I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

Had a great experience with Maid in Oahu. 3 ladies cleaned up Uncle's very dirty home!! They were…read moreon time and did a great job. Communication was on point. Even moved this around to take us sooner!! Highly recommend!! Sincerely Barbara Tamashiro

I used Maid in Oahu to handle the move-out cleaning. The cleaning company that I had used before…read morehad done a wonderful thorough job but were on a break. So, I read the reviews for Maid in Oahu and decided to try then. They did a great job communicating what they were able to do and what they were not able to do. Which is pretty straightforward. For example, they are not able to pull out an oven/refrigerator from the wall for cleaning. But if you can find someone to do this heavy work- they will clean the area. It's a liability issue I get it. But if you are not physically able to do this or if you don't have anyone else who can do this for you then you are just out of luck. So, if there are things that are required for a move out per your lease I recommend that you send them the move out cleaning requirements. They are very transparent about what they will/won't do an that is fair. Pricing and scheduling was set, confirmed and re-confirmed. Additionally, the confirmations etc. were verbal and in writing which was very helpful. All in all , I did receive my security deposit so I am content with the service.

I have nothing but good things to say about Pono Clean-Up Crew!…read more First off, when I sent my inquiry, Precious was so quick to respond, on top of her affordable prices. Booking Precious and her team was easy and they arrived right on time. I'm so happy they were able to squeeze me in on such notice (about 3-4 days) before I needed the cleaning done for moving out of my 865sqft 2bd2ba apartment. Precious and her team used magic or something to clean my whole apartment! I wish I took a before picture of the stove top, because you know how we all have that *one* favorite burner? Obv the bottom right one? I tried everything to get the bumpy stuff off of the glass stove top, but nothing worked... until Precious worked her magic :) If you need your apartment cleaned, or just any cleaning services, I highly recommend Pono Clean Up Crew! Kind, courteous, efficient, & affordable -- what more can you ask for in a team?! 15/10 would recommend.

Great service. They were on time and so nice. My house feels clean. I hope they can return to clean…read moremy house.

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

Kaui is amazing! She's super detailed and always accommodating to our requests and needs. Her…read moreprices are very reasonable and it's easy for us to request her monthly for cleaning maintenance. We so appreciate her and she makes our crazy lives so much more livable!

I don't know what they were experiencing at the time but I was very disappointed with the move-out…read morecleaning service I paid for my prior home. I was told it was because it was "a bad situation". Sure, I can understand that but if the work was going to be challenging, Kaui's Kleaners could have quoted me accordingly before accepting the project or just decline to do the work after evaluating what they saw on site better. What resulted was a frustrating waste of my time and an unprofessional job not worth the money I paid-- even with the "small" discount I received--no matter how they said they strove to do their best. It seems that the project had inadequate staffing (based on security camera footage of people coming and going to the house) and perhaps a lack of or distracted supervision based on what I came across when I inspected inside the house the next day. Why offer to return to "correct" the work after numerous discrepancies (basic, routine things that an experienced company should have spotted and taken care of) were brought to their attention after they said the job was completed and payment requested? Those should have been handled thoroughly the first time. For these reasons, I can't recommend this company. I already told Kaui that. This was the first time that the Yelp reviews failed me at a time when I really needed a job done well.

I've used Helping Hands 3x now, and I've been a happy customer each time, so much that I've decided…read moreto do a monthly subscription of their services I've recommended them to friends who said they would rate this company 1000/10 Thanks Dan for the great communication Thank you to the cleaners who do a great job.

Dan and team were very thorough and took their time to get to know exactly what I was looking for…read more I went with them because they do other things like errands or can sit with my 95 year old dad if needed - my dad is mobile and healthy- just could use some conversation. They do a monthly rate and it's fair. I did have to go through a few individuals til I found a fit for my needs but they were very attentive to my needs. I am hoping they will be a long term service. My person is friendly and pays attention to my notes - I would recommend you give them a try- they are willing to make sure you are happy.

I was very pleased. The response was quick and scheduling on short notice was extremely helpful…read more The price was fair compared to services I've used on the past and David was extremely professional and nice. I appreciated his aloha.

Scheduled to clean a property at 8am. They said it would take 3 hours. Waited 5 hours to hear back…read moreand heard nothing from them. Swung by the house and nothing was cleaned, no response from these people. I am selling this home and on a short deadline... unacceptable professionalism and I DO NOT recommend anyone use them u less you want your time wasted. Scammy and terrible professionalism by these people. Edit: they say I confirmed it when that is not true. They ignored my messages all day while I was waiting around. No response until this review was posted. You all see the screenshot. Be the judge. Good luck!