D & D was recommended by a nearby window tinting/dent repair shop. They did great work. You would not be able to tell where the damage had been. They worked well with my insurance company. When there was a slight delay about a small item they did not have in stock, they worked with me so I could pick up the call today. I hope I do not need a body shop again, but if I do, I will contact D & D. read more

I had an estimated done for a scratch on the rear bumper of my car. The price seems a little too high and it will take 3 days to fix a less than 1 inch scratch? read more

This is the ONLY PLACE I am EVER willing to take my car repaired for ANY types of body work. I have had several body shop work completed here in the past decade or so and never got a shoddy job done. The owner, Avak is a very helpful and honest person. He helps make the otherwise frustrating experience of going through the auto insurance to get car repaired smoothly. Although it is not his job to do so but he has often taken up the role of being an excellent liaison between the insurance company, and the rental car companies. Most recently, I've dealt with someone hitting my car and running away without leaving any insurance information for the damage. I've had a seamless experience getting my car repaired beautifully without any problems. It was completed within less than 5 business days as is always the case with getting anything repaired at D&D Auto. When I arrived to pick up my vehicle, Avak also helped me recover $250 for my otherwise $500 deductible. This was an important step because it helps to prevent my premium from rising next quarter. My insurance company did not tell me that I'm not liable to pay $500 for an accident that wasn't my fault or the other person running away. The sucker I am didn't even know that I can call my insurance company and request I pay half for the otherwise $500 deductible. Another perks of getting the car repaired here is that they have a good working relationship with Enterprise Rental Car that's hop scotch away from D&D. It makes it really easy to pick up and drop off the rental there and I like how they can count on Avak without communication or logistical issues from arising. Lastly, you don't need an appointment to get your car estimate which is great. Many other shops requires appointments but not at D&D. Avak also will print out and/or email you an estimate on the spot. To reiterate, I wouldn't feel hesitant at all to bring my car here or recommend it to anybody. I hope after you read this review, you'd give it a try. I think you'll be converted into a D&D Lifer too. read more

I've used D&D for all of our auto body work for over two decades. They are EXTREMELY reliable, courteous, prompt & trustworthy.

Thanks to D&D, my GTI looks brand new again. After filing a claim with my insurance company due to body damage, I decided not to use the insurance company's recommendations and went with this top-rated shop. It was a risk since I knew they wouldn't warranty/guarantee the work but I figured I'd be in great hands and I was right. Avak and his team of talented men took care of the chips in the paint and even removed a few existing scratches. I couldn't be happier with the end result and if I ever need body work in the future, I'll be back. They've been in business for decades and it shows. read more

D & D Auto Body - Minor body work completed and the car is in showroom condition. Very happy! - Body Shops Near Me - Rockville, Maryland

Almost a year later and I am back at D&D Autobody. Avak and Hugh are great as usual. They really looked out for me and my prized possession. The work is immaculate and Joe did an excellent detail before delivery! These guys are great. I just wish people wouldn't hit my car in order for me to see them! read more

Best body shop around. Quality work at the best prices. They have been around forever. Nuff said!

I recommend anyone who sees this to go read the "non-recommended" reviews that seem to be disputed. Basically most of what people are complaining about there are accurate and similar to my experience. I came in for a job, and gave explicit instructions on the damage to fix. They took the insurance money and fixed what I instructed (at poor quality and not properly done), and also fixed the dents in my car which I EXPLICITLY told them NOT to fix, and charged me anyway. I shouldn't have paid the extra cash. But I did because I was so upset I just wanted to leave. For the repairs I told him not to make, he said he will only take cash and will not give me a receipt. As for as the quality of the work, some hard composite or glue like substance permanently dried to make it look like that part of my car is about to drip water or liquid but it was permanently dried in that state. Also the paint was clearly not matched. I wont be coming here again and I also recommend anyone who is considering this to chose a different shop. Make sure you look at the reviews that are not recommended because they are actually true for me and probably true for them too. read more

This is the only place I trust to do a good, clean, and QUALITY repair job on my car. Avak and his team are pro's at any type of body repair work and beyond...car is always done on-time as promised and looking like nothing even happened in the first place. Highly recommend D & D! read more

