. We then notice the floor seems to be wonky. We return home and bring the RV to Dealer to fix these problems under warranty. Dealer doesn't have time (this will be a common theme), and we get sent to another place to inspect it. After more wasted time , the trailer finally gets inspected and has 10K of damages!!!! WTF?? This brand new trailer, hardly used, and over 10k in damages. So, apparently there was water damage on the roof (leaking roof) and it made its way to the floor. The roof was dry rotted. This inspection gets sent to the manufacturer/warranted Pacific Coachworks. They return with a statement of "cosmetic only" and refuse service. Oh, by the way , the 1 year warranty specifically says the warranter reserves the right to refuse service to correct any problems. Are you F*#%ing me? So basically the warranty is worthless . Also, good luck finding anybody to actually do the work. Long story even longer - Winter of 2017 - have had the trailer for 11 months - we trade it in and cut our losses. Huge loss of money, but no more stressful nights worrying about a screwed up trailer. Apparently, this is a common problem with Pacific Coachworks. Advice - if your in the market for a trailer , buy a used one and make sure you look it over carefully. Get a pop-up or a fiberglass. Avoid the stick and staple box trailers. read more

I Purchased the 2018 30 foot FBKS. Never have I had more buyer's remorse!!!!Purchased this through Sterling Rv lake Elsinore. Sight unseen. I ordered it. Never will I ever do that again. Storage layout in the pantry and cabinets is crap. So much wasted space in this trailer. There are some nice features but the bad heavily outweighs the good. I wonder how upside down I am in getting out of this crap hole and into a decent trailer? read more

Pacific Coach Works - GREAT CUSTOMER SUPPORT I've been a long-time RV'er. I had a travel trailer for almost 10 years, and then moved to my current 5th wheel toy hauler from Pacific Coach Works. My one-year warranty ended in July of 2020 but because of dealer unavailability (our dealer is AWFUL), I was not able to schedule a final damage inspection until September. Towards May/June of 2020, the forward bedroom started exhibiting separation at the wall joints and binding with the molding. Clearly, the coach had a wracking issue that was slowly tearing the interior apart. I contacted Fred at Pacific Coach Works, sent him some photos, and within hours, he agreed to inspect the damage and assuming it related a manufacturing issue, he agreed to cover the problem. Just to be clear, this was after their warranty expired; they were under NO legal obligation to help me. I towed my 5th wheel to Pacific Coach Works' factory in Perris, CA, and within a week, they repaired the damage. While there, I noted we also had an ongoing, small leak of unknown origin in the forward cargo bay. Fred agreed to inspect and repair that as well. Their work was masterful; everything looked brand new and there were no traces of any damage. Moreover, I noticed small things, like additional caulking in the bathroom and a replaced shower door latch, that PCW fixed on their own. I felt as if they treated my coach as if it their own coach. As for Fred, I feel like I've made a new friend. He was and continues to be, very reachable and freely answers my questions. This experience has been such a breath of fresh air. If you've ever owned a new RV, you know they always fall apart over the first year. Right or wrong, this is the case across every type of RV no matter the price, make, model, or type. The only uncertainty in this situation is how the manufacturer will take care of their customer. PCW was there when my family needed them and assuming our next RV is also a trailer/5th wheel, we will be purchasing another PCW in the future. They went the extra mile and money can't buy that. I can't thank Fred or his team enough for their workmanship and my piece of mind. read more

Poor quality of work when these units are built. The landing gear shaft hits the wooden divider between front compartments, the wiring is an absolute mess, the holes they "drilled" for exterior lighting are not centered and messy, and the clearance between the tire and fenderwell is BAD. All four tires have hit the top of the fenderwell and caused damage while hauling EMPTY. Our unit is a 2015 fifth wheel toyhauler that has hauled a very little amount. When contacting pacific Coachworks, they have been little to no help. Very poor craftsmanship and customer service. read more

Pacific Coachworks - Major safety issue. Tires hitting fender well causing damage. - RV Dealers Near Me - Perris, California

We @ BPI RV provide service for most Couch and Trailer manufacturers. After are first experience with Pacific Coachworks, and are last, we would like to to tell you that warranty repairs are a nightmare with this company. ( Fred ) the wannabe service manager, has know idea what he is doing and promises things he can't deliver. BPI Will No Longer Do Warranty Work For This Company. read more

