I have gone here for several years now and I have always been treated fairly. They will work with you if you are late and let them know why.

BUYER BEWARE‼ Don't buy any PA equipment from here because I bought a Yamaha mixer and while it turned on, it had a really bad hum. I brought it back to exchanged it for a lesser priced mixer and he charged me an extra $20 or else I can take back the non-working mixer. Very bad customer service and products. Stay away!!! read more

The very best pawn store in the world.staff is great and outstanding they helped me to understand the value of junk silver I purchased many peace and morgan silver dollars now I live in Anchorage Alaska and I work for the Department of Defense, I hate very little personal time for myself read more

This place is like no other pawn shop. They were so helpful and kind. They sent me a notice to remind me my due date was coming up and also gave me an extension that allowed me a few more days to get there to pick up due items. Im so grateful to have found them. And although I have to drive 50 minutes to pawn my items there, I would go there over any other pawn shop in WA so it's worth the drive for me! read more

Best customer service experience ever I had purchased many silver coins over the years and great bargains for watches I was always treated with respect and fairness. They are always are on my mind. My thoughts and prayers are for the family who own this business. I met the father so many years ago I was sadden to learned he passed away. Now I am a Department of Defense employee here in JBER Alaska. read more

Palace Jewelry & Loan - Jewelry Near Me - Seattle, Washington

Palace loans is the best pawn shop in the city - they have a great selection and are straight shooters but also show compassion and understanding. Have loaned from them before and will again. read more

PURE SCUM! If I could give this place lower than one star I would! Rude, disrespectful, and possibly racist! BEWARE OF THIS PLACE!!! I just got a reply from the manager concerning my recent post stating " we have to make decisions on who to sell firearms to ". Number 1) Thats what background checks are for. Which is exactly what the reputable business did after I left this dump. Number 2) The disrespect started when I walked in the door! Before I even mentioned what I wanted to purchase! Number 3) I always conduct myself in a professional and respectful manner when doing business. I'm always well groomed. Which is more than I can say about the people working in that place. So I'd like to know what exactly was there about me that led to that "decision ". Number 4) His own words tell the story. This "decision " was based solely on WHAT I LOOK LIKE! Not the result of the background checks. Which I passed when I went to the reputable business. Not the result of my credit rating. Which is good. That only leaves one thing. Something about my looks they didn't like BEFORE determining if I am qualified or not! But hey it's your business. You can run it the way you want. Likewise, it's my responsibility to warn the public about the way you run it. read more

service is great. owner seems friendly. room reeks of weed and cigarette smoke though and $120 below spot for buying gold is a bit egregious. read more

bomb this place offerers a great meal experience he staff can improve the attitude the food is great but the employees are not read more

great service, great employees all kind and funny, they helped me select my g19 from here still love it till this day i plan on getting more for my collection here, staff was kind to me and even engaged with my 1yr old son. you honestly shouldn't have no problem here call and speak with the employees to make sure whatever u want is in stock and they'll get u in and out the door and no time read more

The older guy that works there is always very helpful and understanding and nice to deal with. The younger guy that always wears black and has reddish brown hair is a douche bag. He's a condescending little punk. He needs to learn some manners and how to deal with customers. read more

The younger guy was very nice,when I came in to fill out paperwork.he told me when I come pick up my gun it would cost a low price for two guns and they would give me a box of ammo.they never called me back.i tried to find out where my guns were but got no help.four weeks later I got a rude call to pick my guns up.soon as I walked in the owner just stared at me for a long time then grumpyly told me it would be two hundred dollars and when I asked about the box of ammo he yelled at me and said "don't you got money to buy your own ammo"!!he then made several remarks about who I was buying the guns for.he was a mean angry man and I will never do business there again.Go to Pintos in Renton.1000 times better experience and more then half the cost cheaper.i think he is a racest.... read more

Rudest staff EVER! super hostile and rude right from the get go, no wonder this place is trash. Everyone in here was dismissive and lowkey aggressive. Avoid this place, your money is better spent somewhere else. read more

I do not have alone with Palace jewelry and loan but from what I can see they are reputable honest and extremely helpful my brother had a stroke a very bad one and these guys maintained him through these years they've been extremely helpful to him and I am extremely grateful to them for what they have done no other pawn shop I know of would have gone out of their way the way these guys have Perry the owner is a nice guy I recommend place to anybody and I trust them read more

