Dr. Yelian is an amazing and highly knowledgeable doctor. The nurses are incredibly friendly and…read morecaring. The hospital staff is exceptional. Overall, I had the best experience and will 100% recommend.

I have been to multiple IVF clinics, and I can honestly say I have never met anyone like Leanne…read more She is truly one of a kind. Throughout our journey, whenever there was a misunderstanding or a problem with the clinic, Leanne was the only person who consistently stepped in to help and actually solve the issues. She was always warm, kind, and compassionate, and she treated us like we were her own family. I have never met a nurse like her in my life. IVF is such an emotional and stressful process, and I genuinely could not have gotten through it without her support. She was always there for us during the hardest moments, answering questions, reassuring us, and making sure we didn't feel alone. Leanne went above and beyond in every possible way. She is truly the best, and this clinic is incredibly lucky to have her.

Dr. Nasab listened to every little thing that my partner and I had to say as our concern when we…read morehad initially sat down for our first consultation. She never promised anything except that she is going to try her best based on the previous attempts with a different doctor and the results that was provided to her from the previous clinic. She changed the routine in order to give us the best outcome possible based on the knowledge that was given, and she even sat down after each procedure explaining what had happened, and what each results meant and the stages that it was undergoing. In the end, she had obtained more eggs ever compared to the previous doctors combined, and was able to get one successful embryos to be cultured and turned out to be normal after the testing Be honest with her, and if you believe there is something that is not fertility related, but medically related and share that with her because she is an honest and a person of integrity who will let you know the truth based on her knowledge. Then there was my coordinator I was assigned to, Annie, who was probably one of the best coordinators I have ever worked with throughout all my medical appointments inside and outside of fertility treatments. She would be very clear and concise on her method of communication and would always follow up if a due date was approaching and I had not finished my side of the homework. I really appreciate all that she has done from beginning to end with her communication and her sense of compassion, love, and care for myself, and I'm sure she does that with all of her patience. If I can give some feedback, I would say she deserves a high pay raise

This review is longgg overdue! We cannot thank RFC enough for helping us bring our precious miracle…read moregirl into our lives! She turns 9 months tomorrow and I cannot believe how fast time has flown by. I have PCOS and wouldn't ovulate on my own. I also had a partially blocked tube so we jumped straight into IVF rather than trying to see if IUI would work. We were pregnant on our 2nd transfer and over the moon. We appreciated being seen on time for our appointments and Dr Williams was our favorite to work with. He has great bedside manner and takes his time to explain things. We still have some embryos left and are looking forward to when we can transfer and hopefully grow our family. Thank you Dr Lin & team!

Fertility Centers of Orange County is a wonderful practice, and Dr. Kaing is an incredible doctor…read more She is compassionate, approachable, and deeply knowledgeable. She explains everything clearly: I never felt like I was in the dark about a procedure or what it would entail. There is also no pressure to pursue certain options: she lets you know everything that is available, and gives her honest advice. What's best is that she legitimately listens to her patients: if had a question or brought up a concern, she took it seriously. I always felt heard and cared for. Regarding the practice itself, everyone who works there is kind and professional, and the atmosphere in the office is deeply calming. They also change the decorations seasonally, which is a lot of fun. Beyond a wonderful bedside manner, Dr. Kaing and her team are incredible at what they do. Thanks to them, I have my son! I would recommend this practice without question to anyone going through IVF.

I'm writing this review solely based on my experience of care, not pregnancy outcomes. We were…read morereferred to FCOC by friends who had success on their very first IUI (iconic), and over the past three months, Dr. Kaing has been nothing short of exceptional, thorough, thoughtful, intentional, and deeply committed to doing things the right way with her patients' best interests at heart. Rather than rushing into repeated attempts, Dr. Kaing ensured we explored ALL appropriate interventions, including an HSG, saline sonogram, comprehensive blood work, and ultimately a hysteroscopy, to truly optimize our chances moving forward. She consistently took the time to explain each step, answer my many questions (I was very nervous!), and made sure we felt informed/supported/confident throughout the process. I completed a procedure today that was an important part of our fertility journey to improve future success, and I felt completely confident in Dr. Kaing's expertise every step of the way. I'm incredibly grateful for her entire team, their care was seamless and compassionate, and they never left my side. Nurse Mackenna and anesthesiologist Dr. Schneider were outstanding!!! I would highly recommend Dr. Kaing to anyone seeking a physician who leads with excellence, genuine care, and a truly positive and beautiful spirit!!