I bought my Pacific Coachworks Ragen toyhauler new in 2016. It's the biggest piece of crap on the market. I've replaced nearly every 90°, "T" fitting because of leaks. Seriously, nearly every fitting leaked... whoever put the plumbing together should be shot. The wall paper is falling off. Anything screwed into the walls is loose and falling off...I've had to replace almost every screw and install them the right way, with female expanding plastic wall fittings. The roof and vents leaked on our first trip and I find new ones every time it rains. Last fall while out of state hunting the heater and refrigerator went out, fixed two leaks (cut out and replaced two 90° fittings). I'm on a 10 day trip right now with the family where I've replaced 5 pex fittings, re-tightened every abs fitting. Replaced the propane regulator (emptied drivers side tank, leaked out the regulator vent in one day). Had to recaulk the shower...it was leaking big time.... cabinets are basically falling apart.... There's many more fixes I've done, but I'm tired of typing...I should light a candle, crack open the propane stove and walk away at this point...never buy anything built by Pacific Coachworks ....I bought it in a hurry before a hunting trip and didn't do any research....big mistake. read more

There is no zero option. Let's start by I love my trailer because its better than a tent. But after that it's mainly the manufacturer that is the problem. They do not back their product and loop hole out of warranty for repairs. Sometimes a deal is to good to be true. Long story short the antenna doesnt work from the day we got it, seals around windows are almost non existent, etc...they did fix the shower that dumped water everywhere but took 3 weeks as opposed to the 1 I was told to take. I go to pick it up and my new battery was dead. So thanks for nothing. read more

Great customer service with friendly staff! Very happy with my new trailer! The staff was very knowledgeable and answered many questions that I had. I've taken my trailer out several times this year and could not be more happy with this product. read more

Just bought a 2019 1915 Sand Storm. We bought it because my truck could tow it and we liked the layout. After finding things wrong on hand off today at the dealership and seeing a ton of bad reviews about these Pacific Coachworks toyhaulers tonight with rotting floors, leaking windows, and bad trailer brakes. I'm scared to death to go pick this up. I hope i didn't buy a piece of crap. I wish I had shopped more. I'm about to tell them i want to change it for another brand. Sincerely worried sick customer. read more

I would stay away from this manufacturer. Since I have purchased my 5th wheel Toy Hauler, I have had nothing but problems with it. Plumbing was bad, plumbing drains are leaking, cabinet are falling off the wall, panels coming off the wall, window trim coming off the wall, generator does not work, fridge does not work, and two blown tires with less than 5000 miles on them. The corporate office doesn't seem to care about the issues. As soon as I can, I am going to sell or trade it in for a much better Toy Hauler. A buddy of mine has a bumper pull toy hauler, same manufacturer and is experiencing the same issues. Poorly built rigs is what we bought. I should have never sold my 2008 Weekend Warrior. Biggest mistake I made. read more

Took my 2018 Sand Storm here for a another storage door. New seal, and a lot of other little things Great customer service, Fred was awesome, took care of everything that he said he would. Did all work quickly and efficiently. read more

Amanda is the best in the business! I interact with toyhauler manufacturers on a daily basis and she is always awesome to work with. She's been clutch at getting us the parts we need, quickly, to get our customer's back on the road again. It's nice knowing Pacific Coachworks has our back! I highly recommend this company. read more

I purchased my first trailer about 2 years ago. It was a 2016 Blazen 27FS and I have only used it 3 times. I feel in love with the trailer and the price the very first time I saw it. I have had a couple of issues from day one but it was covered under warranty. During my last camping trip in Kansas my slide stopped working properly. I knew it was out of factory warranty. I purchased the extended warranty so I was not to concerned. Come to find out it is not covered by the extended warranty. Now I'm concerned because this issue could not have been caused by me or prevented by me. However I am a fair person. I expected to pay the deductible anyway. I sent an email to Pacific Coachworks and received a email back within the hour. I explained my issue and the cost, I knew it was out of the factory warranty and within 2 days I got a response back from Fred saying they would give me $200 toward the repair. This is great service. They met me in the middle of the repair cost and I believe that is very reasonable and they didn't have to do it. Not sure why all the bad reviews but my communication with them was great. I received a check in the mail and got exactly what I asked for, which is for them to meet me in the middle. This level of service goes above and beyond and lets me know they care about the customer. Keep up the great work and providing top notch service! Thanks again for your help with this repair. read more

Purchased a 2016 Tango 20UL and although love the design and layout I wouldn't recommend it in terms on quality.

