I have been a tenant of a Pacifica Properties apartment for 17 years and in all those years have had nothing but great, positive, competent interactions with them. Last year they added a rent portal that we can access online any time to leave maintenance requests and auto pay our rent monthly. They seem to go out of their way to make interactions with them easier but even when you do have to call them for something they either answer the call immediately or return it promptly. I've rented from(and have had not that great interactions with) several other management companies but Pacifica is the best. Knowing what Yelp is all about these days I'd take some of the less than positive reviews below with and axe to grind, grain of salt and wonder if the fault was with the people yelping and not PP. If anyone has a problem with anyone who works there I'd give PP the benefit of the doubt every time. A wonderful company is made up of great competent employees. That describes Pacifica Properties perfectly. read more

Good if you don't have an emergency. Very hard to get anyone on the phone. They literally never answer :(

The owner, Patti, is absolutely awful and just a bad property manager. As a home owner now, I would never trust these people to manage my properties. In the past they were my rental property management and they broke so many laws, I successfully won a lawsuit against my landlord. I'm sure there was a lot of things Pacifica Properties didn't disclose and I hope my landlord sued Pacifica Properties too. If you google them, they have a lot of lawsuits. Patti at one point threaten me, in writing, that if I didn't manually turn my water off to my toilet that they would start charging me more money instead of just fixing a leak in my toilet. Their negligence over years of not resolving the black mold problem in my house put me in the hospital, with ER saying that stepping foot into the house again would be risking my life. She also spent a year sending my illegal rent increases, didn't follow California notice requirements or the increase was higher than the laws allowed. I experienced multiple really uncomfortable situations with their handyman where he would try to rub my back or hold his hand on me. Patti just gaslit me. Clearly a very entitled, incompetent, and bad company who, after my experience, I would assume is as dishonest to their property owners as they are to their tenets. There are absolutely way too many property management companies, I wouldn't hire or rent from these people at all. Very unethical practices that jeopardize both their tenants and their property owners just hire someone else. read more

They had a name change and underwent new management a few years ago. Since then they've been extremely responsive to all of my inquiries. Nick Maionchi, in particular, will respond to emails or texts usually within 30 minutes, 7 days a week. I had countless repairs on my property after my tenants of 9 years moved out at the 1st of the year. Nick was able to get very reasonably priced contractors and repairs. Two thumbs up. read more

Pacifica Properties is incompetent, unscrupulous, and a complete fraud. Not only did they not provide a habitable dwelling and avoid fixing it, they wrongfully attempt to evict us twice. And lied in court to do it. Sorry Sherri, the law states that we could lawfully withhold partial rent if there is raw sewage is in the home and you refuse to address it for months on end. And you can't raise the rent within six months of a failed attempt. We left after two years of harassment, but at a huge cost ($42k) to the owner! They should be stripped of their real estate license. read more

Pacifica Properties - Property Management Near Me - Sacramento, California

I've looked at 3 of their properties in the Sacramento area. None provide sufficient parking for residents and their guests.

I have rented from numerous property managers in multiple states, and Pacifica Properties is probably the best one I have ever worked with (100% in the top two). Nick is the primary manager we are contact with, and I cannot recommend him enough! Even before we started renting, he went out of his way to film us a comprehensive video tour, since we were not close enough to view the rental in person. Nick responds to every maintenance issue (expected things due to wear and tear) so promptly that it's honestly a little shocking sometimes. The landscaping service that is included with our rent is also excellent. Would absolutely recommend renting from them in the Sacramento region. read more

They took over three months to replace my broken air conditioner and still haven't made improvements to the patio that I requested months ago. Ever since they took over my unit it's been a nightmare. read more

You can apply to properties using the link to apply even if the property is not available anymore and they won't even refund your money. Me and my husband spend 80$ applying and oh surprise we dont get a refund even if the property is already rented for someone else. read more

I moved in 3 years ago under another rental property company. Thank goodness the property company owner that was managing the house retired. When I first moved in the carpet hadn't been replaced in god knows how long? The landscaping was ugly and outdated. When Pacifica Properties became the new company, not only did I get new carpeting, the house was repainted, new landscaping replaced the old and unbeknownst to me I'm getting a new gas stove and a stackable. Yippy....Not only that, whenever there's an issue Nick is on it right away. I have nothing but great things to say about Pacifica Properties. I don't intend on moving any time soon. Oh, and I almost forgot, my rent has only been raised 1x in only a small increment. Kudos to all those who work for Pacifica Properties, you're doing a wonderful job! read more

