Dr. Salgado at Pacific ENT in Carlsbad is probably the best otolaryngologist in north county. I've suffered from sinusitis since I was in my 20s. I've seen one ENT after another. Finally, I was recommended to Dr. Salgado. I had a successful endoscopic sinus surgery and septoplasty. [[HIGHLIGHT]]The office staff is all very polite and professional.[[ENDHIGHLIGHT]] If you are looking for a great ENT, I highly recommend Dr. Salgado. read more

Pacific Ent Medical Group - Ear Nose & Throat Near Me - Carlsbad, California

I have seen Dr.Goldstein ENT on two separate visits. [[HIGHLIGHT]]BOTH times he was so arrogant, and rude. He talks down to his patients, and made me feel so uncomfortable.[[ENDHIGHLIGHT]] Truly unnecessary, and uncalled for.. Also waited over an hour to see him- My family will not be back... Rude, unhappy little man- read more

I had a referral for this specific office given to me from my insurance. [[HIGHLIGHT]]I called to make an appointment and the receptionist by the name of Melissa, I believe basically gave me the run around.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She said they never received my referral, and that I couldn't bring in my referral from the mail and that it needed to be from my doctor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]So I asked my doctor and they said that that was not true.[[ENDHIGHLIGHT]] So I gave pacific medical group a few days, maybe they needed some extra time for that referral to show up in there system. [[HIGHLIGHT]]I called back 3-4 days later and the same girl answered, cut me off while talking and told me they don't take my insurance.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have never had an issue with a referral or setting up an appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Now it sounds like to me, that this receptionist is unqualified to do the job.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She was rude, not helpful at all and that's unfortunate that Pacific ENT Medical Group would have someone like this to represent them[[ENDHIGHLIGHT]], as I haven't even been seen by any of the doctors, but from this interaction with someone who represents the business, I'll be sure not to recommend this office. Care quality 0-10 read more

[[HIGHLIGHT]]I saw a Dr. Paul for a lesion on my gum she was very good[[ENDHIGHLIGHT]] I had to stop the blood thinners and then the next week she did a biopsy and then she explained the results thank you Dr. Paul read more

This is an ears, nose throat practice. [[HIGHLIGHT]]It was easy to get an appointment within a decent timeframe to have my ears checked out.[[ENDHIGHLIGHT]] I saw Dr. Paul who had an excellent bedside manner. She was pleasant and informative. I felt heard and cared for. I appreciated this visit very much. read more

Pacific Ent Medical Group - ENT office. - Ear Nose & Throat Near Me - Carlsbad, California

See all

I've given this office three chances, and each visit has been a disappointing experience. [[HIGHLIGHT]]The main issue is that the doctor doesn't seem to listen to his patients.[[ENDHIGHLIGHT]] I explained that I had already tried an over-the-counter medication for six weeks with no improvement, yet he prescribed the exact same thing. At my most recent appointment, he assured me--his exact words--that my prescriptions would be "called in before you get back to your car." That didn't happen. Two hours later, nothing had been sent to the pharmacy. To make matters worse, he once again prescribed the same ineffective, over-the-counter medication I had previously told him didn't work. After this latest experience, especially the delay in sending in my prescription, I've decided I won't be returning. read more

I want to express my absolute amazement in the care I received from Dr. Goldsztein and his entire staff. All of them!! [[HIGHLIGHT]]From the ladies who schedule my appointments to the front desk and every interaction I had with this Doctor and his staff!!![[ENDHIGHLIGHT]] First off I was gun shy because I had stopped care at another ENT to get a second opinion. Upon meeting this doctor I immediately knew I made the right choice. His demeanor and "bedside manner" was professional and to the point. [[HIGHLIGHT]]I was well informed and educated of my options and his opinion in my case.[[ENDHIGHLIGHT]] The day of surgery was really what made an impact. The people he hires are amazing!!! From the front desk personnel to the presurgical team and the OR staff. All amazing!! All kind and caring. I felt trust in every step of this process and I would highly recommend seeing DR. Goldsztein for any issues where you need an ENT. Thank you for care doc! I can breath for the first time in my life! read more

