We purchased a rather expensive dining room set from here, I have called several times that the…read moreholes and the pegs for the leaves do not match up. They told me a while ago the manufacturer approved a repair but no one has come to fix it, no one has called me. Very disappointed with the customer service from Potomac Furniture, I will never buy from them again.

Love this place...we purchased a love seat. At time of delivery the owner called to tell us they…read morediscovered a tear, a very small tear none the less. They offered to deliver it for us to use and replace it when the new one comes from the mfg. Approx 12 weeks later they delivered the new one, set it up and placed it right where we wanted it. These people are great from sales to delivery. Will never even consider anyone else when looking for furniture. Thank you Sara and family. Kathie and Jim H.

This was a super easy process. I had been stalking this mid-century couch online called the…read moreJollene. I was comfortable purchasing it directly online after reading all the reviews, but my husband needed to see and sit on it. Fair enough... I guess :) So thankfully I checked and the furniture gallery had it in stock in the showroom. To be honest, I had no idea this store even existed. It's hidden behind the South Hills Village Mall in a small plaza where the Ulta and DSW are located. The store was dead on a Saturday morning, so we were able to be helped by a nice woman named Susan. I beelined for the couch and was in love at first sight. They were running a Labor Day sale so we got it for a discount. To be honest, it was pretty pricey, so I was just waiting for it to go on sale. We ordered the couch and ottoman and were able to get it shipped to our new house fairly quickly too. We did end up changing our minds on placement of the couch in our living room, so I had to physically go in and "return" and rebuy the couch so we could switch the chaise lounge placement. I wasn't able to do it over the phone, it's only a perk for Macy's card holders. But the process again was easy, other than having to physically come in. Delivery was on time and super quick. Sitting on this lovely couch now and very happy!

Amazing place for the furniture of your dreams i am buying…read morefurniture from Bob's from the last 10 years & always it was amazing experience.

Found a great couch for a great price. Our sales person was great but after we made the purchase,…read morethey told use it will be another 10 days before we can pick it up. They have it at the store but we can't get it until September 5th? Pretty sure they just want us to pay for the shipping but money is tight so we want to get it ourselves. We will be calling tomorrow and if this is not resolved we will be returning the couch.

We had a great experience at Room Concepts. Fantastic customizable selections and wonderful…read moreservice. Our salesperson was very helpful and patient with us as we went back and forth with decisions.

When it comes to quality vs price, quality is always my choice. From the time I entered the store I…read moremet with and worked with Nathan who understood my needs for a new dining table and chairs and went over options. Everything they sell here is natural wood, no veneers, particle board, or whatever. Many of the items are imported from countries like Malaysia but they also have US made Amish wood furniture as well. There is no pressure to buy and you are always guaranteed the lowest possible price excluding sale and clearance merchandise. The highest prices are Amish made followed by a Canadian brand. I was interested at first in a drop leaf table and Nathan told me both the pros and cons of owning one of those. What's nice is that depending upon the manufacturer you choose you can mix and match coordinating chairs to your like as well as buy as many as you need as opposed to an entire set. They work within your budget and while everything is pricey you are getting what you pay for. I was told up front that from the time I make a selection it could take anywhere from 6-8 weeks to have it sent and then they arrange for you to either pick it up or pay a standard delivery and installation fee. If you are still not ready to take delivery when it arrives then they will hold the merchandise in store for a set amount of time when you can get it. What's nice about the delivery fee is that it is valid for one year from the time of your 1st purchase if you later decide you want to purchase more furniture. Nathan did state that although it is solid wood, it is subject to the same wear and tear you would expect from any wood over time. He gave me the measurements of the table sets I was considering so I could measure them in my kitchen. In addition you can choose whatever wood combination mix for the item you are buying. Whether you want oak, maple, or cherry, there are swatches for each product as well as upholstery choices if the model you select has room for a chair cushion. They do offer 12 month interest free financing with a credit card company should you choose to pay in installments. I like the fact that I could take pictures to see my potentials at home as well as "test" out the various chair options with the models I was considering. Tables and chairs now come in different sizes for those who like counter height vs traditional as well as high legged chairs and benches. I was very pleased with my visit and having gleaned enough information to make an informed decision I will return here shortly to purchase the dining set that best meets my needs. Room Concepts is family owned and operated and has only 2 locations. The other showroom is in Wexford, PA but you can get an idea of what they carry online. They offer a 1 year warranty on structural components. Furniture is an investment and when I purchase, it is something that I want to last for a long time.

