I had an outstanding experience with them! From start to finish, their team demonstrated…read moreprofessionalism, expertise, and genuine care for my vehicle. After a minor collision, I was stressed about getting my car repaired, but this place made the entire process seamless. Alex was incredibly helpful, guiding me through every step and keeping me updated throughout. Muchas gracias por todo, muy recomendado!!

Most honest and conscientious auto body place in Maryland. They will wrestle with the insurance…read morecompany to get the job done!!

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Awesome detail work! Owner took his time to do a walk around assessment before work was done and…read moreoffered up recommended services. Staff were helpful and friendly and the detail on the car was amazing! Looked brand new and ready to sell!!!

I had 3 cars repaired by them, but the 3rd time, they forgot to reconnect the Remote Key Fob…read moreautomatic sensor. This is one that will pass the electrical testing because the Key Fob open settings still worked. However the remote setting that detects you and opens without hitting the button was not. Make sure this works otherwise it will cost you $100 at the dealership to reconnect. Btw, Pablo and Kyle argued with me. Will not be going back here. Shame as I brought them 3 cars. No loyalty.

Late review ... came here after a deer accident. Hadn't had to deal with a body shop in decades…read morebefore this and as a female, I don't really trust most body shops. I ended up here because my insurance, Geico, works with them. Felt good about that. So grateful they made my appt with Car Source Collision. Although, the damage didn't seem significant at first, it added up after everything was completed but that would have been the case at any other shop. After leaving my truck for repairs, the rental car company provided pick up from the shop. Unfortunately, I left my wallet at the shop (with lots of important info/cash/several credit cards) and Matt, personally delivered it to my location within minutes. So grateful he did that! Matt was pretty awesome throughout the entire process; nice, professional while explaining the process, providing estimated repair time, etc. The mechanics did a great job, my truck looked exactly like it did before the accident. Actually, it looked even better in and out, because they detailed my car too! Loved that! The insurance covered all the repairs but I would definitely use use this shop again, even if I had to pay out of pocket.

5 Star Job..5 Star Service!!…read more After a recent fender bender, my insurance company recommended a few nearby body shops, but a trusty yelp search would verify which particular shop I should choose. As I looked up Car Source Collision center, Mia S.'s 5 star review was more than enough to convince me to take my car here. And Im so grateful that I did! Andrew was amazing..explaining the process, keeping me posted on updates, and even graciously transporting me to/from the car rental place. But the absolute best part-my car repair looked fantastic!! Perhaps looked even better than prior to my fender bender :) Also, Car Source Collision Center was the most cleanest and stylish body shop Ive ever visited. I felt completely comfortable walking into the waiting area of shop and the comfortable seating, tv, and a water cooler, made my time there very hospitable. Highly recommend yelp peeps!

I recently needed to have the door and passenger sideview mirror on my 2018 Mazda CX 5 repaired…read morebecause of a collision. The Maryland Collision Center was recommended to me, and I could not be happier with the outcome. Together with the insurance company, they coordinated pickup and drop-off my rental. They matched the paint (no easy task) and assured that all the mirror technology worked flawlessly. They were very communicative and easy to work with. Austin was especially helpful and accommodating. You never really know what will happen in some repair shops, but this was a really great experience.

The worst vehicle service I have ever received. It took them forever to finally finish the repairs…read moreto my car, and when they finally let me have it back, it was riddled with mistakes. The rocker panel was bowing off of my car's body when they first pulled it out of the service station, so they pulled it back in to fix it. Next I discovered that the driver's side seatbelt was completely was missing, so they had to put that back in. Then I get down the road and notice a whistling sound coming from my passenger side door's window, so I turn around and take it back to the repair shop. They "fix" it, and I finally get to go home. At home I notice that the passenger side door is so crooked that it doesn't line up with rear passenger side window, and there is a rubber piece missing from my passenger side fender. I also discovered that the front bumper was not properly sanded before the painted it, and that they put the beat up license plate holder back on after painting the bumper, as opposed to a new one. I contact the shop, and they say that they will order the piece and call me to bring it in to fix it and the door. They never called, so I called the guy I was working with to get my car fixed, but he never returned my call. I got so frustrated that I decided to take my car to another repair shop. Once there, they discovered that MD Collision Center used a bumper screw to mount my passenger side window unit into place, not the correct size screw for the job. These guys are amateurs at best. You should not have to repeatedly return your car to the shop to get it repaired. They should do it correctly the first time. I only used them because they were approved by my auto insurance company. Do not bring your vehicle to these crooks. They are not professionals, and do not give a damn about the quality of their work. You are just a paycheck to them. You have been warned.

From personal experience I already knew that Tesla uses this shop for body work adjustments on new…read morecar deliveries, etc. It was a no brainer for me to take my car to this shop based on reviews too when kids scratched the rear door paint by throwing eggs at the car while I was driving in VA. They did an excellent job. it looks like new. Perfect match. Clean facility. Car was returned fully detailed in and out. It is a family run business. Owner's son is the manager. Nice young fellow who strives to listen to you and provide confidence that they will take care of your concerns. They even went out of their way to adjust a part I added to the car that was not fitting well. I strongly recommend this store to anyone who has a car of any brand. They are very professional. I will refer this hop to all family and friends. It took exactly the amount of days stated and price was as estimated. They worked with Tesla insurance too and were patient to work with them to get the authorization and payment sent out.

The work itself was great. However, trying to get answers as to the cost and how to work with our…read moreinsurance company, never happened. We ended up paying for the entire repair out of pocket, and were then informed that had we used our insurance Premier would have allowed us to use the $250 deductible coupon. Asked for clarification multiple times before scheduling and never received a straight answer. What would have cost us $250, ended up costing us $600 because Premier did not answer questions.

D & D was recommended by a nearby window tinting/dent repair shop. They did great work. You would…read morenot be able to tell where the damage had been. They worked well with my insurance company. When there was a slight delay about a small item they did not have in stock, they worked with me so I could pick up the call today. I hope I do not need a body shop again, but if I do, I will contact D & D.

I had an estimated done for a scratch on the rear bumper of my car. The price seems a little too…read morehigh and it will take 3 days to fix a less than 1 inch scratch?

I keep my Tahoe in pristine condition and was concerned about any body work would being noticeable…read more I couldn't be more pleased with the quality of work that was done. The finish was smooth and a perfect paint blend. Pricing was competitive. Kevin was very professional and kept scheduled appointments which also helpful with my busy work schedule. Thank you!

I don't know for what reason Yelp made my review invisible. I would like to once again express my…read morepositive impressions of communication with this company and especially express my gratitude to specialist Tigran for his responsiveness and professionalism