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    Pacific Tankless

    4.2 (52 reviews)
    Closed 7:30 am - 8:00 pm

    Get pricing & availability

    Response time

    4 hours

    Response rate

    100%

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    This company was assigned to replace my water heater by my home warranty company (First American). AJ said it was going to cost $480 in "modifications". Immediately after the install it had problems. The pressure was too high and the overflow valve started leaking outside. The water heater made a loud high pitch noise audible in the house. I showed him multiple videos. This has never happened prior to replacement. I called the home warranty company and they sent AJ back out. He checked the pressure and said everything was fine. When I questioned him about the noises he said the pressure coming into the house must be too high. I live in a complex where that is regulated and nobody has had those issues. I later confirmed with the HOA that our pressure is regulated within normal limits. I was instructed to call the home warranty company back because there isn't anything else for him to do. 5 months later the cold water inlet is leaking and corroding. Which leads me to believe it wasn't installed properly for it to be going bad so fast. Now I'm submitting another claim to get that fixed.

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    8 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    AJ A.

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    Page 2 of 2

    Ask the Community - Pacific Tankless

    Review Highlights - Pacific Tankless

    AJ responded quickly to my call and was able to come out the next business day to check my tankless water heater.

    Mentioned in 35 reviews

    Read more highlights

    Quick Water Heater & Filtration Company

    Quick Water Heater & Filtration Company

    4.8
    (780 reviews)

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

    TL Premier Plumbing

    TL Premier Plumbing

    4.9
    (171 reviews)

    If it weren't for Manny, I don't know what kind of nightmare we would have walked into after buying…read moreour home. We hired TL Plumbing to perform a plumbing inspection before purchasing our house, and it turned out to be one of the best decisions we made. Manny took his time and was incredibly thorough, uncovering that the plumbing had been installed incorrectly by the previous owner. It wasn't just a minor issue - it was something that needed to be completely redone. Manny didn't stop at identifying the problem. He stood by us every step of the way, helping us confidently explain to the seller why the work was not up to code and needed to be corrected before we closed on the house. His expertise and willingness to advocate for us quite literally saved us from what could have been thousands of dollars in repairs and countless headaches down the road. What impressed us even more was his dedication. He answered our calls well after business hours and even offered to speak directly with the seller's plumber to ensure the repairs were being done correctly. That level of customer service is incredibly rare. There truly aren't enough wonderful things I can say about Manny. He went above and beyond, and a million thank-yous wouldn't be enough. If you're buying a home, do yourself a favor and get a plumbing inspection....and make sure you call Manny at TL Plumbing. It could end up being the best investment you make during the home-buying process. TL Plumbing has earned our trust for life. They will be our go-to plumber for our home, and they'll be the first company we recommend whenever someone asks, "Do you know a good plumber?"

    Very responsive & professional. They came out Monday to assess the issue and returned on Wednesday…read moreto complete the repair. Reasonable pricing and informed us of all repairs prior to intimating work. Would definitely use again and highly recommend.

    West Coast Heating Air Solar Plumbing

    West Coast Heating Air Solar Plumbing

    4.9
    (1.4k reviews)

    Just like many other solar system owners in SoCal, we were notified that the solar company that…read moresold us our system filed Chapter 11 bankruptcy--leaving us with a completely useless warranty and no support. Insert heroes at West Coast to save the day! We were unsure if the solar panels on our home were functioning properly, so my husband and I reached out to West Coast to have our solar panel production evaluated. The entire process from start to finish is what I call "white glove" service. They made everything so easy from scheduling, offering e-docs, ease of payments, etc. Jesse was our representative and was so professional and provided on the spot reporting + e-documents for our records and reassured us our system was working perfectly! Finally, a win!!! No up-sale, no nonsense, no shady business. Clear cut and super amazing service. I can't express my enough of my gratitude for an honest and wonderful experience through and through. A complete and pure gleaming 5 Gold Star recommendation for West Coast and their entire process, team, ethics, and effort!

    Such a positive experience! We were a new customer and was able to schedule an appointment within a…read morefew days for an HVAC maintenance. Very fairly priced with good communication. Juan was amazing! He came by even after hours and did such a thorough job. Answered all our questions and provided great tips for ongoing care and maintenance. Highly recommend asking for Juan!

    Pacific Tankless - plumbing - Updated August 2026

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