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    PAKTC Computer Service & Repair

    5.0 (5 reviews)

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    Fix My Gadget - Data recovery

    Fix My Gadget

    (75 reviews)

    This is my official update to this business under the title Fix my Gadget. This business has two…read morelocations, one store on Watt Ave in Sacramento and one store in Grass Valley. Every business has it up and down with employees who are not committed to work, The owner Sara and her husband has the two stores and now in need of talented staff who needs work and don't mind assisting customers in a high caliber way. Give a call and inquire if you feel you be the qualified remedy to be successful.

    I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

    uBreakiFix

    uBreakiFix

    (327 reviews)

    This place is a real hit and miss, it just depends on whether or not you get lucky. For basic…read morerepairs I would not recommend, but if you need something specific done they may be a good option. My experience was largely positive. I requested a repair on a game console a while back. It was a 15 minute job, but required some equipment that I do not have. Labor was vastly overpriced (15 minute job, $10 for parts, $90 for labor), but it is understandable. They have to have a price floor, and the repair I needed done was short and specific. Overall, it turned out fine. The device has not had issues since, and none of my data was destroyed. Regardless, I recommend always making a backup of your data before consulting any repair company. 10/10 for my specific instance, but look out. If you are on a tight budget or do not know how to back up your data, I would perhaps practice extra discernment in your search.

    I brought my iPad in for repair yesterday and they quoted me $100 (which I signed for). They called…read moreme back today and tried to tell me I had not signed a price agreement and that it would be $210. I went in to see if they would work with me on this, but they would not. If I were a small- business owner, I would eat the $110 for the sake of keeping the business of a family of 4 who has been coming to them for years (they have made $800 off my husband's phone this past year alone!!). If they had even met me halfway or something, that would have made me feel better. Nope, nothing. At least they refunded the $70 deposit I had given them yesterday.

    PAKTC Computer Service & Repair - itservices - Updated September 2026

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