Pacific Public Safety & Communications

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Officer J.

16 years ago

I am not usually one to take the time to warn consumers of horrific experiences however I will make an exception to my rule for this business. My agency did employ Pacific Public Safety and Communications (Warrenton OR) in the past to help with our communication needs. To say the least he in NO WAY HAS A CLUE WHAT HE IS DOING!!!! In a industry where communication is a matter of life and death, I would rather rely on a can and string before I would use anything that came from this business. We finally switched to a new vendor and have been thrilled with the service we have gotten. They have fixed the issues with the radio's and it has never worked better! Please do yourself a favor and NEVER go to this business for help. Officer "J" read more

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More info about Pacific Public Safety & Communications

2395 SE Dolphin Ave
Warrenton, OR 97146
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(503) 861-9288
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T-Mobile Authorized Retailer

One of the well staffed, professional and friendly T-MOBILE store we have ever been to!!!!…read more Jay was knowledgeable and so helpful. I was in and out in no time getting a replacement glass screen, and it was in stock......... Thank you

I went in for a simple phone upgrade. The process took several hours which included a 45 minute…read moredata transfer but most of the time was spent waiting. The employee helping me was new, so he had a lot of difficulty knowing what products they stock and sell or how to process transactions. What was worse was him running back and forth to the back office to his manager every time either he or I had a question; sometimes disappearing mid-transaction for 10 minutes at a time while I stood there doing nothing. The manager did come out to check his work and try to upsell products I don't want to pay for a couple times. It was quite clear that i had a major role participating in the training process. Once we finished the data transfer, I was told we were done and walked out of the store with my new phone and drove home, 45 minutes away. I realized once there and I began to register the new phone on the network that I didn't get the retail box or the contents within, including all the required codes that are needed to register on the T-mobile network. I immediately called the store to verify it was still there and let them know that I wanted it. I was told over the phone that there was no problem. They had it. It would be there for me to pick up whenever I could get back. Yes, another 90 minute round trip drive to Warrenton and back. Tally-ho! I did find what I needed to get the new phone functioning actually in the phone settings which was nice. Now I know. Regardless, I want the entire package I purchased including the box which absolutely has value especially later when and if I try and resell or disposition the product. I drive back to the store the following morning only to find out once there that they shredded my box because "a thief can use the codes to hack my phone". "We aren't allowed to retain the packaging." So much for it being there for me. OK, simple fix, no problem, I offered to return the phone I bought the day before, and exchange it for one complete in it's retail box. Nope, think again, now they want a $70 restocking fee even though they were the root cause by destroying the personal property of a customer. Not gonna happen. And, it wasn't like they couldn't have contacted me before destroying my property. They have had my phone number for over 20 years. Short story shorter, I walked away, angry and upset that I put so much effort into this failed project. Then to get bullied over every aspect of trying to buy an expensive phone. I had to contact corporate to do a proper swap which surprisingly includes the return of product "in its original packaging". I got them to cover the fee under the circumstances and send me a replacement though, as they were just as surprised as I was that the store did this to me. Corporate is filing a complaint against the store, swapping the phone and covering the restocking fee. I will never try this again in the store. In any case. DO NOT GO TO THIS STORE if there is any other option. Buy products direct from the web store. You'll thank me later. Its just not worth dealing with them. Also, for the record, the new person helping me deserves credit for what he did. He was set up to fail by his management. No one could have performed better under the circumstances. I hope his management doesn't scapegoat this young man. A little mentoring would have been epic. T-mobile is generally a good company. I have friends who work there. They corrected the problem satisfactorily. My time and effort is sunk though and I'm still not done. I expect better from them and I know they do to. This was an awful experience that didn't need to be.

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Verizon

Matteus did an outstanding job getting our account sorted out and added the 4th line back to our…read morephone plan. This was a lengthy process for Matteus but he was so professional and kind. Highly recommend this location.

David Smith was amazing. He helped us with the best cell phone data plan and phones. He was very…read moreknowledgeable and pleasant to work with. David's dedication to his job was topnotch, making sure that everything was right. We feel blessed David was the rep we got to work with.

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Wow! That kid was GREAT!!

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AT&T Store

2.8

(13 reviews)

2.0 mi

In the thirteen years that I've been with AT&T, I am not sure that I could say that I have…read moreparticularly enjoyed having to go to one of their locations to resolve an issue--until now! I was greeted right away by two wonderful women who spent about an hour with me helping add a phone to my line, pick out the phone and accessories, and ensuring that I got the phone number that I wanted (I'm a little picky when it comes to having a good phone number). Not only was it an effortless process, it was fun. Thank you Jadelynn and Tami for your help. You were both amazing!

