Better than a motel six. Many flaws but ok for short stay. Needs cosmetic overhaul on the walls. Blinds in front window. Able to see into room and the room is not dark. Terrible installation of AC read more

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First time staying here...the room is tiny!!! Waaay too small. The AC did not work well or make the tiny room cold enough. There is a big gap under the door. The tiny window next to the door seems unnecessary...it felt very unsafe/not secure. The door itself was so old and flimsy, not sturdy at all. I will not be staying again. The good thing is that parking for 1 vehicle is free, $10 per any other vehicle per night. The Chinese restaurant attached is not bad, but we only ate there once. They have a small store attached to the front desk so thats nice as well-they have microwavable foods and drinks and toiletries. read more

Listen. If you want a clean room to shower, change maybe go for a swim, this is the place. I had no issues. Check in was fast and pleasant, my room was clean with clean towels, a small fridge, microwave and shower amenities. The AC was wall mounted and the walls a bit dated. But I wasn't looking for a 5 star hotel at this 2 star price. It was exactly what I expected, and actually better than the reviews let on. You get exactly what you pay for, with a beautiful and sparkling pool, a restaurant/lounge onsite and friendly service, super close to the airport. I will definitely be using them again if I need to. read more

So far, i have spent a night here. Here is how it went! I arrived 2 and a half hours before checkin. They allowed me to keep my bag at the bell hop while i explored nearby area's. Headed Pearlridge Center for a while. Side note: uber from here to mall was like 13 bucks. mall to hotel was like 40! Came back to the hotel, checked in and everyone was all genuine smiles the entire time! EVERYONE exudes that... that... THAT ALOHA! there's no other word for it, honestly. The rooms are quaint but charming. You can find videos on youtube from other guest, and they are all pretty accurate. this is no 5- star ritz, but it's still very welcoming and enjoyable! Yes, they have a pool that's maintained. No hot tub, but it's Hawaii. You can do without a hot tub just fine The only thing that held back that last star is that the AC takes a bit to cool the room. Everything else is solid! First time traveling to the beautiful islands of Hawaii? Don't worry about packing the bathroom stuff and little travel things. Their general store has everything you'll need! from a rubber slippas to beach towels, snacks and even travel sized items, they got it here, so don't stress about the little things. Come out and enjoy! read more

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The good: It's close to the airport, and there's a free shuttle. The bad: The rooms are terrible. Mold or mildew in the shower, the A/C is loud and barely generate cool air, the staff barely seemed to care, though they appeared to try to be helpful. A text asked how things went, and yet did not respond. The faux concern was consistent with the overall unpleasant experience. read more

Pacific Marina Inn - Mold or mildew? - Hotels Near Me - Honolulu, Hawaii

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I paid about $200 just to stay at a place like this (one night). It was really a bad experience. We did get a ride from the airport which was very close (maybe even 6 min). The lady who picked us up was nice. The room was extremely small. The AC looked like it was gonna fall off. The AC made so much noise the whole time. The tv had no sound until you put it to 80. The vents looked nasty. There was definitely fire hazard how the wires were. The fridge didn't work. read more

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Have shuttle on time when we called. Never showed and we took a taxi for $20 after an hour wait. Upon arrival, even though we booked with Expedia, we were charged $117.95 more for the five days! Restaurant, go to China Lagoon. They don't actually have a restaurant but friendly smile and just about any drink. Room: Out-of-date and tiny for two. A/C worked but no daily housekeeping. Coffe served down stairs. They also have a small, damp laundry room. Fair job. $3 each load, card or quarters. Would we stay here again? NO! Two years ago they charged us for the week even though we had a legal issue on the Mainland. I tried to talk with on-site manager and to no avail... we lost that money. We stayed in the hopes we would get refunded or the same days they took from us. Don't trust them with money. Most of the staff were somewhat friendly and the not so friendly ones should get a different job. read more

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I once stayed there and detected a hidden camera behind a wall painting. Later, the painting was seen behind the front desk on the floor propped against a wall when I noticed it missing and reported it to the front desk. I don't know if they've changed their "surveillance" practices or not. Not staying there again. Invasion of privacy! read more

