Adding this review because this experience was extremely concerning and I don't feel like it's been…read moreresolved. I would like to know this if I were thinking of staying here. We stayed here in June and experienced harassing and intimidating behavior by staff. Management response was limited. I am listing the more egregious issues here. We had connecting rooms and no door stoppers, the rooms did not have key access to one another so when the door closed unexpectedly, we got locked out. It was early morning so the door latch was still on from night before. I was in the connecting room with my kids when the Maintenance man opened the door. He notified us by swinging the connecting room doors open twice without knocking. I was surprised because we hadn't gotten an ETA for resolution but super grateful and in a rush. I said thank you, thinking thatd be it. Turns out it wasn't. The maintenance man had to be pushed out of my door way because he had been told by the "manager" Priscilla that I was "pressuring them" when I called to ask for a time estimate for the service so I could get my kids morning medicine & other belongings or make other plans. The maintenance man stood in front of my door, looking at me intensely, and said "it's her ? She's the one pressuring us? We don't have to do this (unlock the door).." I said thank you several times before realizing what was happening then told him I didn't pay to argue as I was pushing the door he was blocking to get him out my room. Priscilla was in the hallway and asked if I had gotten corporates number then Scoffed when I said no. He didn't budge until I put my phone up. I wasn't sure if I was going to record or call 911. I notified management and corporate by email, informing them every detail and that there was also a sink not working since our arrival the previous night but I was uncomfortable getting it fixed without coordinating w management first. I was so uncomfortable, I didn't want anyone in my room, I was uncomfortable that they had access to my room (and personal information). Despite my request to coordinate the fix, They sent housekeeping without notice. While housekeeping was in the room, I also received a call from Priscilla who informed me not to email mgmt but only ask for support at the desk. I told her I didn't feel comfortable, and she proceeded to argue that she had been "realllyyy nice to me" then hang up abruptly after I told her this conversation was inappropriate. We didn't get a response from management until we had decided to check out a day early later that evening. And it confirmed our decision to do so. There was no reassurance that we'd be left alone, but an offer to a free dinner at the restaurant in the same lobby as where Priscilla worked. It was incredibly insulting and there was no way I trusted a meal from this place. Upon checkout we also found that communication to the later staff had been that we had refused service, implying we were being difficult, not that the staff was being inappropriate and unprofessional. Marriott is a hospitality company but this experience was so below the bar I am still shocked and uncomfortable. I wasn't looking to be wowed, just not end up entirely disturbed. They could have just *not*, but it seemed that they went out of this way to create this experience. While we received a refund and a case closure email citing the free meal, the experience was still not okay and I don't think it's been or will be resolved at this point. I'm still shaken weeks later. Can't imagine what could have happened if I were alone in this case, shorter or more timid. I wouldn't wish this experience on anyone.

I was recently visiting the Marriott it was incredibly busy while I had dinner at the Bistro. Mia…read moreand Jasmine were extremely helpful and attentive. Service was AMAZING highly recommend Dynamic Duo

Holiday Inn Express, Merced is our go to place when we visit our Son at UC Merced. I remember the…read morefirst year at his school brought a lot of uncertainty in an unfamiliar place. Unexpectedly, Maria was the first person to make us feel welcomed in Merced. She always greets us with a warm smile and makes sure that we have everything we need. Whenever we plan a trip to Merced, my wife says "book us a room at Maria's place". We look forward to staying with Maria two more years. We just might have to invite her to our Son's graduation. I think air fresheners are needed throughout the facility. It smells a bit dingy and dated in rooms and common areas. The facility appears clean, but the smell suggests it's not.

This hotel was nice and clean and quiet. Lots of fast food place close by. Walkable. And there's a…read moreDutch Bros across the street. Their breakfast was really good. I would definitely recommend this hotel.

