William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

We needed our piano tuned relatively quickly as my daughter was prepping for a Trinity piano exam…read moreand needed to submit a video of her playing. I spoke to Kevin Pahl and it was the first time we had used him and he was able to work his schedule around and show up the same day as we called. Very few people/companies would do that for a first time customer. Kevin did a great job and had a nice demeanor and took his time to answer all the questions we had. Tuned the piano and fixed a squeaky pedal. We will be using Pahl's Piano Service in the future.

Excellent service. Kevin is personable and extremely knowledgeable. I'm also very happy with my…read moredampp-chaser for my grand piano. I would recommend anyone who has a piano to call Pah's Piano Service.

Jonathan managed to schedule my piano tuning within a few days, showed up at the announced time,…read moreand charged a competitive price that he had told me on the phone. Very friendly but discrete and focused on making the piano sound great. And it does sound great.

Jonathan has provided expert tuning on my kawai. He takes his time and does a great job.read more

I had acquired a guitar from a family member that was in decent shape, but needed some…read morerefurbishing. After looking around on Yelp, I came across this business which seemed promising. The young clerk at the business figured the body of the guitar needed a realignment, new strings, and some other TLC. I got an estimate which seemed fair so I left it in the care of this shop and waited for a call or email. After a few weeks of not hearing back, I shot the shop an email and the owner was nice enough to not only be expedient in their response, but to assure me that the guitar was ready to pick up. They did such an incredible job bringing it back to life that I bought a guitar strap and some other accessories to go along with it. The prices here are actually REALLY reasonable and I would argue comparable if not *better* than bigger retailers like Guitar Center. Really solid selection of product to choose from considering the size of the shop and, like I said, they are very hands on which was refreshing. I'll be sure to come back in the future as I'm ready to get back into building out my home studio again.

Bay Tunes Guitars is my favorite place to try out new gear and purchase in the Annapolis/Edgewater…read morearea. The staff is very friendly and knowledgeable, and never pushy to get you to buy something. From them I have purchased 2 guitars, an amp, several effects pedals, I also took a few guitar lessons, and had them upgrade the hardware on my archtop guitar. Which included upgrading to a set of dimarzio pickups, a new bigsby and pots and wiring. The work turned out perfectly. If you're looking for friendly expert advice and good prices Bay Tunes Guitars is where you should be going. As I said I will drive past other guitar shops in the Annapolis/Edgewater area to go to Bay Tunes Guitars to get recommendations on gear, try out gear and make my purchases. You should as well.

I have been taking piano lessons for nearly two months now and I have had a pleasant experience…read moreeach time I enter the store. I'm also very pleased with my lessons from Melody.

Customer service is terrible! When I entered the store both employees completely ignored me and…read morethe store was empty. I looked around in an attempt to find what I was looking for myself, still neither said anything. One looked at me and still said nothing! I decided to ask them if they had the product I was looking for and one employee was on his phone and never looked up and the other employee on his computer did come out to see if they had the product. I left because they evidently don't want my business. I didn't even know they were in this particular Plaza. Because, I need to make ongoing musical purchases and their location is very convenient I would patronize their business. Not now... unfortunate for them.

Have you ever met someone and instantly knew they were about to become a huge part of your family?…read more Tom Bonvegna responded to an online inquiry I had about a Baby Grand piano that I wanted to surprise my husband with while he was deployed. My husband had played for years and since this was our first home purchase, I really wanted to make that happen. Tom, a Vietnam Vet and hero, reached out to me, heard my story and desire, and made it his goal to help us get a beautiful piano delivered. Our budget was ridiculously tight, and Tom made it happen. I researched everywhere, from estate sales, other online marketplace forums, about 15 different piano stores (some local, some not). After all of the research I had done (not knowing much about pianos beforehand), I learned that unless you REALLY know your stuff, you needed to go through a reputable company. If a piano wasn't tuned for the duration of its life, it could look pretty, but it wouldn't be very functional. I almost made a deal with another company that I would have regretted... and then Tom called and from that moment, I had an absolute peace about working with him. He was not a "salesman," but a true gentleman. Tom went the extra mile by a lot!!! There was one piano we thought would work, and it was even bigger than my original plan. After Tom looked at the pictures of my home (and staircase), we decided to wait for another piano to become available. There was a little bit of time that went by where I didn't think we were going to find it, and then... the call came. Tom found the most beautiful Yamaha, ebony, baby grand that plays incredibly! My husband was completely surprised and has loved at (1) having a baby grand piano delivered in his home without him there, (2) that I stayed within my designated "muahahaha" budget, and (3) that we found such an incredible person to work with. The piano delivery service was also excellent! Such care, such professionalism, and physical strength too. It's been four and one-half months and my home has been filled with music ever since. Thank you Jason's Music Center for being such a wonderful company to work with...and thank you to Tom for really making this happen.

Steve was a total pleasure to work with in the purchase of our new Kawai grand piano! We had been…read moresearching since the summer exploring both the used and new market for a Kawai trying to marry our budget with our needs and desires. Once we decided on a piano, Steve was able to make the magic happen so we could bring it home! This included trading in our baby grand. As our piano wasn't in stock, Steve went out of his way to locate one for us. There was a wait for the next shipment and the process of customs, but it was so worth it! It has a beautiful, rich, mellow sound! We are looking forward to the decades that this piano will be used! Today alone, it's been used almost nonstop since it's arrival! Also, the piano movers were so professional and really took care of each piano during take down and set up. Thank you again Steve!

I had an amazing experience with Johnson's piano moving. I played for 18 years and gave it up after…read morecollege and have been wanting to get back into playing for years now. Johnson's has a warehouse with a few used pianos in varying conditions at an extremely affordable price with moving fees included! They allowed me to come and play the pianos and pick one to purchase and it was delivered 5 days later. The move was seamless, the crew called to give me a 30 min heads up and they were on time, professional, friendly, and got the piano up 2 flights of stairs in perfect condition in less than an hour. It has brought me so much joy to reclaim a childhood hobby at a truly affordable price and I could not be more grateful for the opportunity. Thank you Johnson!!!

The team was extremely careful and efficient- highly recommend them. My piano is an inherited baby…read moregrand so it's got some miles on it and they handled like a baby.

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

The best service I have ever received with tuning my piano player. He tuned my piano exponentially…read morebetter than anyone else. I would highly recommend him because he is responsive, dedicated and definitely and experienced in his field.