Last week my husband bought an iPhone 8 here & was told to "stop back in with any…read morequestions/concerns". Today we did just that. We were the only customers in the store. A man we later learned was "Bryan" sat at a table playing a game on his cell. He eventually said "Yes?" My husband tried to ask a question- was cut off "that's not our deal- you have to figure it out using your home computer". No eye contact. But switched from playing his game to picking up kinda shuffling a stack of note pads. I asked his name- "Bryan". I asked directly if he would explain an AT&T issue= "We don't do that here". My husband asked about a case- & Bryan pointed to a wall of cases. I said "No thanks". We're taking our business elsewhere. If there was a "zero" rating this jerk would get it.

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Spectrum

2.0

(11 reviews)

0.7 mi

This review is specifically about the Spectrum Store in Warrenton. We've had more than one…read moredisappointing outcome trying to work with them. On one occasion we went in to switch our existing phones from a different carrier and also get Spectrum internet at our home, which would get us the bundle price. I first asked the guy to check our phones' compatibility but he wanted to go through a whole process and only at the end would he do that - so after a bunch of time wasted to get everything set up, he got a "not compatible" from our phones - or so he said. We cancelled the request, went home, called Spectrum's toll-free number and they did it all without fuss including the phones which, lo and behold, were compatible (as I knew they would be). More recently we went in with a relative to buy her a new phone and switch her existing number from a different carrier to Spectrum. We had the transfer PIN but the store clerk couldn't get it to take, so we tried again while at the store but still no luck, so he gave us a different phone number. We went home, called Spectrum, the agent fixed it and got us back the # we wanted with no issues. Bottom line, too many fails trying to do business at the local store - which is disappointing as we would like to have a local place to go for help.

1st of all, I am not a Spectrum customer. Diana & Kevin helped me today. (Main kudos to Diana) A…read morefriend gave me 2 of their old phones that were on a Spectrum plan. Diana had helped her to unlock them so they would be available on my carrier. Well, I had been as frustrated as crap because the one phone I wanted service on just would not activate. The other phone, I couldn't even get past the very 1st screen. (And I'm not technically illiterate, I've successfully done this a few times!) So, the 1st phone, they couldn't figure it out either. The 2nd phone, that I couldn't get anywhere on, Diana did the thing that worked! Yay! And I am NOT even a Spectrum customer. I'll work with my provider about the issue on their end with the other phone. Thank you both, as well as the store manager who didn't raise any fuss for them helping a non customer.

Cricket Wireless Authorized Retailer

5.0

(1 review)

1.8 mi

The entire repair went so good and so completely resolved and I know they did many hours of…read morediagnostics that was not included in the final repair bill the shop foreman finally stepped in and the technitions with him had to of.been challenged with this very difficult problem because of the team tenacity they solved the issue relentlessly working to the end Then they even washed the truck I'm really glad and sad to have been such a problem but then Chris told me it's what they live.for

Consumer Cellular

I traded in my old phone for a new phone. Up front I paid the first payment and all of the taxes…read moreand fees, came up to a little over $100 (this did not include my monthly payment for service). When I received the first bill after trade in I discovered some charges I didn't expect. The bill showed that I owed $117.76 before credits. I called Consumer Cellular and talked to a very nice young man, however the young man didn't understand the bill himself so he kept putting me on hold to talk to a third party (I didn't mind holding either). After all was said and done the $60 charge for surcharges and fees was actually 2 months of easy pay plan debit. Instead of using my phone trade in credit against the remaining balance owed, they charged me two months of payments for the phone on the invoice. That is what brought the total bill before credits to $117.76. I don't know about anyone else, but when I see a charge that is before credits, I think, "Oh no! How can I pay this bill next month when there won't be any credits?" I would like for anyone with Consumer Cellular to pay attention to their bill received after the trade in credit is received. Consumer Cellular billing is extremely convoluted.

I have been with consumer cellular for over 7 years. I have even told people about the great…read moreservice. 1) They say you get a discount if you're a mbr of AARP. The savings (I just discovered) is $1.00 a month. AARP is $16.00 a year. NO savings at all! 2) I just bought a new phone and a screen protector. The screen protector I received is flawed. They do not do refunds for those. I paid $21.00 for it - thinking they would have a higher quality product. I was wrong. Do not purchase this unless you go to astore and have them put it on before you purchase it and see that it works. I will not be giving them a good review going forward. I'm very disappointed. Shame on you Consumer Cellular.

