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    Pacific Wildlife Project

    5.0 (6 reviews)

    Services - Pacific Wildlife Project

    Animal shelters

    Community Service/Non-Profit

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    Mission Viejo Animal Services Center

    Mission Viejo Animal Services Center

    3.9
    (163 reviews)

    This afternoon I had an injured & slowly dying squirrel in my backyard and I wasn't sure what to…read moredo. It was difficult to watch it suffering. Called Animal services and was connected to dispatch. An animal control officer came out within 30 minutes and captured the squirrel. I was surprised at how quickly he arrived as it is a Saturday. Thank you for the fast response.

    Extremely disappointed with the Mission Viejo Animal Control Licensing Department…read more I had no issue paying the actual licensing fee, but the penalties they charge are unreasonable and the customer service is even worse. A $45 penalty on a $25 licensing fee is excessive, and when I asked if they could offer even a one-time courtesy waiver, they were completely inflexible and uninterested in working with me. They claim they "send reminders," but I told them I never received any reminder notices, and if I had, I would have paid the licensing fee immediately. Their response was basically that it was my problem, not theirs. What's even more frustrating is that it took four years before they left a tag on my door, and then they turned around and charged me $180 in late fees. Instead of notifying residents in a timely way, it feels like they let the penalties build up and then hit you with a huge bill. This department feels more focused on collecting fees than actually helping residents stay compliant. I understand rules and licensing requirements, but there should be reasonable communication and some basic courtesy -- especially when someone is willing to pay. I am not sure how anyone with fix income can afford these type of penalties. And I am surprise why no one has attempted to stop this SCAM

    The Ark of San Juan

    The Ark of San Juan

    4.3
    (37 reviews)

    We had a great experience with this rescue. They had so many kitties to choose from and they were…read moreso knowledgeable about them all. We just lost our cat of 13 years and were devastated. I ventured over to PetSmart during an adoption event and immediately fell in love with a black and white 5 month old. Took my hubby and son back a few days later and there was my little kitty but this time she had a roommate! He was just as cute and sweet and we all fell in love. What sealed the deal was the foster mom answering all our questions and taking all the time we needed with her. We adopted them both and couldn't be happier. They are healthy, well socialized and fun! Thank you Ark for our new family members. We love them so much!

    I'm reviewing the cat yoga event that I participated in!…read more I'm a huge fan of cats! I'm also a huge supporter of the ark of San Juan. They usually have monthly cat yoga events to raise money for to take care and run their chattery. Cat yoga is yoga but you have cats running around while you stretch and relax. This yoga is beginner friendly. You would need to bring your own mat and be dressed and ready. I love our instructor. She's very calm and I like her cat metaphors when we go to into different stretches. It's very simple yoga that any beginner can follow. The cats present at these events are also up for adoption; it helps them adapt more to humans for socialization. Overall, I recommend it if you have the time. It's well worth it if you're a cat person...but you may want to come home with a new addition to your fur family

    Doggie Bonez Rescue

    Doggie Bonez Rescue

    4.5
    (45 reviews)

    Doggie Bonez Rescue is the most amazing organization that works so hard to find dogs amazing…read moreforever homes. The process of adoption is so smooth and Jackie and her volunteers are really loving people who make sure these dogs go to good people. I have two doggies from them that are now 5 and 9 1/2 and I can thank Doggie Bonez for gifting me the best dogs ever!!

    After our beloved senior dog crossed the rainbow bridge earlier this year and when we were finally…read moreready to adopt another dog we scoured several area rescues looking for a dog that fit what we were looking for. We thought we found the one at Doggie Bonez. We initially reached out via the website asking for more info on a specific dog. After a day with no response, we filled out an application because we were serious about adopting and called to follow up. Our calls went unanswered and unreturned. A few days later we reached out via social media and finally got a response from a volunteer. However, everything is managed and run through Jackie so the volunteer offered to reach out to her. Several days later Jackie finally texted. We were so excited! She confirmed the dog was still available, offered to get us updated photos and coordinate with the foster family about setting up a time to meet the dog. Days went by with no reply from her. We reached out again with no reply. At this point we decided to cut our losses and move on. We had been trying to get even the most minimal information for nearly two weeks and ultimately we were ghosted. I understand being the point person for an entire rescue organization can be daunting but a simple acknowledgement that she was working on it or it was on her to do list would have gone a long way. Opening our hearts and home to another dog was a big deal for us and part of our journey to heal after loosing our best boy. Our experience with Jackie and Doggie Bonez was an emotional rollercoaster of being hopeful and excited then being let down with silence. The whole experience was traumatic for me and I would caution anyone choosing to engage with this particular rescue. These dogs deserve loving homes so I wouldn't discourage anyone from adopting but it would be remiss if I didn't share our experience. I hope we were the exception and not the rule to how this rescue is run.

    Irvine Animal Care Center

    Irvine Animal Care Center

    3.9
    (244 reviews)

    I'm confused by all the reviewers saying they had trouble with the staff when trying to turn in a…read morestray animal that was found. I worked in Irvine and frequently ate lunch at the food court on Main Street/Jamboree. One day, leaving the food court, I found a dog outside in the pouring down rain vomiting by the trash cans. The dog gladly jumped into my car to get out of the down pour and I drove it to this animal shelter (yes, it vomited all over the back seat of my car). Not only did they take the dog in immediately with no questions asked, they helped me clean up my car. This place is amazing

    I had a very disappointing experience at the Irvine Animal Care Center. I came in looking to adopt…read moretwo kittens and found two that I was genuinely interested in. When we went to the front desk, we were asked to complete a survey, which was understandable. However, after reviewing the survey, a staff member named Casey decided that the kittens were "not a good fit" for me without ever allowing me to interact with them.What was frustrating was that the decision seemed to be made solely based on the survey, with no opportunity for me to meet the kittens or discuss my experience with pets. Casey repeatedly stated that the kittens were "mouthy," as if I wasn't aware that kittens can bite, scratch, and be playful while they're still young. Rather than allowing us to interact with them and make an informed decision, we were simply told it wasn't worth it because they weren't a good fit. I understand the importance of finding suitable homes for animals, but making assumptions about potential adopters without even allowing an interaction felt unfair and discouraging. I left feeling judged and dismissed instead of supported through the adoption process.

    Pacific Wildlife Project - animalshelters - Updated July 2026

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