I keep my Tahoe in pristine condition and was concerned about any body work would being noticeable. I couldn't be more pleased with the quality of work that was done. The finish was smooth and a perfect paint blend. Pricing was competitive. Kevin was very professional and kept scheduled appointments which also helpful with my busy work schedule. Thank you! read more

I don't know for what reason Yelp made my review invisible. I would like to once again express my positive impressions of communication with this company and especially express my gratitude to specialist Tigran for his responsiveness and professionalism read more

Imperial Auto Body - Body Shops Near Me - Rockville, Maryland

Kevin, our advisor, was great. Imperial did a wonderful repair on our Honda CR-V. They even delivered the car to our home when the repair was completed. They are certified repair shop for all the major manufacturers. I highly recommend them if you in need of body work. read more

I was in a motor vehicle accident and looked online for a nearby shop. I decided to bring my car to Imperial Auto Body of Rockville because of the stellar reviews on Google. I was highly disappointed with the services provided. I recommend others to take their business elsewhere. I had informed the person who performed the intake that my car was making a lot of noises when operating which it never did prior to the accident. I also told this to the mechanic. However, they didn't look into it, didn't fix the problem. It would be greatly appreciated if they inform customers that they cannot perform the work so we can take our car elsewhere. The insurance claim closed and when I took it to another shop they said the wheel bearing needed to be repaired. read more

Their work quality is great. we ha an issue with part availability, but they finished the work quickly afterwards.

Imperial does a great job! I highly recommend this shop. It is my go to for auto body work.

They were happy to assist me. They called me when the work was done on my car. I was pleased to have them work on my car.

Amazing and quick service - the techs were very communicative and professional. My car is looks basically brand new again. Highly recommend bringing your vehicle here! read more

Went to go get an estimate a few months ago. Waited for about 25min for someone to help out and they said they'd email the quote, never got the email or a follow up phone call. Sort of makes me not want to try getting actual work done here. read more

Minor body work and paint. Calbert assured me the end result would look great. It did. Highly recommend Imperial for collusion repair read more

Was involved in an accident and was able to choose my own repair center. This body shop imperial auto stood out above all the rest. I saw nothing but five star ratings and decided that this was the place I needed to have my car repaired. And obviously it was an excellent choice. Friendly service. The young lady who answered the phone, every time I called for updates, was very helpful and pleasant. I got my car back on date promised and was pleased with the repairs done. read more

The staff was great, they were responsive, knowledgeable, and reliable, and made the whole process of getting body work done on our Mustang very seamless. Part of the work was through an insurance claim and part of the work was out of pocket, so they pulled it all together, making it easy to accomplish. We had a lot of work done and the car came out beautiful. They didn't miss any of the details that we had discussed prior to the work, so when we picked the car up, we were very pleasantly surprised at how beautiful it looked, it looked like new. I highly recommend them, and I know that when the need arises in the future for body work, we will use Imperial again. read more

Imperial Auto went above and beyond to take care of me. With weekly, sometimes daily updates. There is only one place I would take my ZO6 to be worked on and Imperial Auto is that place. Thank you for all of your hard work Jason. read more

Imperial Auto Body - Imperial Auto went above and beyond to take care of me. With weekly, sometimes daily updates. - Body Shops Near Me - Rockville, Maryland

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Have had 3 total interactions. All three times a parked car was hit. All three of those three times the person who did it was either witnessed (video too x 2) or left a note admitting it. Two cars - one red and one metallic blue and complex aluminum shaped. Work was superb/perfect. Work was on or ahead of schedule (I did have a connection with parts on the one case that needed OEM new hard to get parts- his team is good but I had an inside corporate connection so the part was a day or two not the normal month or three - this was in the height of covid). Owner and staff: amazing. Polite. Knowledgeable. Professional. Good listeners and very patient. I plan to use them any time I need this sort of service...hopefully less often but my cars get parked.... In all seriousness, have had some serious body shops in the past - one before in another state was behind Daytona 24 Porsche repairs and work/liveries and was my prior "best" shop - this shop is better. Another was a famous East coast master shop using only German paint (had a German car at the time) sort of shop. Am a car guy but also a realist. Cars in all cases come out as good or better than new, no dust, no mess, just the best I've ever seen. Pricing was fair too. Let's put it this way. The blue metallic car was a two time parked and hit car. I stared at the paint on the unaffected side in super bright light with magnifying glasses after his first work on the car. Then I looked at the new area. This is a super complex paint with layers and layers and layers of paint - it is old school master stuff if you are a car person. Expensive, top tier luxury car metallic paint. The stuff people pay big bucks for on some brands. The area his team did was exactly the same stuff. Exactly. Flecks, depth, etc. I really like this shop if you cannot tell. I have no financial or other relationships that would be considered a conflict of interest - it is just an amazingly well run and running shop. 10 out of 5 stars. read more

3rd time having my Range Rover serviced here and I can't say enough good things about this business. Wonderful customer service and quick response to my emails and phone calls, which is always appreciated. The body work on my car is top notch. They've always done a great job, and some of it was pretty major work, like replacing the whole front bumper. I live 45 minutes away, and there are places much closer to me in Howard Co, but I will continue to make the drive out there if the need ever arises again. Thank you Anthony and Calbert for taking good care of me and my car! read more

