I don't have a lot of experience with pharmacies, and the few times Ive needed one in my life Ive…read morejust gone to a convenient chain store. Yesterday, I found myself needing something more complicated than usual (a compounded drug and I had no idea what that meant or the difficulty in sourcing it after lunch on a Friday) and had to call around to find help. Working my way down a list of annoyed and harried sounding people, I wound up talking to Miranda who was super helpful and ready to work with me. When I walked it the pharmacy door 15 minutes later, she knew who I was and had been doing research on what I needed. A couple hours later, Henrik was handing me my goods and making sure I had all the info and gear I needed to give a micro dose of tuna flavored antibiotic to a rat. I feel like I found a gem of a place and will definitely make this place my go to. Thanks for your help - Erica & Willa Jaimi

It is great to be able to give business to a family owned pharmacy, rather than a big corporation…read more The staff are friendly and truly care about their customers. They go out of their way to make sure that customers needs are met. I highly recommend Gateway Medical Pharmacy.

The girls here are helpful and do the best they can to help you to find what you need. A lot of…read morethings they can order online just need to let them know ahead of time. Give them a call if you need to find out if an item is in stock or needs to be ordered. I

called this place for work( a large Medical hospital on pill hill) for a mayo stand. I was told…read morethat "no one including us sell Mayo stands if they existed" needless to say I went else where for a typical and standard medical device. how do you not know what a mayo stand is and then proceed to talk at me for two and a half min how I should not be calling?

Great customer service, never any problem calling in advance with my order, as the supplies would…read morealways be waiting for my pickup. Once a month I drove over there to pick up my daughter's one month supply of the cases of formula for her tube feedings. They also carried the flannel chucks that I would replace every six months with new ones. I would recommend this place to anyone needing medical supplies for any reason. I frequented this place from the years of 1996 through 2010 when I relied on Choice for all of her health care needs. It is 2025 now, and Ill never forget how professional and helpful these people were, promptly filing monthly orders of feeding supplies

When trying to ask the pharmacist over the phone how to prevent my mother's prescription from…read morerunning out too soon next time, I was verbally abused by the pharmacist. He was curt, extremely aggressive and rude to me. He refused to allow me to explain why I was confused not to ask any questions. He talked over me, shouted at me and announced he was hanging up on me. All I wanted was a consultation about how to properly administer my elderly mother's pain medicine.

Every single time I go here they are rude, violate HIPPA by saying people's RX names out loud…read more (Some people don't want the public to know what they are picking up) They set their own hours, close when they want, and NEVER answer the phone. Even after calling corporate to get assistance they refused to do what corporate asked them to do.

As far as CVS goes these days, this store is decent…read more It's got a big parking lot off NE Broadway and 33rd. It's quite large and the shelves are actually stocked. I was able to find the product I needed after some searching. It is under-staffed so don't expect help, and you may need to wait a minute for someone to return to the register. But it's got two self-check-outs.

The two stars is for the poor employees who are friendly, and we all know it's not their fault that…read morethere is next to nobody working at that store. How can $1 billion corporation justify not having employees to staff the place properly? I wish I had taken pictures of the empty shelves. And now literally everything is locked up, no kidding even the candy is locked up. How are people supposed to shop if there are no employees to actually unlock things? I would love to speak to one of the billionaire geniuses who said this ridiculous system up.

I'm not sure what the problem is with this company, but they seem to have a very difficult time…read moreanswering their phones, communicating in general, and providing any kind of quality customer service. I will not recommend this company, I had such a stressful, frustrating, and disturbing lack of compassion and service from Byram.

This was our first time dealing with Byram, as a patient. I used to be a bilingual medical…read moreassistant and we used them quite a lot. They were nice on the phone. But let me tell you something. My husband's now has to use them for his supplies for Ostomy bags, due to his bladder was removed because of cancer. I just wished so much that I could remember the 2 young ladies that helped us. They must've seen the look of desperation and frustration in my eyes as they got full of tears when we were told they were closed. These 2 beautiful young ladies took the time to help and talked to me. Calmed me down, and were able to give me the information that was necessary for my husband's supplies. I will forever be thankful to these 2 young ladies. Due to some unfortunate mishaps my husband ran completely out of his Ostomy bags this past weekend. And of course the nurses were unable to come see him and bring him some. This is all new to us since his surgery was 1/28/26. So I didn't know what to do who I could call, since the Home Health Nurses couldn't come out till Tuesday. I will definitely be making some Sinaloence, delicious tamales, some Spanish rice, and some beans . And make a small batch of salsa, and take to these 2 wonderful ladies, some so they can eat and enjoy. To bring some happiness to them as they brought happiness to us. I felt their sincerity and eagerness that I felt Gods presence and love and gratitude was so strong that we are still thinking about them. Thank you very very much you 2 young ladies, from the Burnside Byram Medical Supplier! I just can't remember your names but I promise you that I will we Will never forget your kindness and help. We saw how much you 2 young ladies love your jobs and care so much for your customers. Thank you Both!! María and Joe Martinez

You are going to need to be super patient. They take up to 7 days just "process your order, meaning…read moreenter it into their system. Then they take another 7 to 10 days to get it ready and ship it. I was out of my medication for two weeks while waiting for them. My other compounding pharmacy in California had the same Rx ready in 4 hours. I ready don't understand how or why it could require 2 weeks to fill a script.

I decided to have my Rx formulated at Lloyd Center so that I could pick it up rather than paying…read morefor shipping. Imagine my surprise when my RX was almost $100 for 6 grams, while my former pharmacy charged $50.00 for 20 grams, including postage! I hope I will not need to use this pharmacy again, and if I do, I will certainly check prices first. I told my prescribing physician, and they will not send an RX to this pharmacy without warning their patient about the possible high cost.