I would not recommend them. They did not do all the cleaning they were supposed to do. I specifically listed all the things I wanted cleaned and reiterated many times that we were moving and wanted a full house cleaning. I'm very disappointed in the level of service I received. They did not clean any of the walls like how I specified. I have kids so I understand that not all things on the walls would come off, but they didn't even attempt to clean it at all. See attached images and video of me cleaning my walls after snapping a photo of how they left it.Very disappointed!
In response to their response:
Yes, while it is true that we were not ready on the date we had initially agreed on, it was at their suggestion to come back the next day. Even then, all we had in the home was 1 queen mattress, and two tables which we used to stack boxes and items on. We also moved everything away from the walls for them to clean. I don't know why they insisted on mentioning this because when they came back the next day, everything was out and ready for them and this doesn't negate the fact that they did a horrible job. I also let them know the that the carpet was being cleaned the next day and they still suggested coming back that day anyway...they were also an hour late.
In addition to that, they tried to leave before finishing. My husband came home and saw the condition they were trying to leave the home in. He had to pull out the oven for them to clean and pointed out all the things that still needed to be cleaned. They tried to tell him that I did not tell them to clean the walls. They then only cleaned the spots that he pointed out while leaving the rest of the home as is. As seen in my video, if an attempt to clean the wall was made, you'd see that there would have been no damage to the paint on the walls, but they didn't even make an effort. I'm still finding areas that they left untouched including the blinds.
Prior to this, they came and saw the home so they knew the condition of the home. I reiterated what I wanted done after they saw the home and they still agreed to it. I'd like to see some accountability from them instead of excuses.
Update again with new photos and videos! The ruined the oven and see additional photos of things I found uncleaned read more