I needed my Mom's antique Chickering baby grand piano moved within the state of MD - about a one…read morehour drive away. Johnson's was recommended by the previous movers, Commonwealth. Johnson's only moves pianos, so their technique & equipment is customized to just piano moving. I had one or two entrance steps at the house in Hagerstown and no steps here - just a threshold. A team of four men moved the piano fast & efficiently, & even helped me decide its best position to save space. R was Johnson's employee with their name embroidered on his polo shirt. He was very cordial and professional in demeanor and appearance. I paid $800 for the move but I was given a discount of $50 for a cancelled booking next day delivery time window. I was very pleased with this company.

Responsive, on time & reasonably priced. They took great care in moving 2 pianos for us!read more

Jonathan managed to schedule my piano tuning within a few days, showed up at the announced time,…read moreand charged a competitive price that he had told me on the phone. Very friendly but discrete and focused on making the piano sound great. And it does sound great.

Jonathan has provided expert tuning on my kawai. He takes his time and does a great job.read more

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

I have been a Bannar customer for over 40 years, first with Harold Bannar, and now with his son…read moreScott ,who inherited the business when his father retired. Scott is knowledgable and trustworthy. He knows everything about pianos there is to know and is truthful when he imparts information. He has tuned my piano for decades and notifies me when it is time to tune again, a service that removes a tiny piece of my bundle of things to be remembered on a yearly basis. Scott is personable and I look forward to seeing him when he arrives. I recommend him without reservation!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

David definitely knows his stuff. He fixed several things…read moreother tuners could not. hammer hitting too near the end of the string stop, hammers not releasing far enough etc.

From the owner: Expert piano service by a Registered Craftsman.read more

Used them again May 2026 to tune our baby grand before a family event. Hired professional musicians…read morefor event who brought their own keyboards-they opted for our piano. Also, referred a neighbor down street who reports her piano has 'never sounded so good.'

Chaz made our hundred year old Chickering sing! He is very experienced and professional.read more

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

On time, friendly, courteous, professional, efficient. Reasonable fees. Will certainly hire him…read moreagain when piano next needs tuning.

From the owner: Every piano has a story. I want to tell others that story…read more Every piano has a voice. I want to make that voice sound as beautiful as possible. That’s why I tune pianos. Your piano should have a tuner that cares about it as much as you do. It’s a musical instrument, but it’s also a memory maker, a joy giver, and a storyteller.

The Baltimore Music Company is an essential resource to me. Not only have I purchased high-quality,…read moretough-to-find guitars and amps from them, including a 1961 Gibson Falcon amp, I rely on their luthiers for the maintenance of my guitars. I entrusted them with my 1965 Fender Jazzmaster to add a Mastery bridge and tremolo, as well as Curtis Novak pickups, in addition to a setup using their state-of-the-art Plek machine. The guitar now plays and sounds perfectly. Steve Blake and his team are far more interested in helping a musician sound their best than making a sale. More than once, they've talked me out of purchasing something from Baltimore Music Company. I've also enlisted their perspective on purchases I've made from the likes of Gruhn Guitars, Matt Umanov, Wilcutt Guitars and others. They've earned my trust again and again and again. Finally, in a world where most music stores are strictly an online thing, the Baltimore Music Company is a great place to hang. You can noodle guitars, basses, amps and stomp boxes in what is easily the nicest, most well-appointed music store I've ever been in. More than once, I've visited the Baltimore Music Company with a friends to shoot the breeze with the gang there before grabbing a beer at Union Craft Brewery a few doors down.

Wow! Check out the over 6,500 square of heaven on earth for musicians!…read more Does your instrument need a repair? Are you in the market for a new guitar? Or do you want to design one and watch it being made! Or do you just need a feee lessons? Then THIS is the THE place for YOU! Come to the Baltimore Music Company, Located in the Union Collective ~ 1700 W 41st St, Suite 445, Baltimore, MD 21211 ~