A long overdue review, but incredibly heartfelt and full of gratitude…read more When the market and rates were getting really tricky in 2023, Shannon and her awesome team helped us through a very tough time and difficult refinancing of our home so that we could buy out the other heir to the property. Not only did she help us save our home, she also helped us to consolidate our debts and make everything manageable. They never gave up on us and fought to make it all work out. We'll be forever grateful. Thank you Shannon! Thanks so much for you and your fabulous team!

Shannon and her team were amazing to work with! Shannon is so knowledgeable and she explained…read moreEVERYTHING we needed to know about the whole preapproval process AND mortgage lending process. She made sure we were understanding everything she explained to us and we never once felt left in the dark with the whole process. Shannon and her team were quick to respond, always kept us in the loop of everything, and made sure everything was done in a timely manner. They were always available to answer any questions that we had and they were very kind. Thank you Shannon, Lindsay, and Andrew for all of your help!

I worked with Duncan at Infinite Financial on a complex investment property refinance in Hawaii…read more The building has many complications and nuances such that most traditional lenders will not want to finance it. So it was crucial to work with the right person who had all the necessary expertise, local knowledge, and persistence to find a solution. Duncan found the right lender for my situation, and did an excellent job coordinating across multiple parties (lender, escrow, borrower). Throughout the process, Duncan was consistently available, responsive, and transparent. He kept me informed at every step and made sure I wasn't charged for anything I shouldn't have been paying for, and kept the deal moving on time-sensitive deadlines. Whether you're dealing a straightforward or a complicated financing situation, I'd strongly recommend Duncan and his team.

Having trouble finding a lender? Fret no more. Infinite Financial is there to help you…read more Two lending companies immediately approved my husband and me until we encountered a roadblock. And that roadblock was an insurance issue. Many lenders are not approving loans for condos in Hawaii if the building is underinsured. Some lenders are refusing loans unless the building has 100% replacement cost coverage.  I found Infinite Financial online. It caught my attention after reading several reviews about the company. Maintaining a perfect score of 5 since 2019 intrigued and motivated me to dig deeper into Infinite Financial. The owner of the company is Duncan Hsia. After I read his impressive resume, a graduate of University of Pennsylvania and attended Wharton College (Wow!), I knew he would be able to help us. And he did! When loan officers told me that no lending company would approve our loan due to the insurance requirement, Duncan came to the rescue. With his expertise and knowledge, we were able to purchase our dream condo. If you're looking for a knowledgeable, trustworthy, and supportive mortgage broker, look no more, Duncan is the one! Kudos to Duncan and his team.

Working with McKay was genuinely one of the best parts of our home-buying experience. From day one,…read morehe was responsive, patient, and incredibly knowledgeable. He broke everything down in a clear, stress-free way and never made us feel rushed or pressured. Every question--big or small--was answered quickly and with total transparency. What really set McKay apart was how proactive he was. He stayed ahead of every deadline, kept us updated at each stage, and made sure we felt confident in every decision. His professionalism, attention to detail, and calm, friendly attitude made the entire process smooth and surprisingly enjoyable. If you're looking for a lender who truly cares, communicates well, and delivers outstanding service, McKay is the one you want in your corner. We couldn't recommend him more highly!

McKay is the best! I was referred to him by a mutual friend, and he was extremely responsive,…read moreinformative, and personable. I felt like I was in good hands with McKay the entire process of searching for my home (which took over 8 months). He was available whenever I needed to offer on property, and he was extremely quick and efficient. He's also very communicative, which was awesome!!! Super appreciative of all his hard work and I'll be referring him to anyone who needs help with their mortgages!

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

John and his whole team is "top notch", they fight for you until the job is done. John never gave…read moreup and kept on smiling through the tough of it. At the end of the day, everything came out smelling like roses! Could not have asked for a better experience. V&J Diaz hugs Mahalo!

Wow, I can't believe we closed on my new Condominium in 24 days. I contacted Duncan, Ian and my…read morerealtor Chase some time last year when I wasn't on island yet about possibly buying a home in Hawaii. This was my first home since I've been active duty Military. From what I understand, the VA usually takes a while to process home loans. However, these guys did such an amazing job answering all my newbie questions and explaining what to do and expect next in detail. Communicating important information between 4 people who've never met each other except through Phone text/ voice and emails was flawless. I highly recommend this amazing team to anyone looking to purchase a home here in beautiful Hawaii. Very understanding and easy to work with. Thank you Chase, Duncan and Ian for all your hard work. I really appreciate it.

What can I say, Ian is life saver. I was down but he lift me up. Before him, major bank in Hawaii…read moredenied my request for Refinance but as a last resort, from Yelp to found him in the great rating. So, I called him and telling him about my experience with the refinance with the major bank that did not go through. Ian was very good listener and he guide me through the refinance process which approved in less than a month. If you thinking of refinance, please talk to him first. Thank you Ian for your professionalism.

Literally the best home buying experience we've had thanks to Bobby and his team. After working…read morewith them, I'll never use another mortgage broker again. It felt like Bobby did all the leg work for us. Months after our purchase he even reached out to me for a refinance opportunity that cut down my rate dramatically. You can tell he actually cares about his customers and their families. A legit 5 star company.

