I needed to get my Hewlett Packard printer cleaned and brought to pristine maintenance. I called…read moreOptimum, made and appointment for them to come to my office. The workmen came masked following Covid protocol, showed up on time, and were pleasant and efficient. This was my first experience with this company and I found their work ethics delightful to deal with. I highly recommend Optimum. Sincerely, Marion Somers author of Elder Care Made Easier 2 ed.

After leaving a review this owner left a message telling everyone where they thought I worked and…read moreother things, which were WRONG. The company sent me the wrong ink, own up to it, then I had to pay a restocking fee. Unprofessional!!

Amazing experience and easy to work with. They are all super nice people and the process was very…read moreeasy.

I have been self employed for 45 years. Smile business products was the worst experience I have…read moreever had. Techs were OK, but that is the only positive thing I can say. Sales and management are inept to the point of being dishonest. I totally regret ever getting involved with them and am still dealing with problems and lies.

Plotter Pros has been my go to for supplying me and my business with plotters now for 10+ years and…read morehas always been easy to deal with. Peter has helped me trouble shoot issues with my plotters, and helped me upgrade when needed with a variety of options. Very accommodating even the past two years with Covid going on. Now I need a scanner and will see what is available..

I bought a used HP Designjet 650C, hmm, must have been six years ago or more. It was old then, but…read morePeter said it was a workhorse and was good for a long time yet. I just upgraded my operating system to OS X 10.6 the other week, then found the plotter didn't work. After a bit of research online I read to my dismay the new OS wouldn't run the 650C at all. Refusing to believe I had to buy another $2000 plotter, I called Peter to see if there was any way I could run it off an old machine. Well Peter walked me through all the steps I needed to get ol' Workhorse up and running again -- not just from another computer, but from my main machine -- defying all the gurus online! This was over two phone calls and nearly an hour of his unpaid time, yeeeeaars after I bought the thing, mind you, and without a hint of cajoling me toward buying a newer machine. Thank you Plotter Pros!

This is a long overdue review... IF you have any copy machine problems (that's what I had) call…read morethese fine folks... Adrián was phenomenal & only replaced the parts that needed replacing... He was able to diagnose the problem, warned me of the risks, found the parts for me and fixed my problem 100%, making my beloved copy machine printer function as new... 6 Months later, I remain totally convinced, thanks!...

This is long overdue! Adrian has been helping me out with for years now. I have a small business…read moreand operate a few printers in our office including a plotter, him and his team go above and beyond to resolve our issues whether it is replacing a part or a simple maintenance call, T&S is the best all around!