Beware of a company that does not pay their bills. They owe us plenty and do not want to pay up. Just gives you a clue of how trustworthy they are. read more

I purchased a 2017 Pacific coachworks Rage'N model 3213. I am sorry to say the quality control is less than I would like. I have had multiple issues starting with the brakes not working on my first time out. I had it back at least 4 times and when it did get fixed, it was by accident. The axle seals were failing and getting grease on the brakes, so my dealer replaced all the brakes which fixed the the issue. Other problems: Holes drilled in side of trailer Awning not installed properly Trim pieces falling off Leaking shower Couldn't fill fresh water tank A/C not cooling Door lock broke Windows leaking from rain Don't get me wrong, my dealer (Norco RV), has been fantastic, They have not given me any grief and have fixed everything in a timely manner. The quality control of Pacific Coachworks needs serious improvement. read more

I bought my Fifth wheel from mike Thompson's in Colton & had to take it in for a few minor repairs & got a huge run around and had to leave my trailer there for 2 months before they even started to look at it.. I picked up my trailer and took it directly to pacific coach and they fixed it in a very timely manor (less than a month). Fred was very friendly and polite. We love our 335 fifth wheel! read more

Pacific Coachworks - RV Dealers Near Me - Perris, California

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My first RV was not exactly what I was expecting. I bought the Blazen toy hauler. I understand that the RV is made to be light for towing and construction is not a house . With that being said my RV was most likely built on Friday stupid little problems. The dealer was nothing but problems weeks of nothing it was at the selling store for 2 months any way all good now after Fred at PCW got it done Just need to appreciate a RV is not a permanent residence Enjoy tha outdoors eat drink laughs with friends then go home Thanks Fred and the crew read more

With all the bad reviews I wanted to give my very positive experience. The reps at the RV show were very helpful, informative, and gave me a great price on a trailer and accessories. Even after the purchase they have been very willing to answer my questions and help me. read more

I bought a 2015 Pacific Coachworks (PC)Sandstorm in August, 2014,but haven't used it much. The plastic fender flares started cracking, but are not available, even from PC. I ordered a different set they recommended that would work with minor modifications; two weeks, no flares. Multiple calls and e-mails to PC, promises, promises, but no action. Apparently honor and integrity are not in their vocabulary. read more

One of the worst trailer manu to deal with. I work for an Rv dealership, and they are by far the worst ones to deal with. Buy a Lance or Adventurer. They stand behind their product. read more

We love our 2015 Rage'n toyhauler, BUT beware if you move from the west coast and need warranty work done. Service is SLOW to get back to you, if at all. Most places have never even heard of Pacific Coachworks, much less serviced them. All parts apparently have to come directly from the manufacturer, and seeing as their response rate is nearly non-existent, you won't ever get parts. The service is the reason for the 2 stars. They don't care about the customer once the rig is bought and off the lot. read more

This company is terrible they won't stand behind there warranty work several issues and they won't stand behind there product I have a 2015 21fksl and it is a lemon getting ready to go on a camping trip and the toyhauler door has leaked at the top of the door we have done nothing to cause this and the warranty is expired pacific coach works is a terrible company just ask any dealer that sales them they don't respond and don't care this toyhauler is a piece of junk and I can only hope and pray this company goes under for not standing behind there product read more

Pacific Coachworks - This is from our new 2015 sand sport 21fksl manufactured at pacific coach works in Perris ca, - RV Dealers Near Me - Perris, California

I purchased my sand sport Pacific Coachworks 27 foot toy hauler brand new in 2014. This trailer is a piece of trash and Pacific Coachworks is a trash company! They need to be sued and shutdown my trailer has been falling apart since day one and I'm not kidding since the first day we took at home the whole belly fell out from under it. The outside lighting wasn't even wired, the entertainment system was shorted out and wired wrong, the water pump leaked water from the day we first put water in the tank, instead of using PEX clamps like they should have they just used hose clamps WTF? 2 years after buying this trailer you were getting ready to take it out and realize the entire storage compartment was completely rotted out and so was most of the master bedroom floor. We contacted Pacific Coachworks and in perfect crook fashion they blamed it on us. The trailer was stored under an awning with an RV cover all winter and somehow this was our fault. I'm not going to go into much detail if you own one of these pieces of shit you know what I'm talking about. I am willing to go in with anybody who wants to start a class action lawsuit against this underhanded company. For more information on my trailer just watch my video on YouTube under Pacific Coachworks junk read more