[[HIGHLIGHT]]I highly recommend Dr. Paul. She is kind and is happy to answer any questions, highly competent.[[ENDHIGHLIGHT]] She also explains what is going on as she cleans out the ear canal. It's a bit of a drive for me but totally worth it to have found a doctor I trust and who cares about her patients. read more

Updating my review since I've been back twice for subsequent follow-ups. Unlike my first visit, both follow-ups were on time and met with the doctor in a timely manner. I'll also add the my experience with the doctor has been good so far. read more

The only thing that is making me put a 2-star versus a 1-star is because of Dr. Supriti Paul. She is fabulous and extremely good. If you can get past the staff here, she's worth going to. The reason for the low star is because of the staff and unfortunately, Dr. Hernan Goldsztein. The staff does not do well in follow-up calls and speaks extremely fast when getting instructions. I was upset by how unprofessional they were. Dr. Goldsztein is someone I do not trust as a doctor. As I was asking questions many times to get some information, he made it seem like I was the one in the wrong for asking those questions. This is specifically regarding the face paralysis my dad got from the cyber-knife radiation. Each visit we had with him, he did not seem too delighted. However, each time we would be on our way out of the room, he seemed to care in front of the staff or others around. Maybe it's because I had to translate to my dad back and forth but this office was not the best experience. read more

Convenient location close to the 5 freeway, and located just south of Palom airport road. I enjoyed my visit for a hearing test. Check in was fast, easy, and the 2 ladies were very friendly. Dr. Maag was very friendly, helpful, explained everything every step of the way and was happy to answer questions. Dr. Goldsztein was friendly, funny, answered all questions, and tried to make it a fun experience. I am glad that my primary care doctor referred me over to them. I will definitely go back for the next test when it is needed. read more

Pacific Ent Medical Group - Ear Nose & Throat Near Me - Carlsbad, California

Dr. Goldstein, who is an extremely competent physician for otology, (ears) can use a little help with his bedside manner. I wud fully trust him doing any kinda surgery or procedures. read more

Highly recommend the folks at Pacific Ent. From the staff to the doc's, all are great. The know what they are doing. You won't be sorry. Ken read more

Dr Salgado is nice, he explains things very thoroughly, but unfortunately I don't feel my needs were met. I have been waiting for a call back about a few different things we discussed. He said that he would have his assistant call me after they reached out to a supply company. This haven't happened. I have called a few times, and left a voice mail, or been left on hold. I don't want to start all over with a new dr, but unfortunately, it looks like that might be what I'll have to do. I like Dr Salgado, but his office staff is a different story. I'm not sure if this was because of the holidays, or it's the norm there. Either way, I have too much going on to sit for weeks (almost a month now) waiting for a call from them. read more

Just met with Dr. Paul at PacificENT for first time and beyond impressed. They got me in right away, the office is easy to get to and clean with easy parking. Dr. Paul was able to diagnose me within minutes and was so thorough in explaining to me why I have been feeling dizzy. Very bright doctor who made me feel very comfortable. Have a follow up on a few weeks and feel like I'm in great hands. read more

Recently, I made an appt with Dr.Goldstein again. I'd been quite frustrated with my last experience with office staff issues, but had liked the doctors so took another chance. It seems like the difficulties I had encountered with the office staff have been resolved. I was treated by Dr. Goldzstein, again, and had a great experience. I have some unique, ongoing difficulties going on due to genetic Eustachian tube issues. And, some nasal problems due to a stent placed in one side of my nose from a recent dry eye surgery. Dr. Goldstein addressed both of my issues completely. I normally need to see an ENT for the Eustachian tube Issue once a month. With the nasal stent needing to be in for about another 10 months, I may require more frequent help. I look forward to returning to the office and to Dr Goldzstein again soon and will continue to do so if scheduling works out. read more