I am not surprised to see that this business has 5 stars. Well deserved! I was recommended to D&D since my dent on my door couldn't be fixed with PDR. From the moment you walk in, you're greeted warmly and acknowledged. Avak checked out my dent and told me what needed to be done. The checkout process was quick and I was given a quote right away. It was estimated that it would take about 5 days for me to pick up my vehicle, but it was finished in 3! Visit D&D for your next repair if you want to meet a funny, welcoming, and honest team. read more

Avak, Hugh and their fine team of technicians got our Honda Fit back to like new condition after a collision with a deer. They advocated for us with our insurance company and were polite, professional and communicative throughout the process. We. Could not be happier with the way the car turned out and with the service we received. read more

Had the beat experience with this business not once but twice now. They are very good at keeping the timeline promised and customer service is top notch. read more

Hard to find (behind small strip center just before Exxon at Frederick Rd and Gude Drive), but worth the search. My Explorer was rear-ended while it was parked (no one in it). There was some frame damage and some hidden damage that they didn't find until they started to pull it apart. They dealt directly with State Farm (D&D is a preferred repair shop) to change the estimate. It was done in the timeframe promised (actually a couple days earlier). Fit, finish, panel gaps were like the accident never happened. I am very happy with the work and attention to detail. When I went to pick it up the owner said that if the perpetrator was insured ( he was, according to the police report), I should pursue remuneration for value lost since the repair would be reported to Carfax and would significantly reduce its value at trade-in. Who knew? Thanks D&D! read more

Complete customer satisfaction may be a rarity today but not when it comes to D and D. No detail is too small to address, honesty and integrity fully exude, rapport is immediate, and friendship is mutually and readily established. I have a 2014 Impala, but today, thanks to D & D, I am in the clouds. with my "brand new" car. Muchisimas gracias. read more

My family is using D&D for almost 20 years. Service and quality of work are outstanding. The owner, Avak, is very knowledgeable, honest and helpful. I recommended D&D to all of my friends and family, and they all are very happy with this shop. I would never even think taking my car anywhere else. Thank you Avak for a great job. read more

I've been taking my car to D&D for almost a decade now. I have recommended them to all my family and friends because they do such a great job. The owners, Avak and his wife both treat their costumers like family and they treat your car with equal care. They are both extremely knowledgeable and do whatever they can to help you and address your needs. Their shop is conveniently located next to enterprise so if you need a rental, you can just walk next door. I have never waited beyond a week to get my car back, and each time I have been in impressed with the results. Avak has been a gift to me and has helped me deal with the annoying insurance issues. Everyone in the shop is super helpful and very kind people. Over the years, we have definitely built a relationship but that is why I love D&D so much, they really care about their costumers. I would never take my car anywhere else! read more

Avak runs a great shop. Any vehicle you value deserves D & D to fix it. Great professional and flawless work. I have brought all my family's cars here for years the price is always competitive. read more

Simply put they do great work and have fantastic customer service. They repaired my Chevy Silverado after a deer hit it back to brand new and restored my wife's 2010 Acura MDX to perfection, highly recommend them. read more

So happy to get my car back now 2 weeks after an accident that ripped out my front headlight. The repair looks great and the paint of the new bumper matches perfectly to the hood and door panel. They did a great job, definitely exceeded my expectations. Feels good to have my car back in such amazing condition. They even gave reassurance that I can contact them if anything comes up about the repair. Definitely gives me peace of mind. read more

This place was great! Someone backed into my new car on a Monday. I had my car back by Thursday the same week. It looked brand new like nothing ever happened. The staff was extremely friendly and the owner was also very kind and reassuring that my car would be fixed in a timely manner. Thank you! read more

I had a great experience there. Took my Maserati Granturismo there for body work. Not only do Bobby and the gang do a good job, they are patient, professional and honest. I'm a very demanding customer but were thoroughly satisfied with the entire experience. read more

D & D Auto Body - Body Shops Near Me - Rockville, Maryland

I came to this shop through admittedly odd circumstances. A girl rear-ended my car while driving her parents' car, I failed to get her insurance info, and was left trying to bargain with her dad on where to go to get my bumper replaced. He pointed me to D & D and said that he would pay. To make a long story short, Avak put up with all the back and forth between calls from both me and the dad, accepted and delivered on my request to get the bumper done within the same day, did a beautiful job, and let me pick up the car without even leaving a credit card number as security, saying that he trusted the dad (who actually went to the shop in person before I did) would pay. I won't argue with the reviewer who took issue with Avak's casual manner, but to me, it's a body shop, not a four star restaurant. Plus they offered me coffee and fresh coffee cake while I waited, and asked if I needed a ride from the shop while the car was being fixed. Between that and the fact that D & D took care of my car purely on good faith, I am feeling like a huge champion of this shop right now! read more

