Always good service and family-like orientation Business friendly and looking forward to doing…read moremore business with them in the future.

I like how my paychecks come in 2 days early. My coworkers have other banks and they get it the…read moremorning of payday. Lol. Fees are pretty high ( over draft fees ) but it's cool. My bank I work for has their fees cheaper sooo that's a down side . Other then that if I compare central and the bank I work for , they both are pretty good and have different things I like that the other doesn't .

We've worked with Shannon and her amazing team for many years! Her genuine honest customer service…read moreis the superior! No BS, she clearly explains options, rates and helps you plan ahead. Her assistant Lindsay is easy and wonderful to work with. She did all the financial processing and kept me informed. I highly recommend Shannon and her team if you ever need home mortgage services.

They were so professional and caring! Very helpful and easy to work with! Totally would recommend…read moreto anyone that needs a trustworthy team!

What a process!!! We had a, "by the skin of our teeth" situation and I cannot emphasize enough how…read moregrateful we are for the amount of work and patience Daniel Relyea & Mimi Suemura did for us! They made us feel confident even though the wheels turning behind the scenes were sketchy regarding us qualifying and getting the deal done. So many little annoying details! We refinanced but also had to pay off a 6 figure heloc AND have a pretty big cash-out chunk in order to buy out a family member so to become the sole owners of our home of 28 years. Submitted everything to 1st lender thinking all T's were crossed and all I's were dotted, yet got a big fat no. Same with 2nd. 3rd lender, and Wa-La! 3x's a charm! Hopes and dreams CAN come true with consistent and persistent hard work AND quality help from an excellent team like the folks we found here at Hawaii Mortgage Experts! Use these guys, you'll be happy.

Aloha Team Freedom Mortgage!!…read more First off, give GOD all the glory and the praise he deserves for the opportunity that brought us together!! Thank you all (Trishia, Tony and those working behind the scenes) for providing me and my family with the utmost respect and support throughout our house hunting journey! We could've never accomplished this without your guidance, wisdom and the patience you all shown during this process Mostly to my brother Ben Cole (agent) of Home Smart Realestate (808) 798-5862, who's done an outstanding magnificent job of working side by side with me. Mahalo brother! I'm so thankful God prepared you for me, that led me to brother Tony and opened up the possibilities of me becoming, First Time Homeowner Words can't express enough how much thankful my family and I are for your Services rendered for us MAKING THIS PROCESS AS PAINLESS AND LESS STRESSFUL as can be!! Glory be to God and for your Team guiding us along the way May God continually to bless you all and those who you'll help in the present future! Again, Fa'afetai tele lava and Mahalo nui Johnny

I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!

If you are looking to buy or sell a home, Barb is truly the person you want by your side. We…read morehonestly could not have asked for a better person to guide our family through such an important and emotional process. From the very beginning, Barb made us feel like we were her only clients. She was always five steps ahead, always prepared, and somehow always had an answer before we even knew we had a question. We never felt lost, forgotten, or out of the loop for even a moment. What meant the most to us was knowing that Barb genuinely cared. We never felt like we were just another transaction. She went above and beyond for our family in more ways than we could ever list. From day one, we felt that she had our backs--and she proved it over and over again. One moment that really stands out happened the day before our final walkthrough. We had an issue with our hot tub, and Barb immediately jumped into action. Within an hour, she had someone at our house, and the problem was fixed that same day. Our walkthrough went perfectly, and we closed on our home the very next day. That was just one of what feels like a hundred things she did for us. Her communication was truly incredible. We never had to wonder what was happening or what came next because Barb was always keeping us informed and prepared. She did what she said she would do, and she did it without hesitation. Knowing we could completely trust her took so much stress out of the process. Buying or selling a home can be overwhelming, but Barb made us feel supported, protected, and cared for every step of the way. We are incredibly grateful for everything she did for our family and would recommend her from the bottom of our hearts to anyone looking to buy or sell a home. Thank you, Barb, for everything. We will always be grateful that you were the one who stood beside us through it all!

Barbara helped us sell our first home back in 2021, and when we moved back home to Hawaii in 2024,…read moreshe was right there by our side helping us find a place to call home again. My husband and I were searching for a home where our family of six could truly grow. We knew we didn't want a cookie-cutter house, high HOA fees, or something far away from everything. We wanted a place we could make our own and have room to expand over time. We know we weren't always the easiest clients, but Barbara stuck with us through every step of the process. After looking at countless homes, getting outbid, backing out of escrow, and honestly feeling discouraged about whether buying in Hawaii was even possible for us, Barbara never gave up. With so much patience, hard work, and encouragement, she suggested we take a look at a home that wasn't even on our radar. The moment we walked in, we just knew. A gem like that doesn't stay on the market for long, and somehow, it became ours. Over the years, Barbara has watched our family grow and has truly become like an aunty to our kids. We're beyond grateful for everything she's done for our family and will recommend her.

