I am amazed at the negative ratings here. I was a patient there today and throughout the entire…read moreprocess it was a great experience. From the pre-admission process, to the prep and procedure, every aspect was perfectly handled. All the staff I interacted with were beyond professional and very friendly and warm. Every question I had was patiently answered, and there was nothing that was too much effort. If I only come back to Hyde Park Surgery Center in the future for things like this, I will be a happy camper. Big (HUGE) kudos to Zoe, Marina, Jenny who did the intake/aftercare, procedure nurse and nurse anesthetist respectively. They are amazing women who kept an old gal comfortable and smiling throughout. That's something you can't buy. It just exemplifies the types of staff HPSC strives to employ. 10 stars

Very clean and they are extremely organized. I have had a few surgeries there and everything runs…read moreon time. They send out detailed instructions a few days before surgery and do a second email day before and call you too. Very easy process and great care.

Recently in May 2025, due to osteoporosis, I got pelvic cracks with huge pain that I had never…read moreexperienced. I had to be on bed day and night. Thankfully Dr Chin solved my pain and I finally got out the bed and walk with wheelchair. Now I can walk without wheelchair. I appreciate Dr Chin's help very much. Thanks again.

Very disappointed that I spent at least an hour last night booking an appointment and completing…read morenew patient paperwork only to have the office call this morning to say that Dr. Chin only sees personal injury patients and I think she added that it was patients who were working with an attorney. Nowhere on the website does it indicate the practice is limited in such a way. They need to update their website so as to not mislead other patients and waste their time!

Dr. Shepard was awful. She was not helpful and disrespectful. She would unnecessarily say my name…read morejust to say it incorrectly. She wouldn't answer my questions. She wouldn't ask me if I wanted to stop when I started crying (not my eyes just watering). The office said I needed three appointment, but put me with another doctor (that I liked) then moved me to work with Shepard. Then they proceeded to tell me I needed three appointments with her so four appointments total. It just seemed like a money grab. Overall awful experience and a waste of money and time.

Dr. Westbrook helped me narrow down potential causes of my knee pain, provided pain relief, and…read moreassigned a great regiment of targeted exercises (also available in the Airrosti mobile app) to improve my health. Her staff were great as well and helped me reinforce those exercises.

Each time is nice easy to check in and fast paperwork. Wait time is with in the 15 min and easy to…read morestep on scale and walk into the room area . Each person has their set of questions and instructions to give you depending on your needs . Didn't like how each time I had some type of problem and didn't like how I can't see the doc and how was keep pushing dates and times and how can't see one person each time and doc left and got someone new and they spoken down to me and I didn't like that . Not easy to get the date or time I needed.

The care quality was amazing, and my care assistant, I believe her name was Sariyah Reyes, was…read moreoutstanding and incredibly kind and helpful.

As I move towards my surgery date for a shoulder replacement, Dr. Seade and his team have been so…read moreconsiderate, available and helpful. Today, Cathy Hollabaugh, the Surgery Coordinator, returned my call immediately, as she always does. With consistent kindness and understanding, she helped me handle several concerns. In Billing, Jacky V patiently listened and helped me. Additionally, my grateful thanks to Noah Guerrero for his patience and professional empathy concerning my questions.

Wow! What an awesome standard of care! Dr Seade & staff definitely set the bar high for…read moreorthopedic services! I went in for a consultation on my shoulder. After a short wait, I was ushered into a nice exam room where my history was taken. Then I met Regan the PA. She went over everything, and escorted me to Helen the x-ray tech for pictures. Then back to the exam room to meet with Dr Seade. He is one of the nicest, most genuine physicians I have ever met! He explained exactly what was going on with my shoulder & treatment options. He even drew a picture for me! All of my questions were answered, and I could see a way forward! Today I opted for a cortisone shot. Regan came back & administered it using an ultrasound machine. Hardly any pain at all! I can't recommend Dr Seade & staff highly enough! I felt cared for, listened to, and generally special!

Spinal fusion successful and supportive staff, pain management advisement was also empathetic and…read moreneeded for only short period

My hero!!! There aren't really words to express my…read moregratitude for this surgeon. He was professional, but not distant nor cold- as some can be. Very understanding and detailed in our conversations, Dr. Moghimi discussed his thoughts with me then confirmed each of them with imaging... he was exactly right! I'm now 3 weeks post-op from a two level ACDF procedure and when I woke from surgery, all previous pain was gone. (and my scar is tiny, will be beautiful) Dr. Moghimi is truly amazing, and you would be doing yourself a favor by receiving his treatment!

I regret ever going to see Dr, Moghemi. i saw him for lower back pain and had an MRI done. The…read morefollow up appointment was beyond sub par. Moghemi never shared my films with me, never offered anything but bilateral injections in my SI joint. he told me I have the back of a 40 year old....I am 69.

I was referred here by a friend who was going through a similar injury as mine. I still did some…read moreresearch but With Two herniated disc and a third one in my lower lumbar, and in hell for 6 months I tried this place. I have not been heard about how much I am I pain I went here because of the "spine specialist" info and some reviews. I have already paid for CT scans, chiropractic appointments, X-rays, PT therapy and among so many medications prescribed I was at my wits end. I had my eval appt and waited over an hour to be seen. They told me my CT scan wasn't exactly enough info they needed to help me and told me to get an MRI for further recommendations for surgery or PT care. My insurance wasn't going to cover a second imaging so I paid $400 for the MRI and had to pay $150 for Dr to tell me to get an MRI to get the best possible path forward. I agreed- They called me for a follow up on my results and made my appt. When I arrived, I was checked in and after siting for 2 mins they called my name. I was very slow getting out of my chair when they called my name again. I apologized for being slow to get to the desk and they just said I had to pay $150 for the follow up appointment because I didn't have my deductible met. I said I don't have that money; I was just here a couple days ago and need to discuss follow up. They told me if I can't pay in full I have to reschedule. I was so upset. I was missing work, in pain and I asked to bill my insurance or something and they said no to reschedule when I could pay. This was a scheduled follow up to discuss a test they made me do to be able to get any additional care from their providers. They didn't offer any assistance how to pay towards my visit, just that I can't pay so I had to leave. I called my insurance when I left and they told me a claim for my follow up visit would have been covered, this was strictly the clinic refusal to not file the claim. I won't reschedule. I'm disappointed. Don't recommend

He seemed nice enough but he did not listen to why I was there. He gave me a diagnosis that was a…read moresecondary issue to the problem that I was actually there for. He took X-rays when I already had them done and he could have viewed them.

I don't question Dr Ebert's medical skills, but his office…read moreis a dumpster fire. Be prepared for waiting extended times for appointments and don't expect prompt return phone calls. I tried to get a surgery scheduled with Dr Ebert and after waiting two weeks to hear from the scheduler, I opted to go with another surgeon at a different medical practice. A second opinion is worth the time. If you want reasonable customer service, select another medical practice. This office is an absolute "dumpster fire."

Six months post surgery and I can't believe how much better my quality of life is. I didn't…read morerealize how much I had limited myself due to the pain in my back and legs. I am back to being super active, I am down 40 lbs and I feel amazing.

Care and accommodation for patient-nill. It's just a job. Be ready at their command to get in and…read moreout to the next person. Not a place concerned primarily about the healing

I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.