I had a septoplasty (fixed deviated septum) and turbinate reduction done by Dr. Salgado. Originally I was seeing an ENT at Scripps Hospital in Encinitas, but I wanted a doctor with a more verified history (i.e. yelp or other site page). I luckily found Pacific ENT and had an appointment within the week. Dr. Salgado had the latest technology, even showing me images of my septum so I could see what was wrong (Scripps Encinitas didn't have that for reference). He assured me I should only go through with the operation if my deviated septum was really interfering with my quality of life. I decided it was and we scheduled a surgery for the thursday before thanksgiving break which worked perfectly with school. The surgery occured at Scripps La Jolla and lasted 38 minutes. I was discharged 2-3 hours afterwards but it felt like minutes with all the painkillers. The nurses assured me the operation was successful and after a few days of liquids, bloody gauze, and mouth breathing I can safely say my nose has significantly improved! My nostrils feel even now and rarely do I get that weird inexplicable congestion - now it's caused by residual scabbing from the surgery which will stop in a few weeks. Dr. Salgado is an accomplished, helpful, and highly knowledgable doctor and I recommend him to anyone interested in this operation. All the doctors at Pacific ENT measure up I'm sure, but since I only dealt with Moses that's as much as I can say. If you want it done right, look no further. read more

I would like to start by saying that it takes absolutely terrible service for me to write a negative review about a Dr. Office. I have been there twice now and will never go back. The first time I waited in the waiting room for 45 minutes and when I finally got into the room, I had to wait another 30 minutes to see the Dr. After that he ran a few tests that were completely unnecessary and cost me a ridiculous amount of money (and I have very good insurance). The office visit accomplished nothing for the reason for my visit. The second time, I called and left a message to schedule an appointment and after several days of hearing nothing, had to call again until I got an answer. After arriving for the appointment, I sat there for over 30 minutes just to get into the room. After they told me they were just cleaning it and that I was next, I ended up waiting some more and left. read more

After 6 months, and being bounced around and referred to 14 different doctors I landed at Pacific ENT with Dr. Goldszstein. Within in a couple of visits, and after taking my file home to study what others called an anomaly, he had me diagnosed and within a few weeks I had a surgery scheduled to rectify my problem. He was soo incredibly thorough, compassionate, kind and extremely patient in answering my questions ensuring that I was comfortable and educated about what was happening in my body and what the solution was, as we reached it together. He took great care and attention to detail by calling me the night before my surgery to check in, the day of by explaining what would take place during my operation, and post op by calling the morning after surgery to check in on me. I have had some horrible experiences with doctors, especially older male doctors with terrible bedside manners, to the point that I was very anxious to have a male doctor when I was referred to Dr G, but he blew me away and restored my faith. I would highly highly recommend Dr G to anyone, and I wish all of his future patients well and hope you each share your gratitude with Dr G, he deserves all of the praise. read more

I have nothing but amazing things to say about Dr. Davis and her team. She initially discovered my husband's cancer back in 2013 and has gone above and beyond to provide support and excellent medical services since. I trust her and her staff beyond questioning. It bears mentioning that Jennifer is absolutely superb. Her level of customer service and genuine caring is astounding and impresses me every time I interact with her! Thank you Pacific ENT, you are a blessing in our lives! read more

The employees in this office are top rate, from top to bottom. They have made my transition to hearing aids feel like a miracle. I have been encouraged to call regarding any concern with fit, programs available and how to use them. They always get me in right away. Dr Holly Fyffe and Shaylene are just top notch. I wish I could give them twice as many stars! read more

Dr. Goldstein is AMAZING. I've been to countless ENTs throughout San Diego over the past 20 years because of ongoing ear issues. Dr. Goldstein shines above the rest. I appreciate his cautious and realistic approach and feel that he truly cares about my wishes and health on a personal level. His skills are top notch (he has been super gentle during procedures, where others made me want to run and never return). He REALLY listens and always takes the time to answer my plethora of questions. Furthermore, they seem to be very Covid-Cautious and I felt well protected while there. I can't ask for anything more. Thanks for years of trusted care and advice, Dr. Goldstein! read more

These people are dishonest in their billing practices. The doctor's husband handles the billing - and he bills in excess of medicare - then charges a finance charge 40% per month if you dispute the bill. If you complain about it to the Dr. she says "I don't handle the billing". There are plenty of honest doctors to choose from... keep looking. read more