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Hello Doe

Such a cute, trendy shop! Visiting town and stumbled upon this shop. They offer a wide selection…read morefrom candles/knick knacks to vinyls to clothing. Highly recommend stopping by!

Have gone by 2 times on my visit and they haven't been open. And just now google says they are open…read morebut not answering the phone. Bummer, have enjoyed the store on past visits.

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Glimpse Inside

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Hidden Underground Experience

5.0

(3 reviews)

5.6 mi

Had a bunch of friendly shop owners and cool vibes. Different thrift and antique boutiques. Had a…read morelot of cool souvenirs for kids and adults, budget friendly.

The Astoria Hidden Underground Experience is a collection of unusual shops in a basement space by…read moreAstoria's piers and Riverwalk. There are two street entrances. One has the Witches' Brew Coffee and Witches' Supplies window. Take your coffee or tea downstairs, and lounge on antique Victorian sofas while sipping in the large central commons space. The shops do change over time. The anchor is a vintage clothing, home items, and body care store, Weird Sisters Freak Boutique, which has its own social media you can find. It was designed by a theatrical scenery designer. She has made an octopus tentacle, and an amazing tree inside the store, and made the walls and ceiling into a cave! There is a small about 4 foot by 4 foot space with curved free form walls, and painted with the walls, floor and ceiling in deformed black and white checker board. When you enter, music and laser lights are activated; it is the "World's Smallest Disco," for real. Beyond that they are working on a future small speakeasy. The vintage clothing is well curated. Foragers is a store with very reasonably priced locally made cutting boards, all things mushroom, and gift items. There are many mushrooms in the Coast Range, and I had a conversation with the shop person on the high price of mushroom forager baskets. Craftspersons, please provide us some options! There is also a barber shop and a screen printer. They have art shows on the Astoria art walk night. Many of the ground floor businesses in the one story building are art galleries. The Hidden Underground may do events on solar holidays, including a WInter Solstice craft and art event this December. In 2019 I heard about them through my circus friends, but did not make it there, for their Meow Wolf-like "Wonderland Through the Wardrobe." It included costumed actors and plenty of interaction things for children and their Insta companion adults. You can find photos of that on their social media, but it may never recur because it was months of work to produce. Astoria, like the rest of the coast, has many tourist-oriented businesses. There are many antique-y, curio, and curated artisan product stores in Astoria. This one is essential to add to your list to visit. It is a theatrical set. Although Portland (and Austin) are weird, the Underground Experience shames them in a delightful way!

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Forsythēa

4.7

(7 reviews)

5.6 mi

Dear Forsythea: While visiting Astoria last week I went into your store for the first time and love…read moreit! So many home and garden ideas and gifts to choose from. Amazing selections and curation. Monica helped me choose a couple gifts for my girls and I plan to stop back in before Christmas to get a few more. Thanks again for all the great ideas, Monica. You're a gem. 5 stars : best shopping experience in Astoria!

The vibes in this store are unmatched. I always come here to buy a card for birthdays and holidays…read more They have a neat selection and they aren't your basic cards. They are priced I think at $6, but for the uniqueness of them they are worth it. The service has always been good and the staff is attentive and welcoming. Love coming here when in Astoria.

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Garden Decor'

Kitchen Textiles and Ceramics

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Seattle based Gurgle Pots!

Spay and Neuter Thrift Shop

I absolutely love this concept and have used them for all of my animals. It's also way better than…read moregiving my stuff to Goodwill. I've probably given 100's of $ of stuff to them. It really does make a difference when you're on a budget but also wanting to be a responsible pet owner. Please consider volunteering. The more people who volunteer the more it can be open.

At the recommendation of my local veterinarian I went in to get a spay and neuter voucher. I was…read moregrilled extensively about my address. I am a Clatsop County resident, have a business license here, vote here and file my income taxes here. I showed her my home insurance bill and she gave me her NY attitude about it could be my rental. My dog has a veterenian here! He has had all his puppy shots over two months this spring at this veterinary. Why would it be my rental?! If a local veterinarian refers someone to pick up a spay and neuter certificate they are obviously going to know the person is a Clatsop County resident. Enough with the attitude!