So I went in to Palace Jewelry & Loan to get my guitar back after having pawned it for about 2 and a half months. I paid the attendant in cash and he went in to the back to get my guitar. While I was waiting for him to get back I noticed that my guitar was sitting on a stand behind the counter with a price tag on it as if they were getting ready to sell it! WTF?!?! The term of the loan hadn't ended and I had at least 2 more weeks to pick it up! I couldn't believe it! I quickly grabbed my guitar and left...needless to say *I won't be back!* read more

This place is the best pawn shop I've been. Great owner cuz he's very honest and doesn't raise prices if you come in wearing nice stuff. I went in to look at rings and bought two real nice guns and a lot of ammo. Just in case the world goes crazy with this whole covid-19 going around. I appreciate everything Palace Jewelry & loan! Thank you much! read more

Can you find 1420 1st Ave? GREAT, YOU'VE FOUND YOUR Jewelry & Loan I have personally dealt with Perry and his staff for over 5 years and found them extremely helpful. The bend over backwards to try to make things work. As for the negative reviews: Gosh, they don't take time to go through their entire inventory with every person who presents them a list of stolen items? How rude. One of the staff likes to meet women at baseball games? Goodness, how hetero of him! When making your decision about where to shop, go in and decide for yourself, and be a good scientist and throw out the outliers, i.e. the extreme reviews..... read more

This is the epitome of a scummy pawn shop. I wasn't expecting ambiance or even a friendly greeting-but the staff here treated me like a criminal without any provocation. I arrived well dressed, I carry a designer bag and came to get a loan on designer jewelry. The owner's son was so rude to me, insulted my beautiful pieces and lowballed the crap out of me. Overall an awful experience and I left feeling insulted and shocked that they stay in business. Thankfully I found a reputable, clean and respectful shop closer to home. Capitol Loans on Cap Hill is the place to go in this city if you need a pawn shop. They paid double what this place offered me, and they were polite through the entire transaction. Trust me, it's worth the short Uber ride. read more

This place has a unique selection of treasures. Palace Loans offer layaway and have always been open to work with me on my purchases. These guys have been a real life saver when I needed to borrow money and went out of their way to increase a loan on an item I already borrowed on. I recommend Palace Loans as your first stop when looking for that one of a kind item and your only stop for loans. read more

Inherited some gold from a family member who had passed away. None of it was at use, and after some health issues over the last year, a few extra dollars would go a long way. So I started to do some shopping. I live in West Seattle, so there were 3 other shops closer to me that I looked at first. Two were downright insulting and one was reasonably fair. A friend had recommended Palace, so I figured it was worth a shot. Worth a shot it was. Perry, the owner, offered almost 30% more than the offer I considered reasonable. With so many people trying to turn a quick dollar when buying and selling gold, I'm glad that I took the time to find the place in Seattle that gave the most for it. It's sure better than the "mail it to us and we'll tell you what it's worth after" options that bomb my computer with ads. Great customer experience. read more

Skeptical at first as I don't have a lot of experience with Pawn Shops. I have to say, great and friendly service. Wow! If you're looking for a honest place to see some great stuff at great prices, make the trip to see these guys. read more

The Proprieter is friendly, knowledgeable, and will go out of his way to make you happy. I came in looking for a new bauble, left with a new diamond stacker and 3 beautiful bangles. Stayed for about an hour and never felt rushed. The gentleman showed me many things that were in the safe (not on display), and took care to ensure I had exactly what I wanted. I see some reviews that were clearly from people trying to sell items, and I feel the low stars are not justified. If you're expecting appraisal value of items when selling , obviously don't take them to a pawnshop. If you want a great deal on jewels, though, this is the place to go. Thank you Palace, I'll definitely be back!! read more

I've never been treated more poorly nor had someone be more offensive than here. The staff was cold, rude and the owner (?) flat out refused to show me and my fiancee a Buddha that was in the window asking me if I was a "member of the Tribe"(meaning Jewish -- he was wearing a Yarmulke). When pushed as to why he would not show us the item (which he initially pretended he didn't know he had or what a Buddha was), he said he would not sell an "Idol" to a member of the Tribe. It was none of his business whether I was Jewish or not . It WAS his business to show and sell items for sale in his shop and not to discriminate as to who he sells what to. I will NEVER step foot in this store (a pawn shop) again. By time I drove by an hour later, the Buddha had been removed from the window. A hideous experience. In the future I will take my business elsewhere...ANYWHERE, but here. read more

