Pretty bad. I usually love my UPS experience. The people here don't exude enough expertise,…read moreconfidence or courtesy. I had three packages ready to send with two labels printed. I waited 20 minutes in line, then got rude comments from the guy when I grabbed tape for another customer. Then when it was my turn, he was distracted helping the other agent the entire time. Everyone was frustrated there. I hate being critical but they need some training and a sense of urgency here.

t 62, I have encountered my first instance of blatant antisemitism, which has left me sad, angry…read moreand offended beyond imagination. The UPS store at 3420 Pump Road in Short Pump has a manager who refused to ship a package to Israel, a decision that was not aligned with company policy. Upon contacting the owners and confirming that this was a personal choice made by the manager, I was disappointed to find that no action was taken. Moreover, after sharing my concerns with the owners, whom I believed were committed to not condoning antisemitism, I have been ignored. Having been a loyal customer with a PO Box at this UPS store for over 10 years, it is concerning that they do not value our loyalty or seem to care that they employ someone who would engage in such behavior. If they hate Jews and Israel, who will the discriminate against next??? Needless to say, we have moved our POBox to a very friendly PakMail business in Manakin Sabot. I'll never understand those who hate Jews and Israel, for no reason at all. I've been in business before and it's not my nature to put up a post like this but have been left with no other option but to share my experience. Friends, please beware of who you do business with!!!

I have been using MSV for years and not just out of habit (Jeanne is the person I interact with). I…read moreuse them because they're on the ball and continue to go above and beyond to provide nearly perfect service, both customer service and product. Pricing is ALWAYS right, or at least has been in my case. In my line of work, I'm sometimes required to get multiple quotes. MSV has always beat the competitors - usually by a large margin.

From the owner: Planning & Producing your Direct Mail Success…read more Mailing Servives of Virginia services the Charlottesville and surrounding area. We are a direct mail company offering the benefit of many a la carte services. We strive to produce the outcome you are expecting. Direct marketing for your business is measuable, personal and response-driven. We offer a wide variety of services; Direct Mail Consultation, Full Lettershop capabilities, Laser Printing, Data Processing, Fulfillment, Printing, Records Management and much more. You have peace of mind when the experts are working for you. Call us today and let us help you with your business today.

The postal carrier from the Ridge location on Patterson Ave is the worst. They have logged a…read morepackage in as being delivered but I never got it. When you call, no one answers the phone. Most recently, they crushed a 9x12 hard cardboard into my tiny apartment mailbox. The company sent me a new item and guess what? The hostile mail carrier crushed the replacement!!!! Big letters on the bottom-"DO NOT BEND" Kelly from the PO called, left a message to call her but again, no one answers the phone. They are worthless.

Branch closed due to storm that happened 3 days ago. Claim the internet's down. Only the PO can get…read moreaway with this

Wonderful business. Very helpful and courteous. Great staff. Only place I ship from. Highly…read morerecommend.

The service I experienced was excellent!! gifts for my niece were wrapped and packed with great…read morequality! Forget going to the post office go to Mail and More!!

Safe Ship is a broker. You re better off just hiring a moving company yourself and not supporting…read morea middle-man. The Safe Ship sales rep had us do an inventory a month or two before the planned pickup. The quote was more than we expected as it was difficult for us to accurately determine our cubic foot needs. To help reduce cost we gave away a lot of pricey stuff to the VFW and other charitable organizations. We didn't have time to sell things. We were still living in our home and had items in closets and cabinets that required an increase of box count. Before the move, the rep reviewed the new inventory and it increased our cost to them as well to the movers that they hire. The cost should have gone down, not up. On move day, they showed up in a UHaul truck and couldn't get everything in it, requiring us to figure out how to get the rest of our stuff to our destination by ourselves. To be fair, after several phone conversations, they admitted the cubic foot error on their part (truck not big enough) and refunded a portion of the cost. Do yourself a favor and call a moving company who will come to your place and do their own cubic foot calculations and please stay away from brokers. They are just another layer that can cause avoidable problems. Brokers hire the actual movers so if there is a problem, you have to figure out if it was in the broker's wheelhouse or within the moving company. I wouldn't use them again, nor would I use any moving broker.

