I'm so grateful I live during the age of modern medicine and awesome doctors. I was in excruciating…read morepain 24/7. I tried every possible pain mitigating effort over several years. EVERYTHING!  I finally visited Dr. Marks. I was opposed to additional pain meds and he agreed. He was sympathetic, focused, and committed to reduce my pain. And the procedures we did worked!  There are no words I have to express my gratitude. He was attentive, and even better... the staff he surrounds himself with are also equally accessible and attentive. The communication is awesome. The vibe of his office is determined but relaxed with total dedication to patient well being.

I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

Dr Kim is the best ! He truly cares about your condition and about your well-being. He has…read moreexcellent bedside manner. He listens to your concerns and gives you all your options. He focuses on you to make sure you receive the best care. His office staff is extremely helpful and friendly and works with your schedule. When my procedure was all finished, I was wishing he was my primary doctor! I would definitely recommend Dr Kim!

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

If you're looking for a top-notch pain management clinic, look no further than Capitol Pain…read moreInstitute in Austin. This clinic has a team of specialists who are highly skilled in diagnosing and treating all types of pain. They'll work with you to develop a treatment plan that meets your specific needs, and they're always available to answer any questions you have. The staff and Dr Raj Patel at Capitol Pain Institute is incredibly friendly and supportive, and they go out of their way to make sure you're comfortable and informed. I can't say enough good things about this clinic, and I highly recommend it to anyone dealing with chronic pain.

Took a day off from work and went here for extended pain management after a calcaneus (heel)…read morefracture, stress fracture of metatarsal, and ankle sprain event that occurred all at once. After slowly working back to walking again, I'm attempting to do PT, but the pain is still intense, and sleep is difficult. Orthopedist doctor prescribed me Vicodin, and when I asked for an extension, referred me here. Was billed a $160 copay only to be told by the doctor that they don't prescribe opiate/opoid pain medication there, and they could maybe evaluate me to see if my condition was appropriate for Gabapentin. According to her, it's the only thing she can prescribe! Complete referral disconnect, organization name is misleading, no treatment rendered, but they still received my HSA payment. My only options now are supplements and OTC meds - not that they care.

I've been a patient of Dr. Gutierrez for 12 years and had outpatient surgery at this center several…read moretimes. The entire staff is professional, caring, attentive, and knows the value of outstanding patient care. The pre-surgical staff explains everything clearly, and in great detail. The operating room staff are keenly aware of how anxious patients like me can be, and are experts at making me feel comfortable and relaxed. The waiting room is furnished with comfortable sofas and chairs. The entire facility is modern, and meticulously clean. I will never hesitate to return because of the quality care I consistently receive. In fact, I'll have another procedure that will be completed within the month, and am actually looking forward to the relief it might provide. If you're looking for pain management that is the best, PSA is the place to go.

I'm so sad to write this review. Dr. Gutierrez at Pain Institute of America (the office at 4316…read moreJames Casey Street Building B, Suite 200) does NOT care about my pain. I have been trying to get through since last week with no luck. I am in excruciating pain due to neuropathy and NOBODY CARES. I called first thing again this morning and again at 4pm and again at 4:20. I can't bear to go through another night of insomnia and unbearable pain. I don't know what to do. Do NOT go there! They don't care about their patients.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

I was referred to PPofTX by my orthopedic surgeon. I recently had a VERY THOUROUGH (general intake,…read morephysical exam, discuss imaging, course of treatment, etc.) new patient consult and I can't express how pleased I am with the level of care I have received thus far. All of the staff are extremely nice and knowledgeable. Despite the [painful] reason I was there, I left feeling a bit of relief simply knowing what my future options and plans are...at this point in my health journey, PROGRESS is everything! I will provide a follow-up after my first procedure (coming soon). The location is easy to access, and has ample parking. The facility is modern and clean. So far, definitely 5 stars. If you (and I sincerely hope not) discover a need for nerve pain relief, I recommend PPofTX. Be sure to say "howdy" to the lovely ladies Beverly, Annie, and Ellen. :D

I found out I had osteoarthritis at 30 years old. The doctor and staff told me I was the ideal…read morepatient for their stem cell therapy. So I decided to do the stem cell "treatment" once for four thousand dollars, where they put you under. Then I waited months before I could really do anything besides walk. My checkups reflected that my knee condition actually got worse from the treatment. That was after a year of staying low (not being active), hoping that it was healing. They did not say what I could and couldn't do, just very general statements. I would not recommend this procedure as it was wasted time and money. The doctor would not talk to me after the procedure, only his assistants.

