I had an amazing first experience with this dentist yesterday. The front desk person, Gloria, was kind, professional and knowledgeable. Plus, she engages with the patients, answering all their questions and explaining things such as costs and procedures. The entire staff is well trained and professional. I know I'm in good hands! read more

¡Danny, the hygienist, always does a súper great job at cleaning my teeth...! Lana is great too... She's does X-rays... Yvonne, the manager, alsodoes a great job with explaining treatment plans... read more

The office provides good dental care, but when it comes to paper work, it leaves much to be desired. Calls or paper work go to deaf ears I am a veteran and since last year there has been miscommunication with documentation that the VA requires. I have called several times to the dental office to speak with people, but I can never reach anyone that will actually tell me that the issue has been addressed. Either they are not in, or they will get back to me later. It is frustrating to say the least so it was my reason for only the 3 stars original review Monday April 21. I hope that today someone calls me since it has been nearly one week that I been calling. We shall see. As of April 23, 2025 I emailed and called several times. The VA Care in the Community has also called and to date, no answer to me or the VA. I requested to VA to find another community care provider. I will not recommend this dentist. I downgraded the review to 1 star and if there was 0, I would rated as such. read more

I went to Pacific Dental Group North Hollywood. Everyone, from the staff to the technician to the dentist, was amazing. They were very thorough and made sure I was comfortable. I would recommend this group with a big THUMBS UP!! read more

This is the worst dental office that I have visited. I was charged a lot of money for the work. They did not complete the work; kept saying "we cannot see you on this date, we have to postpone it for next month" After 2 years, I told them to just keep the money. They worked on the wrong tooth and broke the crown on another tooth. The staff is very rude, screamed at me when I complained about the crown that they broke. Please stay away from this place. The worst ever. read more

They are without a doubt the best dentist I have ever been to! So informative, so gentle, make sure you ask for Daniel for you cleaning he even tucks you in with a blanket. read more

My experience here was fair and chill. I came in for a crown and I was more than pleased with the work here! the staff is friendly and fun big shout out to Lu she has steady hands and very Knowledgeable in her craft! Thank you LU LU you saved my smile!!!! Also shout out to the Front Desk they are very welcoming and professional. Thank you PDG. read more

I came in here yesterday I've been coming in here so it's due for a yelp review I love the front staff they always remember me and greet with a smile and a positive attitude which feels good they are very attentive and they care about your needs Today Dani dentist hygienist did such a spectacular job made me feel like I was at a spa getting that top teeth cleaning that unfortunately I needed it but he was on it very professional and notified me that I had plaque in a particular area. That I may or may not hurt but not to worry I was in good hands.. I really appreciate the care and service thank you pacific dental ! read more

HORRIBLE PLACE!!! Do not go here! They are so unorganized! They are requesting crown for wrong #teeth. And they take no responsibility for making the mistake. I took time off of work multiple times and I went in they did nothing and each time they reschedule me. Horrible place. They are unprofessional unorganized. The employees are incompetent read more

This review is for Yvonne in the front office. She is kind, professional, and makes you feel seen and heard, qualities necessary when working in customer service. I appreciate her endless gentleness and patience she has shown me while dealing with a certain situation. She is a top tier employee and deserves recognition for the sincerity and care she provides. read more

Went for my second appointment for general cleaning. After taking about 30 x-rays (which seemed excessive, as it had only been six months after my last visit, where they also took 30 x-rays), I saw the dentist, who checked out my mouth. I expected the hygienist to come in to clean my teeth next, but instead I was told I was "good to go". I pushed back and insisted my teeth actually be cleaned (what I came for!), and was told I was "lucky" and that the dentist would be cleaning my teeth herself, like that was a huge honor. The dentist then performed a very fast and minimal cleaning that felt extremely unthorough. My first visit to this location was okay, but after this second experience I will be finding a new dentist. read more

