We've had some issues with our heat pump, and today I have great hope that we are on our way to…read morefull resolution! Two of the most skilled, warm, and very clear technicians came to work to try to trace the problem: Jesus and Christian. They were so thorough and so patient, and we are very grateful for their excellent work. Thank you to Hassler for this wonderful team!

Made an appointment and then ... They didn't show up…read more Called almost 2 hours later telling me they were not going to make it, asking to re-schedule. Clearly I .... didn't

Technition - Dan Cook , very profestional, informative with fix solution recomendations , and…read morereasonable cost. Thank you, BelAire Enterprises Office staff comunication as good too

We called this company to find a leak in our irrigation that our gardeners couldn't find. They…read moreasked how big our leak was when we called and I told them- it's over 7000 gallons per month, costing me $100-200/mo with EBMUD. No one said anything about that being a "small" leak. When the guy got here he couldn't find the leak and said "oh that's too small to find" but they still charged me the full $645 anyway. When i called to discuss with them they said, well we were able to confirm it was in your irrigation. ??? Um, yes, we knew that. Then they said, oh you should've had your gardener cap the high pressure system first- again, no one told me this before the visit, or even during the visit. I told them I'd be happy to have my gardener cap it if they could come back, but they wanted to charge me for a second visit, so I said no way. Basically- if you're not losing over $300/month on your leak, these guys are not worth it and have some shady business practices :/

American Pride is the best you can ask for in HVAC repair and a company to rely on. They are…read morehonest and very knowledgeable. Roger has helped me on multiple occasions and I am always treated with respect and care. He treats your systems like they are his. Go nowhere else.

Roger and his company are amazing! I came home to my home being 83 degrees on a Saturday. As a dog…read moresitter with a husky in the home I had to have it fixed ASAP. Then to top off the day I had to run to the hospital for work and couldn't be home. Roger came over on his own and fixed my AC within the hour! Simply day saving work!!! He really knows what he's doing and is very nice!

Water in my kitchen sink started backing up. I tried the baking soda and vinegar trick. No good…read more Tried the plunger. Nope. Checked the P-trap under the sink. Yeah, no. I ran an auger down the drainpipe. Nothing. Time to call the professionals. Jorge came out on short notice and handled the issue quickly and professionally. He cleared the drain pipe with a Big-Boy auger and used a scope to inspect the area just to make sure. He was fast, courteous, and very easy to work with. I appreciate the prompt response and his professionalism. Jorge is a Superstar! The other positive reviews tell the story. If you need fast reliable plumbing help, contact J.J. Rooter & Plumbing.

I wish they had completed the job they started, fixed what they broke (our water main) and…read morecommunicated with us. Did I mention they splashed mud on the front of our house and didn't bother to rinse or wipe it off?

I called their business number listed here 2 days ago since they had very high ratings in Yelp…read more Spoke with Ken, the owner. Told him we have 2 outlets that wasn't working. He went through a couple of quick fixes on the phone which could save us some money. I told him we've done that already and we need an electrician to diagnose and fix the problem. He said it'll cost $335 to show up and if he is here over 2hrs, it will be an extra $169/hr. I said okay. Since he is highly rated, I didn't bother calling other electricians for more quotes. I normally get at least 3 then compare. Then he said his appts are 3wks away but has a cancellation for Saturday (today) at 11am. So I said sure and gave him our address and told him to call us when he's here cuz we have to buzz him in the security gate. He said our address is 5mins from his house so no problem. Long story short. He never showed up, no call -nothing! Wasted our time waiting. It is our rental property so I had to drive in before the appt, waited an hour after the appt then left. He may not have wanted to take the job cuz I got the sense that he wasn't enthused and quoted us his price for showing up. Or... he may have forgotten about the appt. Either way, he is the owner and there is no excuse for poor business practice. And for wasting my time I gave him one star since I can't give zero.

Ken has helped me with a slew of electrical projects lately:…read more 1. Installed a 200A panel 2. Laid underground conduit to our detached office / shed 3. Added a subpanel to the shed 4. Added light fixtures and outlets to the shed 5. Added a new dryer circuit and swapped out some interior lights in our house. All of the work has been excellent. Ken is thorough and detail oriented; he does not cut corners. He handled all the permits and has been very easy to work with. Before we started any projects or signed any contracts, Ken and I had a weeks-long conversation where he gave me advice about what was feasible and what was not, and helped me understand what would be required to do the work right. I highly recommend you reach out to Ken if you need electrical work done.

We used E&F for a bathroom remodel. They did a fantastic job on a job that was not easy. This…read morebathroom had not been remodeled in over 70 years. Yes, 70 years. Everything needed to be torn down and replaced. The wiring was old. The plumbing was leaking. And the flooring needed to be completely replaced. They produced an estimate. And came in on budget. They gave a time frame. And finished on time. I'm not sure what more you could want in a contractor. We will use them again!

The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!