Absolutely love Dr Frank and his RN ! So so sweet and has given me my LIFE back. Have arthritis and…read morejoint pain and fibromyalgia in my hips and back and am a 23 year old new mom. They have helped me be independent of my pain and have even helped get my an strength back by prescribing physical therapy. I'm sad to see so many bad reviews - the staff and the whole experience are extremely sweet! 1000% recommend if you are committed to make a wholesome approach to getting healthy.

I think a few of you read this like a novel. Well I thought I could write the ending-not quite! Smh…read more A doctor update: the former Founder of APA is GONE, Dr Wills-and parting was not sweet. I know how & why, and I'll leave it as not good. The entire medical community talks about the former APA Clinic-even when someone is NOT in the medical field. Austin does want to know: WHERE IS Dr Feferman? I thought I was done, but OH NO. I was given an amount much lower than my supposed total (which had included balance billing and significantly higher charges)-I paid cash to end it. THEN old claims previously processed as Out of Network (and part of my payment above) were resubmitted by "someone" as In Network, so this clinic collected double. NOT NICE. For those who hope this place is nice and has competent staff now-I hope so too. However, If they are so desperate or incompetent as to 1. Harass me for payment (no worries I save EVERYTHING), 2. Receive It after much negotiation THEN (as was always the CORRECT ROUTE- I was NEVER Out of Network) 3. Go To Cigna and RE FILE EACH as a "Corrected In Network Claim" I say BE CAREFUL. I am SO SICK of EVERYTHING related to APA and their new company BUT I have Ethics, and think my doctors should follow the Ethics to which THEY are bound. This isn't over, SO nothing else significant posts til this ENDS. However- I have Cigna so they will be involved You will GET NOWHERE with Austin Billing; I suggest googling the full company name not just USEP (see my post 1 or 2 below for it) along with the address in Dallas used to send payments (a POBox in Dallas). You WILL FIND contacts AND complaints I512hope this439helps you7342goodluck starting to appear-however none are mine. Good luck to others esp with Billing-infoabove-More when I have more.

I went to see Dr. Mancera due to incredible pain that started at my neck went down to my right…read moreshoulder and down my entire arm to end with numbness in my hands. He ordered a MRI and prescribed Gabapentin. I filled the prescription but the list of possible side effects were terrifying. I called the office and informed them that I would not be taking that particular medication and would another alternative to relieve the terrible pain that I was in. I was informed he would not recommend or prescribed anything until after the MRI. There was zero concern for my pain nor any follow-up after I did the MRI which showed several issues. MY GP saw the MRI and stated that my pain must be intense and it was. Dr. Mancera obviously did not care about the pain due to his lack of follow-up or willingness to prescribe anything else but a medication that after research I did not feel safe taking. I felt unheard and uncared for. I would not recommend.

Really not a particularly good practice…read more I had a few procedures done to relieve some chronic back pain subsequent to surgery. Although they seemed to know what they were doing, I didn't get very much relief. Billing was an absolute nightmare however. I got bills that didn't make any sense. Spent hours and hours trying to get it straightened out. After months of tremendous frustration, they got a woman who was actually able to help with it. They had made several BIG mistakes (billing twice for the same thing, etc.), that were always in THEIR favor. Eventually, got it squared away (I ended up owing over $2,000 less than they were trying to get from me). By then treatment was complete and their new "suggestions" weren't terribly helpful (for instance, a $2,500 back brace which wouldn't allow me to sit in my chair at work). Just not very good at what they do and terrible at billing. I'm very glad that I'm not dealing with them anymore. There are plenty of other really good Pain Management Practices around.

I was out of work for three months due to back pain. Their injections in my back have me pain free…read morefor several years so far.

I received care from Angela Ash. I cannot express enough how grateful I am to have met her. Angela…read moregoes beyond to help her patients. She takes time to listen to what your concerns are and does everything she possibly can to help you. Angela went out of her way to find out what was causing my pain and wasted no time finding a solution to treat it. Thank you Angela! I wanted to add that though I did not see Dr. Gutierrez, he was involved with my care on this visit by meeting and discussing my issues with Angela. Both went out of their way to find the problem and set up a plan to fix it.

So Pain Management consultants merged or got bought out by another company. I believe they are…read morecalled Capital pain institute and let me tell you . They are so rude . I will never go back there . It's a shame that Pain management is no longer in business. Good luck to the new company! They don't treat you like a patient but like a child . I wish I could give a 0 star !! The doctor that I saw had no bed side manners .

This is a great clinic, founded by dr. Haro alone, the first in Austin, many years ago. Dr. Haro…read moreis the best. He treats the patient right, with patience, listens attentively and provides excellent care. He knows how to give effective pain injections.