I don't know if the name is correct but DR toosi or dentist toosi is terrible. His energy is very rude and he is not the most friendlies. he did not let the numbing cream do its job and proceeded to rush to give me a shot. After telling him he still proceeded to try and give me the shot. I got off the bed and rescheduled with the other lady dentist who is very good . again Dentist toosi is horrible and I woulnt recommend him to nobody what's so ever. read more

This place is a hidden gem! From the receptionists to the dental assistant to Dr. Sam the dentist it was a perfect experience! I was worried about getting the anesthesia shot because I don't like needles in my gums. But Dr. Sam had a gentle touch and I barely felt pressure when they removed the calcium from my roots. I must have rescheduled 3 times because my work hours are crazy but each time they moved my appointment the girl (Luca?) on the phone was pleasant and accommodating. When I arrived I was 30 minutes late (I'm still getting used to LA traffic) but they made room for me anyway. I just had to wait 20 more minutes, but that's better than having to drive all the way back to get another appointment! And I was so sleepy that the X-ray tech and dental assistant, Racquel, even made me coffee with cream and then cleaned my mouth before the dentist came. Now that's service. The only problem was the parking. There's very few spots in the mall but if you drive around the residential area you can find street parking a block away. I also paid out of pocket and found the prices reasonable--didn't break the bank. They work with you and tell you how much they'll charge and ask your permission first before doing the procedure. They also shave Spanish speaking front desk staff. Overall, definitely would come back. I'm glad I found this place. read more

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Had an appointment at a certain time they didn't call us in until 40 mins later, when we had arrived on time. A lady came in a bit after us they told her they were going to take her in 10 mins, it took them about 40 mins to call her in. Going back to our care....How long does it take the dentist to do a filling ???? It took them almost 2 hours to even start the filling process. Very horrible experience. They need to learn how to manage their time better. read more

I went to Pacific Dental Group in North Hollywood last Friday and was extremely impressed with all the staff. I came in contact with Lupea when I arrived. She's the first person I was greeted by and she made sure I was looked after during my entire visit. I'm no a fan of dentists however the experience was amazing. I was nervous before I arrived and left with a feeling of being satisfied beyond what I was expecting. I highly recommend having dental work done here. I'm a senior and being my age you think you know most everything. Found myself getting stressed out for nothing. After the appointment I felt the time spent at Pacific Dental was worth the drive from the west side of the city. This is one of the only reviews I've written. Signed Michael Y. a very pleased senior! read more

One of the best experiences I've had at a dentist office. They were so friendly and nice, I've never been so calm at a dentist. I have awful anxiety. They were so quick and to the point while still making sure I was comfortable and not experiencing any pain. I had to come in for an emergency tooth extraction and they made it sooooooo easy for me to just come in and get it all done and they worked w my medical insurance too. So glad this is gonna be my dentist from now on. read more

The only reason why they are getting one star is because I have to put it. Myself, as well as my sister and her wife were ripped off here and I want you all to know. I was charged for a deep cleaning with insurance that cost me $2000. I just got one at a way more upscale dentists office for $700 with out insurance. I paid out of pocket. My sister was charged $3000 and they only did half her mouth. She said she didn't want the other half done because they had done such a horrible job. You could barely tell she had her teeth deep cleaned. My sister n law was charged $4000 she needed a bit more work done but all in all I want you all to know that you do not have to get past this much for what your teeth. I would show you my teeth so you don't think I'm some person who doesn't stay on top of their teeth cleanings but it won't let me. Good luck I how you don't get ripped off like we did. read more

When I chipped a part of my tooth on a lobster shell, I took it as a sign to also go for my first semi annual dental cleaning after COVID. Making an appointment was so easy and seamless -Lupe at the front desk was so cheerful and helpful. I was then helped by Lana , the dental assistant. She was quick, efficient, and informative. Probably got more useful dental advice from her in 15 mins then I have in all dental appointments I've had in all my life. Dr. Toossi was an absolute gem. He fixed my chipped tooth so quickly and I looked good as new. He was gentle and very professional. The cleaning was also great. I want to also mention the office was very clean and they followed all covid guidelines. Overall, I had an awesome experience and will be back in 6 months for my next cleaning. Thank you for an amazing dental experience. read more