Having been through different rooms on both first and second floors, we've seen a variety of types…read moreof rooms here. They've all been good for our stays. It's still sort of out of the way in the southern part of Merced, but has plenty of pros to it. Breakfast was good - it could get really busy between 8-9 so it's best to avoid that time. Finally got to try the fitness center - which was great. They had treadmills, wipes, tissue paper, dumbbells up to 50 lbs, and mirrors for lifting. It wasn't super busy so that was Really nice Too.

WHY I WENT HERE: - business trip…read more THE LOOK (FROM THE OUTSIDE): - located on Parsons Ave in between Westfall Ave and Dinkey Creek Ave - located in between Holiday Inn Express & Suites Merced - Yosemite Natl Park Area by IHG and TownePlace Suites by Marriott Merced - a couple of times while leaving in the morning there were unhoused individuals nearby (adjacent to the parking lot and Parsons Ave) THE LOOK (FROM THE INSIDE): - you can tell it's been renovated recently, but for the duration of my week long stay it was very humid/stuffy inside the building (i.e. lobby, stairwells, hallways, and the room itself) - I had the A/C on but it felt like it never actually got to the temperature (70) I had set it to, despite the thermostat reading - room was what I needed it to be - enough space, clean enough, etc. CUSTOMER SERVICE: - I utilized the Digital Key to check in and check out - the fitness center is VERY small and the A/C unit in there was blasting each time I went in there; it was very stuffy as if it needs to be aired out or the unit may need to be cleaned

I stayed here on the 4th of July. The room was very large, very clean, and overall quiet. It was…read morevery comfortable. Ample parking. The water pressure in the shower was great! The price, I thought, was great! The pool was closed - that was the only negative. The free breakfast in the morning has a lot of options. I just had coffee though and it was tasty. I was just passing through but it was a great stay. Thank you for the hospitality!

motel is convenient to CA-99. Location was great and pretty…read moresecure; good breakfast and coffee, friendly staff and customer service was excellent: reasonable prices. Pool was very clean and fresh; next to parking lot. Bedrooms were organized and clean: comfortable beds and Wi-Fi access worked well. certainly staying here again when I visit Merced.

I was planning a longer visit to town, so I thought I'd try TownePlace. Usually, I stay at the…read moreMarriott Courtyard, but since I'd be here for a few days, I wanted to make the most of the kitchen. When I arrived, Evelyn was so welcoming and took care of my check-in. She also gave me a rundown of all the hotel's features. My room was spotless and tidy, and there were extra towels, just like I asked for in the app--thank you, Luz! The gym is great and open 24/7, so I could get my workouts in during the mornings. The breakfast was also delicious. Thank you, Kit. The area was well-kept, and she even helped me with the waffle maker. As someone who doesn't eat pork, I was hoping for a turkey or beef option for the sausage. That's my only gripe. One evening, I went to the lobby to grab some snacks and met Stephanie, I think that was her name was. We chatted for a bit, and she even suggested an ice cream cup snack, which was fantastic! Our conversation went so well. She was such a lovely person to talk with. The postcard with the QR code to tip the staff is a nice touch, and I made sure to tip everyone I met. I didn't see Stephanie on the list, though. Thanks to everyone for making my stay so enjoyable. Keep being such wonderful people!

I booked a room online through Priceline and paid fully in advance. When I tried to check in, I was…read moretold there is a $200 room deposit and they would charge me $55 per dog. I have two dogs so to check in, my $66 room was going to be nearly $400. I told them to keep the $66 and I walked away. The lobby looks really nice, but the location looks pretty sketchy and the policies are , probably because of the sketchy neighborhood. So honest people are paying a premium price to stay in a bad neighborhood. Makes no sense to me!

We reserved two rooms for our wedding guests and both sets of guests said they enjoyed their stay…read moreand felt welcome and very comfortable. They said the breakfast was lovely and Jackie accommodated their dietary needs. I found Jackie very pleasant to work with and I really appreciate that our guests were able to stay in the same place together.