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The Rag & Bone

Totally fun shop! I needed a belt, a quick thrift-store search found this place. Too perfect, I…read morecould've shopped here all day but my wife wanted to move along. So many fun shiny objects, very reasonable prices, many interesting Collectibles. I found the belt that I'd come for but it needed more holes. "Do you have a leather punch?" I asked. "Yes" of course they did! Great place, great service.

I won't return. My experience with the young man was not welcoming or helpful. When I asked him,…read more"had he come across, or have for sale an oil lamp with a catalytic converter, he shrugged his shoulders and said, "I don't know, and continued with what he was doing." It seemed he didn't want my money spent in the shop.

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Vintage Meier & Frank

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Front

Reach Out Thrift Shop

A great little thrift store with some very friendly folks running it. Good selection too.read more

There is such a variety of items from household to furniture and even pet items. The store was very…read moreclean and people were so nice and helpful. They really care about the shoppers. I got towels, socks and some kitchen stuff. The chidrens area is fun for kids and has a variety of toys and clothing in good usable shape. The prices are fair for the quality and it's nice to know that the profits stay on the peninsula to help children and others in need.

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His Supper Table

3.9

(9 reviews)

16.5 mi

We have 2 thrift stores in our small town and stop in weekly. I've bought some great items here .read more

Always good to stop in and see what they have. I picked up two basically new toasters when a hotel…read morewas upgrading and donated them.

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Pacific Public Safety & Communications - mobilephones - Updated August 2026

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Cricket Wireless Authorized Retailer

5.0

(1 review)

North Coast Home Care

3.5

(10 reviews)

I have been a client of theirs for many years. My C Pap…read moreneeds replacement and I have been told by my provider, who is now in Portland that I need a replacement. The woman who answered in Astoria was rude and and told me that I wasn't qualified for a replacement. I would have to wait another year. I then I got a text from a Brad in Tillamook that I am qualified for a replacement. I called that number and was told that they don't have a Brad working for them. She didn't ask for my name to look up my case or anything. I am very disappointed that they were so rude and unhelpful. I have to either rent a machine or buy one. I am 71 years old and have central sleep apnea from a stroke. I am on Medicare and can't afford either option. I worked in sales for half of my life and if I answered the phone I would do anything in my power to help my customer.

I rented a knee scooter due to foot surgery and being non weight bearing for an extended period of…read moretime. It was rented on September 26, 2024. When we returned it to North Coast on December 4, 2024, the person told us to just leave it outside. I asked if we owed anything and she said no, and walked around the corner, apparently finished with us. Her customer service skills were definitely lacking! I received a bill for $80.00, for the month of December which I took in and was told that the person we returned the scooter to no longer worked there and I was charged the $80.00, make sure you get receipts for everything from them! The scooter was okay, one brake did not work as it should, and I had to constantly tighten the handlebar multiple times a day.

Ben's Computer Store

5.0

(7 reviews)

My wife's Dell laptop was not suitable for an upgrade to windows 11 so we purchased a lease return…read more"refurbished" HP laptop from Nick at Ben's. He assured us that paying a little bit more buying a refurbed commercial grade laptop would be a better investment rather than buying a new (and cheaper) consumer grade. He transferred the contents from the old hard drive and installed the needed software. Time will tell however, so far buying from Ben's Computer was a good decision.

I highly recommend their excellent service…read more At the store Nick did the migration from my moribund computer to the new one. The old hard drive was pretty badly "brain damaged" so I was told that the migration needed extra care and it made me trust the technician. Once this was done, the on-site visit to where I live was done faster than I expected. Nick came well prepared. He brought an extra connector which turned out to be vital since my new computer would otherwise not have connected with my old monitor I didn't want to replace. The second challenge came with my printer also in good shape and with no need of replacing yet that would not work with the new computer. It was a tougher issue but one that Nick managed to fix and fairly fast as well. Without those two problems being fixed I would have had to buy a new monitor and a new printer. The cost: Given The migration and the troubleshooting including the onsite visit, I was pleasantly surprised that the cost was actually less then I expected while still within the norms of any technical work of this nature. They are a small business with Ben being the owner sharing his IT expertise as well as taking care of what needs to be done as the manager and owner--not an easy task. There is an innate respect and cooperation between all members. I support small businesses and they definitely fit the qualifications for being a knowledgeable, reliable and customer-friendly one.

