A long overdue review, but incredibly heartfelt and full of gratitude…read more When the market and rates were getting really tricky in 2023, Shannon and her awesome team helped us through a very tough time and difficult refinancing of our home so that we could buy out the other heir to the property. Not only did she help us save our home, she also helped us to consolidate our debts and make everything manageable. They never gave up on us and fought to make it all work out. We'll be forever grateful. Thank you Shannon! Thanks so much for you and your fabulous team!

Shannon and her team were amazing to work with! Shannon is so knowledgeable and she explained…read moreEVERYTHING we needed to know about the whole preapproval process AND mortgage lending process. She made sure we were understanding everything she explained to us and we never once felt left in the dark with the whole process. Shannon and her team were quick to respond, always kept us in the loop of everything, and made sure everything was done in a timely manner. They were always available to answer any questions that we had and they were very kind. Thank you Shannon, Lindsay, and Andrew for all of your help!

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

John and his whole team is "top notch", they fight for you until the job is done. John never gave…read moreup and kept on smiling through the tough of it. At the end of the day, everything came out smelling like roses! Could not have asked for a better experience. V&J Diaz hugs Mahalo!

Buying a home is a really huge decision that you never want to have to deal with on your own. Ben…read moreand his team at Aligned Mortgage made the process of owning a home easy, smooth, and not so scary. He was there every step of the way. He answered any questions we had. He explained the process and what to expect so we knew exactly what was going on. We are now first time homeowners! We couldn't have done it without Ben's help. I highly recommend Aligned Mortgage with your loan.

Super convenient that Aligned Mortgage has Continued Education for anyone that has a Realtors…read moreLicense. It is required that you earn a certain amount of credits to renew your license every other year. I was super stocked that I discovered this place, it is close to home, and I am not comfortable driving into town other than work. Classroom size is comfortable. It was not overly crowded, so everyone was able to sit comfortably. I guess I lucked out with the parking because there was lots available. I love it that I didn't need to look for street parking, they have their own private lot. Bathroom has a combination, and only 2 stalls but that wasn't a problem. This place is located next door to Zippy's in Waipio Gentry.

5/13/25 Not too often do I come to this branch for service…read morebut I would like to extend my gratitude to the assistance Vice president at this establishment. The woman today had assisted me with my transactions and provided both genuine care and support for my situation and time of need. She was very professional with my encounter. She is very patient and accommodated my every need. Most times, dealing with customer service, not to often can you talk with a stranger on a personal level as if I'm talking to a family and friend. This representative did just that and I applaud her for her efforts. Thank you again and hopefully other customers can also receive this type of service.

What a waste of time. Couldn't cash a check because I don't have a debit card. What kind of "bank"…read moreis this?

I have honestly not been using Yelp recently other than as a quick google source to see rates for…read morecheck up of the expected quality I am about to receive. Nevertheless, today after receiving an open arms, welcoming introduction to the meeting in this supposed to be quick get-to-know-each-other kind of relaxed meeting, I got to meet the legendary Jodie (and Geoff). I say legendary as I was seriously perplexed in all the positive analysis developed just from quick, focused, and efficient $$$ Jodie was able to jot down and calculate. Although I already have a house, I really feel like just a peon on this chess board of life. Thats why I do not see it anywhere close to the end of my story. I am currently 33 and genuinely not a subject matter expert in anything with mortgage, Jodie was able to translate my sloppy knowledge about mortgage processes and flip it into something I can easily understand. Likewise, she also provided me with not only one view, but actually a few different visions, but again this time with the realistic and workable matching information to my actual life/scenario rather than the poor information I sourced just from google ‍. The whole reason I took a few mins to seriously sit down and write this Yelp review was to display the equal level of respect Jodie and Geoff represented. They immediately displayed advanced subject matter expertise and soaring intellectual knowledge about the whole finance mortgage obstacles, and seriously held that standard throughout the meeting and the exact way all the way through the meeting and when we all parted ways. Seriously in the 1-2 hr meeting today, I went in there confident, but afterwards, the awe-inspired vibes and reality reassurance they both provided me gave me one of the best feelings/highs I've had in a very long time. Although I just met them, without Judie or Geoff needing to ask me to recommend them to others, I would in a heart beat share the knowledge they gave me and their contacts now to anyone who needs assistance with mortgage as I want all my friends, family or just anyone I know to surround themselves with the highest levels of respect and treatment as this will lead anybody trying to provide for their family the best they truly can do and show for their hard earned money. Respect and appreciation is all over this review but again from the bottom of my heart, my family thanks and appreciate this. Thank you.