From the very beginning, this fertility clinic made an incredibly emotional and vulnerable journey…read morefor my wife and me feel supported, informed, and filled with hope. We worked with Dr. Becht who is truly outstanding -- not only exceptionally skilled and thoughtful, but also deeply compassionate. We always felt listened to, respected, and confident in every recommendation and decision. That level of trust made all the difference for us. I would highly recommend her to anyone! The entire team was just as incredible. So blessed to have been able to have Amanda as our coordinator. She always answered all of our crazy questions and concerns in a timely manner and was so helpful through all the ups and downs we went through. Every coordinator, and staff member treated us with kindness, patience, and genuine care. They consistently took the time to explain each step, answer our questions, and make sure we both felt included and supported throughout the process. No moment ever felt rushed, and no concern ever felt too small. What stood out most was how safe and confident we felt placing something so important in their hands. My wife and I are endlessly grateful for the expertise, empathy, and unwavering support we received. This clinic didn't just guide us through treatment -- they walked alongside us every step of the way. We cannot recommend this doctor and team highly enough. We will be back for baby number 2 whenever the time comes! Also huge shoutout to Tu and Dhinalie for all their amazing help and support! Thank you HRC for helping us start our family :)

This is only with regards to the front desk…read more.. Two people working the front desk now, yet it is still not possible to get a greeting upon entry. What a poor representation of the business you run. All it takes is a simple hello and these people still cannot get it done. I've been coming here since January and it has not changed, even with a new person who literally faces patients as they walk in.

I just want to give a quick shout-out to the receptionist who helped me this afternoon around 12:30…read morepm. My wife scheduled me a same-day lab appointment for 1:30pm. I happened to be nearby and decided to stop by to see if they could take me in at 12:30pm. The receptionist was very kind and willing to see me earlier than my appointment. I didn't get her name, but shout-out to her. The lady who took my labs was also very nice. Very friendly staff!

I had a disappointing first experience at West Coast Infertility Clinic…read more At my initial visit, I paid $350 and was told by the receptionist that this amount would be reimbursed back to my card after my insurance claim was finalized. About a month later, I checked my insurance account and saw that the clinic had billed $2,286, and the claim had already been finalized for about two weeks. I called the clinic to follow up on my $350 reimbursement. The staff member who answered initially told me the insurance claim was still pending, which conflicted with the information from my insurance. After I explained what I saw on my account, she said she would check with the billing department and call me back the next day--but I did not feel confident in the communication or transparency of the process. While the facility itself looks clean and professional, my first impression was not positive. I came in simply hoping to learn more about IUI/IVF options before moving forward, but the experience left me feeling uncomfortable during the consultation because it seemed like the doctor was more focused on promoting IVF rather than fully discussing my situation and options. Additionally, I did not receive any results from the blood tests or ultrasound performed during my visit. Overall, not the level of service or clarity I was expecting for such an important and sensitive journey.

If you're here because of infertility, first I just want to say I am so sorry you are part of this…read moreclub. It is such a terrible journey to be on. My husband and I were TTC for 4 years and tried a lot of different routes before finally giving IVF a chance. As a background, I have Graves Disease, stage 4 endometriosis, and I'm in my thirties. My husband and I tried IUI before doing IVF with a different fertility doctor, but she wasn't the right fit for us. I contacted Dr. Hatch's office for a new patient appt after that, but couldn't get in for six months. I made the appt anyway, hoping I wouldn't need it and would be pregnant before then. Very long and traumatic story short, during that six-month period we met with another fertility doctor. I miraculously got a few embryos out of the IVF process with him, but that doctor was horrible. (His license was revoked and he is no longer practicing). We took our embryos to Dr. Hatch when we finally got to meet with her and the difference in level of care was staggering. Neither of the former two doctors came anywhere near her attention to detail, willingness to listen, and drive to continuously check every level and adjust the plan accordingly. If you're looking for order, perfect schedules, and a clinical-feeling experience, this office won't be your vibe. But if you want a doctor that truly cares, spends extra time with you to hear you out and explain things, and someone willing to work around the clock to try her hardest to get you pregnant, this is the place for you. I've never experienced this level of care from any other doctor in my life - and I have had many, many doctors. I am now almost 30 weeks along with my first pregnancy! I recognize that every baby is a miracle and not everyone will have this same outcome, but if you want to give it your absolute best shot, I really believe Dr. Hatch is worth every penny. She cares deeply for her patients and is your biggest cheerleader. I cannot wait to use her again for our other embryos. They all may not take and make it into our arms, but I trust that she will do everything she can to make it happen. TLDR: Just make the appointment and trust her and her team!

Dr came well recommended n she's successful waiting room jam packed when repeated excuses n failed…read moreattempts to get imaging for three years going damn the excuses Negligence n malpractice spelled out in ignoring numerous massive Fibroids all throughout the ovarian uterine region some the size of a volleyball damn all her expertise or experience My wife just had surgery to remove those 8 of them why is this doctor blind to them while she couldn't get a cervical probe in to properly scan for fertile eggs She promises anything yet when it lastly came to acquiring an embryo for us to implant she became stingy and judgmental be it as a couple we didn't deserve to receive that embryo Damn those three years of rollercoaster n weekly useless ultrasound never mind the 73k$ spent on our credit cards Shame on her Ed n rana ‍

After graduating from the clinic today, I couldn't leave without writing this review…read more From day one, everyone at this clinic has been incredibly kind, compassionate, and supportive. Thank you so much to Dr. Elizabeth Dilday and Hannah Kim for taking such great care of me throughout my IVF journey. Today was especially emotional because I graduated from the clinic, and Dr. Dilday gave me a hug before I left. It was such a heartfelt moment that I'll never forget. I also want to thank everyone behind the scenes,the front desk staff, coordinators, phlebotomists, nurses, and every single person who helped along the way. You always made me feel welcomed, cared for, and hopeful. Going through IVF can be overwhelming, but this team made the journey so much easier with their kindness, professionalism, and genuine care. I will always be grateful for everything you've done for me and my family. Thank you for helping make our dream come true.

