Your garage door is one of those things you just take for granted. Like your lungs. You don't ever really notice it and just expect it to work. And when it doesn't, your whole comes crashing down and you realize you cannot do anything without it, like leaving the house or breathing. It's simple really. I called. They answered. And within an hour, someone was at my house and fixed the springs and change the rollers and was kind and professional. I'm forever grateful b/c I can now leave my house. read more

I highly recommend this company! I received 4 estimates and they gave me the best price with same day service. Ely was my technician he was great. read more

With so many 5 stars, I thought this company would be the best bet, but it was a big let down. Hope my review could save at least one person from working with these guys. Mark came out when my opener died and our cars were stuck in the garage. One extra star because he came out within an hour. He got me installed with a new opener and he went on his way. (which later I found out the opener was underpowered -- which Mark claim I knowingly approved -- hah!) Six months later, we hear a large bang from the garage and see our springs are broken. We call Mark out and he gets them fixed. $1100 spent in total. But just days later, our garage door clanks and grinds went closing. We call them back out and this is when I start to lose faith in them. He says everything is normal and balanced correctly. We go to two of our neighbors house and see how their doors work. He gas lights me saying our door is working smoother than theirs. It was a frustrating experience, but I finally found another company that actually took care of us. read more

We had a Chamberlain garage door opener (which was in place when we bought our home). It was 91 years old (in dog years). On very rare occasions, it would fail to respond to my remote (or my HomeLink) when returning home, but would grudgingly work after repeated retries and incantations. It did not fail inside the garage, nor when the garage door was open. But over the last year or two, that behavior gradually worsened until I could not open the door at all when returning home. (Up until then, my wife's HomeLink was working just fine. Go figure. Our erstwhile Welsh Corgi favored her too.) Eli, from Pacific Experts, came by to check it out and attributed the problem to the aging electronics of the unit, which he determined to be 13 years old (in human years). That does indeed match the average lifespan of garage door openers (according to Chatty McChatface, my AI chatbot), so we agreed with Eli's advice to replace it with a new one. He offered three options for new openers: a basic one, a mid-level one with some extra features, and a lotsa-features model. We chose the mid-level because it could operate over the internet via a phone app (open, close, and check door position). It also included battery backup. Eli quoted this at $650 installed. My pal Chatty pegged that price to the very outer threshold of reasonable pricing; sort of like the von Kármán line on your way to outer space. But when I like a service company, I don't usually like to pit them against competitors in a bidding war. There are weeds you can wander into. Pacific Experts' written estimate arrived by e-mail with just two line items: (1) parts: $650, and (2) tax: $29.33, for a total of $679.33 (labor was subsumed in "parts"). So (by my calculation) their price for the Craftsman CMXB4230 works out to $354. FYI, this model is widely available for $224 (e.g., Amazon, Lowe's). After I whined peripherally about the extra $29.33, PE removed it from their estimate. Back to $650. Mark said that they could install the unit as soon as I wanted, so Eli showed up on time the next morning, Sunday. It took him about one hour to remove the old opener (which went to live on a farm in Winnemucca) and replace it with the new one. Eli is so experienced and skilled at this install that it was fun just watching him, which I did. He did the whole job without a wasted step, set up our HomeLinks and the myQ app on my iPhone, then patiently demonstrated the system, while also filling me in about his background and family. Call him maestro. The assembly part of the instruction manual includes about 30 pages of microscopic text, which of course Eli didn't need. I'd guess that a competent DIYer would require most of a day to accomplish as much. All recent Craftsman openers are just rebranded Chamberlains. You will find two versions of the myQ app in your app store: Chamberlain myQ and Craftsman myQ. Depending on what you read, these apps are either (a) identical, or (b) nearly identical. Eli recommends downloading the Chamberlain version, as do I. I ran into trouble later when installing the myQ app on my wife's iPhone. I had worked with Eli setting up my own app, including configuring it to work with our home router, and I knew the procedure. I wrongly assumed that I needed only to repeat the same steps on the other phone. I called Eli for help but it was ultimately too awkward (for me, at least) to resolve over the phone. The next morning Mark promptly came by and correctly set up my wife's phone. I like the Craftsman CMXB4230. It's quiet (the unit it replaced was also belt drive, so it might have been noisier just because of age). The motor starts smoothly and slows gently as the door reaches full open or full close; very nice. It does not include light bulbs. I put two new LED bulbs in (specifically made for garage door openers - that's important) and they illuminate our garage very well; the unit's wall plate includes a switch to also turn them on or off independently. The CMXB4230 includes a 1-year warranty on parts, accessories, and battery, and a 5-year warranty on the motor and belt. Pacific Experts gives a 1-year warranty (although that is not stated in writing). Pacific Experts Garage Door Service deserves a 5-star rating because of their excellent customer care, quality products, and expertise. Take time to satisfy yourself that their fees are reasonable. Do remember that good businesses are expensive to run. And Eli's wife is expecting their fourth child shortly. read more