I bought a brand new powerlite as soon as I got it home we found Rot in the floors. The fiberglass walls had been cut to short. We talked to our dealer they said they would handle it and we had nothing to worry about we decided to trust that everything would be ok we took the trailer out on our first trip the cupboards fell off the wall damaged the wall my quad and the captains chair. Upset I call the dealer. They say ok we will take care of all of this don't worry. So summer was over and the dealer can't seem to get ahold of pacific coachworks. And they are no equip to fix the trailer properly. We try we get ahold of Keith he said don't worry this will be fixed to take it to get an estimate. We took it to a third party whom found the trailer had so much damage that it was totaled. The floor was rotten in so many spots the fiberglass walls were delaminating. He talked with Keith and Keith told him ok sounds like we have to figure out what to do for us. Then our dealer called wanted us to bring the trailer to them that pacific coachworks told them to cut out the rot and patch the floor. We said we did not pay for a new trailer to have a hacked together floor. They agreed to foot the bill for us and send it back to pacific coachworks. We finally breathe maybe this nightmare is over and our trailer will be right... after a few weeks we call to check on the progress Keith told us we have to talk to Fred the shop manager Fred blows us off several times and won't tell us what work was done to the trailer. Then he tells us it's on its way back to the dealer. After a few days we decided to stop by and see if our trailer was home and ready to come home. We saw the front nose was fixed that the walls looked much better we were so full of hope till we opened the door the rot in the floor hadn't been touched. There were holes all over in the laminate floors and they had given us a new chair or rather new to us it is old dirty faded and broken in I would rather have our chair with the hole in it than this disgusting thing. We are so sad and frustrated and no one will help us we now have to get a lawyer and spend more money just to try to get out of this horrible deal. I beg and plead with you do not buy any pacific coachworks products they don't stand behind their products read more

Horrible customer service. Even the dealer won't do warranty work because they don't want to deal with the manufacturer.

I bought a ragen 23Ex last summer at a local dealer here in Utah. Before getting the trailer the dealer pointed out that there was some de-lamination happening in the front panel of the trailer. The dealer assured me that this was no big deal and that they could fix it in the off season under warranty. I brought my trailer in to get it repaired and the dealer informed me that Pacific Coachworks expected me, the final customer, to drive to their location in California to have them fix it. I don't understand why Pacific Coachworks would expect me to spend over $1000 in fuel to take my trailer to them. Why can't they authorize a reputable dealer here in Utah to just do the repair? I am very unsatisfied with their customer service. read more

We bought the 2016 27FBSL SandSport from PacificCoachworks and it has been a nightmare. My friend bought a Forest River at the same time and roughly the same size and he hasn't had any major issues. Our first issue was with the shower, it leaked so bad it damaged the floor, the wall, cabinet. It took them over a month to fix that. This is a brand new trailer that I planned on using with my family immediately.It took PacificCoachworks over two weeks to approve to fix it under the warranty. So we take the trailer from the dealership we bought it from after it was fixed and had a weekend planned at the coast. I bring it home and do a quick walk around and notice my plumbing on the exterior we drain the black and grey tanks from is completely gone. There is a hole directly into the black tank and grey tank. I called the dealership furious and brought it down fully loaded ready to camp and they took over 3 hours to fix it. On that same trip we unload everything and I tried lowering the bed in the rear thats electrical. The bed wouldn't move, I checked the wiring inside the panel to make sure a connection didn't come off, everything looked fine. Had my kids sleep on the fold down one from the slide out. Brought it back to the dealership to find it was a bad motor. Took 2 weeks to fix that problem. On several other trips we had the stove stop working, the light fixtures on the exterior of the the trailer crack, the keypad to get into the trailer cracked, the overall craftmanship is poor, they used putty to cover nail holes and never made it look clean, just put some on and walked away. The worst problem we had though was a leak in our window. Our trailer is 2 years old. We live in southern California, it rarely rains here. I also cover our trailer after every trip. I bring it home and look outside and notice its sprinkling. I decided to go check the windows to make sure they were closed. I notice once I open the door that there is water running from the opposite side of the trailer toward me at the door. I was so angry when I saw this. I stopped the leak and cleaned up the floor, but the damage was done. I called the dealership to bring it in yet again. I get to the dealership and tell them where it came from and then show them in a corner near the door to our bedroom the floor is weak. If I wanted to I could put my foot through it just stepping on it. He says they will look at it and contact Pacific Coachworks for the warranty. I get a call a weak later saying they will not cover it and the damage is near 4K. I was furious and called PacificCoachworks myself and explained my situation, saying I cover it 95%. He explains that I should check my window seals on my trailer every year. Im new to camping and was never told when buying my trailer what I should check and when I should check it.Long story short, I didn't get anywhere with it being covered by warranty so I am fixing the seals myself and reinforcing the floor at that corner. So I go to fix the seals yesterday and half the windows the silicon seal disintegrates like powder as I rub my finger on it. Really? This is the product you put on a brand new trailer that I cover almost all the time? How ridiculous. My wife is so upset we will be getting rid of it this next September and getting a Forest River or the new Attitudes. Ive never been so disappointed with a product. This product is beyond horrible. I plan on writing reviews wherever I need to in an attempt to prevent anyone else from going through what we went through. I hope this helps anyone thinking about buying this brand. You would have better luck selling Ice to an eskimo. This trailer is Junk. read more

