Our family of six have been patients with Packard Dental, and had received excellent service and treatment up until we had asked the front desk receptionist (Lisi), if we could schedule our two children to take their parents scheduled 'routine cleaning' visits. My two children had priority over our routine cleaning due to their sore gums, and other dental work that needed to be taken care of. My daughter had waited for over 27 days with swollen gums that were over growing her molars (Pericoronitis), and were told by Dr. Mark Packard that he could perform the procedure. My wife and I simply wanted our children to be seen before us, as they were in pain, and we could forego our routine cleaning appointment. Lisi stated "I think another Dentist would be more appropriate for you". We were never given an explanation, or reason as to why Packard Dental turned us away when we were more concerned for our children's teeth, and my daughter had been waiting for over 27 days in pain due to her Pericoronitis with infection that was beginning to set in around her lower molars. Lisi was very abrupt, rude, and inconsiderate towards my family when she stated that Packard Dental gave her the authority to make the decision to turn us away. We have never been treated so rudely by a receptionist (Lisi) who has abused her given authority to make decisions that affect the health of children. Our insurance has covered all of our visits and we have never been in dept nor have ever given this practice any problems to warrant such inconsiderate behavior from a receptionist. read more

Packard Dental - Swollen, Inflamed gums and needed to be seen. All Packard Dental wanted to do is clean our teeth. - Orthodontists Near Me - Carlsbad, California

If I could give a 10-star review, I definitely would. My experience at Packard Dental has been nothing else but amazing since my first visit. They make you feel at home when you're at the office. Luckily, my experiences are 10x better thanks to my amazing assistant Jessica Schackel. She's amazing at what she does and she's very sweet. Nancy is also very fast and efficient when she is doing my retie. read more

I'm the CPA for this dental practice. I visit the practice and have come to know the doctors approach to managing their practice. I work with many dentists. They have one the most organized practices with the most advanced technology of any I've seen. It's a long-standing family run practice and I see the care they give to their practice, staff, and patients, is impressive. Really great people, staff, and practice. read more

I have been going here for 3 years now. Everyone working here is super friendly and personable. I have been working on fixing my overbite. Even when new assistants introduce themselves, they seem to genuinely want to know who you are and take care of your teeth. I highly recommend Packard Dental for both Orthodontic care as well as cleanings. I want to thank Jessica for the friendly service today. read more

Recently moved to California and tried out Packard per family recommendation and I was not disappointed! Initially went for the standard check up and cleaning with Dr. Jared. He immediately made me feel comfortable in his care and addressed my concerns regarding the cosmetic appearance of my teeth. Due to discoloration on my front teeth that couldn't be fixed with whitening along with the misalignment of my front teeth in general, we decided that 10 veneers/partial crowns would be the way to go. The whole process took about a month (wax up, temps, an permanents) and Dr. Jared, Karla, and the rest of the team were equally excited for my new teeth as I was and they turned out incredibly! Highly recommend this office and their team for both basic dental care as well as cosmetic care. read more

Packard Dental - Before & after of 10 porcelain veneers for my top teeth to correct shape, alignment, and color done by Dr. Jared and Karla. A++! - Orthodontists Near Me - Carlsbad, California

Went here today and had an amazing experience! So friendly , and nice , and a great environment . Thank you sososo much ! read more

Packard Dental is the best dentist in town and I wouldn't think of going any place else for my dental needs. They are very professional, personable, and like their sign says in the waiting room, they treat you like family. I highly recommend them and as a patient of theirs for the past 35 years or so I know I will always get the best treatment there. read more

Billing issues have been resolved and I am now happy to recommend Packard Dental.