Come see Avak. D&D goes above and beyond to make sure you are satisfied with your vehicle and their work. Friendly staff with prompt service. Highly recommended. Vehicle serviced: 2013 BMW F30 read more

The best recommendation I can give - my family and I have been brining cars to D&D and Avak for over 25 years. He is always fair, gets the repairs done promptly and his estimates are always on point. Recently I sent a friend there and her estimate was 35% less than another bid from a non-dealer body shop. He fights for you with insurance companies and works very will with State Farm. In all the years, I had only one issue where they had to repaint a quarter panel and the paint didn't mix properly. He immediately had the car back in and had it repainted perfectly. Car need body work? Bring it to D&D! read more

My car was rear-ended last month and when I got it back, I swear that it looks better than it ever has! Their work is carefully done and with precision to detail. Highly recommend. read more

HANDS DOWN THE BEST BODY SHOP I HAVE BEEN TOO!!!!!! Its family owned and everyone is super nice. My 2008 Chevy HHR was smashed in the front and when you look at now it looks like new!!! any other auto body problem i have i will be going to them. read more

The gentlemen in the office were very kind, professional, and sincere. I'm 26 in the DMV by myself and they made sure I was completely taken care of and safe ! My car looked just like new again and was done so fast! Any family would be safe to trust their vehicle with D & D ! read more

Bait and switch. Tricked me out of my insurance check for $800, charged $400 extra, didn't fix half of the damage, and stole a part from my car on top of that. read more

I have been going to D&D auto body in Rockville for over 8 years, and when I got married my husband started going there too. When you need someone you can trust your car with, who does excellent work and does not charge you am arm and a leg go to D&D, you will never go anywhere else afterward. The owner and staff are the nicest, friendliest, easy going, and down to earth people, they will work with you and you will be happy! read more

From the time I walked into the door with a dented brand new truck to the time I walked out with repairs completed the service was absolutely spectacular. Mark was professional, nice and just all around excellent. No frills, transparent and they note all options for repairs. What a gem for collision repairs - Just fantastic!!! read more

I have used this body shop several times now and they do perfect work. I have a Bentley and their work was superb and at a fair price I thought. None of my jobs involved insurance, again, perfect work and at fair price I thought. And they are easy to deal with, friendly etc. read more

I was struck by a self entitled youngster, that was speeding while texting. The entire passenger side of my Lexus LS looked like sh*t! I didn't think it would look as beautiful as it did before that little jerk off hit it. The plan was to get it fixed and trade it for a new one. Immediately after D & D auto body and painted and repaired the car was I took it to Lexus to ensure no unforeseen damages existed. The Lexus mechanic that services both of our cars asked on what side had it been hit. He couldn't tell just by looking at it. Now, if that wasn't a compliment to the quality of work Avak and his team are doing, I don't know what is. Avak, I want to personally thank you for stepping up to the plate and making no excuses, just getting the job done. It was a pleasure meeting you and your lovely wife. We're keeping the car! Thank you De Angelo R. Moody Founder of D.M.D Group LLC read more

Just called in after hearing the great review and was turned off by their lack of professionalism over the phone. Called for a general, ballpark figure on a standard door ding repair and he goes "what? We don't do estimates over the phone". This is understandable but I described to him the size of the small dent and mentioned it was a standard door ding about 2" in length and he didn't want to help. Seemed disinterested in my business. Why would I bring my $95,000 vehicle to a person who talks to me over the phone like that? No respect, no customer service, if he treats a person like that, how would be treat your car? Where is the button for 0 stars? I don't want to give them 1. A darn shame. read more

I don't know who worked on my car, but whoever it was, he's an artist! A perfectionist!!! Don't waste your time reading reviews just take your car there. read more