Please do not use this company as your rental/property management company…read more I spoke with the broker in charge, Doug Davis of Caron B Realty, asking for a copy of an addenda to a rental contract that is dated August 2019. I have the entire packet minus one document. I was told they did not have that addenda (Property Condition Report) in their files. Because too many years have gone by and they do not keep documents for that long. What??? How can a RE company not keep records? It has only been 4 years. Mr. Davis then proceeded to tell me I lost the property condition report. Okay, Mr. Davis please send me a copy, from your records, to complete my files as I originally requested. Here is the real kicker...the residential rental agreement packet with all the addenda was reviewed and signed off by Mr. Doug Davis. Such a disappointment...

I was at a crossroads regarding a property and asked for their advice on it. Caron and staff were…read morevery generous offering ideas, alternatives and actual ballpark prices. I received a folder with printouts of info on my property and with surrounding neighbor properties. I was extremely impressed. They also handle rental management, too. Although I did not sell the property, the attitude and complimentary information helped me feel good about this one decision for now and will consider them if I plan on doing any future real estate plans. They are a husband and wife company with a fellow team of realtors. The reason I first picked them was that I noticed a lot of their property for sale signs where I go and what improvements they did to those properties. I knew they had experience in selling residential houses which was my need.

This review is to state a violation of the landlord/tenant code when Tom Mukai, a realtor for…read moreLocations LLC, entered my rental unit. I was not informed nor was I never notified from my landlord Gavin Baer, also a agent from Locations LLC, that Tom Mukai had obtained a spare key and was entering my apartment without my knowledge. On June 15, 2026, I received a 45 day vacate notice from my landlord Gavin Baer citing that the owner needed the unit for a family emergency. Later I found out that my family was being vacated because the owner was listing his apartment for sale. The 45 day vacate notice gives me until August 15 to completely vacate the Unit. One of the conditions in the rental agreement is to have the apartment cleaned by a professional cleaner. I had a cleaner scheduled for July 31, 2026, at 9am but there was a miscommunication between the cleaning team. My final inspection was also scheduled on the 31st at 130pm but needed to be rescheduled due to the cleaners not showing up. I contacted my landlord and informed him of the problem and asked if I could schedule the final inspection on August 1st. Gavin Baer told me that he was busy that day but really needed to pick up the keys from me so another agent could take photos for a listing. Gavin stated that he was going to call me back and either schedule the picking up of the keys on Sunday Aug 2nd or Monday Aug 3rd however I never received a call from Gavin. On July 31, 2026, at around 330pm I received a call from the cleaners, who was supposed to clean the unit at 9am. The cleaners apologized for not showing up and not returning my calls and wanted to make things right. They showed up around 415pm and started cleaning the unit. I stayed at the unit and assisted with the clean up. I later removed the window screens and went down to the parking structure to wash the screens. When I returned to the apartment at around 348pm, I found a realtor named Tom Mukai standing inside of my unit while the cleaners was cleaning my apartment. I asked Tom Mukai what are you doing in my unit and he stated that he picked up the spare keys from Gavin Baer. Tom Mukai stated that he was there to take photos of the apartment for his listing. I told Tom Mukai that you are not supposed to be in the unit and Tom stated that my lease agreement ended on July 31, 2026. I told Tom Mukai that my lease agreement is still valid until August 15, 2026, and that I still have all the keys. Tom Mukai kept saying "what's the big deal, it's not a big deal". I told Tom Mukai that you just violated the landlord/tenant code and I immediately called Gavin Baer to inform him of the situation. While talking to Gavin Baer via speakerphone Gavin Baer admitted to giving Tom Mukai the spare keys but stated that he did not know that Tom Mukai would go to the apartment. I was fortunate to have the cleaners as witnesses to the whole incident and called 911 to document this incident in a police report. I also sent Gavin Baer an email stating what occurred and he acknowledged the events that took place however I never received an apology from Gavin Baer or Tom Mukai. Gavin Baer also informed me that I did not have to be present for the final inspection and gave me instructions to lock all of the keys and clickers in the apartment. After the cleaners was completed on the 31st I took photos of the unit and locked the doors. My wife and I have been renting the unit for 6 years and has never missed a payment. We raised two of our children in that unit and was expecting our third child to also be raised in that unit until the 45 day vacate notice was given.

Ms. Shiho Wang is a great asset for Locations LLC, I feel so fortunate to have Shiho as my realtor…read more Shiho provided excellent service from the first contact and continues to provide help when I need anything. Shiho truly goes above and beyond, she is knowledgeable, always quick to respond, is proactive, kind, helpful and personable. Shiho Wang gets the job done with skilled efficiency. I am very happy having received Top Notch service from Realtor Shiho Wang with Locations LLC and I will be recommending her to friends and family.

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.