Purchased a dash cam plus install from George. Very satisfied with the product & service. Fast install time and done very professional. Highly recommend this company for all your vehicle needs. read more

Found to be a careless installer and generally dismissive. Returned vehicle after install with moldings detached. Didn't bother to calibrate backup camera -- red 18 inch marker line was at 4ft., yellow 3ft. marker line was at 8ft. and green 6ft. marker was at infinity and beyond. Very disappointing, ever going back. I advise to find another installer. read more

I was referred to Pacific Sound by a coworker to update my 2009 Mercedes. George is so friendly & knowledgeable, he gave me the options & quotes to choose. I went with an Alpine unit with Bluetooth/Apple CarPlay. George and his team did an amazing job. It looks & sounds great! He was able to retain the steering wheel controls which was a wonderful bonus! I can highly recommend them! read more

A+++++ Do youreslf a favor - use Pacific Sound! George was amazing. Told me it would take 2 hours. Took one. I brought my own stereo. He suggested a better one but didn't push. I stayed with my first one. I should have listed to George. read more

George was very helpful and friendly. T He took the time to assess my needs. The radio and backup camera on my 2012 Ford Escape looks like it is a factory installation. I highly recommend this business. read more

They installed a a new radio and back up camera in our car. Service was excellent. Timely and professional.

George and his team are consummate professionals. George has great knowledge of his products and services. He took care of my Honda Odyssey audio upgrade all in just a couple of hours. Thanks! read more

Thanks A+ Great work and fast on radio install! Would definitely recommend try em out!!!!!!!'n

Took my brand new truck to George for window tinting and a new stereo system. George was very attentive, gave me a few options, and ultimately delivered great service. My truck looks and sounds amazing. read more

Pacific Sound - Car Stereo Installation Near Me - Cathedral City, California

It's overpriced for what you get. Another store was a lot cheaper for the same things.

George is an amazing manager and installer. He took one look at my equipment and told me could install it immediately. I am so pleased with my new Dash Cam! Thank you, George! Pacific Sounnd is the best! read more

George is incredible! He installed my dash-cam quickly and it's almost invisible to anyone who doesn't know it's there. I highly recommend Pacific Sound. read more

Service was great! Saved me a couple hundreds bucks helping me find amp I needed for my Lexus and installed in very quick for a very reasonable price. read more

Terrible customer service. They sold me the wrong wiring harness for my setup and they don't except returns

This place is the best, always very reliable. have a 2014 Tacoma with a full sound system thanks to George read more

The staff is friendly and informative. I've need an entire new sound system in my Chevy TRAX. They ordered one part and had the job done in one day. The sound is beautiful. I attend a lot of concerts so having good sound is important. The old stereo and speakers were in horrible shape. I couldn't believe it when they showed me. So getting a new sound system was the right thing to do. Thank you Pacific Sounds. read more

Got a subwoofer and amp they intlled it in an hour. Fits perfect under the back seat of my truck. Great customer service.

I appreciated the sales person I ethics,i integrity, and truthfulness. I did not purchase anything because the salesperson said to weight. So I am. When the next happens I will go back to Pacific Sound and purchase. read more

Leave!! They charged me $125 just to look at my screen and state the obvious that it didn't work they did not even do anything then tried convince me to buy a screen for almost 650 more crazy work !! I went to EXPRESS AUDIO for a second opinion & Roy is the best!! they checked it for free! And yes it was my screen but they were so nice and did it for free!! then said if I come back they can change it for $100 go to EXPRESS AUDIO!!! read more

George did a really nice job on a car that always gives the stereo guys trouble for some reason. Love how the car sounds and he priced matched the subs I got. I would recommend this business. He was upfront and communicated with me to let me know what was going on. He also fixed my door. A bolt had came out of the handle and he fixed while he had it apart. read more

On time, impeccable workmanship. Clean store with chairs for customers who wait. We had two dash cams installed. Both turned out absolutely beautifully. Owner is very kind and friendly, made my family feel very welcome. I would definitely recommend. read more