We took out 2016 Tango BB in shortly after purchase from Marjn RV in Perris. We discovered bumps in the linoleum flooring. It was told to me that debris was on the floor when they laid down the linoleum. We didnt notice it at the dealer because it took some walking on to become evident. Marjon was great about setting the appt with Pacific Coachworks. I was in contact with Fred and Keith at Pacific Coachworks via email to make sure I understood it all. We took it in right before Christmas. And they called a day after New Years to say it was ready. I was really happy to see it was replaced completely. Keith and Fred were both very helpful. Thanks to them and Chuck at Marjon for making what I thought was going to be a nightmare into a great experience. read more

I purchased a 2013 Pacific Coachworks Panther 26RLS. It was 6 months, due to illness, before I was able to use it. First trip to Tahoe a car pulled along side to tell me my spare tire, rack and all, had fallen off in the middle of the road. Talked to both the dealer and the manufacture and was told nothing they could do about it. After 3 uses the front seal on the slide began to pull off the side. Again sorry too late. The dealer had sold me a separate warranty, but after reading the fine print slide not covered. Next trip my grandson leaned back in the U-table seating, the back pulled away from the side of the trailer. All these problems were of no concern of the dealer or manufacture. I currently have two new problems after my last outing. The AC/Heating unit do not work. Again not covered by the warranty sold to me by the dealer. When cleaning out the storage I noticed the floor is starting to collapse. Unfortunate, nice looking trailer, very poorly built. By the way the dealer who sold this to me was Tascano RV, Los Banos, CA. read more

we bought the trailer in April 2016. We brought the trailer home and with in a hour we noticed that the bumper was bent and there were a lot of issues, since we signed the paperwork and took the trailer off the lot we were STUCK with having to get repairs. We did not get to use our trailer for weeks after we purchased it.  Your area representative would not return any calls to the dealer we brought it from "Giant RV Montclair". Some of the original issues with the trailer have never been resolved. You think for over $40,000.00 we would have gotten better quality. Here are some of the issues: 1. DVD player never worked 2. Outside speakers never worked   3. Seams still splitting on the inside of the trailer 4. Screws still coming out 5. CRACK IN THE FIBER GLASS THAT SHOULD NOT BE THERE!!! 6. Bottom wood part of the side out was made to low so it broke  7. The refrigerator was making noises and died literally the first time we used it now its making the same noise 8. The access panel for the refrigerator in the bathroom doesn't stay on 9. Plumbing was put on to low and broke the first time we used the trailer "WE HAD TO FIX IT" 10. Light go on and off. 11. The table holes in the floor are not lined up right so we cant use one side  12. Bottom on the tables were splintered and the sales rep from Giant RV took some from another trailer but someone still got hurt  13. We were supposed to get a ladder delivered for the bunk beds still waiting "had to buy a step ladder"  14. Stove propane lines are always falling off 15. We even noticed that the original bumper was bent when we took it in for repairs  16. Switch for the side out never stays on always loose 17. Screen door is crooked and hard to shut 18. Trailer door constantly opens while we are on the road 19. The wood underneath the front bed stuck out so far the that children and adult keep hitting it and getting hurt  20. Shower never drains properly   21. Rail in front of the bunk bed was never fastened properly THERE'S MORE BUT way TOO MANY TO LIST :( read more

