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    Elken Plumbing Contractors

    5.0 (5 reviews)
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    Updated 2 months ago

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    Quick Water Heater & Filtration Company - The Team

    Quick Water Heater & Filtration Company

    (778 reviews)

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

    West Coast Heating Air Solar

    West Coast Heating Air Solar

    (1.4k reviews)

    We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

    Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

    CML Plumbing

    CML Plumbing

    (98 reviews)

    Bostonia

    If you are looking for a Plumber look no further. My experience with CML Plumbing and their staff…read morewas way more than expected. My initial phone call was meet with a very friendly and helpful receptionist. I'm sorry I don't recall her name. My issue was a small gas leak to my stove that was only accessible through the cabinets next to it. I was put in contact with their technician Chris who was able to come out that same day. He was outstanding. Personable, friendly, knowledgeable and professional. He explained what the problem was and why the gas valve was leaking. He replaced the valve in no time at all. My bill turned out to be much lower than I expected. I highly recommend CML Plumbing. You won't be disappointed.

    I feel compelled to share my experience so others don't end up in the same position. I reached out…read moreto this company for help locating a hidden leak, explaining everything in detail and even providing a video to help them understand the issue. When the technician arrived, he took a quick look, flashed a light around, and glanced under the crawl space--but never actually went in to investigate. After a few minutes, he told me he couldn't find anything and suggested a costly camera inspection. At that point, I asked him a question about our dishwasher, and he ran a wire through it, pushing out a bit of food buildup. It was a small fix, and I was grateful for the help. Then came the shock--he told me I owed him $200. I was stunned. For what amounted to a flashlight glance and a quick poke at the dishwasher, it felt incredibly excessive. I was home alone and felt pressured to pay, but I walked away from that interaction feeling completely taken advantage of. Thankfully, we contacted a second plumber who actually took the time to go into the crawl space, snake the main line, and diagnose the real issue--without charging a dime for the inspection. He gave us a fair quote, fixed the problem properly, and even installed a two-way sewer cleanout. That's the kind of service that earns long-term trust. I don't normally write reviews like this, but I want others to know: do your homework. There are honest, hardworking professionals out there. Sadly, this company wasn't one of them. Reach out to Andy at Flow Right.

    Water Heaters Only

    Water Heaters Only

    (129 reviews)

    Our installer Francisco did a excellent job. Installation was quick and he explained the new…read moresystem. Last time I changed my water heater was 13 years ago and the technology has changed

    We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

    Dr  Rooter & Plumbing - Tankless water heater installation

    Dr Rooter & Plumbing

    (186 reviews)

    I can't say enough good things about Jerry at Dr Rooter. From the moment he arrived, he was…read morefriendly, professional, and incredibly helpful. He took the time to explain everything clearly, answered all of my questions, and made sure I understood my options without any pressure. What really stood out was how honest and fair he was. He gave me a great deal and worked with me to find the best solution for my situation. It's rare to find someone who genuinely cares about helping people instead of just trying to make a sale. The work was done efficiently and with great attention to detail, and I couldn't be happier with the results. If you're looking for a trustworthy plumber who provides excellent service at a fair price, I highly recommend Jerry at Dr Rooter.

    We experienced abnormally high water pressure yesterday and deduced it to the pressure release…read morevalve being faulty, but didn't really know what to do. We called around for plumbers who could possibly fix the issue, but when we texted Dr. Rooter, he responded promptly and actually gave step-by-step instructions on how to fix it without needing to show up and do it for us! We appreciated his honesty and super easy instructions - he even saved us a lot of money without having to show up. This is definitely a plumber you should reach out and talk to if you have basic handyman skills, but in case I do have future issues that are more severe and require help, I will definitely reach out again to him!!! Thank you so much!!

    Elken Plumbing Contractors - plumbing - Updated May 2026

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