I've been staying here for years. My last trip was just a few weeks ago. I appreciate the fact that there is now a fence around the parking lot - a new addition since my last visit. Parking is tight, especially in the evening, but the front desk / security is willing to help find a space - even if it's at the restaurant. The front desk staff is friendly. The shower gets hot - the water pressure is very strong. The room is comfortable enough to get a decent night's sleep. There's always coffee in the lobby and the little hotel store ahas a variety of things available to eat/drink. You do have to pay cash/card as they will not allow you to charged to your room. Conveniently located close to the airport. read more

Pacific Marina Inn - Pacific Marina Hotel - Hotels Near Me - Honolulu, Hawaii

if u want to experience an 80 year old hotel 6 stay there and for sure do not book with Booking.com you can not get a refund for they have no phone number to call. this has been the worst two days of my life. we were evacuated from our town on the north shore and went there for they say pet friendly then you get there and they charge you 25.00 a day per dog and the 10.00 a day after that per dog. and when i said i was checking out a day early i was told to get ahold of my 3rd party booker ( booking ,. com ) no phone to call them so do not use either one in your travels you will be surely screwed. this place and the 3rd party sucks. jack Reid read more

Everything from the time I called in last minute check in date of and pet friendly! The hotel I believe have been at the lagoon For ages, passerby and going to the Chinese restaurant in the complex of the hotel. I decided to call on behalf of my 92 year old mom will not be able to away from home during the prepping of the fumigation. Luckily there was a large room availability for three adults and pets. I consulted with the staff about my situation of our capture of our ‍ a tall security man enters the convenience shop he helped us with getting a long stick to capture her to her cage. Hubby took her home. We spend our one night in comfort! The television we had no idea on how to change channels so we left on as is. To my surprise next morning I saw an oldie "The Monkees" 3-4 young lads that I was in their fan club in my junior high school years mid 60's! I'd like to go back again to stay to swim in their pool... staff all friendly and the bar lounge next to lobby awesome we had our happy hour welcome text message we went to have one drink before our dinner at our favorite Chinese restaurant. They also have an outdoor sitting area with a fireplace cozy quiet garden area. I highly recommend either short stay or transitional passengers from the airport they have their own vehicle to pick passengers. read more

Pacific Marina Inn - Outside of hotel yard ... - Hotels Near Me - Honolulu, Hawaii

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Just to clarify this is a motel not a hotel so policy's are different, please be aware before staying at this motel. I loaned my friend $300 to have a 2 night stay at this motel & at the last minute the employee won't let him stay without a credit card. I thought paying straight up cash there would be no issues, but no explanation given just need a credit card or you can't stay! wow so my friend ended up just getting his money back and finding a different hotel. I would not recommend pacific marina inn motel unless you do your research first. read more

Oh my, when booking at the last minute late in the evening, I was told they had a 4.9 rating. I needed something close / safe to Kaiser in Honolulu.. Well that was a bust. Room was terrible, sheets and towels had a dampness to them, needed MAJOR update, paint etc. Shower had about 5 long dark hairs in there, I had to take a cup of water to get rid of them. ick!!! bath floor was dirty, cocking around the sink, toilet gross and moldy, air conditioning was a wall unit, VERY old and loud. I will say the staff was very friendly and helpful... read more

This hotel is the worse I've been in... for the money it's not worthed. The AC is a window unit With a trash can outside, under the AC unit to catch dripping water. Be your own bellman, get your own bag, the only thing that's ok is probably the parking, compared to downtown Waikiki. The upgraded room is a joke... and the asking price? Don't go by the pictures online... what a mistake that is. This is a hotel that still has jalousie windows, circa 1950s... and the nearest anything is miles away. This is just us checked in. .. and we are here at 4 nights? The only thing is this weekend is the Honolulu marathon, expected over 35,000 runners... do not book this hotel based on the pictures online... it is nothing like that read more