Scam artist is a tough phrase to use but super accurate here. I go in for severe tooth pain and get completely ignored by the 5 different people who saw me before the actual dentist. They take my x rays and push down on the painful part with full force no matter how many times I told them of the pain. One lady had nothing more to say other than I had small teeth(?) I get to the actual dentist and he glosses over my tooth pain and starts recommending a ton of cosmetic procedures that have literally nothing to do with my tooth pain. Whitening ain't helping anyone but your bank account man. I ask him what can be done of my pain and he goes"oh we'll just do a cleaning" I sit through the cleaning and still feel the same pain. Then they come in and ask me if I want the other procedures. I say no. I pay my massive $600 bill for a cleaning as they found a way to charge me more even with insurance. Then get a text confirming they setup appointments for the procedures I said no to. What a disaster. Switched dentists the same day. Go in to a completely different city and office and get a proper diagnosis. All he asked was "what quack sent you away after hearing of your pain?" I told him "Pacific Dental Group" Stay away, far away. read more

Cannot recommend more highly! Front office staff are all sweet and friendly. Lana is thorough and kind with her x-rays. The staff dentists are all excellent and obviously caring. But the reason you should go is because of DANNY, who is the best hygienist that ever lived! Gentle, kind, efficient. He makes my smile sparkle! I will never let anyone else touch my teeth! read more

The last Yelp review was about a dentist... It was a very negative review about a very negative experience. This is not that type of review. I have been coming to the Pacific Dental Group for about a year now and am very very HAPPY. From the moment I walk in the door to the moment I leave my experience remains pleasant. Every time that I come in the door I am welcomed sincerely by the front desk staff. My kids actually like coming to the dentist too!!!! Dr. Julius makes them feel like they are apart of the conversation and is so sweet and gentle. I could not be more relieved to have found such a wonderful dentist after having such a bad experience with my previous dentist!!!! read more

My experience at Pacific Dental Group was hands down the most thoughtful, caring, professional and well rounded experience at a DENTIST OFFICE! I've never felt so happy during a visit to the dentist as I did today. So happy that I could not wait to write a review and applaud this incredible team for their work ethic, and patient care. First and foremost the customer service was friendly, attentive, and genuinely caring. From the first call setting my appointment, to the reminder call and text, the experience was extremely pleasant. When you walk into the office you are greeting with a warm welcome and smile which solidified the positive experience beforehand. A huge thank you to front desk for your kindness, care, and being an amazing first impression. I can't say enough phenomenal things about Dr. Sam and the team that cared for me during my visit. I appreciate the detailed X-Rays that were taken and going over them with me thoughtfully and answering any questions I had in great detail. I appreciate those qualities in any doctors visit because it makes me feel comfortable and cared for. I was prepped for a crown and got a teeth cleaning. Dr. Sam and his assistant were gentle, and very meticulous about each step taken. I never felt more at ease. I can't believe a visit to the dentist could ever be so peaceful! Thank you to everyone at Pacific Dental Group for doing such a wonderful job. I wish I was seeing Dr. Sam sooner in my life but I'm happy he's caring for my teeth now. This place is the real deal. Thank you! read more

For the longest time I didn't enjoy going to the dentist. However that all changed once I came across this dental office. The staff here is extremely helpful, & very welcoming. Thank you for all the hard work you provide daily. Dr. Julian has hands of angel's read more

Just know, if they say your appointment for a cleaning is at 1, you better have four hours to give up for the day. They do not budget time correctly? And it wastes the patients time. It's beyond frustrating, abd they never seem to care. read more