I had a minor accident but the front bumper on my relatively new car was scratched and the paint had come off. I brought it to D & D on my son's recommendation. Two days later, the work was completed. There was no way you could tell that anything had happened. They also washed my car and it sparkled. In addition it was more than $200 cheaper than the first place I went to get an estimate. I would heartily recommend them to anyone who needs body work. read more

I am surprised that D&D doesn't have any reviews! Here we go! I'll be the first! I have been dealing with D&D going back over a decade. From my ex-g/f's BMW, my sister's old Taurus, my old Camaro, to my friend's various cars and then my current Infiniti G-35, Avak (owner) has ALWAYS been courteous, professional, and very prompt and price competitive!!! It is a small office that he actually had remodeled a few years ago, but if you've ever dealt with a body shop, who cares? You want a place that doesn't give you the runaround and who gets you your car back on the day promised. Whether it's big body damage, or key scratches or small dents, Avak will have you back on the road quickly. Very honest as it's HIS business, not a large dealership's shop that doesn't give a rat's a** about you except whether or not you've got good insurance. Judging from all of the cars in the small lot in various stages of finishing, D&D is a place that gets many many referrals as they don't do much, if any advertising........ read more

I stopped here on a whim after Meineke (next door) suggested I go to a body shop to have them drill out my license plate bolts that had snapped off at the seam. I'm so glad I did. Avak made a quick call to find out when his technician (who had done this before) would be in. After a 30min wait, Bobby arrived and fixed my car in 10min. I profusely thanked them and asked how much they wanted. Alak, waved me away, and said to not worry about it. I returned with a box of donuts and a thank you note for Bobby two days later. I love this place. I'm not hoping to need their service again soon, but I know where to return if I get into an accident! read more

This is the best auto body shop around! In January my 2012 Mazda3 was hit on the front right side. My front panel was dented, my washer fluid tank was busted and my headlight was cracked on the side. A few months later my car was hit in a parking lot on the back right side and dented the back panel. Since the guy who hit me the first time lied about the accident, his insurance wasn't going to cover it and no one left a note regarding the second incident so I was left paying for both out of pocket (I have a high deductible). After the second incident, I decided it was time to get it fixed and in August I began my search for auto body shops. After searching on Yelp (the only site I go to for reviews), I went to two shops well rated shops for an estimate and I went to my dealer. All the quotes were ruffly the same, only about $100 off from each other. I knew the price was going to be high because of the damage and the fact that they were going to have to have to repaint the whole right side to make sure it all matched. After getting those estimates my coworker told me about D&D. She had been there before and had a good experience. So I went. I arrived at D&D and asked Avak for an estimate. He went out to see the damage to my car and asked if insurance was paying. I told him the story and said I was paying out of pocket. He quoted me over $700 less than everywhere else I had been. I couldn't believe it! I asked him when I could drop it off, and he said Monday and it will be ready by Friday. Other places told me it was going to be over a week. On Monday I dropped my car off and on Friday afternoon Avak called me and said my car was ready. I was a little nervous that my paint wouldn't match because my car color is kind of an unusual color (a mix between blue, green, and gray). My car came out looking brand new! You could never tell it had been hit twice! The paint matched perfectly and they even washed and swept out my car. It did cost a little more than he originally quoted because once they took the side off they found some additional damage but it was still way less than any other place!! I am so happy that I went to D&D and would recommend it to anyone!! It was a GREAT experience and I will definitely go back should I need anymore repairs. read more

I got into a fender bender and my grill was cracked in half and my hood was crunched up. They repaired and painted it in 3 days. The most inexpensive place I could find, and the end cost was $100 cheaper than the estimate. I didn't noticed until I was driving home that they also vacuumed the inside. Great, fast work. Extremely friendly and dependable. read more

I was in an accident and had to get my trunk fixed. I could have gone anywhere since I nor my insurance was paying for the repairs, but I did my research and found D&D. I knew these were the people I wanted to take care of my car from my first interaction. Avak is so down to earth and so is his crew. And even better, they are HONEST - they won't waste your time and/or money. I plan to take my car back for any repairs because I TRUST THEM. I even brought them some pastries on my visit and Avak shared his grapes with me. AVAK AND HIS TEAM ARE WONDERFUL! He invited me to go fishing with them in Ocean City, MD! Love these guys and I HIGHLY RECOMMEND THEM for your auto repair needs. read more