1. Pacific Crest Hospice

    1. Pacific Crest Hospice

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    Ventura, CA

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    Pacific Crest Hospice

    4.2 (5 reviews)
    Open Open 24 hours

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    8 months ago

    No longer recommended due to change in management. Now poorly operated. Should have kept previous management. High turn over.

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    Assisted Home Health and Hospice - That's me next to my paintings in my itty biddy hallway. I am healing but slowly. Don't give up on me, please.

    Assisted Home Health and Hospice

    4.4(26 reviews)
    2.1 mi

    Hello. My name is Martina. I have nearly for a year been a…read morepatient of Asisted Home Health. I am so happy with their care and I'd like to share why...I am respected, they honor my dignity and are very professional. It's very hard to be a patient that is in need, vulnerable and is 90% housebound. it makes being in a position like I am in easier when greeted by a caring nurse who is ready to help make a difference. i feel so thankful because i am healing. I know it's my job to be positive and take good care of myself in between my nurse visits and doctor visits. I have an exceptional team of doctors and I've shared with every one how exceptional the Asisted Home Health model of caring for the sick and vulnerable is. I can barely walk because I've been in need of a hip replacement for many years, but due to having an open wound I'm unable to get the hip replacement until my wound heals. I've got 5-6 cm presently June 11, 2026 to go, the wound was 14 cm deep. Since being cared for by Asisted Home Health and receiving aseptic care both at home and at the CMH Wound Center I have healed nearly 3 cm, and I'm so happy! It's slow healing because of radical radiation from stage four cancer, I'm also a survivor. My nurses are so loving to me and their supervisor makes sure I get all the supplies I need for optimal healing, and he's very well respected by his nurses. The leadership is exceptional at Assisted and encourages and supports their staff and nurses. My nurses have shared that they've been employed with this company a long time and are very proud to work for Asisted Home Health. I am nearly 74 in one month, I brag I'm nearly 3/4 of a century and I believe I'll heal by my 75th birthday completely. After being diagnosed with stage four cancer I was given three weeks to live had I not started radical chemo and radical radiation, which I completed barely. But after my second cancer related surgery a large boxer dog broke thru my backyard fence and caused me to get hurt as I was saving my little dogs life from the boxers jaws. An abscess developed 14 cm deep inside me because I had to pull and pull the boxer off my little dog going four feet into the air and down onto cement pavers as I broke my dog free. Sadly later the abscess broke thru my body and developed Into this open wound, it's a very sad story. The good news is I saved my dogs life and Kobe my mini schnauzer lived seven more years but I was really harmed. It's been a long journey healing but I have never given up due to my excellent doctors and nurses who truly care about me. Asisted is one of the best Home Health Agencies I've ever had and I hope they'll assist me to finish line healing this wound. I'm healing, but very slowly. I'm also getting exceptional care from Dr Alicia Haglund at CMH Wound Center, I really like her. And I believe someday around my 75th birthday I will get that hip replacement and be able to walk again and ride my bike and feel the wind on my face again. I loved riding my bikes In our beach city, I have a cruiser and an e-bike. If you have been refereed to this agency don't hesitate you'll be in exceptional care. Stay proactive in your healing and recovery. Help your team of doctors and nurses be successful helping you. They all work hard all day and need our kindness and appreciation of their care. They also need you to do your part and take the best care of yourself in your healing process and recovery. I love Asisted Home Health not just because I'm getting exceptional care but because they respect me and treat me with dignity. Before my doctor retired, Dr John Dexter wanted me to end my healing journey with them. I know they'll be a part of the journey to my full recovery and I'll be one of their success stories, and we'll all dance with happiness. My nurses call me a blessing and they tell me how they enjoy caring for me and coming to my home. Thank goodness...Molly has a lot to say about visitors in her home. Thank you Asisted Home Health from my heart and soul for all you do for me and for others. It takes a community and you're making a difference in my life and also in our community. You're the best...truly! You are champions! Thank you.

    Thank you to Assisted Hospice for helping our family through our mom's passing. One day my mom…read morecould no longer get in and out of bed on her own. I called Assisted and within hours we met with a nurse and a social worker (Ariana and Jessica) had a bed delivered along with oxygen, a nebulizer, and meds. We were set up with a wonderful health aide - Elvia, three times a week. Throughout mom's journey, the Assisted team were there with loving care and excellent communication. When my mom decided in her last days that she wanted Last Rites, I called Ariana, who called the spiritual advisor and we had a priest at our door within the hour. I can't speak highly enough of the professionalism, expertise, love and care showed to my mom and our family by the whole team. Thank you from the bottom of my heart.

