Pros: The providers and support staff, including Marni. Good information…read more Cons: Problems with administration and organization of their program increased my stress and pain. This was made even worse thanks to COVID. Also in orientation and early on they said don't worry about insurance or copays because they're taken care of. Several months after starting massage and acupuncture I got a bill for $300+ of co-pays which I was unable to pay. Thankfully they waived this. I appreciate what they are trying to do.

I received Excellent Acupuncture treatments over several months from Wei Li, who was only there on…read moreSaturdays. Her homebase is Lake Oswego. She is an eighth generation herbalist, also.

Katie is very intensive in listening to symptoms and working with chronic pain pts,,an angel sent…read moreto heal

I'm sitting here right now and they are running behind due to the holiday however Garet has made…read moreour waiting so plsent. He's given us snacks and drinks and jokes and apologies just been amazing. Also the girl at the front desk mela is such a sweetheart. And thats not even to mention the care I get. I love this place.

I saw a dr Hoffman at this clinic. She was pretty useless when it came to treating my pain. She did…read morea brief exam and then ordered a nerve test after telling me it was normal, she made the presumption that I only had the pain for less than a year. WRONG! if she would have actually listened to me or read my chart she would know I've had this pain for several years. she then suggested pt and massage, ive tried all these therapies with no relief. on my first visit they drug tested me and had me fill out a pain contract so I was hopeful they might actually do something for me to treat my pain but no I guess I did all that for nothing? didn't take my pain seriously not happy with the care I received at all. do not recommend this place or this dr to anyone suffering. they don't care.

Excellent doctors all of them got me on the right track feeling much better would recommend them…read moredefinitely everybody

I just got off the phone with the Office specialist. Well let's backtrack a little. I'll tell you…read morefrom the start of my problems with this place. 1. I had to wait several months for an appointment for this place I mean like it was like six or seven months. 2. When I went in for my first appointment, my ID was a little messed up. I have a puppy and we chewed it. So part of my picture of my ID is not there. But the small one in the other corner is there I had probably 5 to 7 other things in my purse that had my name on it and the front desk lady said oh I can't take this. It won't scan and I said can you use your eyes and look at it you can tell it's me. I have other things in my purse with my names on it other insurance cards with my names on it etc. etc. she said no we can't take it. I said you need to go talk to your office manager and ask them because you could obviously see it just because it doesn't scan it doesn't mean it's not real. And I really wanted to tell her just to use your brain cause she obviously does not have one and she has no care for patience either. Should be back and talk to somebody and said yeah we can take it. But she was still not friendly whatsoever. 3. So I wouldn't end and saw the doctor. I have fibromyalgia amongst degenerative disease, bilateral osteoarthritis of my knee, I've had a neck surgery and spinal fusion (of 4, 5, and six), not to mention other injuries from shoulders, tendinosis, etc. He looked at me and said we don't do pain medicine so the only thing that he could do for me was the joint injections and take over my "" pain medicine which he's talking about tramadol, which does nothing for anybody that has chronic pain.. He was not friendly. And I think he was treating me as a pain pill seeking person. Which I am not I've had this issue for 56 years now. And I rarely ever take pain medicine. Because I detest it and I don't want to ever take the chance of being addicted to them. But my pain has gotten worse and it's unbearable. There are days that I just feel like I'm surviving and not living. It's so bad that sometimes I lay in bed feeling like I'm gonna go crazy from the pain. So I wasted all that time just to go up there to take a pee test, which I could've done anywhere before the appointment and actually done something at this appointment. And they scheduled me for next appointment to "" take over the medication. I complete waste of my time! 4. I got a call from the billing department saying that the insurance would not cover my joint injection so I would have to pay for it. You would think that they would put two and two together that most people that are on Medicaid and Medicare obviously do not have the money for these types of things. 5. So I asked to talk the office manager, and I got transferred to the office specialist or billing specialist. Whatever she calls herself. I asked since I didn't want to waste my time going up there for nothing if they were actually going to do anything for me if I followed through with the appointment. And she said yes, they're planning on doing a joint injection. I explained to her that I could not afford that that's why I had called in the first place because the billing department says that my insurance will not cover it. So I wanna know what other options they have to help with my pain. She said that well, you'll have to go to the appointment and discuss that with them. I said so this disappointment is just to take over my medication and for me to sign a pain contract. She said yes she'll have to discuss it with the doctors. I'm not wasting any more time if they don't have other options. They should not call themselves pain care specialist if they're not willing to actually care for the patients. You would think that a pain specialist were actually taken into consideration what can be covered by interest in what can't and actually do something that is viable for the patient. I hope they take this into consideration, but from the other readings, they obvious they will not. I wish I would've read the other readings before going to this place or I would not have wasted my time. I would also implore to doctors that are referring your patients to this place to think twice. Do your own investigation read the other ratings and maybe speak to your patient that you have referred to this place and see what they're facing. And what they've gone through. I would give them zero waiting if I could or even a negative one if I could!

Wow, this doctor actually profiles you and will decline providing medical care depending on your…read moremedical history. Unbelievable. Coming from someone who is dependent on medical care, this process was disgusting and offensive. I had done a couple days research on VIDA Integrative Medicine which claims to be "Western Medicine with an Open Mind". I then filled out an application and Dr. Evelin Dacker declined providing me medical care (even though she is accepting new patients), because of my medical history (I suffer from chronic pain). You would think that her philosophy is a perfect fit for someone in chronic pain, right? Wrong. Must be nice to choose your patients and have a 100% success rate with their health. It's just amazing how people can avoid failure, struggle, or challenges at that. Her "holistic" tedtalk view only comes from profiling her patients. Her process seems more fabricated than organic in my eyes.

I would never go to Dr. Samantha Sondermayer again. I was told she could take care of some forms…read morefor me in the first visit, I was charged 330 dollars and she said everything looked fine and asked my to come back later to sign something and when I went back the forms were filled out saying I had a chronic problem because of a seizure 5 years ago and I haven't had one since. She lied right to my face and said everything looked good.

I have been a patient here for many years. Never been happy with them but it has become far worse…read morein recent years. They are all about money and not patient care. They recently moved away from the more universal Mychart and implemented their own version. What a nightmare that has been. They lost records and I can't even work with them. I decided to start using a private lab because they offer substantialy more tests for significantly less money. Why should I be forced to use their lab? I assume they didn't like this because they absolutely refuse to load the results into their version of Mychart, despite me calling many times and providing them the results twice. I mailed them and delivered in person because they refused to accept them electronically or download them from the lab. Last visit they told me at least three times they are a business and eventually refused to see me as a patient. Keep in mind I owe them nothing so it is not a billing or payment issue. Go anywhere else if you can. They are horrible.