Bought a 2015 Tango, brand new, our first travel trailer. Since the first trip, many problems. Back cabinet completely fell apart on the first road trip. Screws always coming out of everywhere, coax cable had push on crappy ends, I had to fix that. Trim around the bed coming off, shower pan very squishy to stand on, both sinks leak, I have to tighten every trip.... and there's so much more. I have a tool bag on the trailer and just kind of accepted that fixing something on every trip was just part of the joy of being an owner of a travel trailer. MSRP on this thing was $36K, it's not like we bought the cheapest one! Well, friends of mine that have trailers made by other manufacturers like Keystone, don't have to repair their trailers on ever trip. I've had such a horrible experience with this trailer I started looking today for a new one, even though it's just a few years old. Went to the dealer where I bought this one, they booted Pacific Coachworks 2 years ago!!! They apologized over and over today that they sold me this trailer. Well, doesn't do me much good, I'm $9,000 buried in this pos. So, I have to pay more money to dump this stupid thing. read more

Bought a trailer 8 minths ago on our 4th warranty claim. The manufacture is not willing to help us even thou we have a 1 year bumper to bumper warranty. Becareful if you buy a trailer manufactured from them. We are taking our case to civil court. read more

Bought a brand new 2017 ragen 21fs. Nothing but problems from day 1. The quality control does not do there job. We have taken our trailer too the dealership and also the manufacturer 4 times in less then a year. They are built like cheap. Our back sofa couch fell out of the wall and was just hanging there. We also had the shower back up after one person using it. Also when we took it in we noticed after we got it back that they cocked the whole inside of the trailer without us asking. So they did not do that before sale. How can u miss that. We didn't know since this was our first trailer we ever bought. The radio quit working after 2 trips out. The finish on the cabinets are cheap. We are very dissatisfied with our purchase. The front side of the outside of the trailer started cracking on the fiberglass in multiple places. They are always busy for warranty work so that should tell u something. It takes 2 to 3 months to get your trailer in just enough time too find more problems with it. read more

Worthless. Avoid at all costs. We bought a new 2017 Econ 16RB from Cordelia RV in Fairfield Calif. On our fifth trip: 1. The awning ripped off at 60 mph, and landed on side of the freeway. 2. The next day, the driver side leaf spring on the chassis broke, causing the trailer body to collapse onto the chassis. The dealer repaired the awning, but it turns out the THE CHASSIS IS NOT INCLUDED in the "one year bumper-to-bumper warranty." It turned into a horrible fight with the chassis manufacturer. Many other problems. These things are cheap crap, barely stapled together. AVOID. read more

I am writing this for my parents who purchased a brand new Econ by Pacific Coachworks RV last year. They have had nothing but problems with the RV and Caveman RV has been less than helpful. They have had a water leak in their brand new RV and Caveman RV has neglected to fix the RV, and instead has continued to jerk them around, and done really crappy work. My parents RV has been in their service department more in the last year than at their home. They have contacted Pacific Coachworks directly and they have not been helpful either. Customer Service for both Caveman RV and Pacific Coachworks has been awful to say the least. We would not recommend this dealership or brand. read more

We purchased our 2017 Blazin' in Oct. 2017. Our first trailer and we were excited to go on our first trip to No. Calif, Oregon and Idaho carrying our Can Am motorcycle. The first day of the trip, the silverware drawer fell out while traveling, no lock slide to hold it in; second day, flat tire, found out the rims are defective in the seam area causing the tires to leak; third day, water hose broke flooding the carpeting and wood floor; on our last day out, we notice our chairs were ripping out at the seams (poor construction). The trip did not disappoint, but the trailer left a lot to be desired. The dealer reimbursed us for the tire and rim, but it's been a battle to get the ruined carpet and chairs fixed. Our second outing resulted in another flat tire...we were told all the rims were defective and they were not covered under the warranty. The dealer has been somewhat responsive to our issues, but our real complaint is with the shoddy workmanship at the Pacific Coachwork's factory. We've been told that they are having trouble with the quality of the tire rims, which seems to be to be a safety issue, but they do nothing about fixing the problem. We've been dealing with getting the carpet replaced and chairs fixed since November 2017, we just picked up the chairs February 2018...not exactly fast customer service. The materials these trailers are made of is lightweight and I acknowledge they weren't meant to last forever, but when you pay $30,000 for one, you don't expect it to fall apart as your driving it down the road! Pacific Coachworks, take pride in what you manufacture and improve your quality control and customer service. read more