BEWARE ---- don't special order anything - look on Facebook forums .. don't know how there still In business .. read more

This place is completely unprofessional. They tried to overcharge us though our insurance carrier. When we told them we are not going to proceed with them for the repairs they were rude and tried to tack on $640.00 in fees. It also took over FOUR HOURS to get our trailer out of there. When we asked to speak with the owner he was of absolutely no help either. This is not the first time we had an issue with them but we figured it would be best to take our trailer to the manufacturer. Please beware of this place as their customer service is the worst we have experienced. You would be better off going somewhere else than dealing with the headache of this place if there is an issue. read more

Lucky for you, they're out of business. We bought a trailer from them in 2017, and they never filed the paperwork with DMV, nor did they pay the taxes. It's obvious they INTENDED to defraud us and the government. Reporting them to the FBI. read more

Update on my experience with Warrior Lifestyles, they charged my card for the parts I need on 11/17/17 and said they ordered them and there was a possible chance the parts could come in by 11/22/17. Today is 11/29/17, we called and the parts still are not in and now are suddenly on back order with the supplier. They now have told us that the parts will be here Monday 12/4/17. read more

I purchased a Toy Hauler from Warrior Lifestyles. They took decent care of us at purchase and a subsequent service. When we sold the rig a couple years later we filed a claim for a refund of the unused portion of the extended warranty with Phoenix American Insurance. It took a bit but they agreed to issue the refund however they sent the check to Warrior Lifestyles instead of me. I called Warrior to make arrangements to get the check and was told it had been deposited but they would mail me the $500+ refund. Weeks passed with no check so I called again. Was given a bunch of excuses by the manager Amber but told the check was cut and waiting for the owners signature. More weeks pass and still no check or follow up. UPDATE: The day after posting this review I received a call from Amber saying the check had been ready for weeks and when was I planning to pick it up? Odd question since we have at least three email exchanges where it was clear I expected it to be mailed. Nonetheless, it was picked up today and the issue has been put to rest. read more

Great experience with Warrior Lifestyles! Called to order a part. The part was already in stock. When I went to pick it up I was greeted by 3 different people who all asked me what they could do for me. I checked in on Yelp and got the check in offer for a free weekend warrior accessory. The people at the front didn't know about the Yelp offer as it was done by a woman who used to work there, but they honored the offer anyways. The customer service was great. Will definitely be returning for future weekend warrior needs! read more

Do not waste your time or your money with this company! They are horrible and I urge you to stay away. If I could give them zero stars I would! I ordered a replacement skylight for my trailer. I was wondering where my order was after about 3 weeks. My husband called the company and was told my one of the employees that they were currently building a production trailer and due to no funds they had to wait to place the order for my part. Mind you the company charged my credit card before they even ordered or had the part in stock. Finally after speaking to another weekend warrior trailer owner I was advised to go somewhere else for the part. Even though the part was more expensive I didn't care based on their customer service. My husband called back the company a week later and the person he spoke to said they were waiting for more orders before ordering my part. I called and cancelled my order a couple of days later. The following day I received an email tracking of my UPS shipment. I emailed Warrior Lifestyles explaining I cancelled my order and they are sending me the shipment. Of course no acknowledgement by email or phone call follow-up by the company. If the package didn't arrive earlier than expected I would have refused the package. I contacted the company for return shipment at no cost to me and a full refund. I had to call back twice to receive my refund. The customer service is horrible. A call to say my part was waiting future orders or something would have been nice, but they couldn't do that. I read more

I JUST NOW LEFT the Warrior Lifestyles And ENRIQUE AND AMBER AND JOHN Couldn't have been NICER AND MORE HELPFUL to me they had sent out an e-mail with discounts to take advantage of. So i figured i would just go direct to will call. Our lights had been sun damaged and falling off of the motorhome for some time now. And guess what ?.... I DIDN'T PAY TWICE AS MUCH as someone else ordering them and they had them IN STOCK !!! Thank you Enrique ,Amber And John for helping me- You KNOW I WILL BE BACK THANKS FOR THE HELP. RV OWNERS -GO HERE FOR YOUR PARTS AND NEEDS for helpful atmosphere !! CARYN WHEELER read more

I'm happy to write about my excellent experience at Warrior Lifestyles. I have a 34' 5th wheel Ragen toy hauler that I slammed into a tree branch. I destroyed the front upper corner of my trailer on my way to the desert. I called Warrior Lifestyles and spoke to Jeff and Amber. They said that I could make a weekend dropoff (very convenient), so I left my trailer outside their gates on a Sunday and on Monday morning Amber emailed me to say they had my trailer and would begin inspecting it. To make a long story short, Amber and Jeff we excellent about answering all of my questions and taking numerous phone calls for me. I tend to ask a lot of questions. I was emailed estimates for the repair and they worked with my insurer, GEICO. In three weeks, I arrived to pick up my trailer and they spent an hour detailing and washing the outside and inside, even though it was supposed to rain the entire afternoon! They also painted my entire frame with a nice black paint for free without me asking! I noticed it when I picked it up. It looks like new. The repair job looked incredible, the craftsmanship is excellent, and the service from the staff made me feel comfortable. Time will tell if the roof leaks or it the repair holds up, but I'll say this - I'm not worried about it at all. I feel good about the entire experience. Thank you! read more

Love the service! People working there are knowledgeable and friendly! We come often for a variety of different maintenance that is needed for our RV. They get the work done in a timely manner. read more

spent $24,000 12/2 2016 still cannot put unit on the road has not been registered with state of CA when I call for info office manager says talk to owner but he is on vacation. I want to go on vacation. I have had trailer for 4 months and office manager threatened to call the police if I file a complaint with the state. my feelings call the police as I have filed a complaint with the DMV. Shop there at your own risk. They are ripoffs. as of 5/01/2017 I have now received the license plates but have not yet received the registration from the CA DMV . They contacted me 2 days after I mailed the complaint to the DMV and also a copy to them. read more