It's funny when a place has a bad reputation for the wrong reason. This place is one of the few crackhead pawn shops adjacent to the Blade that survived Seattle's creeping gentrification problem, so I expected the high-end of seedy pawn shops. What I found was a little more legit, but not by much according to these reviews. So I looked at their stock to see nothing that wasn't in abundance in other shops. But inquiring about things shows that indeed, these guys aren't fronting for a mafia, but that they will gouge you at every opportunity they get. I know rates are high for real estate not grandfather claused in Seattle, but damn dude, why wouldn't somebody go somewhere else? I'll tell you why, they need a quick cheap appliance in Downtown Seattle and don't wanna shop, or even compare, prices. Outside of that misinformed idea, avoid like the plague. read more

Great place to go if you want to get ripped off! I tried to bargain with the guy on a product which he had 4 of -- he went and found the brand new item on ebay and then quoted me a price $25 higher than that.. I explained that I could purchase the same item, unopened, on ebay for $25 less than his offer and he said, "I can use ebay too!". What does that have to do with anything? If you have 4 of something sitting on the shelf and somebody offers you cash money, you don't try to demand retail at a freaking pawn shop. Maybe you need to understand a little bit better how the "inferior goods" market works. read more

They price gouge severely on ammo trying to charge $11 per box for ammo that's under $5 per box. Also I don't know if the big guy working there is the owner or not but if you dont know what an iwb holster is or how it works you have absolutely no business selling firearms. read more

So I went in there with jewelry because they advertised they bought or loaned for jewelry. They were all really rude. One of the three or four guys working there was talking about picking up chicks at the Mariners game. They acted like I was a thief and/or all of my jewelry was fake. They had no way of knowing what quality the diamonds and the gold were. At one point he called my diamond a fake, and I insisted he was wrong. He looked at it again and agreed it was real. When I asked questions they were very rude, and they offered a low amount. I left (as they were snickering practically) and, contrary to what they were muttering as I walked out the door, I got a great deal at the best place I tried. This location, however, was among the worst businesses I've ever seen. read more

I can't believe I haven't given this place a review yet. I love to spend my money here, always surprises me in fair pricing and new things I like. Perry is running a great business here and has a staff to match it. You treat them well, they treat you well. I must add, every time I think something is priced to high I am dead wrong when I look it up later, buy it when you see it!! read more

This is a difficult review to write. Three weeks ago, some poor junkie broke into my car on Western avenue and swiped my book bag. I am a student, and as many of you are aware, the countless hours wasted studying a subject you deplore is worsened if all of your notes, your book, your scientific calculator, and computer are taken from you. I filed a police report immediately after my bag was stolen. Perry, the owner of Palace Jewelry and Loans, decided that it would be best to contact me after looking through the computer. Why did he do this? It was kind in a roundabout manner, but his motives were questionable. This doesn't lessen the relief of having had my computer returned, because I am grateful that he went through the effort of contacting my employer, but why did he do it? Like any pawn shop employees, they are as shifty and evasive as oiled eels in a bucket, or like tomato seeds under your finger. There is no need to dive into the details. Suffice to say that the experience was unexpected, and the memory of it will serve me well. This review is difficult to write because I was girded for battle. I donned my best bucket and lance. I was going to this store to save a computer that I mistook for a damsel. But, chivalry is not dead. Perry the Profound, Perry the...whatever, stood on his podium behind his ringing talisman, his place of worship, and like a balding Sandra Day O'Connor issued his judgment and handed the computer back to me. The journal of my life for the previous six months were like lead in my hands. It was a part of my life I had abandoned to wolves and brigands. Thank you, Perry. You have done a good thing. If there were a hell, you wouldn't be there, but be sure the coins are over your eyes when they bury you...just in case. Thank you, Palace Jewelry and Loans, and pox to the wench who robbed me. P.S. Why do people wear black shirts with black ties? C'mon. read more