Mark came by for an estimate after I installed insulation on my garage door. I wanted the torsion springs adjusted. He found some issues with my door that I didn't notice so I decided to replace everything. The cost between all the repairs and a new door wasn't too bad. I'd rather have a new working door than a Frankenstein door anyways. His team came by a couple days later and installed a new insulated garage door and all the hardware in about an hour. Price was fair. Would recommend. read more

The price was great, smoked the other 2 estimates. Plus included 2 new remotes and a keypad for free. Literally got it installed two days later and it only took 1 hour to do it. It's quiet and works great. read more

The torsion spring broke for my garage leaving my garage door not being able to open, contacted Pacific Experts Garage doors around 6am and Mark quickly responded within the next 10 minutes. He then was able to come to my home in an hour for a quick estimate, upon arrival he seen the problem and already had the springs on hand and was able to replace my old broken springs with new one in about 40minutes! Highly recommended this company! Quick and easy turnaround work. Thank you again Mark! read more

The only place I'll call. Quick to respond, professional, honest and they take care of the problem quickly. No overselling or taking advantage of. read more

Today Mark came out and replaced my garage door opener, but not only did he replace it, he adjusted the springs, lubricated everything, cleaned up everything, and overall did an amazing job. This guy really takes pride in his work & knows his craft very well. I even had some rollers that needed to be installed, he just took care of it. I was so impressed with the work these folks do, that this is the only Garage Door service I'll be using & I'm glad he put the sticker next to the opener. Great job, great value, great service! read more

Mark was top notch! quick and fast! On time! A+++++ Will use again! Thank you. Great service read more

Super fast service. One of the springs on the garage door broke. Pacific Experts sent a technician out fairly quickly. Door was fixed within 40 minutes. read more

We were in a terrible situation with our garage door after my "expertise" collapsed the whole system. Eli came to the rescue, fixed the overhead opener, and synced both my car (new) and the outside pad. We had contacted another company, but they couldn't come over until the next day, and, naturally, we didn't want the door open the entire night. Great service all around. Thanks! read more

Scheduled my garage door inspection for next week. Within a few hours I had a gentlemen by the name of Mark Dahan and asked if I wanted the service now. Within 45 minutes he was there. Went over everything with me even how the garage door works with the spring. Spring was going out and he proved it to me even after the repair he showed me the difference. Garage hang test as I put it and it shows how strong your spring(s) really are and are they performing. With your spring not performing correctly it can lead to your garage door overworking the motor which in time could cause your garage door motor to burn out. So after all that he offered 3 options and I took quality over quantity plus the lifetime guarantee convinced me hands down. So now I have a garage door that opens over 50,000 ish times before the spring gives out. Fact he had everything available on site no waiting. Also he replaced my rollers and lubed them up. By far the best garage service I have received since living in Vegas. They are not pushy and its only recommendations. Highly Recommend this company. read more

It so happen that I was at my brother in laws home today, when his garage door spring broke and his car was stucked inside. He was flipping through an old yellow pages book and called some companies just to hear them quoting through the roof prices. I opened my yelp app and found Pacific Experts. Luckily they're open on Sunday's and they sent Mark who was awesome on what he does and fixed it within an hour. He also checked the small garage door and recommended some maintenance to replace the plastic rollers. Since it was not within the budget, Mark just sprayed WD 40. And the overall price was very affordable. I would recommend them every time‼ read more

Arrived on time. Able to complete the repair within the hour. Technicians were clean and kind and respectful of my property.

