Amazing experience - didn't have what I was looking for the first time - but I came back again a few weeks later and got exactly what I was looking for and the best prices too - it's no fluff but knowledgeable read more

I could not recommend them enough. They are a 5 out of 5 and one of the vendors that we enjoyed working with the best! Susan is so helpful and went the extra mile to procure the exact slabs that I dreamt of for my kitchen remodel. I had decided I wanted Silestone by Cosentino Calacatta Gold quartz but jumbo slab size and I needed 3 of them to complete the project. Her warmth (a fellow Southerner who has relocated out West), her professionalism and her ability to beat the other prices we had received made it a no brainer to buy from her. She kept me informed the entire time with the order and she had them deliver the slabs to our fabricator in sun valley. When we are ready to renovate the bathrooms or if we decide to upgrade and buy a different house in the future - I know that I have my vendor for stones. read more

Pacific Shore Stones - Finally getting to view my slabs in person at the fabricator - Building Supplies Near Me - Oxnard, California

NO STAR to me! As a Certified Interior Designer for 15 years, I've never gotten such a racist experience. I am currently doing my personal kitchen project and two of my trusted installers recommended me to Pacific Shore Stones. I was looking for specialty soap stone and Mont Blanc quartzite drove all the way from Moorpark to seek for these materials. It was a Saturday morning and I waited 10 minutes to get acknowledged. I understand that some institutions get busy on Saturdays, however there was no acknowledgement whatsoever. Instead the man working that Saturday morning acknowledged two white people who just walked in. He did not even say hello, who was here first and thank you for waiting patiently. WOW this is such bad customer service. I have worked for the corporate world for 25 plus years servicing clients in all ethnicities. I'm educated and respect all ethnic backgrounds and never judge anyone. I rarely throw in the race card. What a shame that this institution does not train their staff to respect people period no matter the circumstances are. I always believe in the customer service experience in order to determine the full experience, but they loss an opportunity here BIG TIME!!! SHAME ON THIS COMPANY!!! By the way I even acknowledged the person respectfully by saying excuse me I was here first thank you so much. And NO acknowledgement. What a SHAME! read more

I was recommended by a contractor to get an estimate. Walked in on a Saturday, patiently waited in the lobby to be helped. I was next. When the salesperson finished his customer he walked out and started helping the other customer that literally just walked in no more than a minute prior. The other customer didn't even acknowledge that there was someone ahead of them. My wife couldn't take it so we left. I walked halfway in the parking lot and realized that wasn't okay. I walked back in, maintained composure and professionalism, and asked the salesperson (without raising my voice) if he was the only one working. He said yes so I told him that my wife, 5 year old son, and I were waiting patiently for 15 minutes and we were next. He just looked at me like a deer staring at headlights. No acknowledgement. The other customer just said "oh". Not even an apology from either the salesperson or other customer. I don't know, maybe because I'm not white. Maybe because I'm "young". This is not okay. You can't judge a book by its cover. My wife and I are in the final stages of our kitchen remodel and are in need of countertops. Could've been an easy sale/commission but you lost a sale. I'd like to believe that this is just an isolated situation but this really should just be a lesson to all. Common courtesy is to just ask who's next. Don't look straight at the older white couple and assume they were next or maybe they're just the wealthier couple. Unintentional racism but people of color need to stop being overlooked and treated equally. UPDATE (In response to PacShore's reply): Thank you for your reply but your sales rep's explanation of what happened was not true. What I explained above was what actually happened. There's no need to justify actions. Clearly no accountability. A simple acknowledgment to anyone waiting in the lobby would suffice. Something to the effect of, "Thank you all for your patience. Who was next?" Or when I walked back in to his office and told him that we were first, a simple apology and acknowledgment of the mistake would have been acceptable. It's all good. When you're under heat it's hard to remember details. I get it. But I'm a reasonable person and don't need to create a scene. Feedback to you all is best. No need for an appointment. There's a ton of other countertop stores between Ventura to the San Fernando Valley. read more

Loved our marble we got for our kitchen and bathrooms. Great service, quality, and reasonable prices. Only tough part was deciding which stone from their beautiful selection! We went searching as far as inland empire and LA and still chose to get our stones here. Freddy was fun and so knowledgeable. read more

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Without reservation, I highly recommend Pacific Shore Stones in Oxnard. Susan Dietiz helped me through the stress of an addition and remodel with her professionalism, expertise, and keen eye. I couldn't be happier with how our bathrooms turned out. read more

We worked with mostly with Freddy who has a great eye for color. We loved the look of Rainforest Brown but we wanted to use granite. Freddy pointed us to a stone that had a similar look and feel we were looking for in this project. When Freddy wasn't in, Mike was great to work with as well. Although the Rock selection isn't as large as other stone yards, the selection they have is impressive and not overwhelming. Freddy & Mike are professional, courteous, and their prices were excellent for natural stone. read more

Fortunately we found this place after doing a Google search while looking for a countertop slab for our kitchen that was just starting to be remodeled. We always love to shop local when we can and Pacific Shore Stones in Oxnard had MANY choices of all sorts of slab materials and designs, including the quartz/quartzite that we wanted and all at more than fair prices. We met Mauricio on our first visit (the store manager?) and we went back at least 4-5 times to make a final decision and even though we thought he might get tired of seeing us, he couldn't have been more patient and helpful every time and made the process so easy! And it really helped that he knew our fabricator so it was easy to have the two slabs delivered to the San Fernando Valley and then he brought the finished product to our home in Port Hueneme. Our countertop was installed last week and it's GORGEOUS! Be sure to check this place out if you need a countertop for any room in your home or business. We can't thank Mauricio enough but based on the other reviews, it sounds like everyone there focuses on excellent service. So blessed that we found them! read more