I CAN BREATHE NOW!!! I was finally advised to see an ENT after not being able to breathe for several months out of one of my nostrils. I googled an ENT nearby my work, and as luck would have it, that was Pacific ENT. I called and explained why i needed an appointment and they fit me in within 2 days. They identified a huge polyp and the treatment process began. It all went rather quickly, through the whole time from first visit to post op, the entire staff, including Dr. Goldzstein, were easily reached. My doctor personally called me before the surgery to ask how i felt about the surgery, and if i had questions or concerns. His staff was helpful, even answering me after hours when my situation worsened. THe surgery went well, and I would recommend this office (Carlsbad) and doctor to anyone. The dr and surgery center also helped my husband and my mom feel at ease with the entire situation. read more

Dr. Salgado is fantastic. Calming, patient, and thorough. He took the time to listen to my concerns, made eye contact, reviewed everything and even showed me my scope on screen which is cool since I am a tech nerd. He didnt brush off my concerns but discussed them with care and medical knowledge that is uncommon today. I was able to get an appointment in just a few days. Thank you Dr. Salgado. read more

My husband has suffered from a bloody nose many times. Dr. Goldsztein is the first doctor who managed to fix this problem. Highly recommended! read more

Have some dizziness and vertigo so Doc recomended Pacific ENT. GREAT experience. Staff was super friendly. Building and office spotless. Doctor Goldzstien very efficient and good spirited. Chelsea Maag, AUD gave me a detailed hearing test. HIGHLY RECOMMENDED! read more

I wish I had read the reviews on the billing practices of this facility. The doctor billed my insurance company for $796 for a fifteen minute consultation. I was stuck with paying $150 out-of-pocket, despite the doctor being considered a "preferred provider" by my insurance. This high copay was due to a "nasal endoscopy" that the doctor performed without my verbal consent and without informing me that the 3 minute procedure costs $524 (no wonder insurance premiums are so high). I wrote a really nice letter to question/contest the charges, which went unanswered. After receiving a second bill, I called and was told by the woman at the front desk that I should consider myself lucky that my out-of-pocket expenses were only $150. She said that many have to pay a lot more as their insurance was not as comprehensive as mine. (buyer beware.) Perhaps Dr. Salgado is good doctor who just teamed up with a very unethical clinic. I'd like to hope so anyway, as it disturbs me to think that any doctor would place profits so highly over the well-being of his patients. read more

I am really impressed with this office. The front desk staff, nurse and doctor were all very helpful and kind. Dr. Salgado was informative and had a great bed-side manner! read more

How to make a bad situation MUCH better? If you're experiencing uncomfortable symptoms and need to check them out, I can highly recommend Dr. Moses Salgado. The staff was so nurturing and De. Salgado was not only very adept with his endoscope but proved to be a great listener, and a terrific educator. So wonderful to feel heard and to be treated with respect and dignity. read more

I've been suffering from allergy problems for a long time. I finally decided I was going to do something about it and decided to make an appointment at Pacific ENT. My friend had gone and had a great experience and I was so tired of suffering I finally called myself. I can't tell you how happy I am that I did. Dr. Moses was excellent and totally changed my treatment program and I feel so much better. Highly recommended! Thanks!! read more

Broke my nose on a hike, researched topic, found that I had to have surgery within 7 to 10 days or wait 3 months and it would be much more complicated. Nose was really a mess as I fell on it directly, full weight, unable to break fall. Researched out several ENT docs, found Dr Goldsztein's background extremely impressive. He was able to see me almost immediately, surgery was scheduled about a week later. Surgery, was unremarkable, also phoned me that night to ck in on me. Post-op had neither pain nor bleeding. I like boring....boring is good. Dr Goldzstein not only has exceptional ENT qualifications but also listens and keeps patient fully informed. He is a really nice guy with a good sense of humor which makes an unpleasant situation palatable. Vic read more

Dr. Moses Salgado was recommended to me by an audiologist I found on yelp. Dr. Salgado was very pleasant and professional. He ran some tests as I was having balance and motion sickness issues. I have since had a hearing test so will be visiting Dr. Salgado again soon. Highly recommend this office! The staff was great too! read more

Horrible medical group!! Dr Goldzstein was my physician and I have never been treated as poorly by any doctor as I was treated by him. Not only did he not listen to my symptoms, he scolded me and accused me of wrongdoing. He is not fit to be a doctor! Nor does he have any bedside manner whatsoever. He is heartless and cruel. read more