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Jan 10 - 16, 2024. 2 twins. This is a 3 star hotel, my second time staying here. First time was in the early 2000s and I thought it was an ok stay back then. This time around, I made sure to be more observant and to take in the entire experience. Upon arrival, I went to check in and Filo helped me. Filo was informative and courteous, she made the checking in process so much easier! (I had 2 reservations and Filo made sure to note that I'd like to stay in the same room and also explained what I needed to do to make sure things went smoothly - I appreciated her help!). Our room was exactly as described on the website - small room with 2 twin beds and a bathroom. No frills. Although I wished they'd have put a sitting chair in the room for, you know, sitting. lol Parking is onsite and free! I'd advise that you do not stay out too late or you may find yourself looking for a parking spot - I found this out when my son and I returned after 10:30 pm and ended up having to park along the side of the building (with the help of hotel security, of course!) If this happens to you, make sure you go to the office so that the hotel staff or security can help you out. There is an onsite pool and it's beautiful, except it was open for a day or 2 during my 6 night stay. Why, I don't know and didn't ask because I didn't plan on using it. So, if the pool is important to you, ask about it. There is also a restaurant onsite, the Lagoon Chinese Restaurant, which I've heard (from locals) is good. There is also a bar but I didn't note the name. Overall, stay was good. Service was good (be nice to the cleaning staff and they'll return the favor!). In fact, every staff member I interacted with was nice and professional. Recommend? Yes, especially if you're looking for inexpensive accommodations. I used to live here and this hotel was in prime location, easy and fast to get anywhere - waikiki and East Honolulu, as well as the other side of the island, Waianae, etc. Also, I loved not having to pay $40 a night for parking as I did in Waikiki, or driving around in circles looking for parking. Return? Next time I'm in town, YES! read more

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Really big improvement. Staff here are very attentive to my requests housekeeping is very sweet. but I still would not want to bring my kids here. Good place to sleep when I'm too drunk to drive. read more

BLACK MOLD IN BATHROOMS!! When told guest relations I was told "Oh no, sorry. Want a shuttle to airport?" Doesn't look anything like pictures online, dirty and not worth the money. read more

We've stayed here lots of times before and those times were great BUT this recent stay was completely different. First, the room wasn't clean. The bathroom still had some sand in the tub (fine, we could look past that) but hair on the shower walls. Second, there was hair by the sink knobs. Lastly, the TV wasn't working and was stuck on "can't connect to internet". We called downstairs for help and they helped with the TV but the cleaning staff went home already. Then the next day, the TV went back to "can't connect to internet", we called for help again and the staff downstairs said we'd have to wait til after 9am for someone to help. When we checked out, we asked to be compensated for the troubles but couldn't get it resolved because no managers and supervisors were available. We checked out and called back - we spoke to a supervisor and emailed her our pictures of the room (per her request) and we were told she needed to show the manager. We haven't heard from her since and every time we call, there is no one available to give us an update. We liked this place due to the simplicity, free parking, and affordable rates but the service and unresolved issues this time has changed our minds. read more

I am very impressed with Pacific Marina Inn. The rooms are clean, cold, and neat. Pet friendly so if you have your furry loves with you, I highly recommend this place. Everyone just ooohed and aahhhed over my dog lol! There's a Chinese restaurant on the premises that has good food. The atmosphere and setting of the hotel is very homey and comfortable. Parking is also free so that's always a big plus for me! And lastly, the staff are an awesome bunch of people who are super friendly and always come through for whatever you may need. read more

Better than what I expected ! Pacific Marina Inn was my saving grace after an epic trial with Mokulele airlines. We were treated with genuine hospitality from pick up, check-in and check-out. All staff were all nice and honest. They may not have the best of the best facilities but they have everything you'll ever need. At the lobby, they offer free coffee for guests (which is a 5 star service), they also have mini grocery store that is open 24/7. Our room was ok (again, not 5-star) but it has TV, Wifi, microwave, fridge and the bathroom has all the sustainable amenities like lotion, body wash, shampoo etc. I am shocked to see that they have low stars but if you look into it; this place is worth it considering the price you'll pay. Better than other 3-star hotel brands for sure. Great job Pacific Marina Inn, you guys saved my 25th birthday. Thank you so much! read more

Pacific Marina Inn - Free lobby coffee - Hotels Near Me - Honolulu, Hawaii

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If I could give this place zero stars I would. First room still had body hair in the sheets. They moved me rooms and the next room was dirty, wires hanging out, peeling paint, dents in the walls and just overall in extremely poor condition. read more