A pleasant host, a lovely house, and lovely grounds. It's truly a B'n'B, so you get a delicious…read morebreakfast in the morning. It's a relaxing and leisurely place, and Jackie is an experienced host. There are rooms in the main house, a custom-built home on a large lot. There is also a private cottage in the garden. We called from the road, late, and Jackie graciously reserved a room in the main house (the cottage was not available, sadly) for our arrival. It was still early enough to have dinner, and Jackie's suggestions were the best. We woke up to a fine breakfast with eggs from Jackie's flock (not 5 or 6 hens, but dozens) and we walked the gardens and the chicken coop after breakfast. Best to stay a couple of days, or more, but you won't be disappointed by a brief overnight with breakfast.

Hubbs and I needed a safe, clean and affordable place to stay overnight while visiting family…read more Staff was very welcoming upon our 11PM check-in. Do not let the dated front office fool you! The rooms are newly remodeled with wood/laminate flooring, wood shutters and tile in the bathroom. Our small room was very clean and the bed, a pillow top mattress, was very comfortable. The bathroom sink is located outside of the bathroom in a nook and the bathroom itself was very clean! However, the bath towels were on the thin side and a tad small. The included breakfast (served from 6AM - 9AM) had very little to choose from, but I suppose that is to be expected for the price paid. There was cereal, danishes, donuts, etc. Do note, this location is next to the highway. The noise was not an issue for me, but it might be for light sleepers. Thank you, America's Best Inn & Suites! We will recommend and stay again.

We were around the area mountains and arrived to Merced around 8 pm…read more Looked for a place to sleep that won't hurt our budget too much. Got to this place, near the highway so it fit us great, not expensive and the rooms are beautiful and clean. Also, the woman in the front desk was very nice.

Worst. Stay. Ever. We tried to check in at 4:30, 1/2 an…read morehour after our anticipated arrival of 4:00 and 1 1/2 hours after the advertised check-in time of 3:00. The front desk was extremely short staffed with one person trying to check-in four parties, and the check in process took a long time, mainly spent waiting in line. Our room was not cleaned yet, so we went to an early dinner. When we came back after a leisurely meal, the room was ready but lacked a refrigerator, requiring us to move to a new room next door. My sister pulled the bedspread back, sat down, and immediately started itching. There were short black hairs all over the bottom sheet; my sister has long, blonde hair. We notified the front office, and they immediately sent housekeeping out to change the sheets. It took several hours for the room to cool down, even with the air conditioner cranked up as high as possible. The barn bathroom door did not close all the way, which was unfortunate as we had three people sharing the room. (We're sisters, but come on... some things are private.) Additionally this second room had no towels, and the bathtub was absolutely filthy with black marks all over the bottom sheet. There was no fire alarm in the room. I requested a call from the hotel manager as he/she was not available when we checked out. A woman called me later, saying she was a manager. She told me that our $120 stay would be refunded; (Unfortunately, I did not write down her name.) I also received an email from Kay Dhaliwal (Manager) which did not mention any refund but acknowledged my concerns and thanked me for my feedback. Days Inn did indeed refund me $120, but then charged me $120 TWICE on my card. Since I have nothing in writing documenting the promised refund from the property, I have no further recourse other than to leave reviews. I sent an email back to Ms. Dhaliwal requesting a follow up on the promised refund, but have not received any response. DO NOT RECOMMEND! DIRTY! Poor management and housekeeping!

As we were checking in, the lobby was very clean. Staff behind the counter presented very well and…read morethe whole process was smooth. We were towing a trailer and given permission to park along several spaces since they had many rooms empty for the night. Our room was quite clean. Nothing to report out of line. The worst of it was the air filter for the air conditioner smelled of cigarette smoke. Thankfully, we had a can of air freshener and just hosed it. Overall, the place wasn't bad. The people in the neighboring room left me wondering if they were trying to sell drugs out of the parking lot. Every time we stepped out, there was anywhere from one to three people at the back of their vehicle. Traffic noise wasn't bad. Actually, there was little to no freeway noise and it was far enough from the city Street that you didn't really hear much go by. Would I stay here again? Probably.