We met Jodie through Team Lally, and I must say--it was an emotional journey, but overall, we're…read moreincredibly happy and grateful for the service we received. We worked closely with Jodie, Anna, Lisa, Kasie, and Jeannie throughout the entire process. They were all extremely knowledgeable, helpful, and dedicated--putting in long days and late nights to make sure everything went smoothly. While there were some stressful moments (through no fault of theirs), they guided us through every step and made sure we got exactly what we needed. We asked for so many estimates and had so many questions--and they handled it all like pros, never missing a beat. Thanks to their hard work, we were able to get to closing much faster than expected. Their attention to detail and commitment gave us complete confidence that not only would the job get done--but it would be done right. And that peace of mind means everything. I highly recommend Pacific Rim Mortgage to anyone and everyone. I would absolutely work with them again!

Dane at HI Velocity mortgage was a true pleasure to work with. It was clear from the beginning that…read morehe was knowledgeable in the industry, and worked with me to get the absolute best rate for my mortgage. In general, there's a lot of hoops to jump through in this process, but Dane was sure to make this as simple and as painless as possible. Very professional and communicative. I will without a doubt use Dane again in the future, and will refer him to anyone looking for a broker on Oahu. Thanks Dane!

Dane did a great job with my mortgage refi! He was a pleasure to work with and he made sure to…read moreanswer any and all questions that I had. I've even recommended him to a colleague of mine and she had a great refi experience as well. Thanks again Dane!

As first time homebuyers utilizing the VA Loan, Larry Gonzales and his outstanding team at Aligned…read moreMortgage Waipio helped us so much in a way that my Wife and I couldn't believe how easy it was to purchase our first home in Honolulu. Their guidance and support throughout the whole process until closing was AMAZING. We would highly recommend Larry and his team to anyone looking to buy their new home here in Hawaii.

From the owner: Larry is the top VA lender at Aligned Mortgage, the top VA lender in Hawaii, and prides himself on…read moreproviding quality, personable service with integrity and transparency in order to create the most pleasurable financing experience for his clients.

I was referred to Aloha Lending Services from a business friend to open a Home Equity Line of…read moreCredit (HELOC). She was very good at communicating information and my status. There was so much delays due to the amount of people trying to refi and buy homes in this house frenzy Hawaii is having. I was very upset at a point in time but it was from the other end of our HELOC transaction. Lauren was very good at making feel at ease. I was going to not continue due to the delay but like the saying goes, high risk high reward. What I was originally going to do was do a refinance on my condo but what happened was that I could get a lower rate and pay less fees at closing if I went with the HELOC route. I would also get to pay off my mortgage balance and SAVE a ton of money on interest! Living on this island you gotta be smart with your finances so I stayed the course and Lauren is still helpful with questions. Due to pandemic, in person visits were by appointment. Things may have changed but give her a call at Aloha Lending Services if you need her expertise.

Lauren helped me get on track financially a few years back. I had been struggling to make ends…read moremeet until I was introduced to 101 Financial. The year I started, I paid off all of my credit cards and put an extra $20k (approximately, on the low end) into my mortgage. Last year she helped me with a life insurance policy. I am covered in case of emergency as the policy has living benefits (I don't have to be dead to benefit from it), and if something should happen to me, I am confident that my kids will not be struggling to pay bills! She also helped me install a retirement plan and put me on to a program that made me lots of money last year.... Get to know her and find out what kind of magic she can work in your life! I refer everyone to this lady. She is so helpful with a huge, kind heart!!!

HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.