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    Pacific Eye Institute - Rancho Cucamonga

    2.6 (58 reviews)
    Closed Closed

    Services - Pacific Eye Institute - Rancho Cucamonga

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Laser vision correction

    Retinal imaging

    Pacific Eye Institute - Rancho Cucamonga Photos

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    1 month ago

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    3 months ago

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    5 months ago

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    3 months ago

    They won't honor your appointment! When you arrive, they'll tell you, "Sorry, we have to reschedule."

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    7 months ago

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    9 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    The appointment desk never answers the phone. Been trying for 3 days now, Ridiculous!!

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    2 years ago

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    Thank you for your kind feedback!

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    Ask the Community - Pacific Eye Institute - Rancho Cucamonga

    Review Highlights - Pacific Eye Institute - Rancho Cucamonga

    Bakhtiary examine me and prescribed drops and ointment which helped me recover quickly, I went back on Wednesday for a follow up visit, I was seen by Dr.

    Mentioned in 2 reviews

    Read more highlights

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    NVISION Eye Centers - Ontario

    NVISION Eye Centers - Ontario

    4.3
    (220 reviews)
    2.8 mi

    I had a consultation early Thursday, was able to get in for pre-op same day, and had surgery the…read morenext day! Absolutely unheard of, and if I had to guess, luck of timing! I was expecting to be scheduled a few weeks out, but glad I had the luck of the draw (i guess) lol. Fabulous staff, awesome doctor, Dr Pirnazar did my surgery and throughout, informed what was happening next, and what was to be expected. It made the understanding so easy, and kept me at peace. I'm now a ~week post-op, and very happy with the results. I have slight glare when looking at lights, but that can be expected. I'm following the drops as prescribed, and can notice every day improvement. I'm very happy with my decision, and would recommend it to anyone in fear, and anyone who's even remotely considered it, I held off for too long,. I opted for contoura which happens to be the latest and most advanced tech.

    Oh this place. Beware of the billing and medical nightmare you will have with this place. I…read morereceived bills for which my insurance had processed and sent me EOBs with member rates. The company/billing denied receiving EOBs from my insurance. I explained we paid copays and I am being billed non member rates and that these claims need to go to the secondary payor as well. They didn't have record of my copays, and denied getting EOBs. So, I emailed my EOBs over, my credit card receipts and they said they couldn't open the files (who can't open a PDF). So I sent them again and as screenshots, they denied receiving them. I sent my EOBs to the email they provided me 5 times. They said fax them (who faxes stuff in 2026?), so I went to my local FedEx, faxed them, they denied receiving them. After over a month of this, and even Aetna calling them (with me on the line), they continued to send me bills with non adjusted balances. I filed a complaint with the BBB. Two weeks later I get a call from someone named Melanie. She said she has "found" my EOBs and will work to get these all resolved and submitted claims to the secondary payor. She gave me her number to call her if I had any other issues with getting my refunds. This was back in December. It is now end of February and my primary insurance (Aetna) and my secondary insurance have paid these claims in full. I am owed a refund of my copays that I paid in the office. I called billing, they said they don't process refunds. I called the office, they said contact the business department but they don't have a number to give me, billing will have this. I called billing again, they said we can't give you a number, call the office again. I've left messages, asked for call backs, no one is calling me back. I called the number Melanie gave me and it goes to a visa call center. What in the world is wrong with the place!?? I have gotten no where. The doctor (Eric Areiter) wasn't even that great, my husband saw him a few times with no results, would have his appointment cancelled or passed onto an NP or PA and we have since gone somewhere else and have had his issues resolved. This place is awful. My billing issues are still not resolved.

    Photos
    Johnny Khoury, M.D.
    Johnny Khoury, M.D.
    NVISION Eye Centers - Ontario
    NVISION Eye Centers - Ontario

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    Haven Eye Institute

    Haven Eye Institute

    3.0
    (2 reviews)
    2.7 mi

    I recently saw Dr. Pham for an eye issue unrelated to the cataract surgery. To say that he…read moreaddressed my problem quickly and thoroughly is an understatement. Dr.Pham kept track of my treatment and stayed in communication with me until the issue was resolved. As ever, his staff was professional and courteous. I encourage anyone searching for a caring ophthalmologist to call Haven Eye Institute

    I brought my young daughter in for an eye exam for a second opinion. Unfortunately, our experience…read morewith the doctor was not a positive one. During the exam, I noticed the doctor was not very patient with my daughter. Her eyes had been dilated, which can already be uncomfortable and confusing for a child, and she was doing her best to follow instructions. At one point, the doctor grabbed and tilted her head with pressure while asking her to look at the light. My daughter kept saying she was trying to look, but her eyes were naturally moving due to the dilation. As a parent, it was clear she was becoming overwhelmed. I explained my concerns to the doctor and decided to end the appointment early because I did not want my daughter to leave with a negative experience in a medical setting. When I explained my concerns about how the appointment was being handled, the doctor responded by mentioning that he had not taken lunch yet, which felt irrelevant to the situation. Regardless of how busy a day may be, children deserve patience. Thank Hod my daughter can verbally express herself I can just imagine how children with disabilities are being treated. I believe pediatric patients require a gentle and understanding approach, especially during eye exams that can already feel intimidating.

    Pacific Eye Institute - Rancho Cucamonga - opthamalogists - Updated July 2026

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