This team is incredibly efficient. There are many tests that need to be performed on my eyes before…read moreI see Dr Wang, and they breeze through these with minimal wait time. All of my info is available for Dr Wang to view as he works through my exam. Luckily my issues are holding steady. I think he enjoys giving me the good news. I'm so happy with Doctor and team!

referred here to Dr bansal by my optometrist fascinating…read moreexperience lol checked in & filled in some papers, then sat down in lobby one super nice girl brought me into a room & checked my eye pressure & dilated me lol she was super cool & also the only person I could actually see bc I still had my contacts on for most of this part got sent back to lobby then waited a bit for another girl to come get me & she didn't respond to my attempts at small talk & my nervous jokes it was weird lol I felt vawkward; anyways she scanned me on one machine in a lil room w blue lights, then walked me to another room with a giant machine - whatever that machine was it was really uncomfortable bc she had to shove my head into the thing and then hold my eyelids open bc it was blindingly bright and I kept blinking bc my eyes were either drying out or just being assaulted w hella bright lights got sent back to lobby again & then called in by a third girl who smelled very intense like top ramen LOL she seemed nice enough tho could barely see Dr bansal when he came in but he basically leaned my chair back & looked at my eyes for like two mins then at my scans, then basically told me I was fine & to come back in 1-2yrs; he kept asking me if I had more questions like it was an interview & I was supposed to come prepared w questions so that was weird lol; I asked if there was anything I need to watch out for, or activities to avoid doing, but he said I can live as normal - which I found interesting bc my optometrist told me explicitly to not go running on hard ground w my dogs bc it would put my retina in danger & that's why she referred me to Dr bansal for a more in depth checkup so it was weird that he had way less concerns idk? also I asked for a copy of the report & scans & he said he would send it at night after his clinic hours but he never did; I called two days later & asked & the girl that picked up the phone was super nice & said she would get him to sign it when he had time & then mail me the results lol was told that the whole appt would take 2.5hr bc I was new but I was in & out within 30min so idk what happened there tip: the suites don't go in logical order lol they're literally right in front of the parking lot

I had my appointment with Dr. Chow last week and had a very pleasant experience. He was helpful and…read moreunderstanding as to my needs for my eyes and I would recommend him to anyone. Also, the staff was friendly and would recommend the facility as well.

I am beyound greatful to Dr. Chow. Excellent Dr and a good communicator…read more I want to express my heartfelt gratitude for your unwavering dedication and compassionate care. Thank you for being an exceptional DOCTOR. Your commitment to patient care and your patients well-being is truly commendable. Thank you for all that you do as a doctor. Thank you for al your staff

Dr Monohan and his staff provide excellent and friendly services!…read more I was referred to Dr Monohan by my eye doctor because he is so accomplished!

Wait time for over 2 hours for an appointment that last for only 10-20 minutes. It's disappointing,…read morethey are booking to many appts but not enough coverage. They need to work on improving the overall wait time.

This is the Mountain View office if the NCRVA ( Northern California Retina Vitreous Associates ) …read more It has other locations in East San Jose , San Mateo and Monterey . There are 7 specialists on site . The location is right next to El Camino Real Hospital in a separate medical building . There are some handicapped parking right by the front entrance and a parking garage as well . The office is clean and organized. I love all the movement sensors doors that open on its own. Touch free for the office door and restroom door . My family member is here to see Dr . Louie Chang for a post surgery evaluation. Everything was fine . Dr . Chiang is very professional and knowledgeable. We are happy that we could get the emergency laster surgery scheduled the same day when the eye doctor discovered a tear . The staffs are cheerful and helpful. The waiting room has a flat screen TV that shows educational short video . Like the pop diabetics quizzes, the images of your retina and how the retina is affected and becomes different type of eye medical conditions. Love the design of this office and the medical building . It is bright, clean and has a good ambience. NVRVA was establish since 1983 . All the specialized graduated from elite medical schools and finished fellowships with awards . Highly recommended.

I've been coming to Dr Chang here for the last 18 months. He's been treating a long term problem…read morewith my left eye. a) my vision is much improved, b) everyone here including my doctor have been GREAT in terms of listening to me, customer service, dealing with insurance, and just being nice to deal with, c) I even mentioned to my doc today, when all this started, I wasn't sure if he/they were out to really help me? Or just for the money. Well, I've known for about a year now, they truly want to help my vision, and they're not all about the money. This is a fantastic place to get help with your eyes and vision!