Superb service ,immediately i think less than 30 minutes its done!!!Its also very nice place to wait,Value of speakers plus labor Ok!!will go again if needing new sounds on my truck!! read more

I was searching for a shop to reprogram my key fob and install a side view camera in my FJ Cruiser. I found Pacific Sound using Google, and after a quick call, I stopped by. I was given a fair price, and decided to have the work done. I also decided to have a new stereo installed. The work was done super quickly and with skill. I love my new stereo and side view camera! I even scheduled a window tint for next weekend. These guys are awesome! Support our local businesses!!! Thanks Pacific Sound! read more

Pacific Sound - Car Stereo Installation Near Me - Cathedral City, California

Had my stereo replaced in my Subaru. Upgraded to a touch screen. They said they could keep the original usb outlet and backup camera and speaker for Bluetooth speaking. When picking up the car he said he couldn't connect usb so he had a usb plug sticking out the center console. He had to install an aftermarket Bluetooth speaker because he also couldn't connect the existing one. The backup camera never lined up the same. I wish I would have gone to the dealership to get a replacement. I also wouldn't be upset about this if we were told up front that they wouldn't be able to install it with existing outlets and such but he assured us he would be able to. read more

Nice owner who took me in without an appointment, installed my new GPS/Stereo in less than a half hour. Great price for quality work! Can't go wrong with HONEST QUALITY SERVICE! read more

Professional and caring installation of CarPlay into my 2009 BMW 328i. George & crew did a great job, again. Repeat customer because they do things right. read more

I had Pacific Sound install an Apple Car Play unit in my 2007 Miata. The quality of the unit and the workmanship were great. I recommend them highly. read more

This place is awesome.... Manager George made suggestions to upgrade one of those lousy systems cars come with , even made progressive steps without over doing it. The first step worked incredibly well. I'm extremely pleased with my new sound. Service was exceptional. George's expertise makes this place an Aplus! read more

I bought a used car with an upgraded stereo in it. I thought it was malfunctioning for sure, turns out I was just unfamiliar with the modern system. George took the time to show me how to operate the system properly and it turns out it sounds pretty darn good. He didn't charge me a dime. Thanks George! read more

Referred by a friend, after trying to attempt to mess with the subs myself. They were helpful, with impeccable service as soon as i pulled in. The issue was fixed in a matter of minutes. read more

George took good care of me. He sold me a new single-DIN receiver and installed my old JBL speakers and amp. I couldn't be happier.

I walked into Pacific Sound on Desert Palm Dr on 6/18/2019 in the latter part of the afternoon. I had brought my 1974 VW Thing which I had allowed my mechanic to do the installation of my brand new audio system (that was my mistake). The system sounded horrible. George greeted me on that Tuesday and we both took a look at what I had going on with the system. He knew he and his team would have to basically de-install/RE-install all of it and hope that he could get it to work properly. I left the car with him and they got to work on it before I even left the building. Wednesday, I received a call from George mid-morning letting me know the work was done (much faster than I thought possible)! I picked it up yesterday and can't even begin to describe how great of a job the Pacific Sound team did on the audio - it sounds amazing! I would highly recommend Pacific Sound for all of your audio systems. Kind, honest, quick and reasonably priced - they ROCK!!! read more

Pacific Sound - My 1974 VW Thing - Car Stereo Installation Near Me - Cathedral City, California

I give three stars for receiving great customer service. The only thing I'm flabbergasted about is that they charged me almost $900 for remote start on my car and it wouldn't even have the same key fob and it would turn off as soon as I unlocked the car. I called my dealership and they gave me a total of $336 including tax. They gave me a brand new key fob from the manufacturer with remote start installed it also doesn't turn off when I unlock it. I really think this place is a rip off and they have some outdated equipment. read more