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    Assisted Home Health and Hospice - Meet Molly P. She is  my new little dog. She is a little bit sassy but a wonderful companion.

    Meet Molly P. She is my new little dog. She is a little bit sassy but a wonderful companion.

    Assisted Home Health and Hospice - This was my Kobe the dog I saved who lived seven more years. I'm not sorry I saved his life, just sorry I got hurt.

    This was my Kobe the dog I saved who lived seven more years. I'm not sorry I saved his life, just sorry I got hurt.

    Assisted Home Health and Hospice - Compassionate Caregivers

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    Compassionate Caregivers

    Buena Vista Home Health

    Buena Vista Home Health

    4.7(90 reviews)
    20.0 mi

    I'm writing this review after the passing of my parent, who was a patient of Buena Vista…read more Throughout my family's experience with Buena Vista Home Health, we experienced glaring failures that I feel responsible to warn other families and patients about. The care that my parent received (and didn't receive) fell short of the prompt, coordinated, and compassionate standard that Buena Vista claims. Here are the issues that deeply upset my family: 1. ***Schedule changes and communication failures*** My parent was admitted to hospice with terminal cancer on a Thursday. We needed help with medications, at-home care, and so much more guidance. Our hospice nurse Deneshia rescheduled her initial visit TWICE so that my parent wasn't seen until Monday. For a patient at the end of life, every delayed visit is time that cannot be recovered. Repeated rescheduling of an initial hospice assessment is unacceptable and reflects a breakdown in staffing, prioritization, or accountability. When Deneshia came to deliver medical supplies, she framed the visit as if she were "doing us a favor," noting that she was "only supposed to come once a week." In reality, that visit was to deliver supplies that we should have received at admission. Presenting the correction of Buena Vista's own delay as a favor to our family was inappropriate and added to our sense that my parent's care was not being prioritized. 2. ***Medication delays and errors*** Prescribed medications were delayed or entered incorrectly, and critically, my parent's Ativan was not delivered until the night before they passed. For a hospice patient, timely access to comfort medications is not a convenience; it is the core of the service provided by hospice. Buena Vista Home Health was not proactive in coordinating with my parent's physicians and pharmacy to ensure medications were in the home where they were needed. This delay caused avoidable distress at the most vulnerable point in my parent's life, and it should have never happened under hospice supervision. 3. ***Missing standard supplies at admission*** When the admitting nurse Brian completed the assessment visit, he noted that the initial care bag contained only bare materials. Standard supplies that should have been provided at the outset but were missing until the following week included: -Shampoo and body wash -Cleaning supplies -Foam dressings -Calazime -Urinals My family and I got so frustrated waiting for these supplies that we ordered them ourselves online. The absence of foam dressings and Calazime was especially concerning given the risk of pressure injuries in a bed-bound patient. These are baseline items that a well-run hospice program should have delivered on day one, not days into service. 4. ***Shifting clinical responsibilities to my family*** Our hospice nurse Deneshia shifted responsibility onto me, rather than taking it on herself. The only time she ever physically touched my parent was during her introduction and to take vitals. She never demonstrated how to perform any aspect of my parent's care. Deneshia repeatedly referred to our family as the "primary nurses" and to herself as "secondary." I find this framing troubling. If the family is expected to serve as the primary caregivers, then the hospice nurse's role in supporting, teaching, and demonstrating care becomes even more essential--not less. I happen to be a nurse, but the standard of hospice care cannot depend on whether a family has a trained healthcare worker in it. Had I not been present, I am left to wonder what care my parent would have actually received. I asked Deneshia to provide a list of my parent's medications and how specifically to administer them. I never received a medication list or instructions. I am shocked that Deneshia tried to explain the mechanism of COPD to me when my parent did not have COPD. Any education that a hospice nurse provides should be specific and relevant to the patient in front of them, not generic information that does not apply to their patient's care. Between this, the lack of hands-on care, and the absence of any real teaching, I'm left questioning what purpose the hospice nurse served at all. 5. ***Responsiveness at the time my parent's passing*** On the morning of my parent's passing, I found my parent pulseless and not breathing. My family called Deneshia three times without any answer. When Deneshia finally returned the call, her tone conveyed that our calls were an inconvenience to her. Her tone only shifted when we informed her that my parent had passed. After I informed Buena Vista of these failures, their response was to offer their apologies and to let my family know that they would incorporate our grievances into their clinical education. I share these experiences because I don't want another family to endure what mine did.

    Kind, caring and experienced. Very responsive. They were so instrumental in supporting my mom and…read moreI. Thank you so much Buena Vista!

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    Buena Vista Home Health
    Buena Vista Home Health
    Buena Vista Home Health

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    Pacific Crest Hospice - hospice - Updated September 2026

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