So pleased with my living room update with a new setee , couch, rug, lamp and waiting on an end…read moretable that I just ordered. My furniture is so unique and fits my design taste perfectly and Margo was so helpful in finalizing the fabric selections, accent pillows and other design details that I had not considered. My purchases exceeded my expectations and I am so pleased with the final results.

Margo was our design consultant and she was fantastic. She came to our house many times to measure…read moreand get an idea of our style. She has been very helpful to answer any questions I have. The furniture is beautiful and is wearing well, even with 4 kids. Yes, the price is higher, but I'm hoping to not have to replace it in a long time.

I had never previously been in this store and had no idea what they had. They bill themselves as a…read morehome superstore. I ended up here when I was searching online for a specific type of wire planter for a project and they looked to have it. They did, And so much more. This place is enormous. I think it would be difficult to not find the housewares item you are looking for here. From seasonal decor like Valentines throw pillows to storage bins, which I also bought for a few of my Christmas items, to an enormous selection of fake plants, furniture both big and small, and just about everything in between, they are really stocked with large, clearly organized sections for each type of home need. I thought the prices were very fair, and they will now be top of mind next time I'm looking for several types of home items at the same time. I can think of a number of occasions where I have made three or four stops running errands for a variety of items at different places when I could have likely found all here. They seem reasonably well staffed with people available to help, and when I was checking out service couldn't have been better, with the cashier making sure I got signed up for their free rewards program on the spot.

From the owner: Discover At Home, The Home Decor and Holiday Superstore of Pittsburgh, PA, with must-have pieces…read moreranging from modern to traditional styles. Shop home goods, furniture, outdoor decor, and so much more at affordable prices, all in one place. Come and explore our amazing decor collections, and get ready to fall in love with your home all over again!

Lauren, our sales representative was very knowledgeable and helpful…read more She goes above expectations to help you find the best product and price. Lauren is very helpful with design ideas and has assisted us in the past. We've made purchases as a result of Lauren's willingness and patience to work with us. She listens to your needs and asks the right questions to ensure you are getting what you really want.

Salesperson, Christopher Bittner was very helpful with our search for a Power Lift Chair. He spent…read moretime showing us the many options available, and guided us to the chair that suited our needs.

It pays to be a smart shopper. We bought a couch, ottoman, and recliner from this store several…read moreyears ago. The recliner is real leather and we were able to pick the fabric for the couch and ottoman. The bases are real wood. Fast forward to today and those pieces are still going strong in our home. So when we needed a new dining room table Roomful Express was where he headed. We went in last week and picked out a table that we liked. Marcie was our salesperson and she was wonderful. She allowed us to look around. She didn't hover which was nice. She was very knowledgeable. She answered all of our questions. She wrote down information for us so we could go home and measure. She even offered us a wood sample to take home to see if the color of the finish worked with our existing furniture. Today we sat down with the owner Nathan to make our purchase. He was very nice and explained everything to us which made the purchasing process a breeze. So you may think to yourself . . . that kind of quality and excellent customer service must come at a steep price. It doesn't. If you shop other furniture stores you will quickly see the value of your purchase. Quality at an affordable price. A beautiful home that doesn't include pressed wood that will have to be replaced in 3-5 years. Fantastic quality at an incredible price. Side note-they have two locations, Baldwin and Wexford.

I ordered furniture from this store a month ago. My husband and I were going to pick it up to save…read moretime. When calling to check on status of order I was told that the company was in the process of revamping and not even the manager of the store knew what was going on. I was given a number to the corporate manager, but of course no answer. I have left two messages and I am still awaiting a phone call, just want to know if my furniture is going to be available in a timely manner, or if I need to cancel my order and go elsewhere. Very unprofessional.