Best landlord ever. I rented for 3 years and had nothing but good experiences with this company and Sherry. If there was ever anything that needed to get fixed she would send someone out asap. She also has a good system for paying rent online and also she is very easy to get a hold of via text. I enjoyed staying in this home and felt comfortable having her as my landlord. Highly recommend her for property management services or as a renter looking for a place. read more

do not rent from this agency or you will regret it!! they are the worse!!! the employees to the owner are prejudice and unfair, very unprofessional company. the owner sherry is extremely unprofessional. the maintenance will enter your residence when they know you are gone! they steal personal items from your residence. their properties have rats living in the roof between the living space and the ceilings and rat poop leaks out of the sides of shower walls once the steam gets hot! bed bugs have been a consistent problem that they refuse to fix!!! this company is dreadful read more

Would rate 0 stars if possible. Sherry is very unprofessional as well as rude! My parents have had multiple issues with this company. 2x in the last 2yrs they have neglected to keep track of the yard and maintenance on our property which in turn cost THOUSANDS out of our pocket to fix. She took Zero accountability and blamed my parents for "not checking their statement" Excuse me..... that is what we pay HER for! My grandparents house (yard) was destroyed....the back yard looked like a jungle and this time she neglected to pay the gardener for a YEAR's worth of service! Think twice before hiring her! Horrible Horrible! read more

Let me start by saying that I have been a renter in Sacramento for over 25 years and have never been treated so rudely as by Sherri at this poorly managed company. Her first appearance at my home included a very unpleasant introductory first words, asking me if it was always so dirty around the unit. My apartment and yard are both well maintained and very clean inside and out. Terrible and rude first impressions aside, when I needed to submit a maintenance request, my online portal submission went ignored. We are responsible tenants and pay rent on time every month. To be ignored completely during what I feel constitutes an emergency is rude, disrespectful, and unprofessional. When I called Sherri repeatedly on a weekday after 9:00 a.m. She told me that she would be sending her plumber over to fix our toilet. My boyfriend and I walked to Starbucks across the street to use the restroom first thing in the morning. How many people out there want to do that when you pay a fee in the form of rent for a service in the form of a habitable residence? As I write this review, my bf and I STILL have not showered today and are now looking into getting a motel for the night but we have pets and should not have to leave to use the restroom or clean ourselves. SHERRI continued to ignore our requests for maintenance. Not only did she choose to text her curt replies instead of pick up a phone and call her client, she proceeded to blame us for breaking the toilet because we flushed cat litter so therefore it's not her problem and it is up to us now to not only find our own plumber but also to pay for it. This is illegal practice to knowingly ignore and avoid tenants problems which are clearly emergency situations in every regard. The audacity to blame the person you are being paid to serve and assist is not how to treat tenants and its illegal. Plumbing is not the responsibility of the tenants to shoulder the cost. That is what we pay rent for. With no adequate plumbing, this dwelling is not worth what we just paid for July rent. It is illegal to not take action when you know the tenant is having plumbing issues. What Sherri did was not only rude but unethical to talk to a client and rent paying tenant in a manner that blatantly shows judgment and discrimination. I will be severing all contact with Sherri after today, she advised me not to call the owner of the property to deal with him myself. Against her advice, I called the owner directly and he had his own maintenance man at my door within minutes. This only illustrates her lack of honesty and unwillingness to do her basic job as a property manager. I live at one of her properties and she chose from 9am today to ignore all requests from us. In my opinion, she just didn't want to deal with us because she is still on vacation from the Fourth of July holiday and our problems were nothing to her The owner wasted no time in taking care of us, he listened. He called back and didnt text. He made time for us and sent his own people over. There is a professional from Ace Plumbing here now as I write and he was called by the owner So why wouldnt Sherri help us and tell us not to call the owner when he ended up being the only person that could or would Sherri works for him but clearly she isn't doing her job if he had to step in and handle what he paid her to do for him Great job Sherri, against her wishes, I will be contacting the able person and not her. It's a shame he pays her for nothing as he has to take care of the tenants directly when the property is clearly managed by her. This is more than mismanagement on Sherri's end. She is by far the worst property management agent in Sacramento. Do not ask for her, do not rely on her. Maybe others that work here don't act like her and show some basic level of professionalism but she doesn't Attached is her response to my service request this morning. read more

Pacifica Properties - Property Management Near Me - Sacramento, California

One of the best property management companies that we've ever had a lease through. We rented a property through them for 2 years, and honestly they have always provided us with exceptional service. All of the women that work at the Sacramento office have been very friendly. Anytime we needed something, they were quick to help. Sadly, we had to move due to things that happen in life, but I would recommend them to anyone looking for a rental home in the Sacramento area. They have competitive prices, and anytime you need something done or fixed, they send someone out right away. Never had any hassles with this company. Btw, I was an actual renter through Pacifica Properties, and do not work for the company. I just thought that they deserved a great review. read more