Please avoid seeing Dr. Ding. In our experience, he was very unprofessional, did not identify the…read morecause of the patient's condition, and did not answer the patient's questions during the appointment. My family member had ongoing floaters and flashes, which can be warning signs of retinal detachment. We were able to schedule an appointment with Dr. Ding. During the Thursday visit, after reviewing the eye images, he only said that the retina looked just thin and advised us to follow up again in two weeks. He did not explain the cause of the floaters and flashes or provide any meaningful guidance, and the patient was sent home without answers. Because my family member's symptoms kept getting worse, we sought a second opinion from another doctor in San Jose. That doctor diagnosed retinal detachment, and my family member underwent emergency scleral buckle and vitrectomy surgery that same weekend. This was our true experience, and we hope others will be cautious before choosing Dr. Ding. In our view, he failed to identify the cause of the condition, offered no meaningful assistance, and acted unprofessionally.

Dr. Ting gets the one star, the doctors in the rest of the practice are great. I made the earliest…read morepossible appointment (9:00) so I could get back to work. The waiting room kept filling up and filling up until it spilled out onto chairs set up in the hallway. Dr. Ting did not even show up to the office until 10:30, at which point I assume he checked email, got coffee, etc., because as the very first one to be called in, it was just a few minutes short of 11:00 when he finally called me in. I now go to the other doctors associated with the practice in a different city. When two different doctors asked why I didn't go closer to home to Dr. Ting, they BOTH asked, "Is it because of the wait?" Yes. It's because of the two-hour wait before he bothers to even start the day.

Be ready to wait for at least an hour before you get to see the doctor! Don't overbook and make…read moreyour patient wait and most of them are old people.

Do not book here if you value your time and reliability. My mom drove an hour for her…read moreappointment--only to be told it didn't exist, despite us confirming it weeks in advance with the receptionist. She was turned away at the door. Completely unacceptable and deeply disappointing. This experience shows a lack of care and professionalism

I brought my 77 year old mom and she is Hispanic Spanish speaking and the Girls that help her thru…read moreher process were so nice and friendly and patient and also the secretary that takes forms after your done so sweet

AMR DESSOUKI Be alerted of this person's volatile behavior…read more Another alarming concern is his cleanliness, using dirty medical equipment. There are many elderly patients who endure many hardships and to have this man treat the elderly in this manner is unacceptable and heart wrenching to realize bad doctors are really out there! Hopefully one day he will be removed from practicing medicine and he realizes his mind set needs to be reevaluated and utilized in an environment that doesn't involve seeing patients (no pun intended but indeed very fitting) to ensure no one else has to endure the potential infectious illnesses that he may cause as well as his baffling disturbing behavior. Unfortunately he is the reason people fear going to a doctor. Never until now have I seen and felt an intense toxic environment at a place where it SHOULD BE safe and helpful. One bad apple can certainly spoil the entire establishment! All the other doctors should really stop, look, listen and pay extra attention to the way their business is being run starting at the front desk (no complaints there, but observed unhappy workers, over scheduled patients leaving upset) Hope this review helps others and if you witness something even if didn't happen directly to you, please help by reporting/sharing it.

Dr Dessouki has been kind & taken good care of me & my vision . I would re ommendchim to anyone…read morewho needs help or surgery

A great experience with Doctor B. I had a detached retina, he took me right in and performed the…read moreprocedure to reattach the retina that same day. The results were fantastic. All healed up, good as new. His team was courteous, quick, and Doctor B explained everything very clearly. He is obviously highly skilled, and I highly recommend him.

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

I haven't received the medical aid of Dr Ly because Veronica from their department and their Dr…read morePruitt canceled my appointment without any reason. Proof attached. I received a phone call and they hanged up on me. Makes me glad I won't choose Kaiser anymore not only did they deny my follow up after my emergency room visit but they don't even have the humanity to provide me medical aid. If you can't see the picture here I also added it to their empirical department review. They might have bought an option to deny pictures so they won't show up on this page.

I recently accompanied my mother for a followup appointment after she had surgery to address…read morecataracts. She is a Kaiser patient and was treated by Dr. Hang T. Ly in Ophthalmology. I was so impressed by Dr. Ly that I felt compelled to write a review and was, in fact, surprised to be the first. Dr. Ly was punctual, professional, and had a wonderfully warm bedside manner. She reviewed all the necessary aftercare information that my mother needed to adhere to and addressed a related issue/tests results as it effected the cataract procedure. She was wonderful with my mother and eased her concerns, taking care to assure her that she was in good hands. She addressed a few questions I had in perfect detail and did not at all mind me being there. She even booked a followup appointment on my mother's behalf. I have not accompanied my mother to a medical appointment for awhile and was relieved to see she is in great hands. As we left we noticed a posting that described Dr. Ly as having received a 2011 "Ophthalmologist of the Year" as awarded by a local newspaper, the Milpitas Post. She was also named a 2005 Top Doc in SJ by San Jose Magazine. Having recently visited with her we can see why. Thanks Dr Ly! Keep up the excellent work.