Excellent recommendations for type paint to use on different surfaces. Courteous. I have been…read morecoming for three months while renovating a home and all good service.

I'm just going to drive to the Novato store the next time that I need Benjamin Moore paints…read more All of the young men who work here are ghetto horrible. I've been to this store a few times and I was very uncomfortable with the staff there. One employee in particular really tries to act creepy. He kept asking me over and over again whether or not he could carry my small paint can out to my car for me. I said, "No, thanks." And he kept staring at me saying "are you suuuure???" Ick.

We bought 5 gallons of exterior paint but the color ended up not quite matching our house's…read moreoriginal color. Brought back the paint to see if they could help us alt it to match it better. (From lighter yellow to a darker yellow) The employee said he couldn't do anything with the color then grabbed our 5 gallon and pushed it to the back of the store, which made us think we could exchange it for something. Then he matched a brand new gallon of paint with the requested color. Not until we were asked whether we still wanted to keep the original 5 gallon of paint did we realize that they couldn't be returned or credited. As costumers, we should have asked whether it can be returned up front. But the "grabbing away without telling us the return policy" behavior was really confusing. We ended up buying the rest of the paint for our house project from a different retailer in town. Just for people's future reference, other stores at least offer to try to make your unsatisfied paint brighter or darker.

Drove down from my home in Santa Rosa (used to live in Petaluma) to get some paint chips/samples on…read morea Sunday. Had horrible experience with my local Benjamin Moore store, so was braced. WOW! The customer service here knocked my socks off! Met James, who was kind, professional, knowledgeable and extremely helpful! He was patient, answered my questions and made good suggestions. Although I live in Santa Rosa, I'll come to these guys with my projects! Their customer service is stellar!

Best color matching I have seen. The staff is knowledgeable and friendly. The store is well…read morestocked with everything you could need

Very knowledgeable saved me a lot of time and effort by suggesting the correct product to use on…read morevery weathered wood!

Need paint? Love friendly, knowledgeable customer service? Look no further! Plaza Paint is where…read moreit's at! I popped in today for fence stain/seal guidance. I left with some new knowledge, a sample stain matched to my wood sample, and some brushes/instructions to get me started. Osmar gave me business cards for 3 local paint companies and took the time to tell me about each. Thanks Osmar - you rock! This was my first visit but won't be my last! Customer service has not died. It's here! What an awesome local business!

The guys here are consistently helpful, professional and knowledgeable. This is how business is…read moresupposed to be done! I'm grateful to have them in our community.

The best place for paint needs in Napa! The big box stores could never. They are so helpful in…read morethere, knowledgeable, patient, a great line of products. Recently, I went in for a color match for my bedroom walls, and I can't believe how dead on accurate it is! They're just fantastic in there, I can't say enough good things about them. I've been going there for years, and can't imagine going anywhere else.

The nicest people in Napa! Dropped off my paint to recycle this morning and it was so easy.read more

I visited a Sherwin-Williams store in my neighborhood to obtain a color match for touchups around…read moremy house. unfortunately, the color was inaccurate. upon returning to the store to rectify the issue, I was disappointed that the staff did not offer to top off the gallon of paint that I have previously purchase despite the initial color mismatch. Their handling of the situation fell short of professional standards.

Went in to get a color match that was quite tricky and I had little hope getting. I was so…read moreimpressed with not only how close Jada was able to match it but also how incredibly kind & patient she was in helping me achieve the closest match possible. Lucky for me it was a very quiet day at the shop so we had some time. So grateful for her going above and beyond to help me today. Thanks Jada and the staff there!! Will be back to our local friendly Sherwin Williams for all of our paint needs!

Purchase a house in a local newly developed neighborhood, but for some reason they did not give…read moretouch up paint for the exterior. Made contact with the local office and they point us towards Kelly-Moore. Called the local brand and Eric was super helpful and friendly. I gave him the paint codes and by the time I got to the location they were ready. His enthusiasm and willingness to help over the phone is the reason why this review is being written. Upon entering the store I was greeted by him and rung up by someone else who shared the same energy. Eric, thank you again!

If I can do more than 5 stars I would. Went here today to get paint that we need to match to our…read moreprevious work and Xavier helped me figure out the right color and the best option for our situation. There was also other two gentleman that was assisting me and even helped me carry the paint to my car. This place has great customer service. I would definitely come back for any paint needs!

This business is one of the few places left that staffs plenty of good people so you are never…read morewaiting long and get the best service even though it's a very busy place. Once asked where a few items were on my long list and they took me to every item saving me at least 1/2 hour that day! Wish there were more businesses run this way!

Tam Paints has great service with an incredibly knowledgeable team. They always know exactly what…read moreto recommend and how to prep for and apply their products. The team is truly a pleasure to work with. The prices may be a little higher than Home Depot or Lowe's, but well worth every penny to have their local expertise. They are great at what they do!

I went to this store because the store my paint was from was only open Monday-Friday, and it was…read moreSaturday. WOW, this is now my favorite paint store. I called to ask them about mixing my custom color (Benjamin Moore) and they were super helpful on the phone. I drive right over and there's easy parking, great newly remodeled store with excellent, helpful guys at the desk. I was in and out in just a few minutes even with a custom color mix. Fair prices and again great service. I can't say enough good things about this place. I guess it used to be a different store under different ownership but the new ownership is great.

The store is lovely inside-- everything available in one shop to Martha your home. The faux flowers…read morereally did look so real. I bought a lovely ceramic as a memento from my little jaunt away. It's so pretty, I just keep running my fingers over the pottery. Napa prices!

Acres is packed with interesting, humorous and beautiful items! Amazing Halloween selection,…read morehilarious cards, beautiful enlarged photographs of feather, flowers, butterflies, and more it printed on cloth-like paper. Lovely outdoor and garden pots, books, tools. Staff is very friendly and prices are very reasonable!