Dr. Elizabeth Dilday is wonderful, and if I were rating her alone, it would be 5 stars without a…read moresecond thought. But this review is about my entire experience with egg freezing here -- and the frustrations have buried the highlights. I genuinely wanted to love this place. I just can't. Start with billing, which has been a nightmare. I need my invoices for medical reimbursement -- that's money I'm owed back -- and despite staff promising to "expedite things," it took 2.5 to 3 months to get them, lack of email responses, calls with no number to call back, extensions that only goes to empty voicemails, after they'd sat marked "pending" for nearly two months. And when I finally reviewed the charges, the refund amounts had been added up wrong. So now I'm double-checking their math too. To fix it, I had to chase a separate department on East Coast time, which became an endless game of phone tag. Their billing is somehow both impossible to reach and disorganized once you do. I came on a referral specifically for Dr. Dilday, and everything was fine -- until the morning of my procedure, when I was casually told she wouldn't be performing it. Instead it'd be whoever was on rotation. How is the day-of an acceptable time to learn that the entire reason I chose this clinic isn't the person operating on me? A heads-up days in advance is not a big ask. Dr. Dilday did visit me, which was genuinely sweet -- but one kind gesture can't paper over how poorly this was communicated. Then the anesthesia, which still upsets me. I told the anesthesia team and every doctor that I come out of anesthesia rough -- clearly and repeatedly. Nobody believed me. The anesthesiologist brushed me off, saying that in all his years he'd never had a problem, and any issues before were because I hadn't had him. Well -- I had an adverse reaction. I woke up in traumatic, screaming pain, a 20 out of 10, exactly what I'd warned about. I wish he'd taken me seriously as he weaned me off the medication after the OR. My recovery was far worse than the two similar procedures I've had before -- genuinely concerning -- and I'm left wondering if it was the technique, the anesthesia, or both. When a patient tells you exactly what will happen to their body and you ignore them, this is what you get. Now the pharmacy. CCRM uses an outside pharmacy, and that was its own disaster. The driver "missed the delivery window," and then management couldn't even locate their own driver for hours. When they finally found him, he had to meet me at a dinner venue -- where I walked out in front of all my friends to grab a giant cooling box for medication I did not want to explain to anyone. I was over an hour and a half late to my event, then had to inconvenience someone to store the meds in their fridge, which meant sharing a deeply personal situation I'd have preferred to keep private. I basically lost a whole day on the phone juggling team members over a pickup that should have been a simple delivery. And all that chaos traced back to one decision: the clinic sent only a single day's loaned dose. So of course I then had to call the on-call doctor after hours to report I didn't have what I needed for day two. I still don't understand why they couldn't just loan two days' worth so nobody has to scramble. It got worse. Right before my trigger injection -- the most time-sensitive, do-not-mess-this-up part of the whole process -- the on-call doctor clearly hadn't read the notes from the physician before him. He instructed me to start a medication I was never given and that was never ordered. I was at work, and he sent me into a full panic attack, because I couldn't drop everything to figure out what I supposedly had, literally the second-to-last day before my trigger. The lack of professionalism, the broken handoffs, the total breakdown in communication between departments, physicians, and billing -- it has genuinely let me down. And it's worse because this could be such a great place. The talent is here, the reputation is real, and I drove two hours each way because of it. I could have stayed local, but I took the referral and did my research -- only to find out how much exhausting, unnecessary work this would be. Roughly four months later, I'm still chasing invoices that don't add up or aren't complete enough to even submit. Fertility patients are already carrying enough emotionally, physically, and financially. It should not be this exhausting. The anxiety, the frustration, the helplessness, and the feeling of not being heard at times really don't make this experience with CCRM. I wish it wasn't so, and I am so sorry for leaving this review, but i really don't wish this upon anyone who is coming hoping for a good result.

I have been a patient here seeing the wonderful Nurse practitioner Tabitha for almost 2 years now…read more I absolutely adore her and this office. She is compassionate, efficient, knowledgeable, and joy to visit, which I say a lot when you consider that no one likes going to the OB/GYN. I like how good she is with explanations and I never feel rushed. She can also do other procedures, such as laser rejuvenation. I love how good attack the office is as well - they are on top of things, they have a portal, they do telehealth and there's no issues that I've had with that either. They are located conveniently to the other medical buildings in Newport. If I have to go to the OB/GYN, might as well get some beach time or yummy food lol.

I see the PA in the office for my female needs. I've never met the doctor as I'm not having babies…read moreanymore or have any serious female issues. The PA is great. Took her time with me and listened to all my concerns. Front desk is also very nice and it was quick and easy to get an appointment.