Total set up. I was originally quoted $9500 for my move after doing an itemized inventory with the…read moresales rep. Then they do a confirmation of the inventory a few days before the pick up, after they have already collected a 1/3 deposit. We sold two couches, tables, chairs, etc to reduce our inventory but they raised the quote to $17,500. Almost double. It's a scam company and I would never recommend.

My wife and I sell items on Poshmark. Packages we send are usually prepaid shipping and it's a…read morequick scan, get a receipt, and go. Today was much diffrent, we had our boxes scanned and the lady we dealt with in a very cold and condescending manner proceeds to tell us that since our packages wer labeled from USPS, that we needed to take our packages to the post office because they have "limited space". We go there because their receipts are easier to use for our business and mist of our boxes are smaller, so they don't take much room. Where I can understand where the lady is coming from, there was much better choices of words to use that would help your customers feel welcome in the event that they may need to use your service in the future. We both felt completely unwelcome when we left there today.

I took a Soil sample to ship to Richmond Va. It was a 4" X 4" box weighing less then 1 pound. Not…read moreonly was the new staff rude and slow to acknowledge I was even at the counter, they charged me over $24.00 to ship that small package. I will go to the post office from now on. I have been doing business with Midtown for over 5 years . The two older women that used to work there were great.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

The woman behind the counter was so rude. There were 3 people in the store. She roughly directed us…read moreto use the self-help kiosk. I went over to use it and the computer asked "does your item fit in the plastic bag?" It didn't, so it directed me to go back to her. She then rudely demanded that I hand over the items and didn't look at me the entire time. She treated me like I was an interruption of her day rather than the purpose for her to be there. This chick doesn't seem to realize that she has all the control here. Nobody moves until she gets to them. The ball is all in her court, and she's treating us like we're the problem. I get that some people have issues, but don't take it out on other people. The UPS Store is ALWAYS like this. It doesn't matter which one I go to. I suspect it has something to do with the work culture at UPS. When I have a choice to go elsewhere, I do.

I had a letter that I needed to send out priority via Fed Ex and the last pickup had already passed…read moreso as one of the staff was going to be driving by Fed Ex, she took my letter to hand deliver. That is customer service that is extraordinary. I will definitely be using mailbox express for my shipping needs as they care about their customers and are quite nice to deal with.

I have just started using this place for renting a mailbox, so maybe it's a little early for a…read morecomprehensive review, but I'm writing this now because unlike the other reviewer, I found Denise to be exceptionally friendly, helpful, knowledgeable and eager to be of service. I've only met the Terry, the owner, once so far and found him to be the same. The prices for a mailbox are less expensive than the UPS store, with no additional charge for after hours access.

Ever since finding out I can make Amazon returns at the UPS store I always bring my items here…read more There's usually a line most of the time but that moves along quickly. I probably come here once a week, between Amazon returns and shipping items I sell on FB marketplace and eBay. It's located on a shopping center that have a lot of food options and right across from the mall. Also the place where I get my nails done is next door, so perfect location.

Lavonte Davis is the manager and extremely rude would not give information for district manager or…read morefranchise owner. Apparently I can ship anything I want in shoe box except a pair of shoes. Stated that is it perfectly acceptable shipping box for anything including $1000.00 cash. If this is the arrogant type of employees this store uses and UPS has a the face of there business I will do everything possible to ensure I don't use them to the extent of paying more for shipping.

Terrible service. The woman at the register didn't greet me when I walked in the door. When I…read moreplaced my Amazon return which was in an appropriate box, she told me I could "just go scan it at the kiosk ". Then she said "whatever, I'll just take it". She proceeds to tell me my return is not in an appropriate box and that I need to purchase another box for $15. I left and drove to the UPS store on Grove Ave and they approved the box I had it in, asked no questions and gave me my receipt.

If your shipment matters, take it somewhere else…read more This UPS Store does not properly track the packages it receives. My shipment was never scanned, vanished without a trace, and the staff gave conflicting excuses. What I saw there was complete chaos -- packages stacked carelessly, no accountability, and no effort to resolve problems. Even though it carries the UPS name, this store is a franchise location and operates with no professional oversight. Do not assume the UPS logo means your package is safe here. This store should not be in Carytown considering the quality of service you receive.