Purchasing our first single-family home was a huge next step for us, and we honestly felt…read morecompletely lost at the beginning of the process. From day one, Bradley, along with our realtor, guided us every step of the way and made what felt overwhelming feel manageable and clear. He took the time to run numbers, explain scenarios, and lay out all of our options so we could make informed decisions that felt right for us. He truly did all the legwork, allowing us to focus on reviewing and signing paperwork with confidence. His office was equally wonderful--communication was seamless, emails were prompt, and every question or follow-up was handled quickly and thoroughly. We were especially grateful for his flexibility and dedication. He even met with us on Christmas Eve to sign paperwork, which we deeply appreciated, and despite the busyness of the holiday season, he consistently kept us updated on the status of everything. Beyond his expertise, he is incredibly friendly, personable, and easy to work with. We felt supported from beginning to end and couldn't have asked for a better experience. We highly recommend his services to anyone navigating the home-buying process.

I am so pleased and honored to be able to write this testimonial.  From the moment I received a…read morecall from Maryann Salt, until the very end where everything was completed with Lina Denton...I have received excellent communication and customer service, and more importantly, our loan approval!  Let's just say that I know that we were not an easy client, since we're business owners, and have other existing debts.  In fact, we did try to approach other local lenders such as Finance Factors, and other local banks that we bank with...and they could not make the numbers work or just did not have the faith in us.  It was obvious that we have the income that should have qualified us for our loan request, but for some reason or another, those other financial institutions did not assist us.  But what I always truly believe, is that everything happens for a (good) reason.  And to be honest, I am super grateful to have gone through this journey with Myers Capital, and specifically Lina Denton.  She has always been so thorough, quick and communicative.  And that only inspired me to ensure that I got whatever she needed from us, also within the same day.  So together we were able to cross the finish line.  But honestly I also have to thank Mr. Myers...since it was he that initially read my plea of help when I was searching for a local lender, and he reached out to Maryann to give us a call right away.  We will forever be grateful to Myers Capital and their team!  I 100% recommend them for everyone's lending needs in Hawai'i.  What makes them better than just going to one financial institution - they work with multiple lenders here and on the mainland, until they find the best lender for your needs.

The process was painless, effortless, and so sooth that it could not have been more professional…read more Everyone was professional, efficient and friendly making it a joy to complete.

Wayde helped us purchase our home as first-time home owners and we're so grateful for his support…read more We interviewed several brokers/lenders before deciding to move forward with Wayde as he had prior experience working with first-time home owners, was extremely knowledgeable of the market, and reassured us he would be available every step of the way. Everything Wayde said was true: he was available at odd hours, worked with us on our timeline (which was much faster than usual), and made sure we were also doing our jobs to stay on track. We're so grateful to have had Wayde partner with us during our first home-buying process!

Loan officer Wayde did a fantastic job getting us a mortgage with a decent rate considering…read moreinterest rates are pretty high. He was always available to answer our questions throughout the day quickly. Wayde has many years of experience and can assist anyone who needs help getting a loan fast. Thank you Wayde for helping us!

I am a first time homeowner in Hawaii, and a big reason why goes to Everett Arakawa over at…read moreSmartMoney. While shopping for lenders, I found Everett & SmartMoney to be the brokerage that offered the best rate and loan option for my particular situation that no other lender could offer. I even had an executive at a local bank here in Hawaii shocked by what Everett & SmartMoney offered me, as their own bank couldn't even match that rate. Throughout the entire process, Everett answered my calls and texts and was very thorough in explaining my options. Being a first time homeowner, a lot of this was new information, however he was great in taking it step by step and explaining everything. It felt like he works 24/7 by how fast he answered my questions, which I really value a lot. A big reason for my unwillingness to own a home after all these years was the fear of how much it costs. Everett did a great job in keeping my monthly payment down to where I won't have to worry financially or live paycheck-to-paycheck. I can gladly say if I was to buy another home or refinance, Everett will for sure be my go-to guy.

My family and I recently closed on our new home, and we couldn't have done it without the amazing…read moreteam at Smart Money Hawaiʻi. A huge mahalo to Huyen and Will for guiding us through every step of the mortgage process. Buying a home can be overwhelming, especially with multiple family members involved, but they made everything feel manageable. They were always available to answer our questions, explain the next steps, and keep us updated throughout the process. What stood out most was how much they genuinely cared. We never felt like just another transaction--they took the time to understand our situation and worked hard to help us reach the finish line. Thanks to their dedication and expertise, we were able to close quickly and smoothly.

I would highly recommend working with PRMI. While buying our home, Nelson and Lorelei were…read moreflexible, accommodating and all with a positive attitude that helped us tremendously through this very daunting process. Thank you!!!

I highly recommend Jared and Primary Residential! I was a first time homebuyer and new to the…read moreisland, but I did my homework and know that Jared is the best! Primary Residential was one of 10 companies I considered, but after researching and conducting interviews (both phone and in-person), I narrowed it down to 3 companies. They were all very professional and experienced. What led me to Jared as the obvious choice was the combination of rates and lender credits that blew everyone else out of the water. Throughout all stages of the process, Jared was extremely professional and friendly, and always willing to meet up or explain certain processes. He made a potentially overwhelming and confusing process into something painless and efficient. Because of him, I was able to speed up the normal closing timeline from 50 to 35 days, allowing me to move in sooner! He consistently responded to emails or voicemails within the hour, which I really appreciated. Even 4 weeks after closing, he's still answering my questions as fast as ever. Jared helped me decide when to lock in a rate (since rates fluctuate daily), and thanks to him, I got the lowest rate available within the 3 week window I had; the final closing costs were very close to the originally estimated closing costs, but lender credits were better than originally estimated, meaning I walked away with an excellent deal. Again, I highly recommend Jared!