Seaside Smoke and Vape

3.3

(18 reviews)

Customer service & vape device Knowledge created a pleasant…read moreShopping trip. Best prices I have Found for disposable nic vapes

this place has some great prices for what i was looking for. thankfully Tonne helped me out cuz i…read morewas kinda lost on what i wanted !! lol cant wait to go back soon!!!

Cannabis Nation

4.3

(6 reviews)

Good selection of both flower and concentrate. I have dealt with a couple different bud tenders and…read morehave been happy with both of their advice. I will return

These guys will rip you off don't come here, they will have you drive across town to take every…read morepenny and ounce of your time to make sure you you leave unhappy and unsatisfied, keep in mind I spend two hours here and left extremely unhappy! Fk this shop

Sweet Relief Gearhart

4.0

(8 reviews)

Helpful staff and not trying to oversell. Told him what I wanted to accomplish and he had a…read moresolution swiftly. And it works for me.

The people were very helpful to find what I needed. Great prices. They let me smell before I…read morebought. Great selection of everything needed or wanted.

Paramount Drug

4.3

(12 reviews)

•$$

Nice friendly people and great gift selection! I bought a few cute items and some stationary. A…read moremost stop when visiting Astoria.

One of the last of the "independents" Owned and operated by…read moreEd and his family, this is what service used to be....

The Freedom Market

4.1

(10 reviews)

Great service! Had a menu printed out so you could see all the product at a glance…read more And the prices match bigger towns in fair value. I'll stop by here anytime I'm in the area.

First time shopping here for flower and was recommended an infused joint. Staff know their product…read morethoroughly and even explained some other things we asked about just because. Great value product for the affordability!

Peninsula Pharmacies - Long Beach

3.5

(14 reviews)

•$$$

Back in Mar 2022, I was on a road trip from Southern Cal to up north through San Francisco, CA,…read morePortland, OR, and Discovery Bay, WA. I swung on by Long Beach, WA on my way back to Portland. Got a chance to check out Peninsula Pharmacy. I was actually looking for postcards as I'm a collector of postcards and magnets wherever I travel to. However, their postcards weren't to my liking, but I still walked around the place to see what goodies I can find. I bought 3 pairs of socks... avocados, buzzing bees, and crackling octopus. SO CUTE! It's a nice pharmacy that not only sells pharmacy stuff, but all sorts of other stuff. However, when I was there lingering around the socks for so long because I could not decide, I felt I was being watched by one of the women who works there. Just a feeling I got... you just know when someone has an eye on you LOL. I'm not referring to the romantic way LOL. Anyway, I had to quickly decide otherwise they might have gotten more suspicious of my intent. All I wanted to do was to pick the best designs. It's not like I was going to run out with them socks without paying LOL. I always pay for my goods. Anyhoo, do drop on by when you're in Long Beach, WA. Perhaps you'll pick up a pair of socks or two. Just don't linger LOL. Happy Shopping!

We were in town for vacation and were shopping the downtown shops. We saw items in their window and…read moredecided to go in. My daughter was looking for a gift for her dog sitter. We stopped at the jewelry on a table in front of the cashier. When I had an older women I would say in her seventies, stop in front of us just glaring at us. I believe she thought we were going to shop lift. I thought how rude. We went to another area of the store, again she was right next to us glaring. Very uncomfortable and we are NOT shop lifters!!!!!! We actually purchased items, and she was right behind us following us. NEVER will I go into that pharmacy again. We goto Long Beach a lot.

Peninsula Pharmacies - Ilwaco

3.1

(7 reviews)

•$$

I get all my prescriptions filled in Ilwaco. The staff is really friendly. The pharmacists have…read morehelped me with a couple complicated situations, and refills are handled quickly.

We've been using this pharmacist since coming to Eastern Washington and are happy with the people…read morehere. It's not a big city pharmacy so we expect it to be different. Everyone is super accommodating. It's nice to see Dwayne when we come in. I'd mention the pharmacist's too but I don't know their names.

Pacific Public Safety & Communications

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T-Mobile Authorized Retailer

Verizon

AT&T Store

Spectrum

Cricket Wireless Authorized Retailer

Consumer Cellular

Hello Doe

Hidden Underground Experience

Forsythēa

Spay and Neuter Thrift Shop

The Rag & Bone

Reach Out Thrift Shop

His Supper Table

Pacific Public Safety & Communications - mobilephones - Updated August 2026

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Pacific Public Safety & Communications

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Pacific Public Safety & Communications - mobilephones - Updated August 2026

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