Very unprofessional.. does not follow up with owners about bills... waits almost 12 months to tell owner lawn care hasn't been paid! This is the second time this happened.. its their job to stay up on this, thats what they are paid to do! Would not recommend this company. read more

As an owner, would never recommend this company to rent my properties. Very unprofessional, book keeping confusing, attitude problem, etc. No way. Good luck Sherry read more

I was a tenant for 3 years, just recently moved out this month, October 2017. Nothing but great things to say about this property management. Everyone is very helpful when a question happened to come up. I would have loved to stay with them, the only thing that stopped me, was a growing family! LOL Otherwise, I would have loved to stay with them. Never once did I have an issue with them, or their property. Online rent payments is a huge plus. You're able to pay with check, or credit card. Which if you have a rewards credit card, can be very very rewarding, as it was in my case :) Definitely will look them up next time I'm in the market for a new place. Highly Recommend!! read more

Renting a nice home since 10/2017, fantastic so far.

I have called this agency about 8 times for over a week and NOT ONCE have I ever got a call back. The ad says to call their line to schedule a viewing, but what's the point when the person in charge is impossible to get a hold of. The listing still says the house I want to rent is available but at this point i've given up. Good luck to anyone trying to get a hold of someone. Most likely they'll just get your number down and give you that crap about "someone will call you back within 24 hours". Well from my experience its all LIES!!! read more

5 stars is not enough! I give them 10 stars! Tenant for about 6 years and very happy. Well maintained bldg and LOW rent for Midtown area. Great resident mgr and super nice office staff! read more

These are some of the nicest, kindest, and most caring property managers I have ever had the pleasure of renting from. They respond immediately to any issue, and go out of their way to make sure the tenant and landlord are happy. I recommend them completely. read more

The finest "Property Management Co." I have ever used in the Sacramento area. They attend to every detail in their day to day management of my property. All repairs are made promptly including any renovations needed. Having been in business for many years they have access to the best painters, carpenters, plumbers, gardeners, roofers, fence repair/replacement, electricians, heating and air-conditioning personnel available in the Sac- ramento area. I have had excellent tenants with no problems since Pacifica Properties took over my property years ago. I highly recommend them as a Property Management Co. or for those looking to lease a home or apartment. The staff are all long time employees, dedicated profes- ionals in all phases of property management. read more

Beware of these guys. We were the first ones to fill out an application for one of their properties, they made us wait 2 weeks and then told us we met all their qualifications for the rental but, because its in a "nicer neighborhood", we were told they decided to rent to someone with "better credit". However they said they would love to rent any other property to us. They just wanted to make as much money as they could off the applicants! read more

After put-putting around on yelp (newer user) I wanted to check the reviews for my management company! What I saw was absolutely CRAZY to me! I cannot believe that there would be anything less than 5 stars given to this office! For the last 2 years I have been with Pacifica, my experience has been nothing but positive! All of the lovely ladies in the office are always on top of my maintenance and lease questions. Every time I have ever had an issue, I always knew I could phone in and let them know, however I enjoy the gals that work there so much that I always prefer to stop into the office in person! I dont know about you, but i dont think there are not too many management companies that handle their tenants like family as they do. During the screening of my application there was always an open line of communication on the status of what was going on and if i did have any questions and i called in, they would get back to me within the same business day, and if not I would receive a call early the next day. When it comes to maintenance, luckily i have not had too much go wrong with my rental, but they are always right on point with follow ups (either by phone or by email) and my issue is handled quickly and professionally. So, to circle back to my original point, i am shocked at some of the totally outlandish things that were said about this Company and their office staff! I think that those negative nancys must have other personal issues going on that prevents them from understanding the time and effort that Pacifica Properties puts in, with and for all of their clients and tenants. People will always remember even the most insignificant negative experiences versus countless positive experiences they may have(regardless of the situation), and it is so easy to leave a review as you are angry and heated instead of taking a step back and re-examining who, between the 2 parties involved, has the true problem. I will say one last thing, I dont know if these are just a couple disgruntled tenants that left their rentals in shambles and didnt get their deposit back or what, but my family has a portfolio of rental properties and after my experience with this management company, I am thrilled to say that I cant wait to have them managed by Pacifica Properties! read more

Pacifica properties is horrible. A woman by the name oh a sherry calls my family and I on a Sunday afternoon to tell us the owner is selling the house. She did not provide anything in writing until almost two weeks later. We have been renting this property for 5 years. It was previously managed to a different company. We are in the process of finding somewhere else to live. They requested a rental verification and Sherry lies stating we have only lived here for 2 years. She claims their office didn't have all the documentation. However, there office's incompetencies should not be our problem. When I asked her to correct the documents she was very rude, unprofessional, and sent laughing emojis as if the matter was a joke. I've never worked with a company like this before it's truly disgusting that they would treat my family this way during times like these. She took no accountability in the mistake that she made. She did not acknowledge she was negatively impacting our lively hood. It's not our fault there company and the one prior has book keeping issues but what is not ok is for this company to jeopardize our chances at finding somewhere to live. I am very disappointed in this company. read more