Gorgeous offices, professional and friendly staff and reasonably priced options especially for non dental insurance patients. Would highly recommend Packard Dental! Felt very comfortable there. read more

What can I say about Dr. Mark and Lis who spent almost three hours replacing a tricky traumatized root canal front tooth, making it look as natural as my original one. Who has the skill set to do that? Packard Dental does! Throughout the procedure, Lis generously applied Vaseline to my lips, expertly made the mold, and graciously walked me though every step of the procedure! When I forgot my night guard, the next day Oliver quickly adjusted my mouth piece and answered all my questions with his kindness and knowledge. Packard Dental is a cut above in taking care of my teeth! read more

I use to always be nervous when going to the dentist. This also applied to getting my teeth cleaned. No more! This week, Tiffany cleaned my teeth with her professional, but gentle manner. She really puts one at ease and does a great job. Dr Matt is so pleasant and makes his patient feel special and is quite attentive! Front office is always friendly and welcoming, too. read more

Here for my last appointment. I had a root canal and i was soooo nervous about it. Its actually not bad. Glad my husband made me do it. This place is so clean and comfortable. Now time for my new tooth ! Super siked thanks guys. read more

I take all 3 if my kids here they absolutely love it. My middle child has a bit of a dramatic side and tends to freak out at any Dr office however, at Packard Dental she is comfortable and calm. Thank you to everyone there for making it so easy to get my kids to go to the dentist. read more

Just had my cleaning with Nicole! Super friendly, thorough, and awesome. Thank u! Don't hesitate to come here, great family place!

Always good to see Tiffany and Dr Mark. They have kept my teeth healthy for years and they make dental visits pleasant!! I have been a patient of Packard Dental for over 36 years. read more

I have been looking for a family dentist that we all can use and trust since moving from one we used for over 15 years in Seattle. This family owned and operated dental office is fantastic! Our experiences with everyone in this office have been nothing but stellar. We really appreciate the professional office staff and the caring and competent dental hygienists. Dr. Jared and Dr. Matt Packard are knowledgeable, professional and take time with each patient. I highly recommend this dental office to anyone looking. read more

My family has been going to Packard dental for many years! Everyone there is so caring and knowledgeable. They always make you feel at home and really get to know their patients! Kendra Witowich is a great hygienist...she's super friendly and really takes her time with your teeth while making you feel comfortable. I would definitely recommend Packard dental to anyone! read more

Love this office! All staff is very helpful and attentive to your needs. The new office is beautiful. Even my boys like coming in for their cleaning! Would recommend to any family! read more

Packard Dental - Office - Orthodontists Near Me - Carlsbad, California

I'm new to the area and decided to go with Packard dental after reading the reviews. They were great! Meagan at the front desk is very helpful and accommodating. I had Kendra for a cleaning and she was very nice and gave me some good tips as well as had me out quick when I let her know I needed to get to work. :) will be making this my permanent dentist here in carlsbad. read more

For my first dental appointment - they book two hours - I expected a heavy sales pitch for an "extensive dental plan" with a $10,000 price tag (happened in Seattle and Portland). But no, just common sense, and letting me choose how I wanted to replace a tooth on my timeline. Very friendly and tell you every step they are taking during each procedure. Professional and kind. Yes, for a dentist office, it is as good as it gets. Special shout out to Dr. Matt, and Kendra, the RDH read more

Best dental experience ever! I have an irrational fear of the dentist, and contacted their office because of some tooth pain. They were able to get me in that morning. I was able to see Dr. Jared, and they got me in and out in under an hour. Everyone in the office is super nice, and helpful​, and made me feel super comfortable. I will definitely be back, and have already scheduled my first cleaning! read more

I found Packard Dental about a year ago from positive Yelp reviews and I feel so lucky to finally have found a dentist I'm not scared to go to. I just got a crown replaced with Dr. Matt and it feels very weird to say this but it was actually a great experience! I dread dental work and my last two crowns have been painful, time consuming experiences. With Dr. Matt and Packard, it was painless (yes, even the shots) and took only two hours. I opted for the same-day crown and watched as the 3-D printer made my new tooth in 12 minutes. It fit perfectly and I was eating dinner just a couple hours later. Amazing! read more

Greeted with warm, kind smiles and check in was a breeze. When called back as a 'New Patient' Jessica gave me a little tour of their offices, and shared more about the services they offer. Once seated, she raised my chair and encouraged me to enjoy the ocean views in the distance. Recognizing I had mild anxiety about my visit, she went above & beyond to ensure I felt comfortable throughout. Taking X-rays weren't my favorite experience, but Jessica checked in consistently, kept the conversation light and before I knew it, we were done. I was next introduced to Dr. Jered, who is AWESOME. He is gentle, patient, kind, funny and extremely knowledgeable. There is no air of judgment or criticism, they are just happy you have come for their services. Tiffany was my Hygienist and completed my cleaning services. Yet another TOP NOTCH experience. We had great conversation and she is a genuine, good person who is outstanding at her practice. I felt like I was in great hands. I left feeling clean, fresh, and relieved to have found such a wonderful new dental practice. The office is very clean, professional and LARGE. From the moment you walk in, until you walk out, you feel warmth, positive energy and genuine care from everyone. Love that they are a family business, who has served Carlsbad for decades. From what I understand, most of their team members have YEARS of service, which certainly says a lot about how the Dr's take care of their people. I can't recommend Packard Dental enough ~ my whole family will be going! read more