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It's a no frills hotel close to the airport with a shuttle - exactly what I wanted. The lobby is nice and they have free coffee. The staff were friendly and the shuttle was prompt. Check-in was easy. Our room had two large beds, which was perfect for us and the kids. The rooms have definitely been there a long time, but they felt clean and were in decent shape. I'd stay here again. read more

This place is 5 min from Honolulu Airport with a free shuttle. They have excellent customer service. Our room was finished early for check-in. They have a fridge and microwave in the rooms. 20 min to Waikiki. Nice lagoon next to it. They also have a Chinese Restaurant and they serve Breakfast as well in the premises. read more

Pacific Marina Inn - They have a restaurant on property - Hotels Near Me - Honolulu, Hawaii

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I don't understand the negative reviews. I know this is not a four or five star hotel as soon as we roll up. Did the other reviewers expect that? We werent looking for that. We wanted an inexpensive room near the Lagoon area. I found the property to be very clean and efficient. Van driver, lobby staff were very pleasant. Lobby has coffee and tea service. Sure, no Earl Grey, just Lipton, but I'm grateful because it's included. My room is very small. It's really tiny comparatively. I imagine the building has been around since the 1940s or 50s. That's how tiny the room is. My room was aesthetcally simple, with coordinated colors and matching furniture, that looked a bit worn, but maintained. The bathoom was very clean, with white grout, fixtures that worked easily, hot water for a shower, and supplied with many paper cups, toilet paper, a hair dryer, and basics like soap and shampoo. I must repeat: it was CLEAN. The single glass (not jalousie style) window - which could have been from the 70s or even 60s - had NO DUST in the sills. There was NO DIRT in the corners of the room or bathroom and NO DUST on the furniture. There is a mini fridge, microwave and a flat screen TV (arent all TVs flat screen these days?). The hotel provides ice on request. There is no room service (duh). If you want room cleaning service, you have to call in the morning to have your room put on the schedule. Theres a lovely open-air pool and a charming green space with patio chairs and tables. The in-house Chinese restaurant is decent. So, I'm personally loving this place. Why not five stars? It's because service is limited: no cleaning service, no room service, the lounge area is closed; the sidewalks are cracked; older worn, furniture, and an in-wall a/c unit; the in-house Chinese restaurant is run like its in a garage with empty food crates stacked at its front door. Little details like that dull the shine a bit. But! with all that said: I'd still stay here again. Just a **lovely place for the price and location**. read more

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5/18/25 the woman at the front desk was very helpful. Great customer service all around for my trip. The place is not fancy but it has everything you need for a good price. Mahalo to the front desk and the handyman for your excellent customer service read more

It's definitely not worth the $180 I paid, but it was necessary since I was stuck at the airport. They have a $ 15$ daily fee, and the deposit it 100$. I'm not sure if it's for the day or total. The room is really small and you can hear everything. There are trucks backing in beeping all night. There aren't many free outlets, there are 2 on the clock and a few in the bathroom. I had a 7am flight, which I had a feeling I wouldn't make, so I was telling the counter that I may need to return, so I'm not checking out yet. After looking at me crazy and me asking if he's getting what I'm trying to convey with attitude, he said well leave the key. Its almost like they wanted me to check out even tho I might have needed to go back. They do have a shuttle, a restaurant on location (I didn't get to go), a store in the lobby, and a pool. Oh and good luck watching a whole episode of something. The cable sucks, but also cool each room has its own wifi. read more

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For a now frills hotel this place is great! The rates are reasonable the room was comfortable (the bed was like being on a cloud). The room was clean and cute and they provide toiletries too. I have to give this hotel 5 stars because after a ridiculously long travel day, our room was ready and waiting for us. Check-In process was smooth and the staff is filled with the aloha spirit. Lots of smiles and aloha here we will be back Octavia was our driver she was so sweet and was an excellent driver and full of jokes What a fabulous service to have shuttle to the airport and to have Octavia as a member of your team is plus read more