Very professional people! Job was done perfect and on time as promised! They worked directly with insurance company. At the end we just paid our deductible. Definitely RECOMEND Imperial Auto Body in Rockville. read more

I was told I could get a repair estimate over the phone. I rushed over and arrived before the individual on the phone requested. They said they had no awareness of me coming. After an employee said he was going to go yell at staff, he took pictures to estimate my car. I did not receive any follow-up, and when I followed-up with them, they said their system could not complete the estimate. They failed to inform me of this. They also failed to have a protocol in place to know what cars they can and cannot estimate despite the fact that I informed them of the old car over the phone. read more

Imperial went above and beyond in assisting my elderly mother with complete paint repair project on a rusted out roof, hood and sides. The transformation was incredible, making the finished product look like a new car. The paint color matched factory exactly and the body was restored as if from factory. Anthony was a very patient straight shooter, answered many questions and requests and took extra steps to make it as friendly an experience for an elderly customer as possible, all while coming in at the price we expected. Anthony made sure we received five star service and delivered five star quality work. Highly recommended! read more

I am so happy with the service I received from Imperial. They were recommended to me by Progressive. They put together an estimate less than 24 hours after I dropped off my car. It only took them a week to repair damage to the entire front end of my car. My car looks beautiful and sooo clean on the outside. They cleaned my dirty tires and hubcaps to the point that they look new. The receptionist is very friendly and professional. They even gave me a breast cancer awareness tee since it's October. While I hope I don't need a body shop again, they would definitely be my first choice. read more

Did everything I could ask for when the work was being paid by GEICO. Inspected the vehicle, filed supplements on behalf of me, and ordered correct parts for the damages to be fully repaired. I initially though they messed up some sensors on the car but it turns out that I was fool. Calbert and Anthony were patient and discussed any issues over the emails and in person. There are some lingering issues - e.g., to the replaced glass for the driver side. Hopefully the noise will eventually disappear. Calbert explained that because the chrome trim around the window was replaced, some materials that directly contact the glass may still be too stiff and is causing the noise. Hopefully he is correct. read more

Imperial auto body is great! I can't say enough great things about them. I highly recommend them! They did such a great job on my car. I got four quotes and they were the least expensive. I completely trust them and will continue to take my car to them. read more

Imperial is the best in all regards. They are more on your side than the company that uses that slogan. I've taken two vehicles here: an SUV which was rear ended hard and a front end accident. They were polite, efficient, helpful and got the job done properly each time. I'd return without hesitation if we need their services. But I hope to stay out of the way of wayward vehicles! read more

I was very happy with the work the Imperial team did on my car. They got me in, did the repair and had me back in my car by the end of the week. I also rented a car from Enterprise which was right across the way -- super convenient. My only small complaint is that the young woman working the front desk is less than friendly. Her random unnecessary attitude was a major turnoff. I give her two stars at best. However, the gentlemen were lovely. I would definitely trust Imperial to work on my car in the future. read more

Best place in the DMV area. Hands down. Kevin has always been there to help me with whatever I need. He's truly amazing. I love this place. They also do amazing work. I was in a horrible accident in 2021 and they came through. All the work was beautiful. Thanks Kevin! read more

My brand new vehicle got scratched in a parking lot, go figure. My insurance company had recommended Imperial to me. Having not dealt with them before and having dealt with so many (shady) autobody repair companies, I was very defensive and hesitant at first. There were a bunch of hiccups in the beginning, I wouldn't blame Imperial; it was more of a lack of communication from my insurance carrier with Imperial. I did get estimated a 4-day turn-around, which appalled me (4 days to fix my front bumper scratch? You have got to be kidding me). But to my surprise, they finished in 2. The check in and check out process was quick and painless, Carl was super patient with my nutball-self, and their prices for high-end vehicle body repairs are very fair, especially given that the vehicles are high end. If I ever need an autobody in the area, now I know where I can go. Thanks Imperial! read more

I cannot recommend Imperial Auto Body enough! I dropped my car off on a Tuesday morning and it was ready by that Friday, even with them having to order numerous parts. My bumper had significant damage from hitting a guardrail due to the slippery roads and after Imperial worked on it, you could never tell there was even a scratch on it. When I dropped off my car, the person who checked me in told me what to expect and helped guide me through the process, which was comforting since I had never had to get my car fixed before. I had booked a rental car and the person who helped me at Imperial called Enterprise for me and scheduled someone to pick me up, which was another thing off my plate. A few hours after I dropped my car off, I received a call from Jason with an estimated timeline that they were able to make. He let me ask any questions that I had and told me what to expect when I came to pick up my car. He called me again days later, a few hours hours before my car was ready and let me know it would be ready for pick up. I picked up my car Friday afternoon and was able to leave my rental with the person who handed me my car keys, which was another convenience that Imperial provided. I am hoping that I will not need to get any work done on my car anytime soon but if I do, I know I'll be taking my car to Imperial. read more