Rude. I was very interested in one of the properties they had listed on their website. I left 2 messages and my bf also left 2 messages. Never got a call back. Now that the listing is not on their website anymore, i'd imagine it was rented...which is fine...but, after 4 messages, a call back would be appreciated. read more

The staff here is very rude, they don't return emails. When I moved they refused renting history to my new rental company and almost made me not get my apartment. read more

Zero stars. Absolutely the worst place I've ever rented from. Horrible service and rude employees. Just dealing with them was too much stress that, even though I know I probably would have won in court if I had followed through, I considered it a loss because I just couldn't imagine having to deal with them for any longer. read more

Their website domain has expired, and since they're closed for over a week during the Christmas holiday, there is no way to express interest in the properties available. I would suggest keeping up on your domain. read more

I have rented a home from Pacifica Properties since 2013. The staff has been the greatest at meeting my needs and expectations since day one. I was able to rent the property while on vacation outside of the country and take possession when I returned. Any maintenance issue has been done on a timely basis. The gardeners and pool staff that maintain my home are all top notch. If one is looking to rent in the Sacramento area this is the place to start. They are number one. read more

I was a previous tenant there at one time I was really looking forward to my residency there it was a nice place until a couple months later there was flooding damaging my things this didn't happen just once it happened twice they're building and convenience me and I was treated as I was doing something when they just needed to take care of their building not once but twice this is happened to me at this place there's mold in the walls behind the outlets they say there a non-smoking Community but that isn't true everyone there is smoking something there's a lot of homeless people around that in our laundry rooms and lock us out the smoking in laundry room manager is never there they don't even have an office at the apartments the management of this company they are very rude the people in the office are nice but the person that runs this property Fairview Court 95821 it's not a nice lady at the end of my stay at the residence I had a month to month when I decided to move they managed to fina away to keep my deposit muster up A CLEANING FEE COMPANIES LIKE THIS SHOULD BE ASHAMED OF THEMSELVES. Please don't occupy there's mold in walls from flooding and the moisture coming from cheap windows very upset feel disrespected and I will settle this no 1 is stealing money from me I did everything by returning the unit I received it. They should be reported BBU & HOUSING AUTHORITY my stars is .25 horrible read more

Let me say first that I do not rent through this agency. My experience with them came from looking at a house that we saw for rent in our neighborhood. I can't comment on how well they conduct business as an agency but the quality of the house that we looked at was very poor quality. Upon entering the house I was hit with a strong odor that my wife said was like a glue or lysol smell. The carpets had been recently cleaned so maybe if was from that but it was unbearable for me. The overall condition of the house was simply terrible. In the rental world there are management companies that represent landlords and properties that respect the fact that this will be someone's home. Then there are companies that are only trying to get the next eligible renter in so they can start collecting. It was my impression that Pacifica Properties is of the latter. read more

The very best property management experience I've had is with Pacifica. I can't say enough great things about them and their professional, friendly, and responsive office staff. Even the contractors they use for repairs are professional and top notch. What stands out most for me is their heart and caring. The wonderful ladies in the office are family to each other and it shows in how well they take care of their tenants. I'm proud to be a part of the Pacifica Properties family! read more

and a year later and they are still the best property management place around. i'm really confused by the one star ratings, they should be 5 star for sure!! read more

ZERO STARS!!!! This company is the most unprofessional, unorganized, delusional and disrespectful group of idiots I have ever dealt with. What a JOKE of a company. Oh, their website looks good but that is as far as it goes. The plumber they hired was the property manager's "Patti" son as it turned out and he was so not qualified to do plumbing or anything else on any property. After I waited for a week with a clogged kitchen sink and still never heard from him, I had to call the office again. It was yet another 3 days before he called to make my appointment for him to come out. My impression of him is that he is a lazy person with no skills and that is unprofessional. The front desk person they used to have, should have retired many years ago because she did things the way they did in the 70's, paperwork by hand and no real office skills either. What a joke! I guess, now that she is gone, they could not pay anyone enough to continue her antiquated ways of doing business and opted to finally update their processes which is about 15 years too late. And the owner Sherrie Lattrell is a bully, a hot head and should also just get out of the business because she is the most unprofessional of them all. The website says she is the "Bottom Line" and that is a shame because she makes irrational decisions based on her mood and current temperament. I am so glad I longer rent from this unprofessional group of people and would not recommend that you do either. Owners, beware, they only hire the cheapest, not the qualified. read more