I don't usually write Yelp reviews, but I've been going to Post Nation for the past 3 years and…read morehave had nothing but excellent service. They've helped me with UPS, FedEx, and DHL shipments/returns and are always speedy and helpful. They offer so many services and are just the best

Post National is directly across the street from our condo we've used them for passport photos,…read morenotarizing legal documents, copies, and UPS drop offs. Friendly and knowledgeable staff they come highly recommended.

I have been going here for years. Highlights include Stephanie Clark, who has always been…read moreefficient, knowledgeable, and helpful. I have never had a problem with any other staff member. Always my go to for shipping of any kind.

Professionalism is non-existent. The rudeness, in fact, is systemic. Just look at previous reviews…read more The owner and manager are both vile people. I will never step foot in Carytown Pack & Ship again. While the junior staff is fine, the manager, Stephanie Clark, is completely unhinged. I went in to pick up my business mail--something I've done for months--and was met with a screaming tantrum. She slammed her equipment on the counter and began yelling at me in front of a store full of people because she wanted me to use an app instead of just showing my ID. To make matters worse, she then refused to give me my mail--a criminal act (theft) and federal offense since it's U.S. mail. If you are a business owner, do not trust this place with your documents. The lack of self-control from management is startling and the "customer service" is non-existent. Avoid if you actually want your mail. Or even if you just expect a modicum of a normal experience.

Terrible service. The woman at the register didn't greet me when I walked in the door. When I…read moreplaced my Amazon return which was in an appropriate box, she told me I could "just go scan it at the kiosk ". Then she said "whatever, I'll just take it". She proceeds to tell me my return is not in an appropriate box and that I need to purchase another box for $15. I left and drove to the UPS store on Grove Ave and they approved the box I had it in, asked no questions and gave me my receipt.

If your shipment matters, take it somewhere else…read more This UPS Store does not properly track the packages it receives. My shipment was never scanned, vanished without a trace, and the staff gave conflicting excuses. What I saw there was complete chaos -- packages stacked carelessly, no accountability, and no effort to resolve problems. Even though it carries the UPS name, this store is a franchise location and operates with no professional oversight. Do not assume the UPS logo means your package is safe here. This store should not be in Carytown considering the quality of service you receive.

Shay was incredibly helpful and the sweetest person I've ever met in my life. She literally made my…read morewhole entire day!!

Absolutely 5 Stars! If I could give 10, I would! I walked in and needed to print some documents…read morebefore sending them overnight. The moment I walked in, a nice lady approached me and assisted in helping me with the do-it-yourself copier. Next, she directed me to the shipping desk, where another nice lady helped facilitate my package and options. The three employees I saw were helpful, friendly, and a pleasure to talk to. And....as always, FedEx delivered! I just received notification that my package arrived safely and faster than expected!! I love the service. Thank you!!!! Well done!! I wish I had their names, but it was on February 19th, 2024 at 4:30 in the afternoon.

New office, not on most maps. A little hard to find but follow your gps-- it's right behind Ric…read moreAirport. Very nice new building, clean safe area. Employees very friendly and helpful. Fast service.

Fast and friendly service! Holly was awesome and I was in and out in about 5 minutes and so…read morefriendly and helpful.

I wish I could put zero stars. FedEx is the absolute worst. They lost my package over a week ago…read moreand the only response I get is through some automated email and anyone you get on the phone doesn't speak English.

I've received awful service from businesses before, what transpired at the Staples this evening…read morecan't even be classified as service. I pulled up to the back exit at 8:56 PM and the doors were already locked. I then got back in my car and drove around to the front to see that the doors were also locked at in the front at 8:59 PM. The general manager of one of my locations was already inside versus helping him print off I had sent him your employees instead, we're rushing him out the door offering no aid. my annual spend at Staples is in the thousands of dollars. i'm including my customer number so you can date the amount of money I spent in your business #3640603969. I usually go to the location off of Midlothian Turnpike. I have always received amazing service there. I will not be returning to that location or any other until I hear from someone in the corporate office. I am embarrassed to even my general manager to go over there and he experienced this complete lack of customer service in regard for the customer. Not only where the door is locked prior to closing time but then they're rushing people out. Once it, customer is in the doors, shouldn't they be allowed to finish the transaction? Shame on you staples, do better. Matthew Wright

I really feel the need to share my experience. I took a total of 22 images that I had drawn -…read moreoriginal art - to be copied at Staples. Not only was the completed order incorrect (for several reasons) but they LOST 4 of my original art works! LOST them!!! It took multiple calls to management and days to finally get some assistance on the issue. The managers seemed content to say, "I'll check on that and call you tomorrow." I waited 3 days (on two occasions) for a response that never came. I had a working deadline - which came and went - and lost work that I can not replicate. Shame on Staples. This is a cautionary tale. Be careful what you entrust to them. Regard for customer items seems very low. I will. not be using them again as a printing service.

Charged for a second mailer envelope because my envelope was marked for priority when my prepaid…read morelabel that I got to was for ground. So I had to pay an additional $3.17 for another in-store mailer even though I had already brought in a pre-purchased mailer and simply needed to print a label and have it affix to my package. Pretty sketchy. Patrick (cashier) rushed me into the purchase and wouldn't even look me in my face after I obliged, paid the additional fee for a mailer that wasn't even marked for fedex like the one I brought in, and smiled and thanked him afterwards regardless. He simply rushed off and didn't even respond with a thank you despite no other patrons in line. Listen. I know business through and through and the business today with a simple label print and drop off seems to be buy something from our store and screw you. Ethics not so clear on this one..:

DO NOT GO HERE TO PRINT ANYTHING. no maintenance on any of the copiers, on a consistent basis. And…read morewhen asked to address it- the staff are rude as fuck. do not waste your time go to another fed-x.