My experience and service was Great. The service and quality of service and professional work was…read moreexceptionally great.

Our service call was handled very professionally by the contractor assigned to complete the small…read morerepairs. They did a good job, explained what they were doing and expected outcomes. The repairs were handled quickly, no mess was left behind. It was a good experience.

From the showing of the house to the signing of the lease, Lindsey was nothing but amazing. She…read morealways went out of her way to help answer our questions and has a lightening fast response time She is such a pleasure to work with and so friendly. I highly recommend West Coast Property Managers! They have excellent customer service and great people!!!

Lindsey is truly a GEM! My family and I had just traveled from WA and unexpectedly found ourselves…read morein a really stressful situation with our previous property manager. Lindsey came through for us when we needed it most! She was incredibly responsive, answered all of my questions, and even took time on her day off to meet with us and help get our application processed. Her kindness and willingness to go above and beyond made such a stressful situation so much easier for our family. We're incredibly grateful and highly recommend her!

We couldn't be more grateful for Gavin and the team at Trillion Real Estate. Gavin patiently…read moreexplained the whole process from day one, navigating a complex probate sale with ease and keeping our stress to a minimum. To us, they are hands-down the best Realtors in the Temecula Valley. If you're looking for knowledgeable, kind, and truly professional agents, we can't recommend them enough!

I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two…read morebedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary

Where do I start? A small HOA where almost 40% of expenses go to the management company which…read moreincludes the contractual monthly fee and that black hole called FSR reimburseables plus a double and some times a triple entry financial statement with sometimes 'foggy' explanations. Nickle & dime management!

My husband and I moved into a newly develop community in Beaumont at the end of Aug 2023. We needed…read morework to be done in the front and backyard. The Board of directors approved our plans for the modification we are so elated. Our New home is completely done with the help of Sr. Facility Administrator Betsy Hermosillo Thanks so much for your help! Sincerely, Rodney and Julia Curry

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

I usually do not do reviews but I must in this instance. I have worked with Walters Management ( I…read moream a home owner) since 2013. I work with Karen Birch. She has been extremely helpful in any and all issues I have had. From being late on dues (helping me set up a repayment plan back in 2015) to assistance with dealing with issues with my HOA. She assisted from start to finish to remedying issues in helping me avoid HOA fees. She was kind, helpful and knowledgeable in all areas of our community. I would highly recommend this management company and you will be blessed if Karen Birch is on your account. Rose Chadwick

These POS people have no heart and absolutely no empathy whatsoever as most HOA's are despised…read morearound the world. Walter's Management takes the cake and goes above and beyond that I'm a 65-year-old man with multiple sclerosis. I've asked numerous times if they would have a heart and offer a discount to our balance as always it lands on deaf ears what I really feel I can't place here on yelp the way I see it when something bad happens to them or their families. Let them try to figure out why it happened again at a loss for words.

I rarely write negative reviews, but this experience warrants one. If zero stars were an option, I…read morewould choose it. As a landlord, you trust a property management company to protect both your property and your tenants. Unfortunately, our experience with the Temecula branch has been deeply disappointing. We encountered repeated delays in responding to urgent issues--most notably a plumbing leak that resulted in significant damage--along with consistent miscommunication or complete lack of follow-up. What makes this more frustrating is the contrast between the lack of responsiveness and the speed at which fees are pursued. That imbalance erodes trust quickly. Based on our experience, I cannot recommend this company and would not choose to work with them again.

We rented from pure property Management from 4 years. Their staff were not always easy to deal…read morewith. For repairs and the like they would constantly text me asking if the landlord had approved the repair when I did not have the landlord's phone number. My most recent gripe is we no longer rent from them and are constantly receiving emails that our rent is past due and that we owe them a late fee. My bigger gripe is that we moved out 31 days ago and have not received our rental deposit. We have called multiple times and we're told to respond to the email. The email is an automated one so you cannot reply to it. Obviously we now have to go through the long recourse of taking them to small claims court to get our deposit back. If anyone else has this problem, let me remind you of California's civil code 1950.5 of "bad faith" and your landlord potentially paying you twice your deposit for not sending you your deposit on time. They also waive their right to charge you any damages after 21 days. Grossly incompetent nincompoops that have no idea what the left or right hand are doing. Four years of really bad migraines hopefully over soon!

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!