Very nice, professional and honest. I just sold a pistol and got a fair price and then was offered a very fair price for a guitar that I ended up not selling. The whole time the shop was cool and laid back. I was surprised at the good variety of guitars they had, a lot of these places advertise guitars and you go only to find some squiers and first act stuff. They had a couple very nice guitars. I think the only real downsides are its a little small and since its downtown parking isn't ideal. Even at that, I will definitely be back when looking for used guitars and such. read more

I bought a native hand drum from these guys a few months ago and thought I had got a pretty good deal on it. After I bought it I had id appraised and I couldn't believe what they said it was worth! Perry and the boys gave me a really good deal on this drum and it sounds great too. They are very nice guys and I would feel good doing business with them again in the future. read more

I have only bought/sold/traded here, I have never used their loan services. I have purchased musical instruments of varied quality and condition; there are usually some decent guitars or amps in the store. They have the standard array of pawn merchandise (small appliances, guns, jewelry, etc,) and have a knowledgeable staff who seem to make shrewd decisions as to what they will take-in... some pawn shops seem like garage sales or seedy fronts for nefarious shenanigans. They have lots of good stuff, I guess, would be the bottom line here. I think you should check them out next time you are down by Pike Market. read more

I do not write many reviews, felt compelled to do this one though because of a great experience. I was in Palace Jewelry & Loan today to preform a I-594 FFL transfer of a handgun that I was buying off of another gentleman. $40 transfer fee is on the upper end but this was the only place in the downtown core that I could find that would do a 594 transfer at all. The 3 employees working there (A taller guy that did 90% of our transfer, a shorter guy & lady that were showing us things around the store while we waited while we were doing the transfer) were very friendly and helpful. Transfer was pretty seamless (expected for two CPL holders) and after the standard paperwork was done and we got a proceed from NCIS, we were on our way. I will be back if I ever have to do another transfer downtown! read more

DON'T BUY GUNS FROM PALACE! They have horrible customer service and the firearms are suspect. I ordered and prepaid for a new handgun there. When I received it and took it home to clean, I discovered the barrel was badly scored on the inside and the rifling was ruined. The slide rails were unevenly worn, and the mag was discolored as well. All evidence of use and probable misuse as well. This was not a gun in "new" condition. I returned it to the shop intending to exchange it for another, but upon inspection, the next gun in the same model was also scored. They had a third gun in the same model that was being sold as "used' and it was in better shape than the two "new" ones. Despite being listed as a dealer by the manufacturer, they manager was unwilling and unhelpful in either trying to exchange or replace it from the factory. He said he didn't care because he would sell the guns to somebody else. Realizing I'd get no satisfaction, I asked to return it for a refund. He accepted the weapon but charged me $5.00 for the transaction cost to him!!! Come to think of it - DON'T BUY ANYTHING FROM PALACE! read more

This isn't a bad place but the prices on some of the items were a little in my opinion. The people there were nice and very helpful but I think if you are going to sell a TV for 80% of retail, it should come with some kind of guarantee on it. read more

We love this shop, Justin is extremely helpful. Love the attitude and friendly services that he had provided us throughout the years. The entire staffs treat us Very well Either if the purchases were small or large, plus prices are very reasonable. read more

I bought an IPod touch from these guys only to find out that IPod touch turned to be a piece of junk that didn't work at all and after 3 times of these guys only willing to give me nothing more than an exchange am infuriated at these guys for selling me nothing more than a worthless broken piece of Junk that I paid f$87.00 for and am infuriated for paying $87.00 for nothing more than a worthless broken piece of Junk read more

Buyer Beware,,,,,,,,,I won an Online Auction. I was the only bidder. I responded via Email after the Auction to arrange payment and was told the Following: "Please do not pay and I would like to cancel the transaction. . I am sorry for the inconvenience. thanks, Perry" After seeveral emails I was told by Perry he was will willing to complete the transaction if I would pay 20% more, he could not lose money on the transaction. Their website states the following "50 years of integrity" DO NOT BELIEVE IT. read more

Guy told me my iPod was a "red flag," and then rudely said there was no other explanation and nothing he could do. Another guy stopped me as I was walking out and took a look at it, which made for a little bit of a better experience, but I probably will not be coming back. read more

I have use the palace several times to get loans on my personal ectronic equipment. and I am sold some gold on a few occasions. everyone at the store has been very polite and helpful. I have gotten a good price for everything I've taken in. when I picked up the items I've had a loan on everything has been returned in the exact same condition as I took it in. Barry and his staff are fantastic. read more