I hate writing bad reviews but if this saves someone from having my experience it is worth it. I called on a Friday because I had a cap fall off my tooth and it needed to be re-cemented. This is generally a very quick procedure. I was told to come down and they would see me "right away." When I arrived I discovered parking is terrible. I had to park a 1/2 mile away and walk all the way down there to sit in a tiny waiting room for 45 mins filling out all kinds of lengthy "getting to know you" forms i.e. "do you like your smile?" "do you like the shape of your teeth?" even though I was clear I was just a one-time emergency patient. I should mention I was able to put the cap back on my tooth temporarily but it did pop off earlier so it did need to be re-cemented. Once I finally saw someone just to re-cement a cap on a tooth I was told they wouldn't/couldn't do it because I couldn't take it off myself easily. They wanted me to take my own cap off. They didn't even try or touch or anything. It was on me. Oh my bad, I thought you were the dentist. Apparently I have a dental degree and practice dentistry as a side hustle. SMH. Nevertheless they decided to make it worth THEIR while so they took a useless x ray so they could bill my insurance company and sent me on my way. I kid you not. It was a shameless cash grab. Avoid this place at all cost. Worst dental experience of my life. read more

Went for a cleaning last week and I finally understand why people are scared to go to the dentist. (I've been going to dentists my whole life and have never had a bad experience until here.) My two main complaints were the time and pain. Time: I arrived 20 minutes early for my appointment and was still there for over two hours. (Most of which was spent waiting in various rooms.) Pain: I have NEVER had a cleaning hurt like this. I've had cleanings at other dentists that were a little unpleasant (that little pointy stick isn't fun no matter who's using it) but holy mother of God this HURT. Took everything I had to not start bawling in the chair. Whatever she was using on my teeth also hurt my ears somehow? Sounded like high pitched screeching inside my eardrum whenever the tool was near the back of my mouth. Pain Pt. 2: I looked at my mouth when I got home and there were three large purple welts inside my lip and another welt under my tongue. (They're still there, but getting smaller.) A lot of smaller red spots where it looks like I got stabbed with a needle inside my cheeks. All the staff were very nice, but unfortunately it was a godawful experience and my mouth still hurts a week later. Three thumbs down. read more

This place is amazing. I really hate going to the dentist & they made me feel at ease right away. I came in for an extraction & hardly even felt a thing! Dr. Toosii is very professional & good at his job, he makes the whole expierence easy & so does his staff. From the front desk to the assistants, Pacific Dental will now be my new Dentist as they gave me the best expierence I've probably ever had at a Dental Office. I definitely recommend this place to anyone who is looking for a good Dental Office! - Nick read more

I have been avoiding the dentist for years because I was scared of the pain and high prices. My old dentist put a bunch of extra charges on my bill and (in my option definitely over charged me). But, from the moment I walked into Pacific Dental Group, the staff was nothing but warm and welcoming. I found them to be very honest and fair people and my bill wasn't outrageous. Dr. Julius is an angel! I came in on my lunch break and I got 5 cavities filled in under an hour (with no numbing and absolutely zero pain!) I couldn't believe she got all 5 done that quickly and without any pain! Made me wonder what I was so scared of in the first place. I would hands down recommend this place to anyone. This has by far been the best dental experience I've ever had!! Thank you to everyone at Pacific Dental Group! I will definitely be back! read more

STAY AWAY FROM THIS PLACE. I DO NOT RECOMMEND THIS PLACE. NO RECOMIENDO ESTE LUGAR. First off this place in such an inconvenient locations. You can't find parking. Second the staff had some attitude problems. I went in for a general new patient check up and general cleaning. I got x-rays done, got talked into get two filling, and they proved to fix a small chip on my tooth (which I was very clear that I did NOT want. When I asked why they fixed the chip everyone avoided the question. No wanted to address it. Not a single apology for procedure I did not ask for. They went and put it on my billing. The doctor/dentist that did the procedure was harsh. I felt pain throughout the entire process of the fillings. The cleaning was the fastest cleaning I've ever had, it wasn't even properly done. I'm more upset that no one wanted to address the unwanted procedure and I didn't get single explanation to why or an apology for their misdoing,or miscommunication. I should've left as soon as I got there. read more

Very good experience, super friendly staff and dentist. They explained my options well without making me feel rushed. It's not a big place or fancy but customer service goes a long way! read more