The Pacific Marina Inn is not pretending to be anything it isn't and if you do your research you'll know exactly to expect when walking in. Today I did just that, after a long work shift and an unexpectedly long meeting right after I walked in off the street for a bed to sleep in because I was not going to make it back to Waianae on the amount of sleep I had. The room was small but serviceable for my usage, be warned though, the mattress is like sleeping on a block of cheese. I did note that my front door did not seal all the way around but hey, research, I knew this was an old building. Where I was in 320 I didn't get a lot of road noise and I was able to sleep straight into my next shift as planned. Due to the onsite store and free bathroom soap this is a hotel you can walk into with no supplies, I had my small gym bag so for me it was perfect. My room was. . .clean enough, the elevator was a bit spooky though. I would stay here again for the same purpose, an inability to make it all the way to the west side, I might even consider a multi day stay. read more

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Solo traveller for Tripler Pediatric Orthopedics rotation. The value for military stay with "MIL" code is very good. The basic rooms would not be adequate for picky family. Located in industrial area and resort fee surprise on bill. Currently, there is construction for light rail and the adjacent Chinese restaurant is closed on Mondays. Lunch parking is busy for the popular restaurant. Wendy's and Taka's Box Lunch are across the freeway. The Keehi Lagoon Beach is behind the hotel with its accompanying issues. Airport shuttle is efficient, especially for late night arrivals. If minimal luggage, several blocks away is a city bus stop for TheBus Route 20 to Waikiki Beach and Downtown. . read more

Pacific Marina Inn - No Parking unless restaurant or hotel. Restaurant closed Mondays - Hotels Near Me - Honolulu, Hawaii

Perfect location near airport. The staff except male bus drive was friendly. There's a cute desk/work station in the lobby with outlets! Very helpful and free transportation to and from the airport. The rooms are not too bad they are a little dated but in good working condition. However, there was a dead cockroach on the wall near where luggage sits under air conditioning unit. Each room has its own air conditioning unit. Internet is available but very glitchy which is normal throughout the island. So do not expect super fast internet but at least you will have it!:) Better rates if you book from 3rd party apps vs their website. There is a little park walking distance from the hotel to enjoy in the mornings. I only stayed one night because it was perfect distance to the airport. read more

It's a horrible hotel. From the moment I walked up the big Polynesian woman was condescending and just throwing numbers at me to run up charges. The TV didn't work, the AC was so loud, when I called the front desk they said "we'll send some one down...never happened. Don't stay here!!! read more

To all those military folks out there coming to this place, highly recommend you all to stay away from this place. What they told you on the front desk is not when you check out. They will charge you extra fees jsut because they can. I don't want to be a blue falcon and screw the next group of soldiers coming to this place. Soifua read more

Staying Pacific. Marina inn excellent customer service eg. Gen and Tati..clean comfortable Rooms thank you so much Anna Collins. AUD read more

A cpmplete dump. Stay away!!!! And if you book through expedia or another third party they charge exorbitant fees almost doubling the cost if your stay. Worse experience ever. read more

I wanted an inexpensive, clean, cool and convenient room for just myself for a couple of nights sleep. Found it! Slept well. A/C worked like a champ. Bed was comfortable! Clean! Best snack shop of any hotel I ever stayed at. (Lots of convenience food). Room refrigerator kept things super cool. And I had a microwave. Lots of hot water. Check in folks are pleasant! Common areas show some thoughtful touches. Downsides: not much food (restaurants) nearby. Security lock missing. Needs repainting. Door gap at bottom is not acceptable; although I saw no insects. I'd stay again. Thanks. read more