Dr. Salgado is the most professional, caring doctor I have ever been to. He called me personally with my lab results as soon as he got them. I was able to ask all my questions and never felt like he was in a hurry and did not have time for me. He explained everything in terms that I could understand. I would recommend Dr. Salgado to anyone, not only for his medical expertise, but his kind demeanor. read more

Dr. Salgado is fantastic. He is very personable and was accommodating to my schedule. His staff is great too, they are all extremely helpful and went out of their way to help me. Highly recommend Dr. Salagado. Thank you Dr. Salgado for being such a great doctor. read more

m beginning to end. I had surgery with Dr. Salgado couple months ago and I felt he went above and beyond by communicating everything that was going on to my parents in an easy to understand way. I would recommended him to anyone looking for a competent surgeon with people skills. Thank you Dr. Salgado and your outstanding team for taking such a good care of me. read more

I recently saw Dr. Davis for a consult. I have had extensive sinus surgery in the past, and was still having ongoing issues that I wanted checked out. The office was clean and they ran on time. I hate being made to wait for 30-60 minutes when you have an appointment, as my time is valuable too. Right at my appointment time I was called back and saw the doctor within 10 minutes. She was very efficient and friendly. She did several exams, and quickly arrived at a conclusion. I am hoping the treatment she prescribed will work and I won't need another surgery, but even if I do I am confidant that Dr. Davis will do a good job and will correct the issues I am having. I took away a star because some of the front desk staff seemed very brisk and unfriendly. I also work in the medical field, so I know what it is like, but customer service has to be number one, as you are the first impression the patient has of an office. Overall, I was very pleased with my experience. I will be returning here for all my ENT needs and would feel confidant recommending this practice to others. Luckily I have an excellent insurance plan through my employer, so I have not experienced any billing problems. read more

I would highly discourage you from going to this office. The ongoing list of issues is too long for this review. My first office visit was okay, I left confused on our plan of feeling better, but thought my second visit would help answer a lot of my questions. I couldn't have been more wrong. The second visit was only with the Dr. "Assistant" note to self - don't ask her any questions what so ever, because you'll get a short answer of "I'm not a dr.", which I found myself asking..."why have an assistant if they are not friendly, attentive and can help answer elementary questions. Following my second appt they wanted me to schedule another appt, but I wanted to talk to my doctor to better understand her recommendation. Instated of scheduling appts, getting billed a crazy amount and not being update. if I wanted to speak to the dr....guess what....I had to schedule another appointment and pay another fee. The cost of each service is almost triple what other ENTs charge - I normally would be okay paying more for services if the customer service was great, but the service you receive from the staff is below horrible. Never would I recommend them to my friends and family. If you have the time, look for another ENT. read more

A complete waste of time and money. I went for a check up with Dr. Salgado for what I thought was a sinus infection, the whole time he was examining me he didn't really seem to care what my problem was, he kept assuring me it was just migraines. He order a Ct scan which I had to call them back numerous times for the results because they didn't even bother to call me back. He looked at my results and told me everything looked fine, and reassure me it was just migraines( I suffered with migraines when I was younger I know what a migraine feel like, my symptoms where more severe than just a simple migraine). When I was about to break down my mom finally took me to a neurologist, he order a MRI which came back normal. He suggested taking vitamin B complex and in three week I was back to normal. A couple months later I was hit with a cold and had some fluid in my ears this time I went to another ENT in Encinitas, they ask to see my CT scan that Dr. Salgado had order for me previously and what they found was a surprise. They found a deviated septum, my nostrils where swollen, my nasal massage was so narrow that air could barely pass through (which made it hard for me to breath), and that spot that Dr. Salgado reassure me was nothing was in fact mucus just gathering in my sinus cavity. I don't know why Dr. Salgado missed all of this, maybe he was neglectful or simply he didn't bother to take a closer look. I can only base my experience on what services I received from Salgado, but I can't comment on the other doctor because she maybe more experience and actually know what she is talking about, the receptionist were helpful and nice, but besides that I will never be going back or recommending them to any one. read more