I've been coming here for about two months now & the staff is amazing! They're also very organized & good with sending you reminders for your visits. They're also have great social distancing protocols set in place as well to make sure everyone is safe & sanitized. I'd recommend coming here for sure. read more

My second visit to Pacific Dental Group was extraordinary. Once again I was very impressed with the efficiency and the expertise at the front desk. The young ladies are very professional and organized, this makes for a very pleasant experience, keep up the great job young ladies. The doctor and dental hygienists made this a very painless experience so this is by far is the best experience I had going to the dentist. Great job everyone and I can't thank you all enough for this amazing service provided by the entire team at Pacific Dental Group who really take great of their patients making sure you feel comfortable and safe adding that caring and very professional touch. read more

This was singularly the best dental experience I have ever had. I have a lot of trauma around dentists. Quite frankly I am afraid of them, but this stuff was so warm and detail oriented I cannot express enough how wonderful they are. I will absolutely be coming back here and highly recommend you do as well. Lana ( the wonderful women who took my x rays,) set the tone for my whole experience. Then Dr. Helen came in and made me feel so welcomed and responsible for my oral health. She really let me know that I am in charge of my dental health and made me feel very empowered to make the best decisions for myself. I wish I could give them all flowers. read more

I have been with pacific Dental care for over two year and so a great job with deep cleaning and maintenance with my teeth and they are very friendly and Lupe the receptionist and the staff are very helpful read more

On a monday i had a severe toothache, i called was told to come in now. The front desk gals are so friendly and welcoming, Lana the dental assistant is awesome. she runs from room to room and takes her job very serious. I really want to thank the dentist. (Helen). she was so honest, sweet, kind. I spent a few hours, but well worth the wait... (THANK YOU ALL). read more

came here to get some work done and I was expecting to my the whole balance of the work up front but little did i know Pacific Dental had already forwarded the balance to an external loan company. By doing so interest fees were applied to the balance. Talk about squeezing money from every corner. Make sure you're clear upfront. read more

When I say I hate the dentist,'I hate the dentist, BUT dr. Julius is the absolute best. Half my teeth are fillings and I've always had a hate relationship, no love for the dentist, but since I've had her as my dentist I don't mind coming or driving. I drive over an hour to come to my appts and it worth every minute. She's so patient, calm, kind and always tells me the truth about what she's doing, no surprises. If you live your teeth and want someone who loves taking care of them, come here and ask for her, Helene Julius, the BEST!! read more

This place always hurts me with whatever they do. Even a regular cleaning is painful. My mouth is inflamed and sore from a regular cleaning and polish. The assistant hurt me by polishing my gums instead of the teeth. My teeth were bleeding. I'm also not sure a dental assistant should be doing that. It seems that they have dental assistants doing part of the cleanings, not a hygienist. Dr. came in for scaling. I have been keeping up with my cleanings, but was told I need another "deep" one, instead of regular. I just had a deep cleaning, by them last year. Makes me wonder if it really was deep. Dentists around here, always want to upcharge for the deep cleaning instead of regular. They call a regular cleaning "light," and a "deep" is the old regular. They try to upsell just like other dentists. $120 for a mouth rinse that insurance won't cover? Dentistry is more of a business now, rather than a medical specialty. Also, it's very dirty. Equipment looks unclean. As far as being "nice." Well, the staff is nice. read more

Chipped my tooth and they got me an appointment the day I called. The whole staff was very welcoming and I left happy and with a fixed front tooth! read more

My most recent visit (01/30/17) was less than pleasant, there seems to be a change in staff since I was there last about 7 months ago. Not only are they rude about what treatment you need, but offer no other solutions as to how to pay your bill, example: payments for each visit not up front for whole procedure they had demanded from me making my visit uncomfortable. I wanna say also I think my treatment this time around was probably a change in my insurance, I use to pay a lot more for a PPO plan thru my employer, and was treated very kindly with that PPO plan. But have now switched to an HMO plan and they were rude in explaining the limited coverage I had with this plan. Very disappointed in recommending people to come here, will not be coming back and taking my whole family elsewhere as well. read more