Great availability on short notice even on a Sunday. Knew what to do and done so in a great manner.

WHAT can I say about these guys that hasn't been said already? ... First, if I could be a spokesperson for these guys I truly would be lol Their service is beyond what anyone could ask for. Their online response time and communication, on-site estimate and honesty, invoicing accuracy, explanation of every detail, installation and post-installation service are top-notch! I found Pacific Experts when Yelp sent inquiries out to various vendors for my garage door repair. I went through a few other responders but knew that I wanted to utilize Pacific Experts, as their service stood out the most. They responded quickly to my Yelp inquiry, arrived on time for both the estimate and installation, and even offered to go above and beyond to help with an HOA issue! Mark, Diego, Hector, and Maor - THANK YOU! for delivering excellence and taking pride in the work you do. It shows and we are so happy we crossed paths. If ANYONE is looking for garage repairs or replacement, Pacific Experts is certainly worth every penny. read more

Very fast response and quote! Fixed all My garage door needs on the spot, what a great experience, Mark (the specialist) no just fix the door, but he took extra time to help me set my new opener and motor ! Great costumer service!!! Will recommend 1000 times!! read more

Mark the technician showed up and was very knowledgeable and professional! We did the work he advised us to do on an older door and are very happy with the quality and value of the service he provided. Absolutely would highly recommend. read more

This is the second service call from these guys. We have nothing but good things to say about this company. Today Eli came to resolve an issue with garage door's difficulty in disengaging from the pull up chain. He explained to us how it works. There was no charge. We totally trust these service guys.... always professional and courteous. read more

One of a kind! within minutes of me contacting them through Yelp, Jason immediately replied and sent out a technician to assist with my issue. Within a couple hours my problem was fixed at a less expensive price than what I used to pay with the old company I have been doing business with. Impeccable customer service, efficient and accurate diagnosis. Honesty and integrity is very important for me, they very much held my standards. Thank you guys for amazing service! read more

Highly recommend this company! Mark came out to give me a free estimate on my garage door a couple of months ago. He was honest and told me I didn't need EVERYTHING replaced (most though lol). He couldn't easily scammed me to get more money but didn't. Mark came out today to replace the door. Super friendly and professional. I love my new door... thank you so much for everything, Mark! read more

Pacific Experts Garage Door - Garage Door Services Near Me - Las Vegas, Nevada

It is truly a pleasure to work with such professionals. My original phone call inquiring about their services was at about 1pm on a Tuesday. The gentleman assured me that a technician would contact me within thirty minutes. True to his word Dylan contacted me promptly. He said he would be at my residence in about twenty minutes. Actually arrived in less time. A quick assessment of my situation was determined and I agreed to have the work completed. From my first interaction to completion it was less than two hours. What more could I ask for? Dylan was outstanding, professional and extremely efficient and knowledgeable of the work that need to be done. Thank you Pacific and Dylan. read more

We had a mishap with our garage where it wouldn't close all the way. I researched Yelp to see who could help. Pacific Experts called me right away and set up an appointment with eme next day at 9am. Eli was our technician. He was very quick and efficient and communicated with us what the issue was. He fixed the issue in less than 30 min. If you're thinking about booking them they were reliable and quick and pricing was very fair. read more

They were very prompt, and the person was knowledgeable, they fixed my problem and advised me of a future one a frayed cord they replaced. Very quick efficient and easy. read more

Eli did a great job. Previous assessment by a different company stated our less than 2 year old lift master motor was broken. The door is very heavy. Eli noted the counter weight springs were not tight enough. He adjusted the springs and the door works great. Sorry I did not call Pacifc and Eli first. Our door is very heavy and is considered a commercial door which many companies do not manage. Now I have an extra warranty motor read more

I had 5 vendors show up back to back this morning. Out of them a gentleman by the name of Dylan arrived representing Pacific Experts. He was the first one to bring to my attention something he felt could've been a potential safety issue. He was extremely thorough and knowledgeable. As a tradesperson myself I appreciated his keen eye for his craft. He had a competitive price, was quick and efficient and a was phenomenal representative for his company. Keep up the damn good work Dylan! read more

We needed fast garage door repair. Dylan was great, very professional and efficient. Great snd affordable service, I highly recommend this place. read more