They guy there was very friendly and helpful. My daughter needed her car wired. They worked quickly and the price was reasonable. He also helped with some recommendations for my vehicle as well. read more

I took my vehicle to Pacific Sound on the recommendation of two family members. I was so impressed with George and his team. The shop is clean and running like a precision watch! George quickly assessed what was wrong with a brand new radio installed elsewhere and corrected the issue in less than 30 minutes for a very fair price. I wholeheartedly recommend Pacific Sound for any of your stereo system needs, repairs. George and his team are honest, fair and efficient with an eye for attention to detail. read more

When a victory speaker went out (and of course out of warranty) I had sticker shock at what the dealer quoted me I happened to see this shop, and went in. He did the replacement for a fraction of dealer cost and replaced 2 speakers in less than an hour right away, without having to come back!,! I love using local independent shops!! read more

Pacific Sound - Repair bay - Car Stereo Installation Near Me - Cathedral City, California

Blew a factory speaker in my truck. Truck is 10 years old so went into this business to inquire. They had me in and out of there in 1/2 hr and the new speakers sound amazing! Thank you so much! read more

update 1 year later, my passenger door no longer locks or unlocks now i have to reach over and manually lock or unlock the passenger door. also they broke my piller when they hid the wires to the valet switch by the rear view mirror so the piller is in my truck because it no longer clips into place because they broke the clips. i pulled out the alarm so now i have no alarm. read more

George is reliable prompt and he does a good job and his prices are reasonable and he has alpine pioneer and many more videos to choose from CDs read more

I usually don't take time to write reviews, but I had such a negative experience with Jorge at Pacific Sound I wanted potential customers to be aware before doing business here. I purchased a Viper Alarm system for $689 and paid $200 for the install in July 2021. Two months later in September 2021 a car accidentally backed up into my car, and I noticed my alarm would start to go off intermittently. This would happen when I was in the car when the alarm was disarmed and it would also happen when I was not in the car when the alarm was armed. I called Jorge to ask if he could take a look at the sensors of the alarm since it was not working properly. He quickly got me in for an appointment and confirmed there was nothing wrong. When I left his shop I noticed that my dash cams were no longer receiving power, nor was my USB cell phone charger. I had my dash cams installed by another vendor and quickly called Jorge to let him know of the new problem he caused. The wiring that powers my dash cams and USB cell phone charger was located next to the wiring of the car alarm and I let Jorge know it might have accidentally been unplugged when they were checking the alarm. When I brought my car back, Jorge unplugged and replugged the wiring to my dash cam, which powered it back on for 30 seconds before it failed. I brought my car back a third time in the same day and he unplugged and replugged the power once again. It worked temporarily and once I started driving it once again failed. I was frustrated because I brought my car to have the alarm checked that he installed, and now he caused the problem of my dash cams and USB charger to no longer work. When I asked him to make this right, he pointed the finger at the other vendor who installed my dash cam and said they used cheap wiring. Jorge said he would charge me $100 to repair the wiring for the dash cam. At this point I became frustrated because I brought my car in for one problem, the alarm, and while that was being checked, Jorge caused a problem with my dash cam that I did not have before and wanted to charge me to replace the wiring. I was disappointed with the unprofessional service he provided and asked for a refund on the alarm I purchased from him for $889 total, $689 for alarm & $200 for install. He said he doesn't give refunds but offered to buy the alarm from me for $300, what a robbery. I agreed to this nasty deal so I could be done with this subpar businessman Jorge and use the $300 to go back to the vendor who installed my dash cams and have it done correctly. Future Pacific Sound customers beware, and be cautious of coming here for your car audio needs. You might come in to have something looked at or installed and leave with a new problem you didn't have before you came in. Jorge should be ashamed of himself for causing problems that were nonexistent before I came to him and wanting to charge me to repair the problems he caused with my dash cams. If I could rate Jorge and Pacific Sound 0 stars I would, they are truly 0 star worthy . -Jacob Santiago read more