Can I give them an extra star or two?? Can't say enough good about them. First off Susan and the crew were AWESOME. Initially they had ONE piece of the type of stone (called Fusion) we wanted for our kitchen. Before we bought it Susan insisted we wait a couple of days and come back after she had gotten several more pieces of Fusion from their Hollywood store. "You need choices, I want you to have choices" Boy were we glad!! We were able to choose a perfect piece from the new slabs. The price was right in line with ALL the other yards we went to. When at long last it was time for our counters to be made a further problem arose. We live in Santa Barbara, the slab was south of us in Oxnard and the Montecito tragic mudslide happened right after the measurements were taken off by our local stone cutter (Dave at Pyramid). The 101 was closed. We called to tell Dave we understood and not to worry about ANY delay. We just wanted a heads up when the freeway opened up and the slab would be in town so that we could coordinate the appliances. At this point we were all focused on getting the mud moved and lives rebuilt. Dave said not to worry - Pacific Shores was driving the slab to North Hollywood then Bakersfield then Arroyo Grande and then to Santa Barbara!!! Trip was at least 500 extra miles. Although WE had no expectation of the project moving forward, they were not deterred. They understood the need to keep our local businesses going and went to, quite literally, great lengths to do so. At this time we are waiting for the cutting to happen and (for the first time since September) I will have a functioning kitchen!! LONG REVIEW BUT I HAVE TO SAY THANK YOU THANK YOU THANK YOU. Excellent service from start to finish. read more

Loved this place. Loved working with Freddy & Susan, wonderful sales people, great customer service. The selection of stone is great, and the whole yard is INDOORS!! That is such a great thing when looking at stone, cause what your granite looks like at an outdoor yard is not what it looks like in your kitchen. We had brought several stone samples home from an outdoor yard & in our house they looked completely different. The samples we brought home from Pacific Shore looked the same. Can't say enough about this place! read more

If you are buying your quartz, granite, or marble from anyone else than Pacific Shore Stones (Oxnard), you are really missing out! All that talk about "If you go to the SF Valley, you'll save so much $$." is totally false! and you won't get better service! I bought Cambria Quartz and priced it at the "tile" store in T.O. The exact same product and manufacturer was $800 a slab more! I dealt with Susan who is an absolute joy....a Georgia peach! She helped me with suggestions for my design and is one of those people that you immediately like. A complete pleasure to work with and extremely knowledgeable about the products. She would be juggling several people in the store at the same time, but I still felt I was important. Love their products, love their service. Thank you Susan and everyone at PSS Oxnard! read more

I have been buying slabs from Pac. Shores Stone for about 5 years now. They have a great selection of slabs including Granite, Marble, and Quartz. "The best selection in Ventura County." I deal with both Susan and Freddy and they are both amazing. Everyone is extremely knowledgeable, they understanding my clients needs and my needs as a Kitchen and Bathroom Designer. They also have great pricing. I never hesitate to send my client to Pac. Shore Stone in Oxnard. This place is a must for anyone remodeling! read more

Small selection of granite vs other places in N. Hollywood, also their prices were 20-100% more expensive for the same granite (very common colors). When I asked about specials or sales, the sales rep was rude and said that there was no Black Friday Sales or other specials! That's why there was no one there on a Saturday. read more

Thank you Susan for helping us pick out the perfect stone for our kitchen! We showed her samples of our cabinets, paint and told her we wanted something with 'lots of geological character." She directed us to the most beautiful granite with a crystal flow and it also matches our samples. She is extremely knowledgable about all the stone they sell. Pacific Shore Stones has a good variety of stone and worked really well with our fabricator. Will be using them again!! read more

They have a wide range of options of stones, from granite to quartz to marble. I ended up buying 2 slabs of quartz which I love from them when we were doing our kitchen renovation. I'm giving them a 2 star only because our project got delayed when Susan (manager) and I agreed via text that my contractor will pick up the slabs on a Friday. My men went there as agreed and suddenly they were telling me that no pick ups are done after 12noon. We never agreed on a time and they never asked what time my men are planning on getting the slabs and they never said that "policy" of them of not doing pick ups in the afternoon. They initially told me that they cannot do anything about it but for us to try again on Monday. That's 3 days of delayed. After I pointed out that it was her mistake of not notifying us of such time limitation and "policy" she agreed on letting us pick up our fully paid slabs Saturday morning. It still is nevertheless a delay that could easily be prevented if they communicated with us properly. Our slabs are very nice but I think majority of us buy from stores with high quality service and customer satisfaction as their goal especially if what you're buying is not cheap at all. read more

These guys are simply the best. They understand how difficult it is to envision what a slab of stone might look in your kitchen. They moved slabs (tirelessly) and were kind and patient during the process. They are ENTIRELY customer oriented - it's not easy to find ANY business you can say that about these days! They don't rush you or make you feel silly - they genuinely want you to take your time and find something you love. I visited several yards and have that experience to judge Pacific Shores Stone against. I am so pleased with the selection process and how I was treated as a customer. This showroom can be a bit hard to find tucked back into the industrial park behind Costco (off Auto Center dr.). Please don't let that put you off - I bought 2 slabs of stone at a great price and cannot imagine doing that with a nicer team than Pacific Shores Stone. Rock Stars!!! (Ha - couldn't resist) read more

Highly recommend Pacific Shore Stones - ask for Mauricio! There is no need to go to Sun Valley or all the other granite yards in the Valley/No Hollywood area - - Pacific Shore Stones in Oxnard had a great selection, competitive on the pricing and excellent service. Wish we found them sooner!!! Huge thank you to Mauricio for taking good care of us and helping us pick the perfect slab for our project! read more