I have to give this company five stars for the great and friendly service! My garage door stoped opening. I found this company online, when I called they sent the tech, Alix , in less than half an hour. We decided to do the service and changed the garage door opener. Thank you Alix for a fabulous job! read more

Best value and Right on time. Good service and meticulous analysis and advice. Mark who came to install the garage door opener is very polite and trustworthy on all his job analysis . We will definitely use their services again. read more

The spring on our garage door broke and we called Pacific Experts. We were given an estimate over the phone and the job was scheduled next day. Eli arrived on time and completed the work quickly and efficiently. He also installed nylon rollers, which greatly reduced the sound of the door. In the event that our garage door needs further service, we wouldn't hesitate to call Pacific Expert Garage Door again! read more

Garage door became inoperable I had a major crack right in the middle of my top garage door panel I called Pacific and within a day they had Dylan out to my house to see the damage. Dylan was very very helpful and knowledgeable after speaking with him I knew I needed pacific on the Job. Dylan was out the next day to fix my door showed up at the time he said he would and got to work within a couple hours I had a brand new door. If anyone needs work done on their garage door this is the company to do it great value and service was executed perfectly! read more

Pacific Experts Garage Door - Before - Garage Door Services Near Me - Las Vegas, Nevada

Great and awesome service!! Garage spring, cables a few hinges and rollers busted the night before. After reading reviews and texting through yelp I chose Pacific Experts because of their response time on responding back to me. 30min later Dylan the man came to my house and saw everything that needed to be worked on. Dylan is well educated and knew everything on garages, their components and the garage mechanism systems. Thank you Dylan and Ely for your hard work. I will definitely recommend you guys to others and hire you again!! Dylan my man thank you for kindness and hard work! Appreciate you guys big for coming through!their value is excellent! read more

Dylan was amazing and helped me understand everything when it came to my garage. If you are looking for reasonable priced service and straight forward people I highly suggest Pacific for all garage needs! read more

Recently our garage door encountered some issues and we were unable to open or close it. After contacting Pacific Experts, our service technician Anthony showed up the next morning right on time and quickly assessed the situation. He went through the issues with us and came up with a plan to resolve said issues; his communication skills were excellent. He immediately began working on the repairs and completed the job in a timely manner with a professional demeanor. He did a fantastic job and left the door working better than we expected and without having to replace as many components as we expected. We were impressed with the efficacy of the services rendered and would definitely recommend Pacific Experts (and Anthony specifically) for any of your overhead door service needs. Appreciate the quality work guys! read more

Dylan was a great tech. Highly recommend for garage door spring replacement. My old springs were not correct size and Dylan remedied the problem. read more

Dylan was on time and very professional. I highly recommend this company. I called them in the morning and a technician was sent in less than an hour. read more

My garage got stuck the other day and wouldn't close. I was stressed out, as my garage was full of stuff and I couldn't leave the house with it open or take the baby up for a nap without feeling nervous about what to do with my stuff. I reached out in a panic (I know nothing about troubleshooting garages by myself). Not only did they respond to my message so quickly, but were able to send someone out to me in a timely manner. The technician was kind, informative, and was sensitive to the fact that I was in a hurry not to mess up baby's sleep schedule. I have an old garage motor and door, I will absolutely not hesitate to use this company when it comes time to replace my stuff! read more

I had such an amazing and professional service by Dylan, the garage door repair technician and the Pacific Experts company today. Dylan came to my house in short time after I contacted them, then gave me a very honest and reasonable estimates and options. He fixed our garage door without any waiting period of time, he saved us so much time and money for us. I highly recommend Pacific Experts, Dylan told me that he is very happy to work with his boss, very nice company. Thank you very much again, Dylan. We for sure will reach you out when we decide to replace our old garage door entirely in a future! read more

My girlfriends garage door broke and we needed to get it fixed ASAP. They came out the next day after we called. The guy came out and installed the new garage door opener in about two hours. Even recommended the wifi one so that she'd have peace of mind and could check if it was closed on her phone. This company is the best garage door company in Vegas and are working around the clock to serve the Las Vegas community. They'll even have guys out installing new garage doors until 9PM! You will literally not find another company in Vegas offering this kind of great service to this community. read more