Tiffany never fails to keep me smiling with every visit to her! Packard Dental should be very happy to have her on their team. I'm so impressed with the quality of her service! Every time I go in, she makes conversation so pleasant! Thank you Tiffany so much for cleaning my teeth and keeping me smiling ! Hana read more

This was the best experience I have had with a dentist EVER (and I've been going to the dentist for about fifty years. I'm a fairly nervous dental patient, and, much to my amazement, I actually ENJOYED the experience. The staff demonstrated outstanding patient care, friendliness, and a great sense of humor. I felt very comfortable with them. Their technology is state-of-the-art. I walked in with a broken tooth and walked out approximately three hours later with a PERMANENT crown--no need to leave with a temporary and then come back again for completion of the process. Each member of the team did her/his job masterfully, and I was confident that I was in good hands every step of the way. I will be recommending Packard Dental Group to everyone I know from now on. I cannot think of anything they could have done that would have made my experience better. Long live the Packards! read more

I went in to this office for the first time a few days ago. I was very impressed by how nice and professional the staff is! They took x-rays and did a standard cleaning while I was there and my teeth look and feel great! Going back in for a deep cleaning next week with Kendra, she did great with the standard cleaning so I'm looking forward to getting my teeth/gums deep cleaned. read more

I went there because of the high Yelp review. The teeth cleaning was done fine. The filling was done ok, and gave me discomfort for a couple months. But I guess I can't blame the dentist for that although the cavity was very new and shouldnt be close to the nerve on a molar. What Im really annoyed is their style of telling you one price and then charge you more later. This happened on both of the work i did with them, filling and crowns. For filling, she told me $77 before the procedure. One month later, I got a bill saying I owe them another $80. I really dislike this tell you a low price trying to get you in the business then said you owe them more and ignore the mail. One month later, I got another mail saying I owe them $90. I called in to complain saying they should have done their calculation more carefully before they do the procedure. I understand that dentist might think a more expensive material is necessary or something all the time, but all of this should be explained before the procedure. The lady instead of trying to find out where the discrepancy came from, she basically just said she doesn't know the reason and blame everything to the insurance company. All she wants is to collect the money from me. I paid it and will never go back again. read more

A year later and still wish I could give 10 stars; I stand by everything I said in my precious review. This place ROCKS. Every person in the office is upbeat, friendly, and caring. Nicole is the best hygienist ever and I always know I'm in good hands with her. There were some issues with my gums last week when I came in, so Nicole consulted with Dr. Matt and then they both talked to me about what my options were and what they thought was best. I had the recommended procedure done this morning and while I wouldn't say it was pleasant, I was able to get through it without nitrous or numbing. They offered me both, but I wanted to see how I'd do. They have fantastic topical anesthetic; add that to deep breathing and Nicole's kindness and care throughout, and I was able to avoid the extra drugs. Grateful!! read more

Toothaches can happen at anytime, sometimes it's minor and sometimes it's major. After landing at LAX, this morning, we drove down to Carlsbad to check into our hotel. My brother in law started feeling a terrible pain in his mouth, so we called around and no could take him as an emergency patient, except Packard Dental. They pulled my brother in laws wisdom tooth out and an hour later we were saying goodbye. Thanks to their receptionist Chelsea who was very helpful and super nice. read more

Went here today as a first time patient for my teeth cleaning and wow I was incredibly surprised with how great they are! They really make you feel as comfortable as possible as a patient there. Everyone is super warm, friendly, and knowledgeable there (: also the office is really cool! They start you off with a little tour, it's awesome. Zero complaints. If you're terrified of the dentist I highly highly recommend this place read more