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Their communication is absolutely abysmal. They are not my first choice to begin with as the property is outdated and very basic. Still I use them for time to time when the others are too high priced or full. But you get what you pay for. And from the look of the 2.5 star rating, they are not improving anytime soon. Pros Lower price Free parking Cons Room size Check in experience Noisy at night Pre pay policy unclear & inconvenient I could go on..... I came here with my 9 yr old daughter and her mom paid for our stay as a Father's Day present for both of us. My daughter wanted to experience how her dad works in Hawaii so I told her my Father's Day wish was to take her with me and so mom obliged. We have been with Expedia for 28 years and I am an elite member. I come to Hawaii at least once a month and so I spend a lot traveling along with my employees as I am a business owner here. Never have I experienced such a lack of communication and decency in a hotel staff as I did today. I had a clear reservation and a pre paid amount with a balance due of a few hundred dollars. My wife used her card on our Expedia account and pre paid the reservation as i do for the multiple staff I send here. (2 are staying here this visit outside my daughter and I) so I am bracing for impact when they get here as they will turn them away unless I show up at their registration as I paid for their hotel stay too. Why do I say that? Well at check in they insisted that even though the room was paid for ahead of time through our Expedia account their policy is they need the card holder present to process the WHOLE STAY! So DO NOT DO ANY PREPAYS HERE with family member cards as they will not honor them unless they are here. NOWHERE on their profile on Expedia does it say that. They will blame Expedia for all of this but it is their hotel profile right? I mean, they are the ones listed on the travel site. Surely they didn't just let Expedia take all of their info and post it up there without their involvement right? If my wife had paid the entire reservation with her card maybe it may or may not have been different. But I ended up paying 4k for a room for 10 days vs 2k that 1.8k was already pre paid. If it were just me I would just be like ok, I'll go somewhere else but I have my daughter here and that was so uncalled for. LISTEN HOTEL MANAGEMENT- not everyone has 4k at their disposal to accommodate your poor communication and lack of info at booking and check in. I'm lucky that I have that type of money available to me but what if a dad and his daughter didn't? Just oh well huh? That's our policy and go talk to Expedia! Well I did and they assured me my wife's money would be returned and it took 3 calls from Expedia to this hotel before they finally said something to that extent. Also, it is important to add I called the previous day before I checked in and inquired why when I booked out about two weeks prior to my arrival today the same room and stay was 1k cheaper?? I cancelled the booking and made a new one to save my family 1k! Could it be they didn't like that and this is why this happened? Very shady if you ask me. I will not be coming back here and I highly recommend not using this hotel unless you are prepared for this type of behavior. My best suggestion is always use your own card and do not pre pay or you will have the same experience I did. Hey, 3rd party travel services always require the booking party to be at the place of booking right? I mean if your company sends 5 employees to a hotel for a convention or work using the CEOs credit card the CEO needs to be there right? Give me a break! The whole reason 3rd party booking agents exist is for this reason. You will not see me or any of my employees again at this establishment and I pray you never get caught with your children in the cross hairs of this places poor behavior or ridged and poorly communicated policies. read more

If you value your sleep, I do not suggest staying here. At 3am you can hear the beeping of large trucks loading or moving. The rooms are small and the bed is less than comfortable. Instead of reading reviews, I decided to stay here for the "price". I booked through a third party for $150 and then had to pay an additional $20 upon arrival. Shady area in an industrial zone. The window doesn't blackout so it is difficult to sleep. Run down and. Not worth the price paid. Buyer's remorse read more

Leslie, the 'manager', was hostile to me...so was one of the maintenance people. Leslie is forcing me to be out of my room in 3 hours, knowing that I am disabled & in pain; The reason I'm leaving early is because I can't breathe from the cigarette smoke & the dirty vents here...I will be adding videos of how filthy this place is. There are huge water bugs here & many guests smoke where they're not supposed to. Tina was very friendly & a couple of the other staff members, but a few were intentionally rude for no reason. If you hate your life, maybe change something & don't take it out on the guests. The sink is clogged & leaking; Do I want to see the hostile maintenance guy again? Nope...I would rather check out than have people repairing a list of things that should have been repaired before I moved in...I value my privacy, but here, there has been NONE. There is construction going on next door. I had to clean the A/C filter, which was really fun to do within an hour of being in the room. I have everything I own with me & 3 hours to move while I'm limping around because Leslie won't make an exception & give me till 2, even though she knows the 2nd-hand smoke has made me ill...What a cruel woman; I know Karma always repays those who treat others with cruelty; When you suffer like I have, believe me, you will remember the people you've discarded like trash. read more

Book online, has discounts that are much cheaper then dropping in to pay. Staff is friendly and rooms are clean. Lots of construction going on but it's safe. read more

Staff was very very nice . The vents in the room did not look like they had been cleaned . I don't think the sheets we were given had been washed . House keeping never came around . We weren't giving a comforter but the air was on full blast all throughout the day (not the air conditioner , we turned that off) . The store downstairs was unreasonably expensive . Luckily everything is in a 10-15 minute radius to the hotel . I have a car because I live here but there is a shuttle for those who don't . The room key kept not working and we would stand outside and swipe it for about 20 minutes . idk if that was just our key though . read more

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