Great customer service, extremely helpful and very knowledgeable. Definitely would recommend for your trailer parts or needs

Long story short. I purchases a set of replacement window shades from Warrior Lifestyles via their website on May 12, 2018. I was told they would be shipped several times, then all of a sudden they were on back order. I called a few weeks later after I was told they were on back order and was told they would receive them July 12th and would be promptly shipped to me. Here it is August 13, 2018 and I still have not received my order and now their phones don't seem to work. Great way to run a company people. read more

Do not order anything from this business! I ordered a replacement fender skirt online which the website states was black in color which was what I needed. When the part arrived it was white in color & when I called the Parts Dept employee was informed the part no longer comes in black & recommended me getting the part painted. I informed the employee the website state it was black in color & his response was there should have been an advisement it required painting which they have now fixed. After some discussion the employee finally acknowledged it was their error & advised I would receive a refund upon them receiving the part back. I called back a couple weeks later checking on the status of my refund only to be told the owner processed all refunds & they are only done once a month. After two months & no refund, I finally spoke to the manager who assured me my refund would be processed immediately, another couple months & still no refund. Have filed a complaint with the Better Business Bureau & have sent all the information to my attorney to now try & get refund through litigation. read more

Had them sell a trailer for me. After the sale they would not pay me. The book keeper said the owner was out of town and could not sign the check. Months of me demanding payment, informing them they were in violation of the contract and no moneys returned. Eventually the bookkeeper conspiratorially told me she could sign checks up to $1500 and would make a payment each week. I know it was a BS move to force me into a payment scheduel, but I had little choice but to agree. If I took them to court - general court, which costs more - I would have won, but then I would still have to collect from them. They did not hold to any schedule of paying me and it took 9 months of emails ignored, phone calls not returned, the continuous "oh she's out of the office right now", before I finally received my final payment. Do not do business with this company, you will likely regret it. read more

Well I called this place because I am in the market for a large toy hauler . I been looking into the Heartland brand. I was told by a buddy that this place can make a " luxury Liner " hauler to my specs . I called in and a friendly gentleman answered(the star goes to him ) . I asked if it was possible to have a large toy hauler custom built . He stated "YES" . He took my info down and said a sales manager would call me back right away . 3 hours passed and nothing . I called back and he said he gave my info to the manger and I should be getting a phone that day . I HAVE NOT BEEN CONTACTED . It would have been better to just say that somebody would call back this week if they are that busy. Imagine handing over $100k with to a place of business that doesn't even return a simple phone call from a potential customer. It's not about the brand name it's about people behind the company . ****************Disappointed ******** read more

I made a purchase on their website for 3 items on Monday 10/23/17. I received confirmation that my credit card was processed for all items. The next business I inquired on when my items would be shipped. I was informed that one of the items I purchased they did not have in stock but was assured that they would have the item by the end of the week. On the following Monday 10/30/17 I inquired again on the status of my parts. I was told that they still have not received my out of stock item yet and that they are holding my other items(which are ready to ship) and will ship all items when the order is complete even after I requested that the two items they had be shipped. After finding out the name of their supplier for the out of stock item, I contacted them directly. I ordered the part from them and it was on my door step with in 23 hours of ordering. I then contacted Warrior Lifestyles and requested that the out of stock item be cancelled and to ship the remaining items and refund my credit card for the item that they did not have to sell me. Their website clearly states that back ordered items will not be charged for until they are in stock and all in stock items will be shipped with in 5-7 days. On 11/3/17, 10 days since I placed my order and my credit card was charged I contacted the store manager, Amber, who provided me with no solutions and was unnecessarily rude and argumentative. By the end of the conversation she assured me that my in stock parts would be shipped, express, and that she would have to file a claim with their corporate office to refund my money for the out of stock part that they never should have charged me for. Huh? I never received tracking info as she assured me, nor did they express ship my parts. Finally received a tracking number on 11/6/17 for one part, but then they inform me that my second part was damaged. What? It was ready to go, per their parts dept on 10/30/17. My husband called to find out what the deal is with this part and they cussed him out on the phone and told him that they are tired of him calling. read more

HORIBLE,HORIBLE,HORIBLE. 0 stars is what it should be. The worst customer service I have ever experienced ! Bought a toy hauler in Feb. Waited 3 months for title, called and was told we needed to get a vin verification,cost us $85.00, which they said they would take care of. Never heard from them. June still no title,plates or registration. Called customer service left several messages with no phone call back. Finally in July they answered the phone, said they would TRY and get to it. Called several more times and sent several e-mails with absolutely no response back. By now I am seriously frustrated with these people. My last e-mail I told them if I did not get title, registration,plates and $85.00 for vin verification I would be bringing this trailer back for a full refund( I live over 2 hours away) but it would have been worth it just to be done with these people. Finally after 8 phone calls and 3 e-mails we received everything we requested on 9/14. NEVER once between Feb. when we bought the trailer, and 9/5 when I sent the last e-mail did I ever get a call back or e-mail from Warrior lifestyles Not one single response and each time I left my home number, my cell number, and my work number. Im still waiting to see if the check for $85.00 will clear the bank, thats how much confidence I have in these people. Oh almost forgot, the trailer we used as a trade in they never sent any info to the dmv and now I received a registration payment for a trailer we don't own. This is a easy fix , i hope with the dmv. But just another example how unprofessional and idiotic these people are. Please do not waste your time and money on Warrior lifestyles. These people should not even be in business, I'm surprised they still are. Again STAY AWAY FROM WARRIOR LIFESTYLES. HORRIBLE , HORRIBLE. read more