Doctor Matt was super nice and very professional. He filled a small cavity while I watched Tiger Woods golf on a TV in the ceiling. One of the best dental experiences I've had. Julia, my hygienist, cleaned my teeth immediately after. She was thorough and I could tell she knew what she was doing. She gave me some valuable advice on how to use the electric toothbrush I own. Thanks Packard Dental! read more

These folks are great! My wife and I found them through Yelp. We hadn't been to the dentist in way too long, and they made the whole experience a very pleasurable re-entry in to regular checkups. Besides being incredibly friendly and up-beat, Dr Matt, Nicole, and Kelly were all very knowledgable and know their craft well. Kelly cleaned my teeth, and had great cadence when asking questions, and then removing her dental tools from my mouth so I could respond. It was pretty easy to see why Packard Dental has received such high reviews here. They make going to the dentists rather enjoyable! read more

I don't really know how to convince the general public of the absurdly high standard this organization maintains but let me just tell you what this family group of dentists did. About 2 weeks after my appointment I received a sincere hand written card from Dr. Jared. I was truly taken back by how much care they put into their operations. Then yesterday I received a letter with 2 gift cards in it. I think there's an ulterior motive because one of the gift cards is for coffee, which stains your teeth, which brings you back to the dentist. Joking aside it's such a relief to see a group that shows such an appreciation for their clients. This team is world class, possibly even galaxy class. read more

Really good dentist! Nicole was really sweet! Everyone is really helpful and sweet! Love this place!

Dr.Jard Packard is being sued for Malpractice for performing a root canal ,he broke a tool in the patients tooth and waited 2 weeks to call the patient to apologize !when he put in a claim to his insurance ,they denied the claim saying that is normal dentistry ! He is a poor excuse for a human being thinking he didn't have to say he was sorry ! read more

I took my little girl here for her first heavy cleaning ; she's 4 and Kendra did the most fabulous job making her feel totally comfortable the entire time. The office was friendly and the facilities are incredible. I honestly can't say enough good about Kendra- my little one is sometimes nervous and anxious about new experiences and I was blown away with how at ease she was the whole cleaning. She left the office so excited. Thank you Packard dental for all you do to serve our community! I'm thinking I need to get my entire family in here :) read more

Can't say enough great things about them. We are always impressed with how knowledgable, caring, and professional they are. We felt terrible asking, but twice we've had emergencies and were attended to by them on days they were closed. "Doctor Jered" is our guy for as long as we have teeth left. And with his and their help, it will be a long time. read more

I have always been a little fearful of going to the dentist, as I have small sensitive teeth that are prone to cavities. I am so impressed with Packard Dental because they always make me feel welcome and special. They always take extra precautions to make my teeth cleaning comfortable and take special note of my sensitivities. They earn the extra star on this review for the quickness in which you see the dentist. Dr. Jared was in my exam room within 10 minutes of me getting to the appointment. I have never been kept waiting and I am always greeted with familiar faces and welcoming smiles. This is hands down the best service and care you can find. The new office is in a great location and I like all of the upgrades. I have nothing but positive things to say about Packard Dental. read more

I was referred to this dental office by my insurance. The office is nice, large, and very modern. Parking was a breeze. Also, the staff is friendly. Alicia, was great in contacting my insurance and facilitating my visit. Dr. Matt spent a long time to examining my teeth and was very honest. I was told by another dentist that I have to do Root Canal, but Dr. Matt said there is no need. Mindy, the hygienist, also did a great job. I had a deep cleaning last year and the regular cleaning, done by Mindy was 100 percent better than deep cleaning done by Quarry Creek Dental Group in Oceanside. I highly recommend Packard Dental . I definitely recomond them to my family & friends. read more

Dr. Jared and Karla are awesome! The whole staff is great. I walk in the door and everyone is so happy and cheerful. I am so afraid of going to the dentist due to childhood trauma and everyone is so patient with me. They actually say I am fun. Dr. Jared will crack jokes to make me laugh and Karla holds my hand. It's absolutely an amazing practice. Kendra the hygienist is so sweet, I walk by and she tells me it's good to see me. I would highly recommend them to anyone! read more

Packard Dental - Dr. Jared and Karla making me laugh! - Orthodontists Near Me - Carlsbad, California