Quality of work is top notch! My Audi A6 came out of there like nothing happened. Although they missed a couple of minor things initially, they quickly fixed it. Will definitely recommend to my friends and family. Great job Imperial! read more

I'm beyond impress by not only the quality of work but the professionalism and great positive team of auto experts. Every person I spoke to was knowledgeable and very willing to provide QUALITY service. I highly recommend and will keep this place in mind if I ever have upcoming needs. read more

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Bonnie and John took great care of me backed out of the garage took off my rear view mirror twice in 6 months they picked up the car and delivered it good as new Thank you Margaret read more

Imperial is the best shop to take your car, from the time your leave your car until you pick it up. Each and every team member are so professional and give the best customer service. You will not regret taking your care their. Thank you always IMPERIAL ! read more

Fantastic service these people are quick great at what they do and provide a phenomenal service. Walked in got greeted right away very very clean place felt comfortable masks worn plexiglass up very nice place and the people are just as nice as can be I highly recommend imperial Auto Body read more

So grateful to Imperial for such an amazing job on BP's Civic.we were referred by Progressive, but the shop accepts Geico ( an other policies) customers, as well. I cannot get over how amazing the car looks (it's like the accident never happened) and the techs also washed the car AND vacuumed the inside! Over been meaning to do that for MONTHS and did a fantastic job! The whole interior is polished and the car smelled amazing. We also absentmindedly left CDs and a couple dollars behind and nothing was misplaced or stolen. The techs even left behind a little bottle of paint for other nicks on the car unrelated to the accident for us to take care of. Congrats Imperial, you have earned lifetime customers! read more

Timely work done, great customer service. I would definitely recommend this shop if you are looking for top notch service in the Rockville area. read more

I am so impressed with my experience here. Flawless customer service, quick turnaround on restoring my car, and a shiny, clean flawless car. I'm so grateful to each member of their team for making my experience great. I'd highly recommend. read more

Imperial Auto Body did an amazing job on our CRV. They were super helpful with processing the insurance claim (even though the insurance company was not) and got things done in a timely manor. I hope I don't have to but would go back to them again if I had the need. read more

Positive: Professionalism, Punctuality, Quality, Value The BEST OF THE BEST!! Impeccable workmanship....I have been to Imperial numerous times for a variety of work, hail damage, a tree that fell on my car, someone backing into my car so I have had my fair share, not just a ONE OFF experience! Each and every time I have been so IMPRESSED with the professionalism, timeliness, workmanship, it is AMAZING! Don't look any further, there is NO NEED. And priced fairly. My cars/SUVs that have needed work, ALL COME HERE! So lucky to have them so close by!! Can't say enough! Calbert and Jason, big shout out for the most recent Imperial needs. These guys know everything and look out for their customers! I could go on and on!! Awesome place read more

Amazing service! I've never been so impressed! I get a little paranoid with anything car related because I usually get an upcharge and get taken advantage of (probably because I'm a young, short female that knows nothing about cars), so I ALWAYS get a second or third opinion. Here's the backstory... I failed my MD car inspection for having a small gap in my rear bumper and loose tabs on the front bumper of my Camry. I got into an accident last year and the two body shops I went to didn't do such a great job. I was left with slightly botched bumpers. After my inspection, I was referred to a body shop near me that gave me an estimate around $200 just to glue the rear less than 1/4th of an inch. I decided to get a second opinion and drove to Imperial just to get a quote. Imperial took a look at my car and thought it was ridiculous that I had failed the inspection for something so minor! Since writing up an estimate would end up being around $200, they decided just to fix it for me for FREE on the spot. They had 4 guys working on it and I was out of the shop in an hour. I can't believe they didn't charge me a single penny for the work they did! I will for sure be going to them if I need any of their services again. They are honest, generous people who do great work! My car has never looked better! Everyone over there is extremely nice and there is coffee/tea in the comfy waiting area. The office is very clean and there is always someone at the front desk. I highly recommend Imperial to everyone! read more

Absolutely the best. Great people, top notch work, on time, on cost, on the mark. Every review with 5 stars on here is true!! Recommended by my old Body shop after they closed. A deer, a very large deer, demolished the entire front corner, hood of my BMW. Really destroyed it all the way to my drivers side door. Everyone at Imperial kept me informed, worked with my insurance, secured everything before I was heading into a life saving 2 week surgery. They were exceptional!!! Imperial Auto Body in Rockville is the one and only, no reason to call or go anywhere else!!! The best!! read more

Great service all around. Car was ready faster than anticipated, and customer service wast top notch.

when my nearly new Jaguar suffered a deep paint scratch I searched carefully for a shop to make it as close to new as possible. Jaguar recommended Imperial as an authorized coachwork repair shop. The shop facility was reassuring. clean orderly, and comfortably appointed. Calbert's confident assessment of the damage was reassuring. The work was done beautifully and on time. No sign of the re-paint is evident. An overlooked trim piece and an unrelated mechanical issue complicated pickup. Anthony Poochikian, an owner, promptly organized the needed remedies and oversaw their execution. While almost anyone can look good when all goes well, great business owners take charge, reassure their customer, and fix the problem when things do not go as hoped. Anthony did just that! read more